# Compare DoorDash for Merchants vs Owner.com 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Owner.com and DoorDash for Merchants based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/229272-10002488/DoorDash-vs-Owner --- # Owner.com vs DoorDash for Merchants Features and Cost Comparison Last updated June 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Owner.comDoorDash for Merchants2/4 selected [Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.6 (104)](https://www.capterra.com/p/10002488/Owner/reviews/) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) [## Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.6 (104)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting Price $499.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [104 reviews](#user-reviews) Positive 93 Neutral 2 Negative 9 [## DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.2 Ease of Use 4.3 Customer Service 3.7 Reviews Sentiment Based on [188 reviews](#user-reviews) Positive 152 Neutral 10 Negative 26 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,680 reviews from food delivery software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Missing features Feature ratings Online Ordering 4.8 Order Management 4.9 Mobile Access 4.8 Food Delivery Dispatching 4.5 Delivery Tracking NA 84%Fit Feature ratings Online Ordering 4.3 Order Management 4.1 Mobile Access 4.4 Food Delivery Dispatching 4.1 Delivery Tracking 4.0 User satisfaction User satisfaction 4.6 User reviews[104](https://www.capterra.com/p/10002488/Owner/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.4 Customer support 4.6 User satisfaction 4.1 User reviews[188](https://www.capterra.com/p/229272/DoorDash/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 3.8 Customer support 3.7 Price starts from Price starts from $499Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for The platform is for restaurant owners looking to increase their direct online sales, without paying crazy fees. Best for United States ## User reviews Pros & cons DG David G. President > "Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7164105) SP Suraj P. Owner > "This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447) OD Omar D. owner > "It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071191) SP Suraj P. Owner > "My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447) Jeff C. Founder > "The platform itself is strong, and when we did run into post-launch issues, their tech support team was responsive and resolved things..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155) Cindy F. Founder > "As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874) Conor D. MANAGING PARTNER > "I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on the..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7080469) Cindy F. Founder > "On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast)." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874) SH Scott H. Director of Operation > "Overall, Owner.com is a powerful tool that levels the playing field for independent restaurants, giving us the technology and..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015111) SP Suraj P. Owner > "I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447) RS Radha S. Legal Assistant > "That said, Owner.com delivers exactly what it promises—an intuitive, purpose‑built solution that supports growth, profitability, and..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7139289) LM Leonard M. Manager > "I am only able to send out 2 text messages a month, which is extremely low." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7084105) Jeff C. Founder > "The onboarding and sales process were well handled, and while we experienced a few challenges immediately after launch, the support..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155) PS Paul S. Area Manager > "We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7051114) LD Les D. Partner > "The integration of our menu and items with our website has had been a positive change for us and inceased our visibility on seach..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7014270) TG Tyrone G. Owner > "Both of these yoy can fix yourself for free and get no results." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032) SH Sami H. Chief Strategy and Operations Officer > "As alluded to in a prior response, the biggest value add of owner.com is our ability to reclaim lost revenue opportunity by way of..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6812279) TG Tyrone G. Owner > "SEO does nothing, improving google listing does nothing." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032) RK Rich K. Owner > "They incentivize you to get them what they need to build out your website, apps and SEOs and the turnaround time is incredible. " [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7055674) TG Tyrone G. Owner > "Had a bump in sales for 3 months then it tanked." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032) MT Mike T. CTO > "We started using Owner.com to take back control of our online ordering, and it honestly changed the game for us." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7040819) SM Shai M. Owner Operator > "After 2 weeks of launching, I am still waiting for corrections to be made." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7165568) Cindy F. Founder > "We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874) Cindy F. Founder > "First, communication has been extremely disorganized." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874) SH Scott H. Director of Operation > "Owner.com offers a comprehensive solution that enables small businesses like ours to thrive in the digital landscape." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015111) SH Saz H. Manager > "Any problem you have they will open the ticket then say that they will get back within 24 hours and their 24 hours will never come." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6686117) JS Jimmy S. General Manager > "They help you from the start of setting up the program to building it, all the way through it, till it is set perfect for your..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7061543) AG Andrea G. Owner > "Poor quality service provide printed publicity material out of focus really bad customer service" [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6683318) RS Renu S. Manager > "the intail setup was quick and we were up and running in a week from the time we signed up .thankyou to \[sensitive content hidden\] who..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071234) TG Tyrone G. Owner > "It was zero growth." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032) LD Les D. Partner > "We have seen an increase in sales from the first day and they responsive in helping us improve the website to increase search results." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7014270) MO Maher O. General Manager > "The least thing I like about Owner.com is the fact they still don't have a page that gives the ability to add a "Frequently Asked..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6234077) Demetrios V. Owner > "The amount of time I spent with our onboarding agent tweaking our site and app was amazing." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7117403) FH Felicia H. Owner > "I've not gotten support when I've asked for it. And they don't give you enough time for training" [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6697248) SS Stephanie S. Owner-Manager > "Our initial setup and conversations were very thorough. And after we went live, the chat/customer service was super helpful" [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071670) ML Mark L. CEO FOUNDER > "Honestly, there wasn’t much of a challenge at all." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7062916) SA Santiago A. owner > "the web page is very user friendly and allows you to make changes easily." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7079708) JB Jim B. Owner manager > "Zero communication." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6838313) AM Andy M. Senior Account Executive > "Owner.com is very helpful for online orders and marketing, but a few features still need improvement." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6851489) BH Brian H. General Manager > "So if you had customers sign up with just an email, you can not reach them until they order again. Unless, of course, you continue to..." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6129183) Jeff C. Founder > "We view it as a solid platform with continued long-term potential." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155) AS Asia S. Operator > "Currently owner.com can send information but isn't receiving information from our POS in terms of menus." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6239649) AS Andy S. owner > "It’s helped us streamline online orders, stay connected with our customers, and maintain more control over our brand." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6813942) TN Thiago N. Owner > "I don't recommend anybody to use them, cause the experience overall isn't good." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015301) RS Radha S. Legal Assistant > "What I liked most about Owner.com was how focused and user‑friendly it is for restaurant owners." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7139289) MT Moulino T. Operational Manager > "Secondly, I dislike the fact that we’re not able to integrate our Blogic Pos system with owners." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___5058507) Jeff C. Founder > "What stood out most was the onboarding and sales experience — both were smooth, clear, and set expectations well." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155) AG Andrea G. Owner > "Horrible experience awful customer service after receive the payment lack of communication!" [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6683318) SM Shai M. Owner Operator > "The integration was seamless which was easy and did not disrupt any business operations." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7165568) Christina C. Owner > "I did experience some VERY challenging issues with my menu integration; so much so that at one point, I was ready to cancel. " [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___5035740) JB Jim B. Owner manager > "Compared to the 30% whack you take from Uber or Doordash, the monthly fee ends up being a better deal." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6838313) CH Chad H. Owner > "Not at all worth the spend." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6823021) SS Stephanie S. Owner-Manager > "The initial setup was super easy and we have hope to grow our busy business successfully with them." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071670) JP Jay P. Managing Partner > "Some features are lacking.. " [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6224087) RK Rajesh K. Owner > "Must use software, offers smooth pick up and delivery functions and hands on automated marketing." [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6810199) PR Paul R. Owner > "See above, this question is redundant:" [See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6215888) [View Reviews](https://www.capterra.com/p/10002488/Owner/reviews/) Frankie S. Consultant > "I've used it across different states and in different cities, it has given me access to different..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6886249) SC Shirita C. Therapist > "Having to pay an extra fee to have my food delivered directly to me as opposed to them merging my order with..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6690410) Jerad C. Freelance Photographer > "What I like about door dash, as a customer, is being able to have food delivered to me for a reasonable..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6505123) CF Chelsey F. Customer > "Supposed to deliver 2 hrs before and never came and then tried to go to a store after they closed to pick up..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___7003643) JW Jamie W. Owner > "It helps us get our food and beverage items delivered to our customers as we are not able to hire a delivery..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5004852) JW Jamie W. Occupational Therapist > "Customer service or “help” is often not the best. When orders arrived spilled in the bag or smelling of..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) AA Afsheen A. Owner > "Overall it's nice once we need food item urgently, we were new in Canada, we don't have car yet and they..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6621948) SF Sarah F. Owner > "My least favorite thing about door dash is the customer service, they act like they just don't care and are..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6840622) JR Jessica R. Owner > "It brought in new customers that otherwise wouldn't have tried us as well. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) DR Donald R. Country manager > "No customer interaction if an order is unavailable or changes." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6824333) KC Keleigh C. Esthetician > "I like the amount of options with different pricing, also DashPass is nice." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6827090) SR Shashi R. School > "They canceled my order and took my food - it was picked up but never delivered ." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6500879) JR Jessica R. Owner > "It integrated well on our website and was easy to set up." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) DM Denise M. Other > "After a full hour of waiting, they sent a notification saying it was cancelled." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6717650) CT Chelsey T. Entrepreneur > "The convenience of having most restaurants delivered to my house." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6513011) BD Blake D. Director > "They have so much extra fees that make you want to just drive and get it" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6830751) DJ Douarou J. Artist producer > "I like use doordash to oder food in the app is the best" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6539382) LC Linda C. Asst. Mgr > "The address thwy delivered to was missing a number." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6501867) JS Jacqueline S. Self > "Easy to use and schedule driving blocks that are available." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6802859) NO Nicky O. Independent Stylist > "I think it is unfair that DoorDash tells you when your food will deliver and still haven’t assigned a driver..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6241200) JR Jessica R. Owner > "Doordash is easy to use for both the consumer and the business. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) PS Pebbles S. Insurance Agent > "Due to many circumstance your order can be delayed." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6629931) JW Jamie W. Occupational Therapist > "It’s easy and only takes a few pushes of a button to order." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) KV King V. Owner > "They should ask to substitute the product or cancel my order." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6654762) TS Toylin S. Seasoning Blends > "Door Dash is a fantastic ordering/delivery service." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6397307) LC Linda C. Asst. Mgr > "It cost me over 45 00 and they DID NOT refund my money." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6501867) VR Verified Reviewer Co-Owner > "DoorDash really helped us get our food business going!" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6470309) DL Darcy L. Finance > "There is a major issue with Door Dash." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) LS Leila S. Research Scientist > "I like the fact that we can order from different restaurant at once and get them delivered at the same time." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6054892) TF Tommy F. Owner > "The price they charge is outrageous they take advantage of the driver delivery workers they get nothibg for..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6048026) AI Alexander I. Managing Attorney > "DoorDash is a convenient and relatively affordable option to get restaurant food and groceries delivered to..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6157875) VR Verified Reviewer Head of Digital Marketing > "accountAdded a $50 gift card and two credit cards and they've taken my $50 voucher so I can't use it." [See full review](https://www.capterra.com/p/229272/DoorDash/#GetApp___6091800) HL Heather L. Office Manager > "We like to be able to utilize DoorDash when we cannot break away from the office to go get lunch." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5068226) DN Dawn N. None > "The pizza had not been made, but they still refused to refund me." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6346053) KC Kimberly C. Regional Sales Manager West > "I travel for work and DoorDash is my go to for food delivery." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6052068) MK Malika K. Owner > "Onetime my order was left at the wrong place, the picture sent had wrong address but order itself had right..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6105073) JW Jamie W. Occupational Therapist > "Easy, convenient, communication options with driver" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) DL Darcy L. Finance > "Another food order from Cub - they went to a completely wrong address. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) TS Toylin S. Seasoning Blends > "Great customer service." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6397307) DL Darcy L. Finance > "Their GPS program is messed up. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) NO Nicky O. Independent Stylist > "I like that I can choose from different stores for delivery." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6241200) JW Janine W. Manager > "They stole food refused a refund." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6504832) AZ Alexis Z. Teacher > "There are also promotions that can be used, which makes the experience better." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6073454) GS Gyanpreet S. Na > "They don’t take action on the mistakes done by the dasher." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6761795) LS Leila S. Research Scientist > "Overall, I like doordash because of the several options that I have to order from." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6054892) TA Tayeb A. CEO > "Sometimes you might get a wrong item if the store made a mistake, I received the wrong drink a few times..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6218095) KD Kathleen D. Owner > "Minus some small issues overall it’s still useable for all end users. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6005349) DL Darcy L. Finance > "They wouldn’t return it to the store either. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) KC Kimberly C. Regional Sales Manager West > "DoorDash is very easy to use and their customer service is always helpful if there is a problem." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6052068) DL Darcy L. Finance > "I will never purposely order thru Door Dash. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) ST Shashank T. Sr BA > "I have used its competitor services in multiple areas, but they are all so far behind Doordash. When..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___3829057) CS Candace S. Assistant > "I dont reccomend getting anything frozen like ice cream or ice cause when you get it its melted and door..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6308992) FR Felicia R. BOM > "Love how easy it is to order food and have delivered, especially when I get busy at work." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6041437) CF Chelsey F. Customer > "Customer service is horrible." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___7003643) KD Katarzyna D. Restaurant Associate > "Many problems as lack of time for eat in, delivery is one of the most convenient option during my working..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4187389) KN Keith N. Assistant Project Manager > "The second call I asked to first not get hung up on, then re-explained everything yet another time and had..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) AH Ali H. Shift Lead > "DoorDash makes anything easy to order and process payments." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5082797) MK Malika K. Owner > "The other time they refused to help after my order was cancelled after the restuarant accepted it and we..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6105073) MJ Mike J. Editor / Producer > "I use it especially when I want to order from a specific restaurant or they have a good promo to use." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4754785) KN Keith N. Assistant Project Manager > "I never got an email all weekend, so I called again on Monday, having to re-explain everything again, which..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) SM Stacey M. Grant Coordinator > "Being able to keep my work momentum going and not having to worry about eating well and having access to..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4323737) DL Darcy L. Finance > "They tried to deliver a wrong order. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) JB Julie B. Asset Manager > "Fast service and great restaurant selections." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6020878) RC Rohan C. Reviewer > "I don't like that most of the places are very expensive as I have to pay so much for chicken sandwiches but..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6191993) RR Rudy R. Managing Director > "It helps order from little known restaurants." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4741308) MP Michael P. Tech analyst > "I tried and got a message saying compensation could not be given i called them back and was told the same..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4803467) SO Stephanie O. Restaurant worker > "I like how easy it is for you to make orders online plus when I was a new user I was given some money off my..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4356933) GS Gyanpreet S. Na > "Irresponsible and unprofessional." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6761795) AZ Alexis Z. Teacher > "It is easy to communicate with the driver." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6073454) Jerad C. Freelance Photographer > "There isn't really anything that I don't like about door dash." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6505123) MC Matt C. Owner > "The software works great and is convenient for ordering food online." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4522534) SR Shashi R. School > "Horrible service and did not even apologize." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6500879) LB Leila B. Program Manager > "It is intuitive to use the website or app as both a customer/user and as a Dasher/delivery person." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4628399) DM Denise M. Other > "Horrible." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6717650) AA Amihan A. program specialist > "Easy to use, love having pictures on the menu as i like to see the food and liked the tracking mechanism." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4298724) JW Janine W. Manager > "Awful." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6504832) ST Shashank T. Sr BA > "Doordash almost never goes wrong with their deliveries, which are accurate and on-time." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___3829057) VR Verified Reviewer Head of Digital Marketing > "Support do not follow up as promised and they seem to be reading off scripts or don't care about service..." [See full review](https://www.capterra.com/p/229272/DoorDash/#GetApp___6091800) FC Frankie C. Claims Specialist > "Overall, it saves time and provides enough options for users to choose from." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4203127) KN Keith N. Assistant Project Manager > "I will no longer be using Doordash after the nonsense I've had to deal with getting charged for food I never..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) [View Reviews](https://www.capterra.com/p/229272/DoorDash/reviews/) ## User interface 4.61 (104) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) 4.10 (188) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Owner.com Top features 15/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Reports - Customizable Templates - Delivery Tracking - Discount Management - Dispatch Management - Electronic Payments - Employee Management - Food Delivery Dispatching - For Restaurants - Generative AI - Geographic Maps - Geolocation - Gift Card Management - Inventory Management - Inventory Tracking - Kitchen/Menu Management - Live Tracking - Location Tracking - Loyalty Program - Mobile Access - Mobile Alerts - Multi-Location - Online Ordering - Order Entry - Order Management - Order Processing - Order Tracking - Point of Sale (POS) - Promotions Management - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Route Management - Route Optimization - Routing - SMS Messaging [See all features](https://www.capterra.com/p/10002488/Owner/#features) DoorDash for Merchants 14/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Reports - Customizable Templates - Delivery Tracking - Discount Management - Dispatch Management - Electronic Payments - Employee Management - Food Delivery Dispatching - For Restaurants - Generative AI - Geographic Maps - Geolocation - Gift Card Management - Inventory Management - Inventory Tracking - Kitchen/Menu Management - Live Tracking - Location Tracking - Loyalty Program - Mobile Access - Mobile Alerts - Multi-Location - Online Ordering - Order Entry - Order Management - Order Processing - Order Tracking - Point of Sale (POS) - Promotions Management - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Route Management - Route Optimization - Routing - SMS Messaging [See all features](https://www.capterra.com/p/229272/DoorDash/#features) ### Recognition Owner.com is recognized as a top-rated tool in 1 Capterra Shortlist reports DoorDash for Merchants is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Owner.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DoorDash for Merchants Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Owner.com - By Owner - Located in United States - Founded in DoorDash for Merchants - By DoorDash - Located in United States - Founded in ## Popular Comparisons [Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.61 (104)](https://www.capterra.com/p/10002488/Owner/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (614)](https://www.capterra.com/p/142877/Restroworks/reviews/) $499/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142877-10002488/Restroworks-vs-Owner) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Restroworks Cloud Kitchen Management Software](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/)[4.93 (89)](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/229272-10012195/DoorDash-vs-Restroworks-Cloud-Kitchen-Management-Software) [Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.61 (104)](https://www.capterra.com/p/10002488/Owner/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,031)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $499/month Price $0/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/275802-10002488/Square-Point-of-Sale-vs-Owner) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.32 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/210141-229272/GrubHub-vs-DoorDash) [Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.61 (104)](https://www.capterra.com/p/10002488/Owner/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (552)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $499/month Price $69/month 4.5 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-10002488/Toast-POS-vs-Owner) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)[4.91 (108)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/) Contact vendor for pricing Price £0one time 4.2 Features 4.6 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/203009-229272/SK-Takeaway-vs-DoorDash) [Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.61 (104)](https://www.capterra.com/p/10002488/Owner/reviews/) vs [StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)[4.91 (108)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/) $499/month Price £0one time 4.5 Features 4.6 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/203009-10002488/SK-Takeaway-vs-Owner) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Instacart](https://www.capterra.com/p/229777/Instacart/)[3.98 (48)](https://www.capterra.com/p/229777/Instacart/reviews/) Contact vendor for pricing Price $3.99 4.2 Features 3.9 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/229272-229777/DoorDash-vs-Instacart) [Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.61 (104)](https://www.capterra.com/p/10002488/Owner/reviews/) vs [Genius](https://www.capterra.com/p/195074/Genius/)[4.49 (190)](https://www.capterra.com/p/195074/Genius/reviews/) $499/month Price $89/month 4.5 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/195074-10002488/Genius-vs-Owner) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Contact vendor for pricing Price $149/month 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/17313-229272/OpenTable-for-Restaurants-vs-DoorDash) [Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.61 (104)](https://www.capterra.com/p/10002488/Owner/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $499/month Price $99/month 4.5 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/197473-10002488/SpotOn-Restaurant-vs-Owner) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (552)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Contact vendor for pricing Price $69/month 4.2 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-229272/Toast-POS-vs-DoorDash)