# Compare Zoho Forms vs Microsoft Forms 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Forms and Microsoft Forms based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/227463-246649/Zoho-Forms-vs-Microsoft-Forms

---

# Zoho Forms vs Microsoft Forms Features and Cost Comparison

Last updated July 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho FormsMicrosoft Forms2/4 selected

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.5 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

[## Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.5 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [147 reviews](#user-reviews)

Positive

136

Neutral

11

Negative

0

[## Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [326 reviews](#user-reviews)

Positive

310

Neutral

15

Negative

1

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Form Builder Software

Best performer

25 / 32

Only Zoho Forms

-   Alerts/Notifications
-   API
-   Collaboration Tools

9 / 32

Only Microsoft Forms

-   Multi-Channel Distribution

User satisfaction

User satisfaction

4.5

User reviews[147](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.3

User satisfaction

4.6

User reviews[326](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Ease of use

4.7

Functionality

4.3

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$12Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for freelancers, small to large enterprises, and non-profits, the tool helps generate leads, registrations, payments, appointments, signatures, orders, and more.

Best for

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## User reviews

Pros & cons

MS

Muadzam S.

Area Manager

> "I gain outlet feedback, promo leads, and training sign-ups in one place-so I can spot weak spots in service sooner..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7057176)

Marvin D.

owner

> "can be a bit clunky - could use better customization design limits - really for a basic web contact form"

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6536974)

GS

Giacomo S.

Titolare, bartender e cameriere di sala di Incontri

> "Availability of reliable customer support services and seamless integration of the software with CRM."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7076783)

ML

Monica L.

UI UX Designer

> "Sometimes the form takes too long to load or save, which can be frustrating when I want to finish fast."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6818496)

BR

Brandon R.

Registered Behavior Technician

> "I love that Zoho Forms gives users the ability to customize forms with branding, logos, and colors without any..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6822529)

LT

Lucy T.

Owner & CEO

> "Some of our forms have e-sign fields but the current widget doesn't work well."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___5016221)

CR

Cort R.

Data Analyst

> "Zoho Forms has been a helpful and beneficial part of our data within our organization."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7117938)

VR

Verified Reviewer

Marketing Manager CRM

> "It was not always working on all devices as intended and had to be tweaked."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6347117)

Patrina S.

Sales and Marketing Assistant

> "All of our Beacon Hill website leads flow directly into our system, which keeps inquiries organized and prevents..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177)

Pedro L.

CEO

> "Sometimes it gets a little confused while using and that's totally unnecessary in some cases"

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6208737)

Patrina S.

Sales and Marketing Assistant

> "It has helped streamline our sales inquiries, resident voting, and community feedback while keeping everything..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177)

SK

Sarah K.

Owner

> "Doesn’t integrate well with Zoho products or any other."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6227624)

BG

Brock G.

Digital Marketing Manager

> "The product ensures effectiveness in form building and secure sharing of forms."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7032175)

VR

Verified Reviewer

Business Development

> "Form editing on the go wasn't always the smoothest, especially if dealing with a unique customer situation, and..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3950715)

GF

Gisele F.

Founder and Head of Brand

> "It aids much in providing survey tools online like forms and questionnaires and data analysis"

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6694581)

Dedre M.

Freelance Researcher & writer

> "Themes and templates aren't great or visually amazing compared to Typeform, for example, as it is straightforward..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___4278573)

MM

Matt M.

Tech

> "It’s easy and simple to input what items you need like customers name and address and work done and anything you..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6405199)

LG

Letlet G.

Sales and Marketing

> "One potential disadvantage is the restricted plan choices, which can make it hard to make frames that stick out."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___4611545)

AL

Alexandra L.

Customer successs manager

> "It’s very easy to set up forms and integrate it with zoho CRM, they communicate seemesly."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6861625)

KS

Karen S.

Director of Finance

> "Doesn't allow for user sorting of forms list and has separate screens for seeing forms/ reports you created and..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3043909)

Brandy K.

Owner

> "It is user-friendly, while allowing you to create and store from easily."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7002593)

JS

Jordan S.

CEO

> "Having things on a separate page can make things complicated, especially if you need to delete a form field that..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3536375)

Patrina S.

Sales and Marketing Assistant

> "I like how seamlessly Zoho Forms connects with Zoho CRM."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177)

SK

Sarah K.

Owner

> "Zero customer service."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6227624)

GS

Giacomo S.

Titolare, bartender e cameriere di sala di Incontri

> "Zoho Forms is easy to use and very customisable."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7076783)

SL

Steve L.

real estate Broker

> "The only drawback is that you can not upload an original pdf/document that can be converted to a fillable online..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2618317)

Brandy K.

Owner

> "I also like the fact that customer support was always very helpful, and each of my calls made me feel like my..."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7002593)

AV

Alitta V.

IT Professional

> "O Auth not available"

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3732087)

KS

Kayla S.

CSR

> "This is reducing time lag and errors."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6877576)

Maisarah S.

Marketing Executive

> "The software will got slower if too many field is added to the form."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2832115)

SG

Sally G.

Customer Service Auditor

> "I guess the best thing about Zoho Forms would be the integrations."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6831612)

Nasir A.

Senior Project Manager

> "Zoho Login was an issue, the two-factor authentication was not working."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2935719)

BA

Brandi A.

Owner

> "The features I like and use the most on Zoho Forms are the form automation and creation features."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___4916446)

VR

Verified Reviewer

Regional Digital Provisoning Manager

> "The first is the inability to have a color picker on the form."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2709306)

SG

Sally G.

Customer Service Auditor

> "I just love how you can connect with other apps, both inside and outside of Zoho."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6831612)

VR

Verified Reviewer

Regional Digital Provisoning Manager

> "It's not included in the standard list and you can't add it yourself."

[See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2709306)

[View Reviews](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

VR

Verified Reviewer

IT Administrator

> "The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

VK

Vatsal K.

Software Engineer

> "It has a slow and frustrating experience at a lot of times which may discourage users from filling out the forms in its entirety."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7157945)

SD

Stacie D.

Sales Coordinator

> "Microsoft forms is a software that helps us in creating clean surveys and data collection forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

AC

Alliant C.

Support Manager

> "It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up who..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6840179)

VR

Verified Reviewer

IT Administrator

> "Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

ZS

Zarin S.

student

> "Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6383049)

MO

Michael O.

Communications Manager

> "It integrates well within the Microsoft ecosystem and works great for basic surveys, quizzes, and feedback collection."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7163918)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

SD

Stacie D.

Sales Coordinator

> "As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and organized..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

SC

Sam C.

Talent Lead

> "Reporting features feel basic, lacks deeper analytics or filtering without exporting data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7043071)

JPN

Jean-Pierre N.

Instructional Design

> "I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7079782)

SC

Sean C.

Marketer

> "I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7049495)

Lauren S.

Administrative Associate

> "Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7077554)

AB

Aaron B.

CEO

> "The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if not..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6630153)

XL

Xiang L.

Director

> "Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

JC

Jen C.

HR Advisor

> "Cannot generate complex data, what if rules limited, lack of AI generated functions like other real survey programs"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6618904)

MK

Maria K.

Marketing student

> "The entire process of creating surveys for data collection is quite simple using Microsoft Forms, which with its pre-designed templates..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6581209)

IB

Ivan B.

Trainer and technical support

> "I don't like that I'm unable to fully customize the form to my preferences; instead, I'm limited by Microsoft's design constraints."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6559289)

MH

Michael H.

Tech Coordinator

> "I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions or..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6825093)

WB

Will B.

Co-Founder and Curtaor

> "Creating a survey is creative, but using Forms doesn’t feel that fun."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

LJ

Lyn J.

Senior Manager

> "What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

MH

Mahmoud H.

Field specialist

> "As with any software, if the forms are not designed well it makes some processes redundant and prone to error."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6477634)

RH

Rezaul H.

Supervisor Field Research

> "Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6834811)

SB

Stuart B.

Marketing Manager

> "It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6663664)

FT

Faith T.

CMO

> "I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

IR

Iain R.

principal engineer

> "Sometimes find the online portal for the forms can be difficult to find responses to forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6509314)

ME

Monica E.

Learning and development coordination

> "It is a versatile tool that helps to easily create a form, share it with people, collect responses and analyse them."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6654323)

Nomthandazo D.

ARTIST

> "On certain phones if you have to upload a file it wont work and you have to use a laptop."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6448638)

EO

ELVIS O.

Apprentice

> "Microsoft Forms is a user friendly tool that simplifies creating and managing online forms, surveys and quizzes."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6403763)

XL

Xiang L.

Director

> "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

MW

Meegan W.

Educator

> "It integrates seamlessly with other Microsoft 365 apps like Excel and Teams, enabling easy data analysis and sharing."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6530361)

VR

Verified Reviewer

Infrastructure Engineer

> "It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6682529)

JS

Jessica S.

Regulatory Affairs Specialist

> "I love that it also has a way to check how the form would look on both desktop and mobile platforms, as well as different layouts to try."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6531432)

JJM

Jonel John M.

Social Media Manager

> "However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft ecosystem, it..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6344296)

Nazrin V.

Events management

> "Different links for viewing, editing and collaboration which enhances security features."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6876574)

WD

Whitney D.

Ceo

> "However, the limited customization and advanced features might be a drawback for some users."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6541045)

NA

NOREDDINE A.

Senior Coordinator

> "MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6837386)

CK

Cherish K.

Sales Executive

> "It's not easy to change the look and there are not as many question types as with some other poll tools."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6572113)

HMF

Hannah May F.

User researcher

> "It's also all helpfully integrated into the Microsoft 365 platform, meaning that no extra subscription is needed (this is a big benefit..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6558930)

SE

Samuel E.

Database Administrator

> "Limited Customization: While easy to use, it lacks advanced design and customization options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548867)

WB

Will B.

Co-Founder and Curtaor

> "It can be useful for collection of opinions, preference or qualitative and quantitative data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

DS

David S.

Customer Service Representative

> "Complex form setup is hard here and features are also limited."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6687360)

LP

Le P.

Project Manager

> "It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6836308)

FT

Faith T.

CMO

> "I don't like that it is not easily customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

LJ

Lyn J.

Senior Manager

> "My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

DA

Dominique A.

Housing Specialist

> "The lack of integration with third party apps."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696)

PW

Parker W.

Teacher

> "I am also able to easily make a QR code so students can easily scan to find the form they need."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6493804)

JN

Joshua N.

Application Specialist

> "In addition, it still does not have e-signatures to this day resulting in us having to implement JotForm for specific forms that require..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6366245)

CW

Carlos W.

Associate

> "Microsoft Forms enabled me to run feedback sessions and internal polls with my team in very little hassle."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6829291)

AP

Amitabh P.

Technical Support Engineer

> "Someitmes performance and loading issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6592047)

MB

Marko B.

Assistant Director

> "MS Forms are really easy to set up, and you not only get an excel file with the individual results, but get the overview of the answers..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6564937)

YL

Yi L.

Compositor

> "Doesn't really synergize with non microsoft options"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6483946)

CM

Cheyenne M.

None

> "I loved it i am able to create polls quizes and questionnaires all in one place this every teachers must have i aint a teacher buti enjoy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6439970)

KH

Kimberley H.

Business Development Specialist

> "I don't like how the form isn't always easily moved to another platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6505213)

IM

Ilkin M.

Chief Medical Officer

> "With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6820380)

Jessie H.

Member Services Specialist

> "A couple times I've experienced issues if I edit a form after responses are already coming in, but that's pretty minimal and it's only..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6066787)

AB

Aaron B.

Manufacturing Engineer

> "Putting standard info on the survey, that then many people fill to make a better, and faster asset inventory at my location."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6835525)

JG

Jeremy G.

Game Developer

> "The pricing structure of Forms is very frustrating."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6502548)

KL

Kristan L.

Architect

> "It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6619795)

Ana Paula E.

Consultora Ambiental

> "It has some limitations such as advanced data analysis or CRM integrations and is not very customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6025730)

WB

Will B.

Co-Founder and Curtaor

> "It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to speed..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

TP

Takeisha P.

IT Specialist

> "It seems like you have to constantly log in to see the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6627047)

TZ

Tiffani Z.

Ministry Director

> "Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548848)

RS

Rabemananjara S.

Communication officer

> "Not enough creative tools to page the forms and not enough tools to make in-depth investigation"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6193017)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

VR

Verified Reviewer

Business Intelligence Analyst

> "I don't like how limited the ability to customize the look of Microsoft Forms is."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

VR

Verified Reviewer

IT Administrator

> "It is fun creating polls or surveys quick and easy."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

Dillon S.

Database Specialist

> "The more in-depth customization features offered by other programs are very lacking, especially in creating logic flows to allow for..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4576877)

AK

Andi K.

Capital Projects Technologist

> "My overall experience with Microsoft Forms has been quite positive, especially considering its role as a straightforward and accessible..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6459892)

GA

Gabriel A.

staff accountant

> "The only setback I can think of right now is the cost of accesssing the internet to conduct the survey."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6011620)

CK

Chad K.

Associate Pastor

> "I would recomment Microsoft forms to any company that is committed to the Microsoft software suite. But if you are looking to get started,..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6660714)

JMA

Jose Manuel A.

Marketing Manager

> "The forms are not attractive as the ones created with typeform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6088675)

MF

Mitch F.

HR

> "Exporting results for analysis is easy, using on different devices is easy and sharing the survey link, whether through QR or short URL is..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6513348)

KH

Kira H.

Operations Manager

> "That is the main issue."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6844633)

PF

Ping F.

Operations Analyst

> "Pretty simple and help to collect information in a convenient way."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7148629)

RM

Robert M.

Sr. Full Stack Developer

> "The interface is a little bit difficult to navigate the first time"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152)

VR

Vicky R.

Office Manager

> "It has a streamlined interface that makes it easy to create forms and share them via email, and view them online."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6460761)

PS

Peter S.

President

> "Not always easy to populate the forms or customize the data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4949195)

VR

Verified Reviewer

Software Engineer

> "Easily integrates with 365 platform, and can access results from many different communication channels."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6639934)

KS

Karina S.

Analista

> "Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations-"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4893583)

[View Reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

## User interface

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

4.53 (147)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

4.55 (326)

### Features

Zoho Forms

Top features

25/32

-   AI Copilot
-   Alerts/Notifications
-   API
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Convert to PDF
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Document Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   SSL Security
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/227463/Zoho-Forms/#features)

Microsoft Forms

9/32

-   AI Copilot
-   Alerts/Notifications
-   API
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Convert to PDF
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Document Management
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   SSL Security
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/246649/Microsoft-Forms/#features)

### Recognition

Zoho Forms is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Form BuilderSoftware (2026) 

Microsoft Forms is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Zoho Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Forms

-   By Zoho
-   Located in United States
-   Founded in 1996

Microsoft Forms

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$12/month

Price

$39/month

4.4

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-227463/JotForm-4-0-vs-Zoho-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Contact vendor for pricing

Price

$35/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$12/month

Price

$7/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227463-247901/Zoho-Forms-vs-Google-Workspace)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,479)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Contact vendor for pricing

Price

$0

4.3

Features

4.4

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (185)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

$12/month

Price

$19/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/138990-227463/Cognito-Forms-vs-Zoho-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/246649-253516/Microsoft-Forms-vs-SurveyMonkey)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

$12/month

Price

$39/month

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-227463/Typeform-vs-Zoho-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-246649/JotForm-4-0-vs-Microsoft-Forms)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$12/month

Price

$29/month

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-227463/Connecteam-vs-Zoho-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-246649/Typeform-vs-Microsoft-Forms)

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

vs

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,229)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

$12/month

Price

$19.99/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227463-251329/Zoho-Forms-vs-Adobe-Acrobat-DC)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Contact vendor for pricing

Price

$19/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-246649/SurveyLegend-vs-Microsoft-Forms)