# Compare PestPac vs RealGreen 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PestPac and RealGreen based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/23130-78106/PestPac-vs-Service-Assistant

---

# PestPac vs RealGreen Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PestPacRealGreen2/4 selected

[PestPac](https://www.capterra.com/p/23130/PestPac/)[3.9 (253)](https://www.capterra.com/p/23130/PestPac/reviews/)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

[## PestPac](https://www.capterra.com/p/23130/PestPac/)[3.9 (253)](https://www.capterra.com/p/23130/PestPac/reviews/)

Starting Price

$1.00

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.6

Customer Service

3.9

Reviews Sentiment

SP

Based on [253 reviews](#user-reviews)

Positive

185

Neutral

24

Negative

44

[## RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.6

Functionality

3.9

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

PM

SS

JS

Based on [146 reviews](#user-reviews)

Positive

104

Neutral

19

Negative

23

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 990 reviews from pest control software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

High performer

Feature ratings

Scheduling

3.7

Mobile Access

3.9

Billing & Invoicing

4.0

Routing

3.7

Customer History

4.1

68%Fit

Not enough reviews

Feature ratings

Scheduling

3.7

Mobile Access

3.7

Billing & Invoicing

4.0

Routing

4.3

Customer History

\--

User satisfaction

User satisfaction

3.9

User reviews[253](https://www.capterra.com/p/23130/PestPac/reviews/)

Ease of use

3.6

Functionality

3.9

Value for money

3.7

Customer support

3.9

User satisfaction

3.9

User reviews[146](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.6

Customer support

3.8

Price starts from

Price starts from

$1Not provided by vendor

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Residential and commercial small to enterprise-level pest control companies.

Best for

We partner with companies across the green industry with 10+ employees. Our customers span everyone from small businesses to nationwide, multi-branch franchisors.

## User reviews

Pros & cons

SP

Steve P.

Pest control technician

> "I like the ease, And Flo of being able to just create work orders create zones in areas and update devices with..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7017998)

SP

Steve P.

Pest control technician

> "Two things closing out a work order without putting any information in and when using certain chemical products you..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7017998)

MH

Matt H.

IT Support Manager

> "Simplifies route management and scheduling, increases efficiency in the office and the field."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6679764)

RH

Ron H.

Ceo

> "They overpromised and underdelivered then insist on continuing to bill me for the entire contract when they failed..."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6849056)

CA

Cyrus A.

Senior Client Manager CPA

> "I love the accuracy of the numbers and how you can build out custom reports in report writer."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6678482)

BR

Brennan R.

Operator

> "Most bad reviews are from ignorance. If you want idiot friendly, then we suggest you go elsewhere. "

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6808309)

SK

Steve K.

CSR

> "Great presenters, I like the customization options and multiple ways to do the same thing"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676296)

BR

Brennan R.

Operator

> "The majority of problems we've had have honestly been our own fault for not knowing the software. "

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6808309)

JB

Jeff B.

Fleet Supervisor

> "PestPac can make running a pest control business very accurate."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6664056)

CV

Claudia V.

Office Manager

> "We didn’t go over reporting which was my main concern."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676254)

MH

Matt H.

IT Support Manager

> "The software is relatively easy to train users on, it is an efficient, near all in one solution for the business. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6679764)

JS

James S.

president

> "financial departments lack of customer service"

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6349037)

OD

Olivia D.

Customer Service Assistant Manager

> "The speakers were amazing and the questions/discussions were very helpful to me as I am only 1.5 years with pestpac."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

YV

Yvonne V.

Collections

> "At time audience was a little too talkative."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676276)

YV

Yvonne V.

Collections

> "Touch base on a little bit of the entire system. Where very patient and answered all of our questions!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676276)

TV

Traci V.

Office Manager

> "sensitive content hidden\] promised me, so now I am told I have to pay $1200 to get out of this contract."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6429699)

BH

Breanna H.

Hr manager

> "Communication center has been very helpful, looking forward to all that AI features coming from."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6677164)

MJ

Megan J.

Accounts Receivable Manager

> "Side conversation hard to hear presentation"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676256)

EM

Emily M.

Office Manager

> "I like the varying reports, and once you figure out how to do everything it’s decently easy."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676260)

SS

Salvadore S.

Owner

> "Terrible software,terrible customer service."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6493721)

AD

Ann D.

Admin process manager

> "Our delivery manager is pretty cool. And our sales executive is alright too."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676292)

SE

Stephanie E.

Customer Service Rep

> "The billing and accounting side is not user friendly and sometimes following and identifying balances and payments..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___4343402)

Rich A.

Director of Corporate operations

> "I was new to PestPac and learning my way around the site was seamless and easy."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6654916)

JW

James W.

Account Manager

> "This is needless, cumbersome, and ridiculously time consuming for PDF files and Jpegs. While I understand the..."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___2970489)

Rich A.

Director of Corporate operations

> "Very user friendly, dashboard is not too clunky."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6654916)

JD

John D.

PCO

> "Hard to attach documents to emails on the desk top."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3723791)

JD

Jackie D.

Manager

> "I learned a lot about company set up."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676258)

VR

Verified Reviewer

Owner

> "Functionalities didn’t work leading to loss of customers."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

OD

Olivia D.

Customer Service Assistant Manager

> "This session was very informational."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

VR

Verified Reviewer

Owner

> "Routing was so bad we had to pay a full time employee to run it."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

MJ

Megan J.

Accounts Receivable Manager

> "Very informative good information great speakers"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676256)

PN

Paul N.

Owner

> "Then try and bind you in long term contracts. When we have problems no one called back to let us know if it was..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

JC

Jordan C.

Operations Manager

> "Customer service is also great!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676263)

BC

Bill C.

Co-owner

> "The online sales component of the sales module is outdated and needs an upgrade."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2849432)

OD

Olivia D.

Customer Service Assistant Manager

> "This session was great!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

CC

Chris C.

Owner/operator

> "Training and technical support is beyond terrible."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___4002462)

SE

Stephanie E.

Customer Service Rep

> "It's been good and is allowing our company to manage our clients and routes more efficiently"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___4343402)

RG

Regena G.

branch manager

> "to much information all over the place and wrong!"

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___4463865)

KP

Kelly P.

Owner/Operator

> "It has been Amazing, I used this software prior at another company but never on the admin side of things so it has..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2834767)

NV

Nathan V.

Supervisor

> "I have issues that should be simple things like putting more than 5 characters on the name field next to a phone..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

KP

Kelly P.

Owner/Operator

> "I used this when I worked at several other pest control companies, I liked how well it can be utilized and..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2834767)

VR

Verified Reviewer

Owner

> "This was a horrible, insanely expensive mistake from start to finish."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

JO

Jennifer O.

Operations Team Leader

> "it makes it so easy to create very tight and effective routes for all of our specialists."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3514137)

DC

Dale C.

Proprietor

> "What are we instructing? Why is this section not called “Tech Note Favorites” or anything else that might make sense?"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2825906)

Brandon H.

Termite Sales Manager

> "PestPac is so much cheaper then some of their competitors."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3453207)

PN

Paul N.

Owner

> "This system is old, antiquated, and needs many improvements. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

BS

Brad S.

President

> "During that time, Pestpac has given us the tools to go paperless, collect customer reviews on an automated basis, ..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

DC

Dale C.

Proprietor

> "There was a mistake when I signed up (your end, not mine) that cost me $100."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2825906)

JD

John D.

PCO

> "Easy mobile use."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3723791)

AG

Adam G.

mgr

> "This software requires a fair amount of set-up, and some of the tables are a bit complex for a novice"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2432033)

DP

David P.

Owner

> "Use Gorilla Desk, 1/4 the cost and much better software and company."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2994556)

HP

Henry P.

Owner

> "It is needlessly complicated and frustrating."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2830710)

SP

Sabrina P.

Office Manager

> "We find offering electronic logbooks to our audited accounts sets us apart from many other pest control companies. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2574029)

NV

Nathan V.

Supervisor

> "The lack of ability to use it the way we want to and the "customer support" is ridiculous. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

BC

Bill C.

Co-owner

> "Going paperless has been a game changer for us on many levels."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2849432)

DP

David P.

Owner

> "Difficult to answer as I did not like anything about it."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2994556)

BS

Brad S.

President

> "No more pre-printing tickets for the day, which saves time and money from needless trips back and forth to the..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

PN

Paul N.

Owner

> "The software is definitely not user friendly. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

NV

Nathan V.

Supervisor

> "The basic idea is great, but am currently looking at other software that doesn't nickel and dime and that offers..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

SM

Sheila M.

CEO

> "It has been 3 years and still no contracts in the hand held."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

BS

Brad S.

President

> "My employees can work from home if needed because it is in the cloud. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

SM

Sheila M.

CEO

> "I am paying over $22,000 per year. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

HP

Henry P.

Owner

> "The sales person was nice."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2830710)

SM

Sheila M.

CEO

> "Then you will be told sorry that cannot be fixed. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

[View Reviews](https://www.capterra.com/p/23130/PestPac/reviews/)

PM

Pranjal M.

Key Account Manager - Enterprises

> "I liked that it is an all-in-one platform which offers features like scheduling, routing and..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

MS

Missy S.

Customer service representative

> "Ie prepay letters not matching prepay amount, charging for each measuring license while also..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549)

SS

Shivam S.

IT Consultant

> "It helps run a business easily with tools for scheduling, payments, and marketing."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

JO

Jamie O.

Customer Service Director

> "What I like the least about Real Green is not being able to schedule one job over multiple days."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089852)

JS

Jaden S.

Office Manager

> "What I like most is how it has helped our business grow and to schedule, invoice, and record..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677421)

MN

Mark N.

President

> "I had been holding out moving to SA5 for a year because I heard of these issues from a friend..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___7043117)

PM

Pranjal M.

Key Account Manager - Enterprises

> "Also, offers robust CRM features, and provides detailed analytics and reporting."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

BL

Benjamin L.

Owner

> "Following this, I received a legal demand letter from the company's legal representation,..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7056600)

JA

Jordan A.

Owner

> "SA5 give me access to everything needed to keep my business organized and keep my customers..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676083)

GM

Gary M.

Office Support

> "The only con that I can think of is that when it comes to the notes for techs and customers,..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676082)

NT

Neil T.

Owner

> "I like the Routing, weather capture, and price chart features the best."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6546918)

PM

Pranjal M.

Key Account Manager - Enterprises

> "There are some sync issues occasionally and customization options are also limited as compared..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

CH

Chris H.

IT General Manager

> "It’s ability to do all kinds of things and help automate our business as much as possible"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676106)

SB

Stephanie B.

VP office admin

> "Having to add them into the service price and not being able to separate from check paying..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676172)

KB

Karli B.

Office Manager

> "Overall RealGreen has been exactly what we have needed and gave us the tools to move our..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676101)

JK

Justin K.

owner

> "Cant send an estimate - very simply put you cannot send an email or text with an estimate."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013)

SS

Shivam S.

IT Consultant

> "It makes business tasks like scheduling and payments easier."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

CC

Chris C.

Owner

> "They constantly market additional services to us when the can’t really manage the services they..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

AK

Abhishek K.

Manager

> "This application this best and smooth running tool everything in one place best customer..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6845894)

SS

Sophie S.

CSR Lawn Care

> "It makes out job difficult when experiencing outages or delays in updating."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6410062)

AR

Aniston R.

Customer Service

> "It is simple to use and I feel like many people can get the hang of it."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089854)

ES

Erin S.

Customer Service Representative

> "It seems that there is some sort of outage about once per month, often lasting just a few..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6399693)

AM

Archie M.

Senior technician

> "How good the routing system is and how it saves me time when working"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677367)

WS

WAYNE S.

President

> "The billing department will not return your calls on incorrect Bills"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6407057)

AL

Alexa L.

Office manager

> "That I can do everything almost in one platform. And if not, they partnered with some great..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100)

VF

Veronica F.

office manager

> "We have had a lot of outages/crashes this year that had caused our office a lot of catch up..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443393)

MJ

Matt J.

VP of IT

> "We’ve had some bumps in the road this last year, but are stabilizing the relationship."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957)

AS

Aubrey S.

Account Manager

> "Occasionally there are some glitches with information not saving."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6449284)

CC

Chris C.

Owner

> "Real green is good for maintaining your customer base"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

AV

April V.

Office Manager

> "Sometimes it is frustrating to not know all of the ways I can use RG...I like to thoroughly..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456062)

JB

Jeanie B.

Office manager

> "It has been great to work with this company, besides the bugs they seem to always want to help..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719413)

CK

Coree K.

Manager

> "Too many windows to open for a simple task to be completed. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431)

BP

Ben P.

Owner

> "The invoicing is nice and routing makes it easier then"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870)

GP

Gary P.

President

> "Once a check is mailed I don't see it clear for 10-16 days."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604)

ST

Scott T.

General Manager

> "It's been good, we have really experimented with it on a couple of dummy accounts and found..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6378173)

SS

Shivam S.

IT Consultant

> "Starting the system can be slow and tricky for new users."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

JM

Josh M.

Branch Manager

> "Routing is great and helps get the right guys to the right place"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569403)

EN

Earl N.

Owner

> "Then when we finally were able to test it, we were informed that even as administrators we..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___4751726)

ZA

Zach A.

Service Manager

> "I use it majority of the time on a computer, which is great."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569291)

MJ

Matt J.

VP of IT

> "Data services are expensive and slow. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957)

VB

Valerie B.

Receptionist

> "The gentlemen was professional and fixed the problem with my email swiftly."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189)

RM

Reina M.

Marketing Manager

> "Sometimes tech support can be difficult to reach."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677499)

MB

Matt B.

Division Director

> "Only using RealGreen for about a year and a half, I find the platform easy to use and customer..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676085)

JK

Jamie K.

manager

> "Printing doesn't line up correctly on their own pre-printed forms, and does not look..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6204242)

LH

Larry H.

president

> "we really love customer history able to route easily"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676278)

AL

Alexa L.

Office manager

> "Sometimes tech-support cannot be very helpful"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100)

CP

Crystal P.

Gm

> "I’ve used it for over 10 years so I am able to navigate well"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676084)

ML

Michael L.

Owner

> "They basically stole $20,000 from me and could have cared less."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6528098)

BO

Bryanna O.

Receptionist

> "RealGreen is pretty much the backbone to our company."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280)

NR

Nathan R.

Owner

> "When problems arise, solutions are hard to find."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677341)

DC

Danielle C.

Office Manager

> "I like the simplicity of receiving answers to my problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6573892)

JK

Justin K.

owner

> "Very expensive CRM that cant do what a CRM should do:"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013)

VB

Valerie B.

Receptionist

> "The call for help was responded to in a timely manner."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189)

AC

Andy C.

Director of Analytics

> "Very long learning curve for new user bc it’s so non intuitive."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6543611)

MS

Missy S.

Customer service representative

> "Generally real green is very user friendly and works well for our company."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549)

HL

Hollis L.

Owner Diagnostic Specialist

> "The overall cost seems to outweigh the benefit."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231)

AL

Ambir L.

Sprinkler lead

> "When you set up a customer or services, it’s easy to follow along with."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676099)

BS

Brandon S.

Office Manager

> "Some reports seem inaccurate"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678221)

CK

Coree K.

Manager

> "Overall experience is good with RG. Wish there were just a few more options as stated before. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431)

GP

Gary P.

President

> "Payments take forever to post."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604)

ES

Erica S.

Corporate Office Manager

> "That I found something new from each class."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678946)

MC

Michael C.

Operations manager

> "I haven't had anything that has kept me from being productive yet."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676094)

VW

Valentino W.

Service Logistics

> "Overall positive, very responsive, do wish responses were more timely."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676108)

HL

Hollis L.

Owner Diagnostic Specialist

> "It has honestly been a little frustrating through implementation but ha"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231)

GF

Gisele F.

Founder and Head of Brand

> "RealGreen is cheap to subscribe and deploy"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6699468)

BG

Beverly G.

Office Manager

> "It's not "always" as user friendly as we would like on some things and cannot control a..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180792)

SS

Shanoah S.

Director of Administraion

> "The new system is much more user friendly."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456496)

RV

Rick V.

President

> "they never call back."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569195)

SG

Shawn G.

Owner

> "I don’t use the software to its full potential yet but I appreciate it having expanded features..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180828)

JA

Jesse A.

Lawn Care Technician

> "Mobile live shut downs are a pain!"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

DH

Dave H.

Owner

> "Had a lot of features and would work well but only for specific industries and if company does..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6063786)

CB

Clint B.

Owner

> "The refund problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413)

BO

Bryanna O.

Receptionist

> "RealGreen support team has been very helpful and knowledgeable."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280)

CB

Clint B.

Owner

> "The payment problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413)

JA

Jesse A.

Lawn Care Technician

> "Great tech support and awesome speakers."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

EG

Eric G.

CSR data entry

> "Love the system but not your support team"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677219)

BP

Ben P.

Owner

> "Software is good, price is ok, I would like to see a desktop version"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870)

CC

Chris C.

Owner

> "Real Green tech support is terrible"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

JM

Justin M.

Owner

> "I am new to SA5 and have really utilized the support."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6576589)

JA

Jesse A.

Lawn Care Technician

> "Please fix this!"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

[View Reviews](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

## User interface

3.90 (253)

3.94 (146)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

PestPac

40/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/23130/PestPac/#features)

RealGreen

Top features

42/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/78106/Service-Assistant/#features)

### Recognition

No recognitions have been awarded to PestPac

No recognitions have been awarded to RealGreen

### Deployment & support

PestPac

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RealGreen

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PestPac

-   By WorkWave
-   Located in United States
-   Founded in 1984

RealGreen

-   By WorkWave
-   Located in United States
-   Founded in 1984

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Contact vendor for pricing

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