# Compare Microsoft Power Automate vs Salesforce Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Microsoft Power Automate and Salesforce Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/227210-268338/Microsoft-Power-Automate-vs-App-Cloud

---

# Microsoft Power Automate vs Salesforce Platform Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft Power AutomateSalesforce Platform2/4 selected

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (393)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

[## Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [236 reviews](#user-reviews)

Positive

214

Neutral

14

Negative

8

[## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (393)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [393 reviews](#user-reviews)

Positive

349

Neutral

32

Negative

12

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,076 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.4

Commenting/Notes

NA

Customizable Fields

4.1

Real-Time Data

NA

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.3

Commenting/Notes

NA

Customizable Fields

4.4

Real-Time Data

NA

User satisfaction

User satisfaction

4.4

User reviews[236](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.3

Customer support

3.8

User satisfaction

4.4

User reviews[393](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Microsoft Power Automate can be used for organizations of all sizes, from small business to enterprise, and across all industries and departments including finance, HR, IT, and more.

Best for

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## User reviews

Pros & cons

CQ

Connor Q.

IT Team Lead

> "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

CQ

Connor Q.

IT Team Lead

> "It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

VR

Verified Reviewer

Tech Lead

> "From an enterprise standpoint, Power Automate is also cheaper to make automation with than UiPath, while requiring the same..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Tech Lead

> "This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Support Specialist

> "I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

MS

Manish S.

AI and Automation Engineer

> "The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7105005)

CQ

Connor Q.

IT Team Lead

> "It can work quite well for approvals and notifications, and simple uncomplicated process automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

VR

Verified Reviewer

Support Specialist

> "Some connectors can be unreliable, and more complex automations have a learning curve"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

David R.

Innovation director

> "It’s a versatile and powerful tool for automating a wide range of tasks within the O365 ecosystem, allowing teams to save..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6557067)

VR

Verified Reviewer

Support Specialist

> "I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

VR

Verified Reviewer

IT Engineer and Support Analyst

> "One of the biggest perks of using Microsoft Power Automate for us has been how easy it is to trigger jobs straight from Teams."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7055030)

ZP

Zoe P.

Employee

> "It's not fully mature yet and is missing a lot of key features other similar products/systems, such as Nintex, provide."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

Lucas H.

Project Manager

> "We use Power Automate for several regular automations, one of which is a rather interesting weekly mail merge. Once the..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

IA

Ibrahim A.

Quality Engineer

> "For instance, a common problem I have encountered is with certain dynamic blocks not allowing the flow to be saved due to..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

CK

Calvin K.

Systems Analyst

> "The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7066668)

RJP

Ralph Jefferson P.

Application Developer

> "Sometimes it is not responsive and the Classic Design UI was laggy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6488365)

CQ

Connor Q.

IT Team Lead

> "For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

SW

Sam W.

Helpdesk Manager

> "Can be somewhat difficult to configure certain actions due to the level of knowledge needed"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6623065)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

RW

Ray W.

Systems Optimizer

> "Occasionally the connectors don't have full API functionality."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6750723)

TB

Tyler B.

Tier Two Technician

> "Power Automate is a fantastic tool that we leverage heavily for task automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7102231)

NS

Netra S.

Senior RPA Developer

> "Very hard to navigate within the flow if automation flow is very long with many actions"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6636033)

Lucas H.

Project Manager

> "Power Automate connects well to the 365 suite. And the builder interface has a pleasant, pro-business aesthetic typical of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

GK

Guy K.

Solution Architect

> "Copilot assistance is very unhelpful and will often ruin your flow rather than aide or assist you."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6719960)

Nishant T.

Sr. Analyst

> "This supports the wave of non-coding. As it offers non-coding feature for automation"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

VR

Verified Reviewer

HR Director

> "I am in HR, so this is not my area of expertise."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

ZP

Zoe P.

Employee

> "What's great about Power Automate is most businesses have it already with their licenses if they already have other Microsoft..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

TK

Tina K.

Manager

> "Customer service when troubleshooting is problematic."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

JN

Joshua N.

Application Specialist

> "The new integration with AI helps save time in the preliminary setup of the flows, but as expected, still needs config but..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

TK

Tina K.

Manager

> "Bugs are hard to identify and resolve."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

JN

Joshua N.

Application Specialist

> "Has enabled us to automate so many manual processes or reduce the amount of steps taken for specific processes."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

AI

Andrew I.

Program and Financial Officer

> "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to jump..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6251120)

VR

Verified Reviewer

Senior Consultant Technical Specialist

> "I love how easily it integrates with SharePoint, it has all the functionality of most other workflow engines."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6805356)

DW

Danny W.

Art Director

> "The learning curve can be overwhelming, and if your user doesn't have the right permissions there may be some frustrating..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6062745)

VR

Verified Reviewer

HR Director

> "I appreciate that it enables me to automate many of my processes. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

Stephen P.

Director

> "Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4916013)

BP

Brittany P.

Manager

> "Microsoft Power Automate allow me to send task to my employees without being in the office"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6754098)

Prince J.

Compliance Specialist

> "There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3608803)

ES

Ed S.

Service Desk Manager

> "The interface and AI features allow non-technical staff to easily create a workflow."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6652258)

AJ

Adam J.

Special Projects Coordinator

> "The biggest drawback for us is the dependence on user specific connections on the various connectors."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3995163)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Power automate interface makes the learning curve not as steep as you would think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

KJ

Kondal J.

System Engineer

> "Not good at customer service."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4820308)

KS

Kris S.

Senior Program Officer

> "It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6612435)

VR

Verified Reviewer

Graduate Researcher

> "While there are so many features, it was really difficult to set up a workflow that worked with what my company needed to do."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

RG

Ritu G.

Scientist

> "The SAP purchasing processes can also be setup and automated through Power automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6640871)

VR

Verified Reviewer

Technology Officer

> "There was no way that I could see to port the Desktop version to the Pro version."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

VR

Verified Reviewer

Data Solutions Senior Consultant

> "The integration options are extensive, and the pre-built templates are a lifesaver. Plus, the mobile capabilities and..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4896218)

AW

Arno W.

Sr Automation Consultant

> "Large RPA tasks are more difficult to process in Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3523561)

Nishant T.

Sr. Analyst

> "Rich integration strength across MS suit of products"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

Allen H.

Lead

> "For example, if i build a loop with various stored procedures in it, building it in a certain way will not allow you to open..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3322111)

SR

Sandra R.

Coordinator

> "Power Automate has every basic feature to satisfy an individual and an organization's needs such as sending reminders,..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5002349)

AP

Anna P.

Developer

> "I've never found the documentation very useful, as they don't include many use cases."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3613735)

NB

Norman B.

Senior Consultant

> "Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6825305)

KS

Kristen S.

Specialist

> "Difficult to learn to use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6054379)

VR

Verified Reviewer

Global Solution Director

> "Fantastic functionality, allowing to automate a great deal of tasks. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806967)

VR

Verified Reviewer

Graduate Researcher

> "Some of the videos we watched to learn how to do things ourselves were unhelpful."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

Babatunde O.

SEO Marketer

> "Very great for cloud workflow set up with streamlined processes that makes approval and implementation easy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6790915)

VR

Verified Reviewer

Quality and Digital Assurance Leader

> "Integration with existing business processes was difficult at first."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4218024)

IA

Ibrahim A.

Quality Engineer

> "It helps automate many redundant tasks and requires minimal maintenance once set up."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

TD

Thomas D.

IT Manager

> "Unfortunately, this application's connections are less reliable than you think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4577453)

VR

Verified Reviewer

Tech Lead

> "In addition the pre-built API connectors are very easy to use compared to competition products like UiPath."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Technology Officer

> "I could not download Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

TK

Tina K.

Manager

> "We use it for RPA and have neen successful in the implementation for processing."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

SN

Shivendra N.

Software Developer

> "process is also having some limitation like approval process cant run more thanks 28 days."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

DT

Dillon T.

Telecom Engineer

> "Incredibly useful tool to create cloud based scripting using Microsoft products."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6591790)

DD

Daniel D.

Assistant Office Manager

> "I have been disappointed in my ability to integrate two apps that are otherwise not possible to integrate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3266674)

TK

Tina K.

Manager

> "I love that it is no code, low code. And it has a lot of capabilities with various processing needs."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

SR

Sandeep R.

Quality Analyst

> "Mobile application is not fully optimized and lacks several features."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2889035)

JA

John A.

Service Desk Analyst

> "I use it to power automate forms and documents for ease of use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6622734)

SA

Swakin A.

Sr.Engineer

> "Custom connectors are a bit complex to create."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3495125)

AJ

Abhijeet J.

Lead Consultant

> "Integration with Microsoft - especially with SharePoint and Office apps"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6534648)

SN

Shivendra N.

Software Developer

> "For developer some time it is inconvenient to debug in case of error"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

VR

Verified Reviewer

Global Solution Director

> "Rich set of connectors, constantly being updated."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806967)

MV

Michelle V.

Freelancer

> "It may have technical issues."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2836815)

VR

Verified Reviewer

Tech Lead

> "The representatives tend to be quite knowledgeable and already have a working relation with the security team."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Consultant

> "Not fit for highly complex processes or anything that needs multiple integration points."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2819719)

NS

Nuno S.

Process Improvement and Report Analyst

> "Easy to create workflows without the need of learning no code and easy to integrate with Microsoft office 365"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6693556)

MAA

Mary Ann A.

Freelancer

> "I'm just having a hard time to connect my ODBC to SQL connection feature."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2793975)

CRT

Claude Real T.

Business Analyst and Graphic Designer

> "It also allows me to configure various notifications very useful when dealing with multiple projects simultaneously."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5083023)

Joel M.

VP

> "I don't like that I have to buy a subscription to share my automation scripts with others."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2789299)

[View Reviews](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Dionne Joy M.

Service Hub Representative

> "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702)

SK

Sagar K.

Sales Mangaer

> "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628)

LB

Logan B.

Owner

> "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533)

VR

Verified Reviewer

New Business Representative

> "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327)

JOIA W.

Owner - Licensed Advisor

> "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480)

Gabriel K.

Senior Marketing and Communications Specialist

> "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

CG

Chelsea G.

Engagement Officer

> "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340)

CG

Chelsea G.

Engagement Officer

> "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340)

YM

Yahya M.

Admin RD Consulting

> "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681)

Dionne Joy M.

Service Hub Representative

> "The interface can feel overwhelming at first, especially for new users."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702)

MO

Makenna O.

Branch Office Administrator

> "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469)

TE

Tina E.

Membership Manager

> "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

VR

Verified Reviewer

Senior Manager, Information Technology

> "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229)

AG

Alyson G.

Director of FPA

> "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077)

CB

Cameron B.

Sales Manager

> "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102)

Gabriel K.

Senior Marketing and Communications Specialist

> "Salesforce is not intuitive, and it is not lightweight."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

VR

Verified Reviewer

Admin Consultant

> "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902)

LR

Lily R.

Director

> "Right now we cannot locate discount t details that are embedded within a task."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013)

TE

Tina E.

Membership Manager

> "We were able to track customer activity without having to check back with the legacy system."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

RT

Ruki T.

Sr. Sales Enablement Specialist

> "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757)

Brandon C.

Copywriter

> "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385)

HR

Heather R.

Records Specialist

> "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765)

Gabriel K.

Senior Marketing and Communications Specialist

> "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

PL

Phillip L.

Demand Generation Manager

> "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate leads..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486)

CC

Cody C.

CSR

> "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience from..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534)

TH

Tyler H.

Sales Manager

> "I could only think of one major issue I had with the product."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407)

XL

Xiang L.

Director

> "We use Salesforce platform to realize the large data flow and communication across different departments."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898)

AS

Alex S.

Recruitment Sourcing Specialist

> "The cons about Salesforce was how difficult it was to navigate the UI."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972)

KU

KARINA U.

SDR

> "We can easily organize tasks, set deadlines, and prioritize activities with just a few taps."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6414034)

RN

Ryan N.

Sales Executive

> "The cost of getting things set up the way you want them is large from both a time and monetary perspective"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518)

Keplet S.

Salesforce Consultant

> "Regular updates and new features demonstrate Salesforce's commitment to innovation, ensuring the platform evolves with changing needs."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034)

ET

Erin T.

Sales Enablement

> "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454)

Kenidra S.

Content Moderator

> "Using Salesforce to multitask while on a call was overall the best customer relations management app."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159)

VR

Verified Reviewer

Technical Support Engineer

> "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831)

VR

Verified Reviewer

Account Executive

> "It's also great for development as it helps me learn."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371)

HG

Henry G.

CFO

> "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506)

Brandon C.

Copywriter

> "My favorite part about SalesForce was how detailed the tracking was."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385)

EE

Ethan E.

Business Operations

> "Backend set up an sometimes be somewhat clunky to use."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

RH

Richelle H.

Proposal Project Manager

> "Salesforce makes staying on track with client follow up extremely efficient and seamless!"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407)

LF

Laura F.

Executive Director

> "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to surveil..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935)

SM

Sean M.

Marketing Manager

> "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

VR

Verified Reviewer

Business Consultant

> "I found merging contacts and tickets a bit tricky on salesforce"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591)

OF

Osman F.

Marketing Support Manager

> "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430)

CT

Chetan T.

Director, customer experience

> "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131)

SM

Sean M.

Marketing Manager

> "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

PD

Pam D.

Associate Dean

> "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878)

AM

Alan M.

Business Development Executive

> "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069)

VR

Verified Reviewer

CEO

> "It was too expensive to make automation and further development of the platform."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582)

AM

ANDREW M.

Contractor

> "From the development and continual advances to the ease of use."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7121872)

LA

Lisa A.

Company Director

> "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license that..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171)

NB

Nathan B.

Systems Admin

> "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549)

EC

Ethan C.

Senior Accountant

> "The learning curve is kind of big and it's a bit overwhelming at first."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320)

Keplet S.

Salesforce Consultant

> "Performance is generally reliable, with minimal downtime, although peak times can sometimes cause slowdowns."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034)

GS

Grace S.

L&D Specialist

> "It can become a complicated admin mess."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895)

SM

Sean M.

Marketing Manager

> "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

CM

Christian M.

Agency Producer

> "More bugs then features."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449)

AT

Adrianna T.

Operations

> "The variety and customization available for a complete CRM experience."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115)

CM

Christian M.

Agency Producer

> "I feel really bad for the developers who had to put their name on this app."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449)

LR

Lily R.

Director

> "I’m looking forward to continuing to build out more for the purposes of serving additional stakeholders."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013)

Megan B.

Client Experience Process Coordinator

> "The deployment process has been a bit difficult because of migrating files over from our previous application"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3572892)

EE

Ethan E.

Business Operations

> "How it has helped us with organising the delivery portion of the business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

VR

Verified Reviewer

Church Network Coordinator

> "There can sometimes be glitches especially with third party integration."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169)

LF

Laura F.

Executive Director

> "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935)

VR

Verified Reviewer

Technical Consultant

> "It also isn't an out-of-the-box solution and requires an investment of time and money to get built."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155)

PL

Phillip L.

Demand Generation Manager

> "It clearly services the needs of the sales team and I am able to adapt our marketing campaigns to fit into our complex system."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486)

EU

Eduardo U.

Marketing Operations Manager

> "SalesForce interface can be rather obtuse, and UI is not that friendly."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801)

MHS

Mohammed Hareez S.

Human Resource

> "And the most I like about Salesforce platformers is easy to track notes for the customers"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644)

TW

Troy W.

Software Engineer

> "The main issues are ones that you'll encounter on any Web Application, it's just the give and take of having it be a web application..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___2856014)

EE

Ethan E.

Business Operations

> "Salesforce is the best in class for the problems it solves for business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

Tiago O.

Field Engineer

> "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143)

IL

Ira L.

Account Manager

> "Web interface, ease of access, feels like from any device."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6859220)

BP

Binu P.

Financial Accountant

> "Connectivity to ERP was limited, i lost this due to contract cancellation"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3774080)

NM

Nikki M.

HR Manager

> "My experience has been using Salesforce for tracking, and it is appreciated!"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6752835)

JS

Jordan S.

Bdm

> "I don't like the set up"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848533)

CS

Courtney S.

Office Manager and Teacher

> "We will definitely continue to use the Salesforce Platform as it has enhanced our lead management and provided us with more efficient..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124457)

SG

Salvador G.

Proyect Manager Team Lead

> "Also having the classic / lightning both available is a bit annoying to troubleshoot."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3831493)

AS

Alex S.

Recruitment Sourcing Specialist

> "What I liked most about Salesforce was how easy it was to integrate with other applications that my company uses."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972)

AW

Austin W.

Account Executive

> "The tasks can get lost in the busyness of the platform."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3677458)

MC

Michelle C.

Contact Centre Agent

> "I love salesforce and the ease of info tracking and email sending."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6588427)

Ada B.

Cyber Anayst

> "You have to buy additional features and sometime the tool is slow"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384)

[View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/)

## User interface

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

4.42 (236)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

4.37 (393)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Microsoft Power Automate

Top features

23/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#features)

Salesforce Platform

15/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/268338/App-Cloud/#features)

### Recognition

No recognitions have been awarded to Microsoft Power Automate

No recognitions have been awarded to Salesforce Platform

### Deployment & support

Microsoft Power Automate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft Power Automate

-   By Microsoft
-   Located in United States
-   Founded in 1975

Salesforce Platform

-   By Salesforce
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

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4.6

4.0

Ease of Use

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (393)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

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4.0

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[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (393)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

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$25/month

Price

$30/month

4.4

Features

4.6

4.0

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/268338-10020406/App-Cloud-vs-viaSocket)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

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Price

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Features

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4.0

Ease of Use

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (393)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,048)](https://www.capterra.com/p/130182/Zapier/reviews/)

$25/month

Price

$29.99/month

4.4

Features

4.6

4.0

Ease of Use

4.3

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[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

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Features

4.5

4.0

Ease of Use

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Features

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4.0

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[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

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$15/month

Price

$10.99/month

4.4

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184581-227210/Asana-PM-vs-Microsoft-Power-Automate)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (393)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,564)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$25/month

Price

$10.99/month

4.4

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184581-268338/Asana-PM-vs-App-Cloud)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,516)](https://www.capterra.com/p/211559/Trello/reviews/)

$15/month

Price

$5/month

4.4

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/211559-227210/Trello-vs-Microsoft-Power-Automate)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (393)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,592)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$25/month

Price

$800/year

4.4

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/186749-268338/TaxDome-vs-App-Cloud)