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Member-based health and wellness organizations including YMCAs, JCCs, and community centers
Small to medium-sized associations and non-profits.
I love the ease of use with the entire system, it is very user friendly and any time i have needed help Customer Service has been top notch every single time.
Also, the Daxko Ops interface with our web site is downright awful for users trying to log in or conduct searches - although they are working on that.
Overall this software does a great job with our Operations, Billing, and Fundraising. What I really love is how it imports directly into our Daxko Accounting software.
Their contracts are very rigid for the non-profit sector and they do not integrate well with other services. We have been told their back-end API is a mess.
Love that Daxko is always willing to improve to meet our needs. The community site is very helpful.
I hate the fact that they keep moving stuff around.
Daxko Operations is very easy to use. The help feature is great when you do not know how to do things.
It took a long time to figure out where each report was hidden and still have trouble locating certain things on the web page.
It was great to have one person dedicated to our project and the transition to [SENSITIVE CONTENT] was seamless.
There are some weird glitches/way things are setup.
They provide exceptional customer service, are focused on ways to help me improve my interaction with my members, as well as improving our business.
This was not because Tradewing made it difficult, but our members are new to the digital world and needed extra efforts and confirmations.
They are genuinely interested in finding ways to improve their product that will help our company grow and expand. I highly recommend Tradewing.
Tradewing has helped us provide our member base a platform that provides a dedicated communications platform that is exclusive for our member base. No spam or unwanted ads on our platform.
On the community side, we love the simple layout and ease of use not only for our admin team but also for our members. We love that there is a gamification factor with our members earning badges.
I really can;t think of anything that we don't like.
Prioritize real-user-identified key features according to your needs to find your best fit.
Daxko Operations
Tradewing
Daxko Operations
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Tradewing
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