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Dental practice owners, partners, or managing dentists, office managers, or anyone looking for a comprehensive practice management system that helps streamline processes and expand business.
XLDent is focused on solutions that enhance the patient experience and streamline business operations with intuitive practice and clinical software and comprehensive business services.
This system is very good, it works amazingly well, its reliable, and their customer service is great.
There are some glitches at times and this can make for a bad day.
Love that there are so many different forms and versions that you can choose what best suits your office. The G series is exceptional, and in my opinion the best.
When posting claim payments you can post any amount, it should never let you do adjustments and payments more than the total amount charged but it does.
This practice management software is AMAZING. It will allow you to run a top notch dental office with ease coordination of treatment and insurance for all patients.
It take 20-30 seconds to bring a patients chart up, 30 seconds for tx plans to appear on monitor, the circle of death and (not responding) is constantly what we are dealing with as clinicians.
Ease of use, easy troubleshooting, access to tech support is great and the customer service is good.
There are a few things that are a bit difficult to figure out.
We have had a great working relationship with the software support team and they have been super helpful getting the software to do what we need it to do.
Then you can loose that "work around" option when they do their Updates.
I appreciate the videos that help to train the employees. The added features are great, and there always seems to be updates that improve quality even more.
Just missing some extra features such as specific reports, can be very picky at times.
Support help is very easy to get in touch with as well as very friendly and helpful.
Everything is so difficult to find. Reports are hard to figure out.
The software is easy to use and integrated throughout, so we are able to offer our patients the best care from start to finish.
They advertised a new feature but so far it's been disappointment. Mango voice integration, global payment, etc.
Cindy M: Hi, my name is Cindy. I'm the practice manager for a very busy practice in Dallas, Texas. I'm giving Dentrix a five out of five stars. For more reviews, click on the link below. Cindy M: When making the selection to use Dentrix, we looked at SoftDent, or Carestream, and then also EagleSoft. Eaglesoft had way too many steps, and at the end of the day, it just took too long to finish an application. And then SoftDent debt had not gotten up to speed on the latest products that we really needed to integrate. Cindy M: We chose Dentrix because they were up to speed technologically how we needed to run the business. The package price was very affordable and their customer service is second to none. We have been with them for over eight years now and as they continue to grow, so do we. It's just been a great partnership, and as they continually upgrade their system, the easier it's making my job and I just don't know how I can make it through the day without them. Cindy M: Well, the company I'm with now was still using charts and a lot of paper. So everyone had the fear when we first started with Dentrix. However, they sent us for two complete days of training, and then when we were ready to integrate, they were there on top of it. It was seamless, and we wanted it to be more difficult than it was, but it was a seamless transition. Cindy M: I would encourage anyone who is looking to upgrade or get new software to go ahead and look and see what's out there first, and then come to Dentrix. When you start comparing the apples to apples, you're going to find that Dentrix with the backing of Henry Schein is a much superior product and there are many, many add-ons that they allow you to use that makes your job and your life more productive, and at the end of the day, there's a cost savings involved.
Dentrix
XLDent
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