# Compare PestPac vs FieldRoutes 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FieldRoutes and PestPac based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/23130-146076/PestPac-vs-FieldRoutes

---

# FieldRoutes vs PestPac Features and Cost Comparison

Last updated May 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FieldRoutesPestPac2/4 selected

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.3 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

[PestPac](https://www.capterra.com/p/23130/PestPac/)[3.9 (255)](https://www.capterra.com/p/23130/PestPac/reviews/)

[## FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.3 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Starting Price

$350.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

KH

EM

LS

Based on [402 reviews](#user-reviews)

Positive

338

Neutral

36

Negative

28

[## PestPac](https://www.capterra.com/p/23130/PestPac/)[3.9 (255)](https://www.capterra.com/p/23130/PestPac/reviews/)

Starting Price

$1.00

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.6

Customer Service

3.9

Reviews Sentiment

Based on [255 reviews](#user-reviews)

Positive

186

Neutral

24

Negative

45

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## Summary

* * *

Key features rated by users

Features selected based on 1,024 reviews from pest control software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Job Scheduling

4.3

Customer Database

4.3

Mobile Access

4.0

Billing & Invoicing

4.2

Scheduling

4.2

61%Fit

Missing features

Not enough reviews

Feature ratings

Job Scheduling

1.0

Customer Database

NA

Mobile Access

3.9

Billing & Invoicing

4.0

Scheduling

3.7

User satisfaction

User satisfaction

4.3

User reviews[402](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.1

Customer support

4.2

User satisfaction

3.9

User reviews[255](https://www.capterra.com/p/23130/PestPac/reviews/)

Ease of use

3.6

Functionality

3.9

Value for money

3.7

Customer support

3.9

Price starts from

Price starts from

$350Other, Per Month

-   Free version
-   Free trial

Price starts from

$1Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers.

Best for

Residential and commercial small to enterprise-level pest control companies.

## User reviews

Pros & cons

KH

Kurt H.

Customer service rep

> "Between scheduling, routing, customer communication, invoicing, and reporting tools, it has become an important part of keeping our business..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

DR

David R.

Owner

> "I am able to set up customer payments the way the customer, and company, want and the system take care of the rest. Because this isn't the first..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151064)

EM

Engel M.

sales agent

> "I liked being able to easily review customer accounts, service history, scheduling, technician notes, recurring services, invoicing, and asset..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700)

SR

Shannon R.

Administrative Assistant

> "Every time you link or unlink an account, you have to move an invoice & then get 3 invoice numbers instead of one & it can be extremely..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330)

LS

Luis S.

Training and Quality

> "It helps streamline scheduling, routing, billing, and customer management, making daily operations more organized and efficient."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150617)

LC

Landon C.

Operations Coordinator

> "Switching between groups on the left side of the routes screen is always laggy, visual grouping often doesn't load without refreshing the page..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150435)

LS

Luis S.

Training and Quality

> "The mobile app and automation features are especially useful for technicians and office staff. While there can occasionally be minor system..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150617)

AH

Angela H.

Dispatch Lead

> "However, these limitations are creating extra administrative work, slowing down reporting, and making it harder to make fast operational..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150679)

KH

Kurt H.

Customer service rep

> "It has helped improve scheduling, routing, invoicing, and customer management while keeping our operations organized and efficient."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

LW

Lucinda W.

Office

> "It is kind of slow - when your calls are "timed" its frustrating; seems to have glitches that effect customer payments/ invoicing when applying..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7177621)

KH

Kurt H.

Customer service rep

> "Overall, FieldRoutes is a solid investment for service companies looking for a dependable, feature-rich system that improves workflow, customer..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

TB

Tim B.

Owner

> "The cost of Field routes is the biggest con. Although it does everything we need it to do, we continue to have conversations about the future..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150309)

SG

Sylvia G.

Office Assistant

> "I appreciated how much time the automation features saved and how accessible important information was for both office staff and technicians...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

SD

Sarah D.

Customer Contact Represenative

> "sometimes there are glitches in the system which makes it complicated when scheduling customers and appointments"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151407)

KH

Kurt H.

Customer service rep

> "The routing and scheduling tools help keep everything organized and efficient, which saves time and improves customer service."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

EN

Ethan N.

Owner

> "The software is not the most intuitive software, and it can be difficult at times to track down issues that arise in the system."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150501)

JE

Jennifer E.

Office Manager

> "Customer communication – Automatic appointment reminders, invoices, and service notifications save a lot of office time."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150406)

HE

Howard E.

Owner

> "Expensive, and it cost me money when a customer uses the system to send emails, texts, or calls to me... "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150519)

RT

Ryan T.

Director of Operations

> "Tracking products used, scheduling, invoicing, and features are all a breeze once you learn the system."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150482)

JH

Jenny H.

Customer Service Representative

> "It was way too condensed, way too surface level & in my opinion should be taught by people who actively use the program not the folks that..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151487)

IL

Isaac L.

Co-Owner

> "Home service is great for subscription models & this is what it provides for us well, so it fits our business and our needs to execute."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150455)

EM

Engel M.

sales agent

> "Some features also take multiple steps to complete, which can make certain tasks less efficient than they could be."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700)

CC

Chris C.

Owner

> "The extra features, the stat tracking, the competitions, the support, the simplicity and just all of it."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150867)

SG

Sylvia G.

Office Assistant

> "I also noticed that occasional updates or changes in the layout could make certain features harder to find at first."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

JL

Jonah L.

Admin

> "It makes it very easy to keep track of customers and leads, asset management has improved because of that, and the UI is overall user-friendly."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566)

EN

Ethan N.

Owner

> "There were things promised to me during the onboarding process that never got delivered on, or were not what was explained to me when I was..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150501)

DM

Dennis M.

President

> "If I could combine what I love about my old CRM into field routes and make it way more user-friendly, I would. And make a mint as well."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150367)

CC

Chris C.

Owner

> "Quite expensive for small companies, I've been a small company, under 500 customers for a fee years now, and it's costing me about $364/mo."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150867)

JL

Jonah L.

Admin

> "Their API and Triggers in particular make it easy to pull custom reports or to integrate our other software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566)

JC

Jose C.

owner

> "Makes it hard for custom, one-off jobs."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150825)

KH

Kurt H.

Customer service rep

> "The platform makes it easy to manage technicians, appointments, and customer information all in one place."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

LC

Laura C.

Dispatch Specialist

> "The lagging when moving appointments has been problematic."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673)

LM

Laura M.

Operations Manager

> "I love being able to customize employees' dashboards to fit their role in the company."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150434)

MT

Mathewe T.

Owner

> "The learning curve for using all of the Fieldroutes can seem daunting."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150498)

SG

Sylvia G.

Office Assistant

> "The automation features made it easier to stay on top of appointments and follow ups without missing important details."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

LM

Laura M.

Operations Manager

> "There's a lot that the reporting can do, but there's a lot it's missing as well."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150434)

HK

Halene K.

OFFICE MANAGER

> "This program has simplified my day-to-day operations with my pest control company."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150521)

CL

Chloe L.

Customer Service Representative

> "I have worked with many scheduling platforms, similar to this, and they have always lacked proficiency."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150419)

RF

Renee F.

pest representive

> "Its easy to schedule appointments and add information to the appointment so tech can see what needs to be completed"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150464)

IL

Isaac L.

Co-Owner

> "Customer support/service lacks at times."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150455)

LC

Landon C.

Operations Coordinator

> "It really helps us visualize our technicians' routes in a simple, intuitive way."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150435)

JR

Jace R.

Dispatcher

> "Auto optimizing is sometimes the worst."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150319)

DM

Donald M.

Sales Consultant

> "Overall, it is a very useful database that helps locate and find information on all of my customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150339)

BB

Brandi B.

Collections

> "Just learning a new program can sometimes be a little challenging."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151039)

QH

Quincey H.

owner operator pest control

> "very user friendly for me and the customers, it takes all the guess work out of it for me, it saves me money on a secretary right now until i..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150602)

PW

Philip W.

Office

> "the fact you prompted this review over the alert and task bar option so i had to complete it to do my job. If you want people to review you dont..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5096175)

SS

Staci S.

Office Manager

> "We have only been using Field Routes since October 2025 and it has helped us Decrease the Office Staff."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150436)

SR

Shannon R.

Administrative Assistant

> "It was never really explained in any training forum."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330)

LC

Laura C.

Dispatch Specialist

> "I wish there was intro to using the software classes so that new users can learn and train and use it to its full ability."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673)

KR

Ken R.

owner

> "just the lack of support when its needed not two to three days later if they ever call back at all no one ever answers the phone"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6592664)

DB

Daniel B.

Owner

> "Overall it's been great, decently fast response time when I've had issues, great for intended purpose for our residential services"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150502)

GS

Gabriel S.

Partner

> "The product looks good and it has all the features you could want. But not having the proper training for them makes it all useless."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

CL

Chloe L.

Customer Service Representative

> "With its quick response time, simple yet effective layout, and efficient organization it is the ideal platform."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150419)

FC

Fabricio C.

Owner

> "Also customer info is terrible if something goes wrong outside "how I do this or that" Lastly, if you want out, they they weeks to give you your..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

DB

Daniel B.

Owner

> "I've been on FieldRoutes for 10+ years and I've liked how seamless the sales process is for adding customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150502)

FC

Fabricio C.

Owner

> "They said they did but when I updated my email in the software, their accounting department didn't get updated Meanwhile, I lost customers due..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

LC

Laura C.

Dispatch Specialist

> "I like the rescheduling aspect of it, it makes relocating jobs a lot easier."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673)

JW

Jared W.

Owner

> "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

JK

Jason K.

Service Manager

> "FieldRoutes is user friendly, intuitive and multi-featured. Both the desktop and mobile app work smoothly"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150382)

FC

Fabricio C.

Owner

> "On top of it all, they duplicate info AND FIELD ROUTES IS KNOWN FOR MAKING DIFFICULT TO TRANSFER TO A NEW SOFTWARE...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

SR

Shannon R.

Administrative Assistant

> "I love the map features so we know we are not going out of the way & keeping all the routes right in line."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330)

GS

Gabriel S.

Partner

> "We were given no training WDO reports."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

JC

Jay C.

Service Manager

> "Scheduling and features make my job easier to manage my Teams."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151101)

LH

Lexi H.

Office manager

> "The app isn't as functional when trying to view or edit or search for customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

KJ

Kendall J.

Director of Operations

> "The layout I see on the computer, I want my smart phone to match."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150348)

HP

Hannah P.

Owner/manager

> "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was replied..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357)

EM

Engel M.

sales agent

> "It improved efficiency throughout the day and simplified follow-ups and account management."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700)

JM

Justin M.

Technician

> "Their payment set up is very odd."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6743056)

SG

Sylvia G.

Office Assistant

> "My overall experience with FieldRoutes has been positive because it helped make daily operations more organized and efficient."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

YB

Yudy B.

V.P

> "Credit card fees/Went down for 2 days/glitches sometimes."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6281096)

SG

Sylvia G.

Office Assistant

> "The system improved workflow and helped keep the business running more smoothly overall."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420)

FC

Fabricio C.

Owner

> "They sent an email, now is functional but by then my access is locked out again9)"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

OG

Ovidio G.

Dispatch manager

> "the convenience it offers for handling operations in general, shceduling works easy and very smoothly"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152717)

JW

Jared W.

Owner

> "It's unfortunate because the software is awesome, albeit a little pricey, but customer service just ruins the experience for me."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

KH

Kurt H.

Customer service rep

> "The invoicing features are another huge benefit."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698)

BS

Brian S.

Owner

> "The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

MT

Mathewe T.

Owner

> "Since switching to Fieldroutes as our CRM, our day to day has run much smoother."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150498)

LH

Lexi H.

Office manager

> "We are a pest service industry that does not have subscriptions."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

JL

Jonah L.

Admin

> "We've never had any security issues which has been great. And the value for what we pay is a lot better than our previous software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566)

TG

Tracy G.

Office Manager

> "The online customer portal continues to have ongoing issues - customer unable to access, unable to make online payments, etc."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778502)

[View Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

SP

Steve P.

Pest control technician

> "I like the ease, And Flo of being able to just create work orders create zones in areas and update devices with..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7017998)

SP

Steve P.

Pest control technician

> "Two things closing out a work order without putting any information in and when using certain chemical products..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7017998)

CL

Chloe L.

Customer Service Representative

> "Our customers seem to love how organized it is as well; they don't have to worry about their information going..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7152621)

Steven H.

General Manager

> "Their own Transfer Request form is apparently not enough."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7145767)

Steven H.

General Manager

> "Mobile app and routing module worked."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7145767)

Steven H.

General Manager

> "They prioritize upselling of services other than client satisfaction."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7145767)

MH

Matt H.

IT Support Manager

> "Simplifies route management and scheduling, increases efficiency in the office and the field."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6679764)

RH

Ron H.

Ceo

> "They overpromised and underdelivered then insist on continuing to bill me for the entire contract when they failed..."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6849056)

CA

Cyrus A.

Senior Client Manager CPA

> "I love the accuracy of the numbers and how you can build out custom reports in report writer."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6678482)

CV

Claudia V.

Office Manager

> "We didn’t go over reporting which was my main concern."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676254)

SK

Steve K.

CSR

> "Great presenters, I like the customization options and multiple ways to do the same thing"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676296)

BR

Brennan R.

Operator

> "Most bad reviews are from ignorance. If you want idiot friendly, then we suggest you go elsewhere. "

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6808309)

JB

Jeff B.

Fleet Supervisor

> "PestPac can make running a pest control business very accurate."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6664056)

YV

Yvonne V.

Collections

> "At time audience was a little too talkative."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676276)

MH

Matt H.

IT Support Manager

> "The software is relatively easy to train users on, it is an efficient, near all in one solution for the business. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6679764)

BR

Brennan R.

Operator

> "The majority of problems we've had have honestly been our own fault for not knowing the software. "

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6808309)

OD

Olivia D.

Customer Service Assistant Manager

> "The speakers were amazing and the questions/discussions were very helpful to me as I am only 1.5 years with..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

TV

Traci V.

Office Manager

> "sensitive content hidden\] promised me, so now I am told I have to pay $1200 to get out of this contract."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6429699)

YV

Yvonne V.

Collections

> "Touch base on a little bit of the entire system. Where very patient and answered all of our questions!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676276)

MJ

Megan J.

Accounts Receivable Manager

> "Side conversation hard to hear presentation"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676256)

BH

Breanna H.

Hr manager

> "Communication center has been very helpful, looking forward to all that AI features coming from."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6677164)

SS

Salvadore S.

Owner

> "Terrible software,terrible customer service."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6493721)

EM

Emily M.

Office Manager

> "I like the varying reports, and once you figure out how to do everything it’s decently easy."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676260)

SE

Stephanie E.

Customer Service Rep

> "The billing and accounting side is not user friendly and sometimes following and identifying balances and payments..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___4343402)

AD

Ann D.

Admin process manager

> "Our delivery manager is pretty cool. And our sales executive is alright too."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676292)

JS

James S.

president

> "financial departments lack of customer service"

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6349037)

Rich A.

Director of Corporate operations

> "I was new to PestPac and learning my way around the site was seamless and easy."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6654916)

JW

James W.

Account Manager

> "This is needless, cumbersome, and ridiculously time consuming for PDF files and Jpegs. While I understand the..."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___2970489)

Rich A.

Director of Corporate operations

> "Very user friendly, dashboard is not too clunky."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6654916)

JD

John D.

PCO

> "Hard to attach documents to emails on the desk top."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3723791)

JD

Jackie D.

Manager

> "I learned a lot about company set up."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676258)

VR

Verified Reviewer

Owner

> "Functionalities didn’t work leading to loss of customers."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

OD

Olivia D.

Customer Service Assistant Manager

> "This session was very informational."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

VR

Verified Reviewer

Owner

> "Routing was so bad we had to pay a full time employee to run it."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

MJ

Megan J.

Accounts Receivable Manager

> "Very informative good information great speakers"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676256)

CC

Chris C.

Owner/operator

> "Training and technical support is beyond terrible."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___4002462)

JC

Jordan C.

Operations Manager

> "Customer service is also great!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676263)

RG

Regena G.

branch manager

> "to much information all over the place and wrong!"

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___4463865)

OD

Olivia D.

Customer Service Assistant Manager

> "This session was great!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

NV

Nathan V.

Supervisor

> "I have issues that should be simple things like putting more than 5 characters on the name field next to a phone..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

SE

Stephanie E.

Customer Service Rep

> "It's been good and is allowing our company to manage our clients and routes more efficiently"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___4343402)

VR

Verified Reviewer

Owner

> "This was a horrible, insanely expensive mistake from start to finish."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

BS

Brad S.

President

> "During that time, Pestpac has given us the tools to go paperless, collect customer reviews on an automated basis, ..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

AG

Adam G.

mgr

> "This software requires a fair amount of set-up, and some of the tables are a bit complex for a novice"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2432033)

KP

Kelly P.

Owner/Operator

> "It has been Amazing, I used this software prior at another company but never on the admin side of things so it..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2834767)

PN

Paul N.

Owner

> "Then try and bind you in long term contracts. When we have problems no one called back to let us know if it was..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

KP

Kelly P.

Owner/Operator

> "I used this when I worked at several other pest control companies, I liked how well it can be utilized and..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2834767)

BC

Bill C.

Co-owner

> "The online sales component of the sales module is outdated and needs an upgrade."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2849432)

JO

Jennifer O.

Operations Team Leader

> "it makes it so easy to create very tight and effective routes for all of our specialists."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3514137)

NV

Nathan V.

Supervisor

> "The lack of ability to use it the way we want to and the "customer support" is ridiculous. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

JD

John D.

PCO

> "Easy mobile use."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3723791)

DP

David P.

Owner

> "Difficult to answer as I did not like anything about it."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2994556)

DP

David P.

Owner

> "Use Gorilla Desk, 1/4 the cost and much better software and company."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2994556)

DC

Dale C.

Proprietor

> "What are we instructing? Why is this section not called “Tech Note Favorites” or anything else that might make..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2825906)

SP

Sabrina P.

Office Manager

> "We find offering electronic logbooks to our audited accounts sets us apart from many other pest control companies...."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2574029)

PN

Paul N.

Owner

> "This system is old, antiquated, and needs many improvements. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

BS

Brad S.

President

> "No more pre-printing tickets for the day, which saves time and money from needless trips back and forth to the..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

DC

Dale C.

Proprietor

> "There was a mistake when I signed up (your end, not mine) that cost me $100."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2825906)

Brandon H.

Termite Sales Manager

> "PestPac is so much cheaper then some of their competitors."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3453207)

SM

Sheila M.

CEO

> "It has been 3 years and still no contracts in the hand held."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

NV

Nathan V.

Supervisor

> "The basic idea is great, but am currently looking at other software that doesn't nickel and dime and that offers..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

SM

Sheila M.

CEO

> "I am paying over $22,000 per year. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

BS

Brad S.

President

> "My employees can work from home if needed because it is in the cloud. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

HP

Henry P.

Owner

> "It is needlessly complicated and frustrating."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2830710)

BC

Bill C.

Co-owner

> "Going paperless has been a game changer for us on many levels."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2849432)

SM

Sheila M.

CEO

> "Then you will be told sorry that cannot be fixed. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

NV

Nathan V.

Supervisor

> "The software itself is decent and has lots of features that are useful."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

PN

Paul N.

Owner

> "The software is definitely not user friendly. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

[View Reviews](https://www.capterra.com/p/23130/PestPac/reviews/)

## User interface

4.29 (402)

3.89 (255)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

FieldRoutes

32/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146076/FieldRoutes/#features)

PestPac

Top features

40/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/23130/PestPac/#features)

### Recognition

No recognitions have been awarded to FieldRoutes

No recognitions have been awarded to PestPac

### Deployment & support

FieldRoutes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PestPac

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FieldRoutes

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

PestPac

-   By WorkWave
-   Located in United States
-   Founded in 1984

## Popular Comparisons

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

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[PestPac](https://www.capterra.com/p/23130/PestPac/)[3.89 (255)](https://www.capterra.com/p/23130/PestPac/reviews/)

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4.2

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Contact vendor for pricing

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