# Compare Dentrix vs CareStack 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dentrix and CareStack based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/2329-176206/Dentrix-vs-CareStack

---

# Dentrix vs CareStack Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DentrixCareStack2/4 selected

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.3 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/)

[CareStack](https://www.capterra.com/p/176206/CareStack/)[4.8 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

[## Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.3 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [376 reviews](#user-reviews)

Positive

326

Neutral

24

Negative

26

[## CareStack](https://www.capterra.com/p/176206/CareStack/)[4.8 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

Starting Price

$698.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

RW

Based on [198 reviews](#user-reviews)

Positive

192

Neutral

4

Negative

2

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Dentrix Ascend

4.1 (234)

* * *

Starting Price

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Free Trial

Free Version

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User rating

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of reviewers  
rated it above 4 stars

* * *

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### RevenueWell

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Starting Price

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Other

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Free Version

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User rating

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of reviewers  
rated it above 4 stars

* * *

### iDentalSoft

4.6 (61)

* * *

Starting Price

$295.00

Per Month

Free Trial

Free Version

* * *

User rating

87%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,952 reviews from dental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Appointment Management

4.3

Claims Management

3.8

Patient Records Management

4.3

Confirmations/Reminders

3.0

88%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Appointment Management

4.7

Claims Management

4.5

Patient Records Management

4.7

Confirmations/Reminders

4.6

User satisfaction

User satisfaction

4.3

User reviews[376](https://www.capterra.com/p/2329/Dentrix/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.0

Customer support

4.1

User satisfaction

4.8

User reviews[198](https://www.capterra.com/p/176206/CareStack/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$698Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Dental practice owners, partners, or managing dentists, office managers, or anyone looking for a comprehensive practice management system that helps streamline processes and expand business.

Best for

Multi-site Group Dental Practices, DSOs, Solo Practices and Startups in US.

## User reviews

Pros & cons

Ibukunoluwa S.

Dental Assistant

> "it simplify automated insurance claims and billing for an efficient dental practice."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6752823)

S L.

Dentist

> "has access to my bank account and they won"t stop billing me. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7122306)

SS

Shayan S.

Clinical Director

> "Billing is easier and we have had much less scheduling trouble since we switched to Dentrix."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6849631)

VR

Verified Reviewer

Business Manager

> "The reports are generic and most don't allow importing them to Excel."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6879191)

LC

Lili C.

Office Manager

> "I love the ability to pull any reports and their accuracy."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7006745)

S L.

Dentist

> "Every month customer service says they will close my account."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7122306)

SS

Shayan S.

Clinical Director

> "It is also very easy to rearrange scheduling at the last moment when plans change."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6849631)

AO

Angelika O.

Assistant office manager

> "My favorite would probably not refer any other dental offices to that software."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6821704)

TT

Taysia T.

Dental Assistant

> "I love that Dexis and other software easily integrate into it."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6811865)

MJ

Maneesh J.

Dentist

> "Not competitive with other cloud based applications"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6584737)

DV

Delfina V.

Practice Manager

> "I also like how the dental ledger is set up."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6825265)

VR

Verified Reviewer

Business Manager

> "The selection is generic. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6879191)

AO

Angelika O.

Assistant office manager

> "Scheduling was also pretty convenient."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6821704)

DP

David P.

owner

> "Confusing ...too many clicks to enter data what used to be quick and efficient with Easy Dental is..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___5068140)

DV

Delfina V.

Practice Manager

> "What I like most about Dentrix, is that it is very user friendly, and very easy for new learners."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6825265)

DP

David P.

owner

> "sensitive content hidden\] is a monopoly and forcing users to change to Dentrix was a bad..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___5068140)

GT

Geeta T.

Executive Administrative Assistant

> "Great experience, great use of software imaging stored into a comprehensive system."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6671315)

MCA

Maria Claudia A.

Owner dentist

> "Tech support is bad"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6407734)

JW

Jennifer W.

office manager

> "The customer support and the ease f training new employees"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6304842)

PT

Paul T.

owner

> "I have had to upgrade my computers many times to handle their upgrades, and their program is never..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4047211)

TT

Taysia T.

Dental Assistant

> "I love how user friendly it is."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6811865)

AD

Aleida D.

Office manager

> "The crash of the software at the most inconvenient times"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6185441)

VR

Verified Reviewer

Business Manager

> "It's basically user-friendly and easy to navigate. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6879191)

CR

Christine R.

Office Manager

> "They never have the answers, never have a manager on staff, and when they do they have limited or..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4225504)

VR

Verified Reviewer

RDA

> "well the much older version of the software was user friendly and integrated easily bridged with..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#GetApp___4634030)

HH

Harold H.

DENTIST

> "Product has gotten more complicated to use. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4996374)

MJ

Maneesh J.

Dentist

> "Great product with good customer support"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6584737)

PT

Paul T.

owner

> "I am so upset that I drove to the office on a day off specifically to install this update, at 2:30..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4047211)

EC

Esther C.

Dental Hygienist

> "It’s also easy to understand"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6536608)

SR

Shayla R.

Office Manager

> "Not to mention I send and email, or ask a question and they take weeks to get back to me."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4105679)

SS

Sally S.

Office manager

> "I have been using Dentrix for 35 years and it has grown with the times and always remained easy to..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6105117)

BC

Barbara C.

office manager

> "I can not take screenshot in the documents any more."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4211465)

AD

Aleida D.

Office manager

> "Definitely rate dentrix a 9/10, overall it’s a great tool and keeps the he office flowing without..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6185441)

PT

Paul T.

owner

> "they are always sending you offshore, and the techs are not trained. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4047211)

JT

JoElle T.

Dental Hygienist

> "I have worked in offices that utilize Dentrix to its fullest and it is a great tool and keeps..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3008442)

PT

Paul T.

owner

> "I am so angry because had any of the other people answering the phones told me this, I would have..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4047211)

AC

Allison C.

Office Manager

> "Dentrix makes managing all aspects of a dental practice convenient and easy"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4494484)

SJ

Sarah J.

EFDA, Administrator

> "The "support" is useless."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4732780)

VR

Verified Reviewer

Office Manager

> "Dentrix is a great software for a dental office."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3814587)

PR

Patti R.

RDH

> "It take 20-30 seconds to bring a patients chart up, 30 seconds for tx plans to appear on monitor,..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2767509)

KD

Katie D.

Office Manager

> "Even our senior staff members were able to adapt easily to this."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3657106)

AM

Ashley M.

Lead Assistant

> "Also the customer support is so so."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3646046)

VR

Verified Reviewer

Dental Assistant

> "This software gives you the ability to manage all functions of running a dental office under one..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2169049)

AM

Ashley M.

Lead Assistant

> "Not easy to add a machine or device."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3646046)

CA

Chelsea A.

Dental Assistant/Treatment Coordinator

> "Charting and creating different options for treatment plans is so easy. Whether you’re referring..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2852337)

CC

Constantin C.

Office manager

> "Waiting time for someone to answer a call is longer than 30 minutes and if anyone does answer, it..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2605296)

RT

Roger T.

DDs

> "Easy for everyone to use in the office with minimal training due to its intuitive use."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3844593)

KD

Katelyn D.

Dentist

> "Probably several features that I am not even aware of that our office is not implementing because..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2853659)

JT

JoElle T.

Dental Hygienist

> "I have been working at another dental office recently that doesn’t use Dentrix and I really realize..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3008442)

WS

William S.

Director

> "I have not been able to authorize prescriptions for narcotics for the past two weeks. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3039572)

JV

Jimmy V.

Office director

> "Very user friendly and has short cut buttons and customizable templates for everything."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2925903)

YL

Yaerin L.

Dentist

> "Hard to navigate"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3834803)

SM

Stan M.

dentist

> "the greatest benefit with Dentrix is analyzing financial information to see where I can reduce..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2527702)

MH

Mayra H.

Dental Assistant

> "It sometimes freezes and you have to restart it."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2965886)

EM

Elissa M.

Dental Office Manager

> "Scheduling is great. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3575725)

HP

Harshkumar P.

Dentist

> "Too outdated features, require some improvement."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2896218)

BC

Barbara C.

office manager

> "Very easy to use, always improving the software."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4211465)

EJ

Esmeralda J.

Office Manager

> "I print out a patient ledger or walkout from the date of payment and the codes can't not be found. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2360886)

RT

Roger T.

DDs

> "The ledger is easy to read And follow."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3844593)

WS

William S.

Director

> "I have wasted hours and hours of work time to try and resolve this problem."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3039572)

KD

Katie D.

Office Manager

> "Easy to use even for computer novices."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3657106)

MH

Mayra H.

Dental Assistant

> "It sometimes is unresponsive."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2965886)

SL

Steven L.

dentist

> "It has a lot of features and allows us to keep track of what we need to keep track of in our office."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2825476)

KH

Kati H.

Dentist

> "That’s makes it expensive in the long run"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3256327)

AC

Annamarie C.

General Manager

> "There are still glitches in the system but it seems to be improving"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2994256)

HP

Harshkumar P.

Dentist

> "Not as innovative and user friendly as it should be."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2896218)

KD

Katelyn D.

Dentist

> "Graphics and layout are practical and clear-- easy to navigate."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2853659)

JA

Julia A.

Receptionist/RDA

> "Access to training on all the features is difficult to access therefore a majority of our staff..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2189316)

Kevin C.

Paraprofessional

> "I like the format of the schedule, the treatment planning is very straight forward, and it is easy..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2506011)

EJ

Esmeralda J.

Office Manager

> "It is both frustrating and us and the Patient. Since most of the time their card has been placed on..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2360886)

VR

Verified Reviewer

Dental Assistant

> "That fear went out the door once I got to using it and saw that the layout made things pretty self..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2169049)

SL

Steven L.

dentist

> "That, of course, means higher costs to use."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2825476)

NG

Nathan G.

Owner Dentist

> "It helped to organize your schedule, and easily check on patients' charts."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2166326)

SL

Steven L.

dentist

> "It is not user friendly."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2825476)

SM

Stan M.

dentist

> "Patient education is a great benefit as well as analysis of financial information."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2527702)

SL

Steven L.

dentist

> "It is not intuitive."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2825476)

[View Reviews](https://www.capterra.com/p/2329/Dentrix/reviews/)

RW

Robin W.

Executive Marketing Assistant

> "From a dental marketing perspective, its versatility—spanning scheduling, analytics, and patient engagement—makes it incredibly useful for both..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7052701)

VR

Verified Reviewer

Dentist

> "Bug reporting is inefficient—they ask for explanations and replication steps even when clear screen recordings are already provided. Despite..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

BL

Bethany L.

Marketing Coordinator

> "Our office implemented CareStack at the beginning of this year as part of our search for a true all-in-one practice management system that could..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

VR

Verified Reviewer

Dentist

> "It feels like the software was not designed with actual dentists or clinical workflows in mind. If your practice is considering switching to..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

VR

Verified Reviewer

Dentist

> "CareStack offers a high degree of customisation for many smaller or non-essential features, and there are often multiple ways to complete the..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

PH

Paula H.

Dental Implant Coordinator

> "Reports do not print in date order, do a better job communicating with updates and how it will affect or help you daily, not having someone in..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668)

SM

Shannon M.

Office Manager

> "I like the features with insurance filling, and attachements for the claims, auto posting of payments, and patients having a online payment..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6877464)

VR

Verified Reviewer

Dentist

> "As a practicing dentist, my overall experience with CareStack has been consistently frustrating. While it offers flexibility, it lacks the..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

PH

Paula H.

Dental Implant Coordinator

> "Ease of scheduling patients and communication with the patients, multiple ways to complete tasks, can work from anywhere, the task manager is..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668)

CC

Cristy C.

Billing Insurance Coordinator

> "The billing is a bit complex for patients to understand, I've had a number of calls spent explaining what is being shown."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7097858)

LR

Lauren R.

Diretor of Operations

> "CareStack has helped us simplify our office workflow by reducing the number of systems we need to log into each day."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7144560)

CB

Carla B.

Front Desk Admin

> "The number of features can be overwhelming at times. and certain processes like treatment planning can be long."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7130515)

BL

Bethany L.

Marketing Coordinator

> "Their knowledge, responsiveness, and attention to detail gave us a great deal of confidence in our decision to move forward with CareStack. As..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

JH

Jasmine H.

office manager surgical dental assistant.

> "Some of our patients do struggle with the patient portal, and receiving their access codes."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7103193)

NW

Naseré W.

Office Manager

> "The practice and patient management features are incredibly intuitive, streamlining everything from scheduling to clinical charting."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7086932)

VR

Verified Reviewer

Dentist

> "Multiply that across multiple procedures and patients, and it becomes a major time drain."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7126757)

TJ

Tucker J.

Office Manager

> "We’ve found the handling of forms and notes to be efficient and customizable, and the reporting features give us insight we’ve never had before."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080)

SL

Shae L.

operations

> "The Ledger and insurance posting is not as user friendly to read to the average office staff."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7139490)

TJ

Tucker J.

Office Manager

> "The reporting features provide valuable insights that help us make better decisions, and any bugs or issues we encountered were resolved quickly..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080)

GB

Gina B.

Patient Acquisition Specialist

> "We have had challenges with getting insurance information properly transferred over and connected to the appropriate data bases."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014)

Caroline A.

Insurance Verification Specialist, Remote Front Desk

> "It is great, our transition to Care Stack was steady and we are learning a lot more features that help us with our workflow in our practice."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7064885)

ML

Michelle L.

Administrator-Operations

> "There’s definitely a learning curve, and some tasks feel like they take more clicks than they should."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7142019)

BL

Bethany L.

Marketing Coordinator

> "They guided us through every step of the process and made what could have been an overwhelming transition feel organized, supported, and..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

LB

Leslie B.

Check out clerk

> "The clipboard doesn’t always work right, have to refresh a lot, not enough ways to get into the X-rays."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7008363)

AS

Ashley S.

Office Manager

> "Even with the above complaint, the support team was still able to help us better understand and customize the information if needed"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7095166)

AC

Angelica C.

Dental Assistant

> "Carestack does have several small glitches that over time can affect day to day work responsibilities."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7039349)

Caroline A.

Insurance Verification Specialist, Remote Front Desk

> "I like the Chat Support feature which the reps are active and we get assistance in an instant and I also love that it is user friendly."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7064885)

AR

Autumn R.

Admin and clinical assistant

> "At first the patient ledgers and accounts were very complicated."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7045506)

ML

Michelle L.

Administrator-Operations

> "It’s super easy to track metrics, and we’ve seen real improvements in our numbers, especially with AR’s, and treatment acceptance has improved..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7142019)

MH

Maggie H.

Manager

> "Their sales team failed to mention that we have to convert over all the files for patient forms, note templates, etc."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6585033)

GB

Gina B.

Patient Acquisition Specialist

> "It has allowed us to better utilize patient analytics, scheduling tools, patient portals, and more."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014)

NS

Nikhal S.

Dentist

> "Only thing is knowledge of carestack was not uniform amongst their employees."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7109384)

BL

Bethany L.

Marketing Coordinator

> "We took their suggestions seriously, implemented them into our processes, and have already seen how well they support the day-to-day flow of our..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

KS

Kentra S.

Insurance Coordinator

> "The ledger, sometimes makes it a little difficult to read when there are multiple family members on one acct."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6629361)

PH

Paula H.

Dental Implant Coordinator

> "It would be nice if there was a personal follow up(included in the cost) to the office about a month or 2 later; This would allow the customer..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7026668)

MM

Misha M.

Practice Manager

> "Just the learning curve has been a little difficult as with any software conversion is. "

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6886042)

RT

Reda T.

Oral Surgeon

> "it is extermely user friendly, ability to integrate with multiple programs to simplify work, communications, billing, anesthesia monitoring and..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6481726)

NS

Navreet S.

Owner and dentist

> "There are too many ways to accomplish one task that can confuse others"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7025149)

SB

Shandi B.

Dentist Owner

> "I especially appreciate the text-to-pay feature, which helps keep our office cash-free for added safety."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6808967)

AF

Adam F.

Owner

> "True bugs in the software, that the team constantly has to address, however they are addressing them"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6754705)

BL

Bethany L.

Marketing Coordinator

> "CareStack is truly an all-in-1 software for dental offices, everything we could possibly need is in CareStack."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

JL

Jennifer L.

Patient Care Coordinator

> "CareStack’s downfall will be the reliance on technology functionality. If our WiFi is down - that leaves us stranded in many areas (phones,..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162309)

AB

Aziz B.

Owner

> "You can get to almost every application you need from almost any screen"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7095142)

GB

Gina B.

Patient Acquisition Specialist

> "The issues in and of themselves have been rather tedious and unexpected."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014)

PV

Phu V.

Dentist

> "Cloud based, easily accessed from anywhere, everything can be completed within a few clicks, and none of the bloat that can slow a computer down."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6814517)

CH

Candice H.

Dentist

> "During my trial, the system did have a slight glitch where I wasn’t able to save my test patient while learning how to navigate the software."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162284)

TJ

Tucker J.

Office Manager

> "From day-to-day scheduling to billing, CareStack has elevated our practice management in a meaningful way."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080)

AM

Amanda M.

Owner

> "too much information on some screens sometimes"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6578308)

TM

Treasure M.

Receptionist

> "CareStack is very user friendly and enables daily operations to run smoothly within the office."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7044718)

MH

Maggie H.

Manager

> "The switch from our previous management software was very time consuming for a private practice."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6585033)

MS

Meg S.

OM

> "Not only is Carestack the best software for such a specialized company like ours, but they are constantly asking for feedback and actually..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6885211)

JB

Jessie B.

Front Office Manager

> "The history of status changes is important, but also once an appointment is cancelled, I lose access to that history it seems unless it saved to..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6007920)

VP

Vaneza P.

Financial Coordinator

> "Its easy to navigate and has made front office work more streamline by outsourcing our claims posting through the CareRevenue team."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7011758)

YE

Yasmine E.

Dental assistant

> "insurance and inaccurate fees sometimes."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6657628)

BL

Bethany L.

Marketing Coordinator

> "Throughout our transition away from our previous PMS, the CareStack implementation team, specifically \[sensitive content hidden\] was exceptional."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7090173)

AD

Apurva D.

Dentist

> "Can be sometimes overwhelming if you are new to the system"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6740477)

NW

Naseré W.

Office Manager

> "It has truly modernized our daily workflow and improved the patient experience."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7086932)

DB

Diane B.

Office Manager

> "It seems overwhelming if you don't understand fully how to navigate."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6457308)

CB

Carla B.

Front Desk Admin

> "Allows for remote access, making it easy to check schedules."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7130515)

AK

Amanda K.

Community Liaison

> "A little difficult to navigate in the beginning. "

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6778372)

MB

Maureen B.

Accounts Coordinator and -RCM

> "The Startup team makes sure the team is comfortable with the process and learning how to maximize the functions."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7064544)

KP

Karishma P.

dentist- owner

> "It’s hard to work with tech support sometimes."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6444992)

TM

Treasure M.

Receptionist

> "With this system, I am able to assist patients efficiently."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7044718)

AS

Alcy S.

Dental Hygienist

> "The fact that I have to right click and select "view dental chart" to open a patient's chart is ridiculous. Why make it so many steps?!"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6143698)

LA

Lan A.

Operations Manager

> "They were in essence an extension of our team and super patient and kind with all of our questions and training needs."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7068123)

JC

Jayma C.

Dentist

> "They do not offer a "end of day" report and the hours you have to spend to figure out and read the reports is costly, where other "Legacy..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___3567978)

LR

Lauren R.

Diretor of Operations

> "As a result, our staff is able to work more efficiently and at a smoother pace."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7144560)

GB

Gina B.

Patient Acquisition Specialist

> "Our overall experience with CareStack has been mixed so far."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7023014)

KJ

Kristian J.

Office Manager

> "Everything feels much more streamlined, which has taken a lot of stress off our team."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7141975)

JH

Jesse H.

Dentist

> "It is always difficult switching to a new system. "

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6515902)

MS

Manuel S.

Office Manager - Analytics Manager

> "A solid PMS for multi-location practices."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7087928)

SA

Stephanie A.

Director of Operations

> "It is difficult to undo or change something."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6755569)

KG

Kristie G.

Financial Coordinator

> "They don’t just leave you to navigate the new software on your own; they’re there to support you every step of the way, always ready to help..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6808977)

DB

Diane B.

Office Manager

> "I think at first, carestack is very intimidating."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6457308)

TJ

Tucker J.

Office Manager

> "What stood out most was his patience with teaching — he guided us step by step, ensuring that every staff member felt comfortable and confident..."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___7005080)

JB

Jessie B.

Front Office Manager

> "I am a little disappointed that I can’t easily see appointment changes within the appointment."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6007920)

HB

Heidi B.

Office Manager

> "We have really enjoyed the digital workflows and customizable forms, letters and patient communications templates."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6515209)

AS

Alcy S.

Dental Hygienist

> "The redundancy is not appreciated and the user flow is ambiguous."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6143698)

DV

Delfina V.

Practice Manager

> "The all in one use for pediatric dentistry at your fingertips, from the insurance authorization feature to the referral portal it is amazing!"

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6780590)

DS

Donna S.

Office Manager

> "The ledger isn’t my favorite due to weird calculations."

[See full review](https://www.capterra.com/p/176206/CareStack/#Capterra___6162267)

[View Reviews](https://www.capterra.com/p/176206/CareStack/reviews/)

## User interface

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

4.29 (376)

[CareStack](https://www.capterra.com/p/176206/CareStack/)

4.78 (198)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Dentrix

30/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/2329/Dentrix/#features)

CareStack

Top features

47/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/176206/CareStack/#features)

### Recognition

Dentrix is recognized as a top-rated tool in 2 Capterra Shortlist reports

CareStack is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Dentrix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CareStack

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dentrix

-   By Henry Schein One
-   Located in United States
-   Founded in 1982

CareStack

-   By CareStack
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/)

vs

[Adit](https://www.capterra.com/p/208534/Adit/)[4.67 (272)](https://www.capterra.com/p/208534/Adit/reviews/)

Contact vendor for pricing

Price

$399/month

4.2

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/2329-208534/Dentrix-vs-Adit)

[CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/176206-208534/CareStack-vs-Adit)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/)

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Contact vendor for pricing

Price

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4.2

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4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/2329-144398/Dentrix-vs-Bestosys)

[CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

vs

[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[4.38 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

$698/month

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Contact vendor for pricing

4.7

Features

4.1

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/98688-176206/Curve-Dental-Hero-vs-CareStack)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/)

vs

[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[4.38 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.1

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2329-98688/Dentrix-vs-Curve-Dental-Hero)

[CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

vs

[BestoSys](https://www.capterra.com/p/144398/Bestosys/)[4.80 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/)

$698/month

Price

$40/month

4.7

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144398-176206/Bestosys-vs-CareStack)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/)

vs

[ABELDent](https://www.capterra.com/p/60250/ABELDent/)[4.71 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

Contact vendor for pricing

Price

CA$10/month

4.2

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/2329-60250/Dentrix-vs-ABELDent)

[CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

vs

[Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/)

$698/month

Price

$109/month

4.7

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/48192-176206/Practice-Web-Dental-vs-CareStack)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/)

vs

[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[4.13 (157)](https://www.capterra.com/p/60064/EagleSoft-13-00/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.0

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/2329-60064/Dentrix-vs-EagleSoft-13-00)

[CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

vs

[ABELDent](https://www.capterra.com/p/60250/ABELDent/)[4.71 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

$698/month

Price

CA$10/month

4.7

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/60250-176206/ABELDent-vs-CareStack)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (376)](https://www.capterra.com/p/2329/Dentrix/reviews/)

vs

[Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[4.60 (87)](https://www.capterra.com/p/122350/Open-Dental/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/2329-122350/Dentrix-vs-Open-Dental)

[CareStack](https://www.capterra.com/p/176206/CareStack/)[4.78 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

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[Sensei Cloud](https://www.capterra.com/p/237155/Sensei-Cloud/)[3.74 (31)](https://www.capterra.com/p/237155/Sensei-Cloud/reviews/)

$698/month

Price

Contact vendor for pricing

4.7

Features

3.5

4.5

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/176206-237155/CareStack-vs-Sensei-Cloud)