---
title: "Compare Microsoft 365 vs Google Workspace 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Microsoft 365 and Google Workspace based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace"
page_type: "comparison"
language: "en"
---

# Microsoft 365 vs Google Workspace Features and Cost Comparison

Last updated August 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft 365Google Workspace2/4 selected

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,670)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,144 reviews](#user-reviews)

Positive

13,482

Neutral

532

Negative

130

[## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,670)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [17,670 reviews](#user-reviews)

Positive

16,938

Neutral

567

Negative

165

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 31,888 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Document Editing

4.7

Document Storage

4.6

Email Management

4.6

File Sharing

4.5

Document Review

NA

86%Fit

High performer

Feature ratings

Document Editing

4.8

Document Storage

4.7

Email Management

4.7

File Sharing

4.7

Document Review

4.8

User satisfaction

User satisfaction

4.6

User reviews[14,144](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

User satisfaction

4.7

User reviews[17,670](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Price starts from

$7Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

Best for

Google Workspace is used by startups, healthcare, retailers, manufacturers, government agencies, professional services, tech companies, sales, marketing, and HR teams.

## User reviews

Pros & cons

VR

Verified Reviewer

System Adminstrator

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887)

VR

Verified Reviewer

Sales Specialist

> "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

ET

Edward T.

Founder and Marketing Strategist

> "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Internal Auditor

> "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

KL

Kate L.

Sales and Marketing

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

AD

Arnold D.

Senior Executive

> "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

VR

Verified Reviewer

Sales Specialist

> "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

SP

Sonu P.

Systems Analyst

> "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

CQ

Connor Q.

IT team lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

VT

Victoria T.

Self-Employed

> "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

AG

Adrian G.

Project Coordinator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

KB

Katrina B.

Cashier

> "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

VT

Victoria T.

Self-Employed

> "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

VR

Verified Reviewer

It Administrator

> "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

VR

Verified Reviewer

Internal Auditor

> "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

MB

Mohammed B.

Researcher

> "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

MO

Michael O.

Communications Manager

> "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

VR

Verified Reviewer

Physiotherapist

> "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

Internal Auditor

> "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

MW

Matthew W.

School Support and Retention Manager

> "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143)

Nicholas D.

Project Manager

> "I don't love the browser-based version, as I prefer Desktop applications, as I find they are more feature rich."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7106304)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

LS

Louis S.

CTO

> "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

AJ

Arnaud J.

Software developer

> "Pushing for subscription increases in free products can push some customers away and be detrimental to use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842)

Blake A.

It Technician

> "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

LS

Louis S.

CTO

> "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

KR

Katherine R.

School Administrator

> "With all of the student project videos, storage is really a problem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

ET

Edward T.

Founder and Marketing Strategist

> "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

MB

Mohammed B.

Researcher

> "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

VR

Verified Reviewer

Physiotherapist

> "The only drawback is the subscription cost, which can feel a bit high over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

Physiotherapist

> "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

VP of Finance and Operations

> "We switched to get away from managing individual Microsoft licenses, which had become a real headache."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7112149)

John J.

CEO

> "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

KR

Katherine R.

School Administrator

> "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

CK

Christina K.

Manager

> "For leads, I can store data, share files and send emails all in an efficient and easy way!"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

JS

Juan S.

Senior Consultant

> "Email management is forward-looking, document workflows are automated, and file sharing through OneDrive and SharePoint keeps everyone in line."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6877116)

MW

Melinda W.

Owner

> "The biggest downside is the cost and subscription model—it can get expensive over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

AD

Arnold D.

Senior Executive

> "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

MO

Madison O.

Paralegal

> "Sometimes it glitches and doesn't show me my most recent opened document in certain apps."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7005619)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

PO

Pamela O.

Digital Communication Specialist

> "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

ND

Naveed D.

DriveABLE Coordinator, Cognitive Evaluator

> "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

TW

Taylor W.

Human Resource Coordinator

> "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

VR

Verified Reviewer

Physiotherapist

> "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

User

> "Also integration is hard for Non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

PP

Pawan P.

Manager Admin and Facility

> "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

RJ

Royce J.

Technology and Process Manager

> "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398)

MO

Michael O.

Communications Manager

> "Many parts of Microsoft 365 feel more complicated than they need to be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

JM

Jenifer M.

Coordinator

> "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542)

VR

Verified Reviewer

Teaching Assistant

> "It's also hard to find where keyboard shortcuts are, and I often need to search for it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603)

VR

Verified Reviewer

DATA ANALYST

> "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574)

RG

Ruthie G.

Communications And Marketing Specialist

> "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

Joslyn S.

Guest service agent

> "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759)

Nour S.

CEO, designer

> "Customer support, they have a good support group that helps the person with checking the products out !"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011601)

DD

Dennis D.

Business Owner

> "There's no really easy way to interact with support in a timely manner."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045)

KW

Kane W.

Business Intelligence Programme Manager

> "There is comprehensive and detailed support guides for each issue I encountered too."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303)

Johan B.

CEO

> "Total waste of money without any support."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830)

MB

Manpreet B.

Council Liaison

> "Efficient service that provides different platforms for various uses."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695)

JC

Joseph C.

Operations Manager

> "Customer services is rubbish."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

KL

Kate L.

Sales and Marketing

> "The seamless integration between its apps makes it simple to share files, work on documents in real time, and stay connected with a team. While there are some limitations with advanced features..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7187757)

JM

James M.

Sales Representative

> "The repeating subscription is not a good value to a single retail business where I only require a simple cloud storage and customer service is virtually absent where I have to contend with..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124655)

RAUL M.

Support software

> "The file sharing is seamless and secure, and the scheduling integrations between Calendar and Meet ensure that my workday remains organized and productive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138075)

ET

Edward T.

Founder and Marketing Strategist

> "Occasional cloud sync bugs, where scheduled calendar events on one device did not synchronize with other devices, at the most inappropriate times."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7140012)

Kartikeya G.

Property Management

> "As an admin, I also appreciate the ability to manage users, aliases, groups, and security settings from a single console, which is especially helpful as we add contractors or new staff."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129217)

Marc R.

Digital Media Specialist

> "Enterprise Control Gaps: For more complex organizations, admin settings, permissions, and auditing sometimes feel less granular or intuitive than competing enterprise platforms."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

EW

Emily W.

HR Manager

> "Its suite of cloud-based applications, including Gmail, Google Drive, Docs, Sheets, Slides, Meet, and Calendar, provides everything teams need to communicate, collaborate, and manage their work..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7172728)

Hallye N.

Operations Manager

> "Recent price hikes, weak offline mode, limited Microsoft format compatibility, poor customer support, and restricted meeting recording permissions."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7119503)

AF

Avery F.

Artist and Tour Manager

> "I can read an email in Gmail, add an appointment to Google Calendar in one click, and open a collaborative document in Google Drive without ever changing environments."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7163613)

CS

Chelsea S.

Sales

> "One downside of Google Workspace is that it can feel limited compared to desktop apps, especially for advanced features, and working offline isn’t always smooth or reliable when you need full..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7116507)

AG

Adrian G.

Project Coordinator

> "It stands out for how seamlessly it connects teams, allowing work to move forward without delays or version confusion. While it may not replace every advanced desktop tool, its simplicity,..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124073)

Riya D.

Data Analyst

> "Google Sheets can’t properly handle true data scaling; laggy or it’ll often just crash if you start pushing really massive data sets, complicated lookup formulas or fancy array formula."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7180358)

VR

Verified Reviewer

Owner

> "The integration across apps like Docs, Sheets, and Drive helps streamline workflows and improve productivity. While there are occasional limitations with advanced features and offline..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7144695)

BT

Brigitte T.

HR Manager

> "One downside of Google Workspace is that some features can feel limited compared to more advanced desktop applications, especially for complex data analysis or formatting."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

ANTHONY O.

Microbiologist

> "Since my work involve documentation, reporting, communication, patient coordination, data security and compliance, Google Workspace is very important and support all these."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7099176)

RK

Ross K.

Chiropractor

> "The only thing that comes to mind is the recent change of the logos, especially the logo for sheets - it takes me slightly longer to recognize it when scrolling the dropdown menu… but this is..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7156615)

JW

Jan W.

Energieberater

> "This integration streamlines workflows, enhances security, and simplifies management, making it highly efficient for teams that are already invested in Google Workspace."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7164319)

VR

Verified Reviewer

Marketing Manager

> "The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7091353)

VR

Verified Reviewer

Senior Product Assurance Engineer

> "The integration across Gmail, Drive, Meet, Calendar, Docs, Sheets, and Slides enables teams to work together in real time, whether in the office or remotely."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7184103)

Blake A.

It Technician

> "Gmail also just doesn't have the same depth as Outlook when it comes to calendar integration and scheduling in a professional environment, which comes up more than you'd think."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7177566)

VR

Verified Reviewer

Student Ambassador

> "Applications such as Gmail, Google Drive, Docs, Sheets, Meet, and Calendar make communication, file sharing, and scheduling very efficient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7175188)

VR

Verified Reviewer

Director

> "The email client feels clumsy when compare to Microsoft Outlook desktop, with limited lists of email's displayed within a single view, making multi-select of thousands of message more tedious..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

KS

Kristopher S.

Emergent Bilingual Instructional Specialist

> "We give classes through Google Meets, and the top-tier version of Google Meets available to us is great for making classes as interactive as possible with whiteboard drawing capabilities for..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7139751)

Donna C.

Hr

> "I also found that some features were not always as advanced as desktop based Microsoft Office tools, especially for more detailed formatting or complex spreadsheets. While it is very easy to..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7151398)

CQ

Connor Q.

IT team lead

> "Their suite is tightly integrated across Drice, Gmail, Docs, sheets and Calendar - meaning teams can move efficiently between tools and services without having to switch platforms or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7132503)

JS

Johnathan S.

Database Developer

> "The one downside of Workspace is the price - high for additional seats and cloud storage. Besides popular apps like Sheets, Drive, and Docs, it is really difficult to integrate others of them..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7047759)

Riya D.

Data Analyst

> "Real time collaboration works seamlessly, makes drafting data dictionaries, ad-hoc data request management and keeping the team outside of data updated with reporting timelines a breeze, all..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7180358)

SF

Sandra F.

Educator

> "Working with Microsoft Office files can cause formatting issues, especially with complex layouts or macros, which can frustrate teams collaborating with Office-heavy partners.​"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

DN

David N.

IT Operations Manager

> "It provides email, calendar, chat, file storage/sharing, and video conferencing services all bundled together for a reletively decent price her user account."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7127986)

CQ

Connor Q.

IT team lead

> "whilst being excellent for collaboration, it isn't quite as powerful as the desktop counterparts and provides some headaches as an administrator when navigating depth and access controls."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7132503)

DS

Daniel S.

Manager

> "I’ve used Google Workspace across a few different things running email and day to day operations for my car dealership, personal projects, and even as an SMTP provider for sending marketing..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7178867)

Aachal S.

Innovative Product Management Specialist

> "Google Sheets is not powerful like Excel for heavy data analysis of user metrics. When internet is gone, it is hard to edit files even with offline mode."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7084472)

Natalia M.

Licensed Clinical Psychologist

> "Google Workspace makes my job easier and reduces redundancy and fragmentation because it's a suit with several tools in one place (email, calendar, telehealth, Google Sheets, and more)."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

SF

Sandra F.

Educator

> "Integration with some external calendaring and device-management tools is not always smooth, and admins sometimes report limitations with MDM and certain third‑party systems."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

JW

Jan W.

Energieberater

> "This deep connectivity allows easy access to other Google services, such as Google Drive, Google One, and Gmail, creating a unified and scalable environment."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7164319)

PU

Philipp U.

Lead Engineer

> "For example, when setting up a new group, the default settings leave multiple security gaps that are easily overlooked when someone not so eagle eyed sets one up - stuff like letting the entire..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7070053)

Opeyemi K.

Legal Officer

> "What i like most about Google workspace is its seamless connection across all its apps, it makes document management and teamwork flexible and efficient"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7130840)

RG

Rene G.

Quality Assurance Supervisor

> "While using Google Workspace for my BCIT online courses, I noticed that some advanced formatting or features in Docs and Sheets are not as robust as traditional desktop software."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7087439)

MB

Mapy B.

Student

> "It’s especially strong for academic work, shared projects, and cloud‑based workflows. While offline reliability and storage tiers could be improved, the overall experience is efficient,..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7139292)

VR

Verified Reviewer

Vice President

> "It can be a bit costly adding members to your business plan and some of the Google apps feel like they have less features that the Microsoft options."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7115469)

Marc R.

Digital Media Specialist

> "Real‑time collaboration across Docs, Sheets, and Slides fundamentally changes how teams work together—feedback is immediate, version control is seamless, and work moves forward without the..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

VR

Verified Reviewer

Technical Support Engineer

> "The only downside, if I were to nitpick, would be that sometimes loading large CSV files in sheets take along time (over 2+min)."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7099876)

Natalia M.

Licensed Clinical Psychologist

> "The cloud storage is also handy to further ensure HIPAA compliance. And finally, Google Workspace integrates with add-ons like Paubox, making email even more secure."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

Rishi Teja M.

Research Intern

> "I still have to export certain reports to Excel for a few stakeholders who need advanced pivot functionality, which is a bit annoying."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7150876)

AG

Adrian G.

Project Coordinator

> "The cloud-based architecture ensures accessibility, scalability, and automatic synchronization across devices without the need for complex infrastructure."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124073)

VR

Verified Reviewer

Brand Manager

> "What I don’t love is that sometimes it feels a bit limited, especially in Docs and Sheets. If you’re trying to do something more complex or detailed, it doesn’t always have the same depth as..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120759)

RM

Rebekah M.

Bookkeeper

> "I use Google everyday in my job, especially sheets and docs, it is the best way to manage projects and store info for our business."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120255)

VR

Verified Reviewer

CEO

> "The way you have to edit some settings to get to certain things, set up emails, unless you know what you're doing, it can be quite confusing."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7152482)

SS

Saniya S.

Healthcare

> "Google Workspace is a collaboration powerhouse because it lets teams edit the same file at once, ending the mess of "version 1, 2, 3" email attachments."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7134400)

OM

Oliver M.

SEO Lead

> "From time to time I will be randomly signed out from my Google Workspace account which can be frustrating if it happens during a video call with a client."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7186906)

Marc R.

Digital Media Specialist

> "Strong Integration Across Tools: Gmail, Calendar, Drive, Meet, and Docs all worked together smoothly, which reduced friction and kept workflows efficient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

VR

Verified Reviewer

Software Support

> "Some advanced spreadsheet functions don’t translate as cleanly from Microsoft Office files, leading to occasional errors when importing and exporting documents."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7089629)

HG

Hollie G.

Office Manager

> "I love to use Google workspace with our company as it just makes it simple to share documents on shared drives which I can have separate shared drives that have custom list of people that can..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7137097)

Falak N.

Account Manager

> "Price is on the high side for smaller teams each year Another time the admin dashboard is really confusing to replace configuration or add another user email."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7186394)

JH

Julia H.

Administrative Assistant

> "Great having items uploaded to my drive and the ability to share the documents with others and giving others the ability to edit if needed or only view."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7143116)

VR

Verified Reviewer

Art

> "The things that I don´t like too much are the high dependency on a stable internet connection, limited offline functionality, and potential formatting issues when editing Microsoft Office files"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7094552)

Branko J.

Sales Operations Associate

> "Gmail, Drive, Docs, Meet, and Calendar work well together, so sharing files, editing in real time, and staying organized is very convenient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7135176)

VR

Verified Reviewer

Operations Manager

> "Another thing is that sharing settings and permissions in Drive can get confusing, especially for people who are not very tech-savvy, so that part could be a little more straightforward."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7111104)

BT

Brigitte T.

HR Manager

> "The ability for multiple team members to work in real time on documents, spreadsheets, and presentations greatly improves efficiency and communication."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

AF

Ana F.

Project Assistant Intern

> "Sometimes organizing files in Google Drive can get a bit overwhelming, especially when working on multiple projects at once."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121099)

Jerrid C.

CEO

> "Gmail, Calendar, and Meet work especially well together, so scheduling client calls, sending follow-ups, and keeping everything organized feels fast and straightforward."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7143586)

BT

Brianna T.

Lead Editor

> "It doesn't offer that much more (from what I can tell) than a regular Gmail account, and it can actually be confusing to navigate when you first sign up."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125237)

VR

Verified Reviewer

App Developer

> "What I like most about Google Workspace is its seamless integration of apps, real-time collaboration, and cloud-based accessibility."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7123433)

Darren B.

Admin

> "its a bit clunky and its mergablity with microsoft isnt great with adons costing and can be limited when compaired to desktop versions"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7179899)

JP

Jonathan P.

Digital Content Specialist

> "Love the way it provides me all the tools for the productivity in one platform and The real time collaboration is really impressive which makes sure everyone stays on the same page."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7163021)

VR

Verified Reviewer

Presidenr

> "Admin settings and permission controls can also feel overwhelming at times, particularly for organizations managing many users."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7117475)

RS

Radha S.

Legal Assistant

> "Tools like Gmail, Docs, Sheets, Drive, and Meet work seamlessly together, making it easy to communicate, share files, and collaborate efficiently across teams."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121769)

MMJ

Medina- Maldonado J.

Graphic designer

> "One the the bad side of google workspace is that its storage can fill up quickly as it is not wide enough."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7136154)

SG

Shea G.

Counselor

> "I have access to file sharing and cloud storage as needed, am able to schedule as needed, and haven't had a single bug or issue in the almost year I've been using it."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7134302)

VR

Verified Reviewer

Developer

> "Additionally, while the tools are powerful, the lack of advanced formatting options in Google Docs and Sheets compared to dedicated software can be limiting for complex documents or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

KE

Karissa E.

Program Director

> "Between the ability to audio merge, collaborate on docs, slides, and sheets- this product is made for teams to collaborate!"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7162685)

MR

Meredith R.

Owner

> "A very small caveat is that it was tricky to change my business/user image/profile pic, but that could be user error."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7142617)

AM

Ajah M.

Digital Interior Design Consultant

> "I also really value that the Pro version integrates with NotebookLM, which has been a game changer for organizing ideas, streamlining workflows, and thinking through projects at a higher level."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

SI

Stefano I.

Electronics engineer

> "The only disadvantages I can see are a cost plan not always clear (when you remove a user you still have to manually reduce the number of users or you will continue to pay for him/her) and the..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6641150)

DN

David N.

IT Operations Manager

> "The entire suite of applications is very efficient and works well and covers all the standard day to day business productivity tools most commonly needed. If you're a SMB this is a very good..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7127986)

IZ

IQBAL Z.

MD

> "It also relies heavily on an internet connection, which can limit productivity when connectivity is poor."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7162965)

VR

Verified Reviewer

Owner

> "It provides an intuitive, cloud-based environment that makes collaboration seamless, especially through real-time editing and easy file sharing."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7144695)

VR

Verified Reviewer

ICT Center Director

> "Limited functionality for advanced users, dependence on Internet connectivity, storage limitations, learning curve for some admin features, pricing for enterprises, and compatibility Issues."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6598601)

RS

Radha S.

Legal Assistant

> "I also really appreciated the cloud‑based access and reliability—being able to work from anywhere, on any device, with automatic saving and version history brings a lot of peace of mind."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121769)

ML

Martin L.

sdr

> "The offline mode can be a bit hit-or-miss sometimes, which is frustrating if you have a spotty internet connection"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7105163)

VR

Verified Reviewer

Director

> "As a native MS Office user from '95 to present, I find Google Workspace to be familiar in layout, and all products are designed intuitively."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

VR

Verified Reviewer

Automation

> "Sometimes the interface can feel cluttered with too many apps."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7137583)

LH

Luke H.

Financial Advisor

> "With this software, I can create presentations direct in our web browser."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7038652)

VR

Verified Reviewer

CEO

> "Additionally, the interface can feel cluttered at times, especially when managing multiple open tabs or apps simultaneously."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6527380)

VR

Verified Reviewer

Developer

> "Google Workspace’s intuitive design and accessibility from any device make it an invaluable tool for productive and efficient work."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

VR

Verified Reviewer

Design

> "Desktop solutions lack a lot of functionality. When it comes to what you can do with a desktop app, Google Workspace is very basic."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6447395)

Muqtada J.

control and system

> "The integration with other Google services like Gmail and Calendar enhances productivity, and the user interface is straightforward and intuitive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6538359)

MS

Maddie S.

CEO

> "The interface, while familiar, is not intuitive, making simple tasks unnecessarily complicated."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6542934)

BT

Brigitte T.

HR Manager

> "The seamless integration between tools like Gmail, Drive, and Calendar also helps keep everything organized in one place."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

MK

Madu K.

Proprietor

> "Complication of API integration, Lack of a proper working Gmail web interface."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7045876)

VR

Verified Reviewer

Student

> "The integration between Gmail, Meet, Calendar, and Drive is one of the best parts of the platform."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7151593)

BG

Belal G.

Editor and videographer

> "The negatives are the lack of software integration in one place in Android"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6461633)

Austin L.

Data Quality Analyst

> "This is the right enterprise system for implementing most tasks and projects and can be easily integrated with Gmail, Drive and Google Calendar."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7135120)

AP

Arianna P.

Sales Development Rep

> "I don't like how compatible it is with other products and integration issues. "

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6508311)

ML

Martin L.

sdr

> "The integration between Gmail, Calendar, and Drive is fluid, making it the perfect ecosystem for remote work"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7105163)

ZW

Zackary W.

Owner

> "Integration issues doesn't work well with others"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6561575)

Natalia M.

Licensed Clinical Psychologist

> "Google Workspace makes my job easier as a health care professional."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

SW

Sagan W.

Manager

> "It has the tendency of looking extremely basic and not being able to do anything intricate."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6475533)

LN

Lee N.

Business Administration Support

> "It is user friendly and logical in how it works plus if there's something you can't work out its simple to find answers or tutorials with a google search."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7053334)

DMB

Dr. Marcia B.

Agency Administrator

> "Difficult to contact Customer Service."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6460115)

DM

Devin M.

Owner

> "Greatly needed and highly appreciated as well as the level of detail in the coding made my life way easier!"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7064315)

AJ

Alisha J.

CEO

> "Not so easy to import items from other platforms"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6652699)

VR

Verified Reviewer

Director of Market Research

> "The entire suit is so well connected that it makes your job easier."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138796)

CB

Carolyn B.

Owner, President

> "The transition was pretty hard for our company."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6798065)

AM

Ajah M.

Digital Interior Design Consultant

> "Google Workspace has become the foundation of my day-to-day operations and plays a major role in how I deliver a seamless experience to my clients."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

EW

Emma W.

Assistant Manager

> "frustration with Google Workspace support: long waits, ticket-only support at lower tiers, difficulty getting human assistance."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7044973)

RP

Ramachandra P.

Marketing

> "Google offers a variety of popular services like Gmail, Google Maps, Google Drive, Google Photos, and Google Docs that have become integral tools for both personal and professional use."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6582654)

AS

Amber S.

Business Administrator

> "I’d say the biggest downfall to Google Workspace is the lack of customer support."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120142)

AH

Anthony H.

Systems Administrator

> "Google has a ton of detailed but succinct documentation available online that walks you through everything step by step. If this is not enough to help you, Google Admin's built in customer..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6606223)

AP

Absana P.

Tier III Technician

> "The lack of customer support, there is no one to talk to but an AI bot if there are issues and reaching actually help was difficult."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7071984)

RAUL M.

Support software

> "Support is generally reliable, with a comprehensive help center and community forums that solve most technical issues instantly."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138075)

JM

Jane M.

Owner.Provider

> "There is no way to contact customer service, so my only recourse is to challenge the charge on my card each time it comes up."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6679748)

[View Reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

## User interface

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,144)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

4.70 (17,670)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Microsoft 365

21/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

Google Workspace

Top features

31/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/247901/Google-Workspace/#features)

### Recognition

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

Google Workspace is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Workspace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

Google Workspace

-   By Google
-   Located in United States
-   Founded in

## Popular Comparisons

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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4.5

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[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,670)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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4.6

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4.6

4.6

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[View full comparison](https://www.capterra.com/compare/161425-247901/Drive-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,591)](https://www.capterra.com/p/161425/Drive/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,670)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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$7/month

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4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-247901/OneDrive-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,829)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$6/month

Price

$1.99/month

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,670)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,460)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$7/month

Price

$5/month

4.6

Features

4.3

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-247901/SharePoint-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,460)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$6/month

Price

$5/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,670)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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Price

$11.99/month

4.6

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-247901/Dropbox-Business-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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$6/month

Price

$11.99/month

4.6

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,670)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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4.6

Features

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/147657-247901/monday-com-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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$6/month

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4.6

Features

4.7

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/227146-227157/Microsoft-Word-vs-Microsoft-365)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,670)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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4.6

Features

4.5

4.6

Ease of Use

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