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Built for high growth companies with over 100 employees Zip is the perfect platform for modern commercial and enterprise growth companies.
Procurement teams wanting to simplify vendor onboarding, improve risk management, & automate data validation. Graphite offers flexible 3rd-party data/software integrations & world-class data security.
Zip has been a great tool and resource for our company. The customer support team has been very responsive and helpful every step of the way from implementation, to go-live, and sustainment.
No sharable reports make it a pain for each user to create the same filtered view.
The easy deployment of the tool is of great importance. Not having to use a 3rd party implementation team is a huge cost-saving component of why Zip won our business.
Sometimes it makes mistakes while making categories and catalogues.
It is a very good application for beginners, I would surely recommend it to someone who is interested, due to the many tools it offers and how easy it is to use.
There aren't many things to mention here as far as dislikes.
The solution was implemented and running in a month. Zip’s customer service has been outstanding, we meet consistently and they are available for collaboration anytime.
Can be difficult to navigate from one request to the next. Loading times of the software can be slowIntegration with IronClad constantly breaks.
I love graphite, we have renewed our contract with them which is the best sign of the value we see and obtain from their solution.
When a vendor is already on the Graphite network, we struggle to add a new contact to fill out our questionnaire.
Overall our experience with graphite has been good. Graphite helped us to mature quickly and has helped our Procurement team gain an positive reputation.
The limitation of having to rely solely on their predetermined question bank significantly hampers its utility.
Graphite offered the perfect solution(s) for our needs. The implementation was fairly painless and the ongoing support is one of the best I’ve experienced.
They’re fairly new on the block, so it was a risk we were willing to take by going with them.
Graphite is definitely a good collaboration tool: both internal and external stakeholders can have a single source of truth when it comes to vendor management and it's great.
Moreover, the reporting functionality is practically non-existent unless you're content with data dumps, making maintenance a daunting task.
Zip
Top FeaturesGraphite Connect
Graphite Connect
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