# Compare Microsoft 365 vs Papercloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Microsoft 365 and Papercloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/227157-10006907/Microsoft-365-vs-Papercloud

---

# Microsoft 365 vs Papercloud Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft 365Papercloud2/4 selected

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,028 reviews](#user-reviews)

Positive

13,371

Neutral

528

Negative

129

[## Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

Starting Price

£75.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

RB

AC

Based on [104 reviews](#user-reviews)

Positive

87

Neutral

16

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 27,816 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Document Editing

4.9

Secure Data Storage

4.6

Document Storage

4.6

Mobile Access

4.5

Email Management

4.5

\--%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

NA

Email Management

NA

User satisfaction

User satisfaction

4.6

User reviews[14,028](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.2

User reviews[104](https://www.capterra.com/p/10006907/Papercloud/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Price starts from

£75Per Month

-   Free version
-   Free trial

Best for

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

Best for

IFA Businesses (Independent Financial Advisors), Insurance Companies, Healthcare Businesses, Accountants, Property / Real Estate Companies, Bakeries, Logistics Businesses, Schools, Legal, Compliance

## User reviews

Pros & cons

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update real-time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses that..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

MD

Maggie D.

Office Manager

> "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most of..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

Troy C.

Owner

> "The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

VR

Verified Reviewer

Territory Account Executive

> "Ms 365 has made our team more productive and efficient since we can all utilise the apps we need on our day to day basis in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7043702)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

CG

Carly G.

Curriculum Designer and Trainer

> "Its free accounts or trial is very limited to show what M365 can do. But with a paid account, document management, file sharing, and just all the tools and applications available..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7050996)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

Samantha E.

Agent

> "The ability to integrate ezlynx and teams with all the access of 365 has made work easier and sharing and communication more streamlined"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7037392)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

JN

Jon N.

Technology Director

> "It has an excellent suite of products that covers the majority of business needs all bundled into one price that is difficult to be for the amount of tools you get included."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

NC

Nick C.

Videographer

> "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210)

Troy C.

Owner

> "It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

VR

Verified Reviewer

Project and IT Manager

> "I appreciate all the efforts Microsoft put into connecting tools with each other, and the way SharePoint serves as an overarching platform for file share and documentation."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

EM

Edward M.

General Manager

> "The integrated nature of this software, online accessbility, and user functionality in being able to quickly and easily share documents, spreadsheets and presentations is top notch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365, making..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

RE

Rizi E.

Technical Specialist

> "Its cloud-first approach and integration across tools make it ideal for modern work environments, though administrative complexity and cost can be challenging."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7055719)

CM

Corey M.

Senior Systems Engineer

> "Tiered subscriptions are annoying, as are the egregious prices that correspond to the tiers."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

OT

Oualid T.

Agent Commercial

> "I have found Excel and Word within Microsoft 365 to be working smoothly across many locations and permissions control in SharePoint helps me sleep when managing sensitive documents..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6815735)

AC

Andrew C.

Inspection and Training Manager

> "My only concern with this package is the ongoing cost, where most basic functions are available you have to some times pay a premium to access wider functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6851495)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

LM

Lauren M.

Treatment coordinator

> "Additionally, occasional syncing delays or integration hiccups—especially between desktop and cloud versions—can disrupt workflow if not managed carefully."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6827071)

BP

Breona P.

Medical laboratory generalist

> "Microsoft Teams deeply integrates with the suite, combining chat, video, file sharing, and scheduling."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7034367)

Nicholas D.

Project Manager

> "I don't love the browser-based version, as I prefer Desktop applications, as I find they are more feature rich."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7106304)

SB

Scott B.

Network Engineer

> "Great product for email hosting, document storge and sharing, Teams chatting, word processing, all Microsoft products"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6813144)

CY

Chun Y.

Office Manager

> "Frequent updates sometimes change layouts or behaviour, interrupting workflows."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7084730)

ZN

Zalman N.

Operations Manager at MCA Track and GoACH

> "The seamless integration between Outlook, Teams, SharePoint, and Excel makes internal communication and document sharing straightforward."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7057171)

MF

Michal F.

Financial Advisor

> "If reference sheets are connected in several files and the main file is renamed or moved, the links can be broken."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6830665)

VR

Verified Reviewer

Territory Account Executive

> "This is a perfect platform and it can be used by any team in any organisation since it fits perfectly with almost every use case, with a few exceptions, but it’s a perfect tool for..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7043702)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I do not like the occasional glitches and bugs and the lag in performance sometimes. But for the most part, it is efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7095882)

CM

Corey M.

Senior Systems Engineer

> "All of the office suite in a semi convenient package, it's very handy to have the office apps available anywhere with an active internet connection."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

JR

Janessa R.

Product Marketing Manger

> "Copilot downloadable desktop application is glitchy, constantly needs to be refreshed or forces the PC to be rebooted."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842688)

DM

Douglas M.

Owner

> "In our office we have 2 main computers that we use and its so nice to be able to not have to manually share the file but rather it just be connected via the one drive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7034833)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

JS

Juan S.

Senior Consultant

> "Email management is forward-looking, document workflows are automated, and file sharing through OneDrive and SharePoint keeps everyone in line."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6877116)

VR

Verified Reviewer

Teaching Assistant

> "It's also hard to find where keyboard shortcuts are, and I often need to search for it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603)

AT

Anna T.

Credentialing Specialist

> "I like the multiple programs it offers like Notes and Teams, to make sure we’re all in the same page and we can make sure everyone has the same information"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6843717)

NA

Nasywa A.

Student

> "The main drawback I’ve experienced is the subscription cost, which can be a burden for students if they don’t have access through their university."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842912)

TW

Taylor W.

Human Resource Coordinator

> "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408)

PW

Pamela W.

Community Programs Specialist

> "It updates the view and it can be confusing for me to navigate as I don't understand what all the options are or where the functions are of what I need."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6861334)

CC

Connor C.

Data Analyst

> "I like most products of Microsoft office, they give you good value for your money, but only if you dive deep to utilize all functions that come with the service."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

VO

Vincent O.

Owner

> "I dislike the fact that it has morphed into a yearly subscription when ther are no significant improvements each year."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7055477)

OR

Oliver R.

Senior Designer

> "Overall it’s an essential part of my day to day, with clients sharing word documents with content or PowerPoint presentations etc."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7076800)

Michael O.

Actor

> "It doesn't play well with others - difficult to import info from non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7067956)

VR

Verified Reviewer

executive

> "I love Microsoft 365’s seamless integration, cloud access, real-time collaboration, and advanced security, which boosts productivity and flexibility across all devices and platforms."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6752724)

VR

Verified Reviewer

VP of Finance and Operations

> "We switched to get away from managing individual Microsoft licenses, which had become a real headache."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7112149)

PS

Pereira S.

Informatics Engineer

> "Microsoft 365 has impressive security and backup features that eliminates the risk of losing documents, enable us to share files securely , detect breaches and prevent unauthorized..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6471949)

Johan B.

CEO

> "I activated this program BUT could not setup my outlook, which is why I opted to buy this package."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830)

CS

Cheryl S.

Admin

> "The integration and real time updates that allow us to work collaboratively."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7019748)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

SJ

Sheryl J.

Field Estimator

> "My most utilized tool is Excel, keeping all my data organized & calculated to generate accurate projections / charts to share with my colleagues."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6667901)

VR

Verified Reviewer

HR Assistant

> "Syncing and live collaboration require an internet connection which can make it hard when you are on the go."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6873301)

CP

Carly P.

Accounts Administrator

> "The best feature for us is the cloud integration as it offers secure storage for our documents and allows us to collaborate faster and better."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6599191)

JM

Jasmine M.

Operations Analyst

> "I dont like that in order to add a calendar invite, I have to open the invite as an email and then save it to add it to my calendar."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6413859)

KH

Kendall H.

Membership coordinator

> "We are able to use the same programs on different devices in an efficient manner, ideal for collaboration and keeping track of ongoing progress."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6846541)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

ME

Marc E.

General Counsel

> "Cross functionality, I can use it on my phone, desktop, laptop, when I'm on a device that is not mine, etc."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6843605)

MO

Madison O.

Paralegal

> "Sometimes it glitches and doesn't show me my most recent opened document in certain apps."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7005619)

Leah T.

Research Specialist and Program Manager

> "MS 365 is a one-stop shop for personal and professional collaboration and productivity with an unlimited amount of storage and not having to worry about multiple software and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6322567)

VR

Verified Reviewer

Clerical

> "I have had problems at times when an update is released, but that is a possibility with any product."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7086215)

NB

Nivesh B.

Network Administrator

> "Microsoft 365 provides strong security features, including data loss prevention (DLP) and threat protection."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6793113)

Fernando S.

IT Support, CRM architect

> "When a bug appears, it takes a lot of time to get fixed."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

Prakash B.

Software Engineer

> "It integrates all the essential software tools for effective organization management providing features such as document management, communication, planning and scheduling, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6652686)

Mehakpreet K.

Human Resource Manager

> "The only problem I faced was that it logged me out a couple of times, which was inconvenient since I found it troublesome to keep re-entering my password"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6878942)

CH

Carnell H.

Owner

> "It has evolved from a "suite of office apps" into a unified, AI-driven operating system for work."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7085496)

Yann S.

Psychotherapist

> "Some advanced tools like Outlook or SharePoint felt cluttered."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7083735)

PS

Paige S.

Creative Director

> "Having access to all of the necessary applications for a computer-based job, such as Word, Excel, PowerPoint and Outlook is essential for what I do, and Microsoft 365 offers that..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6521845)

PO

Pamela O.

Digital Communication Specialist

> "The most problematic issue with using email templates is the absence of A/B testing options that are embedded directly into email clients."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442)

JM

Jenifer M.

Coordinator

> "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542)

SB

Scott B.

Network Engineer

> "The price can be hard to figure out for some product due to complicated Microsoft pricing for various feature sets"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6813144)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

RB

Ricky B.

Paraplanner Supervisor

> "It's simple by design - the layout is clean and customisable. As doc. storage it works well, but there's scope for..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6340621)

EET

Emma Elizabeth T.

Paraplanner

> "The search function could do with a little work look s a bit dated also the front page is a bit drab and not very..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6334460)

AC

Alexander C.

Chartered Wealth Manager

> "Overall papercloud is an improvement to the system we were using previously (watermark). "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6810493)

BB

Bradley B.

Data Entry

> "Sometimes i get errors when trying to move an email over from outlook and i do nothing different when it works and..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6235794)

AB

Adrian B.

Managing Director

> "Papercloud has a filing structure that can be tailored to match a physical filing solution, so it has a familiar feel..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045302)

JW

Jill W.

Secretarial/Admin

> "The preview screen at the bottom is too small to read without opening the whole document and it takes an age to save..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015)

MW

Mark W.

Director

> "I require flexibility with my data storage and Papercloud allows me to be very flexible and is really easy to use. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

ED

Emma D.

Director

> "My only real criticism is that the quality of documents saved is not always great, so extracting again and sharing..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342)

TL

Tracey L.

Investment Administrator

> "Moving, duplicating boxes & emailing them to colleagues is a breeze!Customization of records & the facility to add..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146)

MO

Megan O.

Underwriting Assistant

> "How many times you have to save between adding / naming documents and files and how long documents take to open /..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043077)

VR

Verified Reviewer

Account Handler

> "I like how Papercloud allows me to transfer files in a number of different ways and allows multiple ways of searching"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036202)

FM

Faye M.

Senior Admin

> "If you do not remember to hit save, and you bring another file over into you 'pages to be placed' it pulls everything..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038521)

CS

Charles S.

Infrastructure Support Specialist

> "Being web-based with the ability to use SSO makes my life as an IT admin far easier and the transition was pretty..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692)

VW

Victoria W.

Investment Administrator

> "Has a tendency to disconnect and can really struggle to get the connection back - quite often having to restart my..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042938)

ED

Emma D.

Director

> "I am sure there is more we can do with the system, but initially just being able to hugely reduce our use and storage..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342)

GF

Gregory F.

Account Handler

> "Papercloud can sometimes be frustrating to use, particularly when dropping a file into the in-tray rather than..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036449)

LG

Lucy G.

IFA

> "The product is pretty self-explanatory and easy to use, they include the use of colour to code your different..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036584)

TL

Teresa L.

Paraplanner

> "It often disconnects and the red plug appears Can often run slow Sometimes it can be hard to place boxes in a row..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036279)

HG

Hannah G.

Paraplanner

> "Drag and drop - very useful Store large amounts in each box and easily move these around Duplicating files - very..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860)

DB

Dan B.

Paraplanner

> "Sometimes the connection can drop off however."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940)

DB

Dan B.

Chartered Financial Planner

> "I highly recommend Papercloud for anyone who needs help with managing projects and working with others."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507)

SC

Shara C.

Head of Administration

> "The viewing feature isn't always clear and so we often have to download individual documents to view them clearly."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6131617)

DS

David S.

Financial Planner

> "It's an intuitive system that enables me to quickly search for the documents I need."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6051261)

MW

Mark W.

Director

> "There is very little I can add to this section as I don't have any real 'Cons'"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

MW

Mark W.

Director

> "Compared to another system I had bundled with my practice software it is absolutely brilliant. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

MT

Matt T.

Underwriter

> "Using on a single screen but split on half the screen down not work - can't preview files."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036280)

DB

Dan B.

Paraplanner

> "Easy to use, and good for organising client files."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940)

HS

Harry S.

Account Handler

> "Occasionally it doesn't let you connect and there has been issues with dragging emails in to Papercloud"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6198610)

MM

Megan M.

CLient Services Assistant

> "The ease of use, and the easy navigation around the website.Being able to cover to PDF, and drag and drop most..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036281)

MB

Matt B.

Paraplanner

> "I struggle to search for documents effectively in the software within each client record"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036284)

NE

Natasha E.

Client Relationship Manager

> "We like the idea, we have a back log of paper files which will take a long time to work through."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827)

SF

Stephanie F.

Head of Customer Support

> "The upload box takes a long time to disappear which is a pain when you are working in a quick paced environment."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6064885)

GB

Greg B.

Infrastructure Manager

> "Easy to use, simple to set up and doesnt need huge administrative over head."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6343711)

AW

Alex W.

Trainee New Business Administrator

> "Connection can sometimes be unreliable when printing docs to papercloud."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043074)

KR

Karen R.

Client Services Assistant

> "Also there is a good function to colour tag different documents."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899)

LB

Luke B.

Claims Technician

> "I have noticed when setting up new files, after clicking save and open the file just disappears."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078)

MK

Matthew K.

Paraplanner

> "Ease of use, friendly customer support who are always helpful on the telephone and e-mails whenever I have any..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5062207)

CP

Chris P.

Account Director

> "At times saving documents onto Papercloud can be hit and miss."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5035110)

KD

Kelly D.

Administrator

> "all users within the company may have access to information / and possible to work remotely."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038469)

CS

Charles S.

Infrastructure Support Specialist

> "Having to created new access groups if you only need to change one aspect of it can be frustrating."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692)

RB

Ricky B.

Paraplanner Supervisor

> "Good - service is great whenever I've had a problem/question."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6340621)

TC

Tomos C.

Client Services Assistant

> "The lack of ability to search for rows."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282)

DB

Dan B.

Chartered Financial Planner

> "Papercloud is very easy to use."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507)

AH

Adele H.

Account Adviser

> "System can sometime be slow and you can get locked out of documents"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6005168)

DB

Dan B.

Chartered Financial Planner

> "The tool is reliable, and the support team is great."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507)

LJ

Leanne J.

Senior Operations Manager

> "Development of new features or fixes can be a little slow."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5097456)

SW

Steph W.

Office Manager

> "Easy to use, generally quite reliable, image quality good."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6498214)

SW

Sophie W.

Client Services Administrator

> "Have to save too often and then can undo work you've done."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6165718)

BS

Ben S.

Associate

> "Papercloud is easy to use and has a simple structure to it, which makes it much easier to carry out a lot of my..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043409)

HG

Hannah G.

Paraplanner

> "Not being able to delete things easily / remove things"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860)

TC

Tomos C.

Client Services Assistant

> "The integration was seamless from using Volume beforehand."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282)

JH

James H.

Paraplanner

> "searching for names isn't great, can be temperamental"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5069015)

SG

Susie G.

Paraplanner

> "It provides great functionality and resource to our company."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313)

NE

Natasha E.

Client Relationship Manager

> "It can be slow and glitchy."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827)

CAJ

Carrie-Ann J.

Practice Manager

> "Easy to access and locate documents, easy to save, merge and export docs. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6059840)

EM

Ella M.

Front of house

> "Can be slow and sometimes throws you out"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5072272)

TL

Tracey L.

Investment Administrator

> "It is so easy to add & amend documents to Papercloud."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146)

NC

Niall C.

Lead Liability Underwriter

> "It can be slow and sometimes it can be frustrating to use"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036267)

KR

Karen R.

Client Services Assistant

> "The system is accessible from home and the office."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899)

KD

Kelly D.

Assistant underwriter

> "Generally ok, but really dislike the amount of times something needs saving"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036290)

LB

Luke B.

Claims Technician

> "Easy to use system for everyone, easily accessible and clean design/features. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078)

SG

Susie G.

Paraplanner

> "There are no features that I like least about the product."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313)

AK

Annie K.

claims administrator

> "LOVE IT, I WOULDNT CHOOSE ANY OTHER APP TO USE FOR DOCUMENT MANAGEMENT"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6113933)

JW

Jill W.

Secretarial/Admin

> "Find the search facility hard to use."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015)

[View Reviews](https://www.capterra.com/p/10006907/Papercloud/reviews/)

## User interface

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,028)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)

4.22 (104)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Microsoft 365

24/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

Papercloud

Top features

30/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/10006907/Papercloud/#features)

### Recognition

No recognitions have been awarded to Microsoft 365

No recognitions have been awarded to Papercloud

### Deployment & support

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Papercloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

Papercloud

-   By Watermark Technologies
-   Located in United Kingdom
-   Founded in 2002

## Popular Comparisons

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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4.5

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[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

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[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

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4.3

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,773)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

$6/month

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$6/month

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4.5

4.5

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[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

£75/month

Price

$7/month

4.1

Features

4.6

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/247901-10006907/Google-Workspace-vs-Papercloud)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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Price

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4.6

Features

4.4

4.5

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[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,607)](https://www.capterra.com/p/161304/OneDrive/reviews/)

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Features

4.4

4.3

Ease of Use

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

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4.5

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[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

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4.3

4.3

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