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Architects, Engineers and Construction Designers, including Interior Designers, Landscape Designers/Architects, Surveyors, Planners, Environmental Consultants, and more.
Built for companies with 100+ employees, Certinia PS Cloud is elegant enough for the smallest company and robust enough to serve the most complex multinational organization.
What I like best about it is how seamlessly it integrates project planning, resource management, and financial tracking into one platform.
At times it can very frustrating to use, if for example the functionality or customization is lacking. That said synergy has changed and developed with our business over that time.
My experience has been really positive and I have been very impressed with how well it has suited my needs.
Some features are missing, but thats understandable as its fairly new still.
Its ability to handle complex billing structures, track time and costs accurately, and provide clear reporting is crucial for staying on top of both project progress and profitability.
This remains a pain point for us. Bills have to be entered twice, and that's time we can't use for something better.
Customer service members provide great support and resolutions to issues and questions. Project Mnagers are able to see project performance with clarity and ease.
Great future vision product, it has more than I need to manage my team, recruit and track people, leave, benefits, compensation, performance and more. Even better I LOVE the Social Collaboration tool.
There are multiple ways to do multiple different things, and some ways can cause errors. The only way to know this is to test out different methods and seeing for yourself that the error arose.
I love that the UI is so intuitive and easy to navigate. Their support team is the best and I love the reports that this software is able to produce.
The system consistently slows down after a few days/weeks/months. Sometimes this is due to a FinancialForce upgrade, and sometimes it has been due to bad code written for us by our FF consultant.
Great user interface, great support, great at doing finance and accounting reports that tell the story of your company financial health.
Subject to user error, so train employees diligently.
The SCM Module of FinancialForce is fantastic for organizations looking for a plug in to Salesforce that can be customized but also has a lot of fantastic out of the box features.
This isn't the case sometimes. You can delete the lines off the invoice, but then it becomes hard to see which lines have been invoiced and which haven't.
Synergy
Top FeaturesProfessional Services Cloud
Synergy
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Professional Services Cloud
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