---
title: "Compare Dentrix vs Dentrix Ascend 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Dentrix Ascend and Dentrix based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/2329-177828/Dentrix-vs-Dentrix-Ascend"
page_type: "comparison"
language: "en"
---

# Dentrix Ascend vs Dentrix Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dentrix AscendDentrix2/4 selected

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.3 (378)](https://www.capterra.com/p/2329/Dentrix/reviews/)

[## Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

3.9

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

AB

SC

Based on [235 reviews](#user-reviews)

Positive

192

Neutral

24

Negative

19

[## Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.3 (378)](https://www.capterra.com/p/2329/Dentrix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [378 reviews](#user-reviews)

Positive

328

Neutral

24

Negative

26

## Summary

* * *

Key features rated by users

Features selected based on 3,139 reviews from dental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

67%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Appointment Management

3.9

Patient Records Management

3.7

Confirmations/Reminders

3.8

Charting

4.3

69%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Appointment Management

4.3

Patient Records Management

4.3

Confirmations/Reminders

3.0

Charting

4.3

User satisfaction

User satisfaction

4.1

User reviews[235](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Ease of use

4.2

Functionality

3.9

Value for money

4.0

Customer support

4.3

User satisfaction

4.3

User reviews[378](https://www.capterra.com/p/2329/Dentrix/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Dentrix Ascend is designed for growing dental practices, multi-provider groups, and DSOs seeking a modern cloud platform to streamline operations, improve patient experiences, strengthen financial per

Best for

Dental practice owners, partners, or managing dentists, office managers, or anyone looking for a comprehensive practice management system that helps streamline processes and expand business.

## User reviews

Pros & cons

AB

Amanda B.

Business Manager

> "A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to the..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SF

Susan F.

OWNER

> "The xrays features did not work alot of the time.....variable and we could not get the intraoral camera to..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561)

SC

Suzanne C.

Dentist

> "It's a great tool for patient education as well as charting, scheduling and billing."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7170001)

SF

Susan F.

OWNER

> "The system did not work for more than 2 days before glitches came up we spent hours on phone with their IT..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7097561)

AB

Amanda B.

Business Manager

> "I was drawn to it because it has charts and hyperlinks on the landing page."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SC

Suzanne C.

Dentist

> "As with any new software, this did take me some time to get used to but I have been using this software for..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7170001)

WG

Wesley G.

CEO

> "Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953)

AB

Amanda B.

Business Manager

> "Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

AB

Amanda B.

Business Manager

> "It revolutionized our office flow and has saved us so much time and hassle."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

SK

Sheila K.

Office Manager

> "You cannot change insurance companies without going through 15 - 20 minutes of navigation, There is NO WAY to..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___5050277)

Nicole H.

Regional Manager - CEO

> "Overall our experience has been wonderful from the dedicated conversion team to help with imaging and forms. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074993)

RH

Roxanne H.

Financial and Scheduling Coordinator

> "We were completely locked out until I had someone remote in to my laptop at home and fix it."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6292410)

WG

Wesley G.

CEO

> "Their professionalism and positive attitude make every interaction smooth and reassuring."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7074953)

SB

Shannon B.

Office Manager

> "Treatment plans never calculate correctly."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___6486297)

AB

Amanda B.

Business Manager

> "Dentrix Ascend has a modern interface that is easy to use."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___7075135)

JH

Jerry H.

Administrator

> "When there are issues, it takes hours to get through to help desk for assistance. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663)

EC

Esther C.

Dental Hygienist

> "Great for practice management and organized."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___6557668)

JK

Jennifer K.

Doctor

> "Inability to run finance charges with statements. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3872305)

JSA

J Scott A.

Dentist

> "Great when I have multiple offices and w with Covid being cloud based we could always access"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736)

EM

Erica M.

Registered Dental Hygienist

> "We have our system send texts to leave our office a review once the appointment is completed, so the doctors..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

JSA

J Scott A.

Dentist

> "Cloud based and the easy access from any smart connected device"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3882736)

WT

William T.

Chief Financial Officer

> "The reports and dashboards are inaccurate and vary based on time run."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___3497176)

JH

Jerry H.

Administrator

> "Being cloud based is nice. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___4944663)

AA

Arwa A.

Dentist

> "Ledgers are off, x-rays take forever to load, treatment plan signatures are lost constantly."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395)

JP

James P.

CEO

> "Ascend allows us to seamlessly work in each office from our home office. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

TS

Tracy S.

Centralized Billing Manager

> "Stalling, slow downs, having to log out/close out and log in or refresh multiple times per day. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2913454)

VC

Veronica C.

Director of Operations

> "I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2846561)

SG

Sonya G.

Practice Admin

> "Many insurance plans we use are not supported neither in eclaims nor attachments in Ascend. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

RA

Rassa A.

Pediatric dentist

> "I especially love that it is constantly changing and updating to user request and needs. If i had to do it..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854303)

LB

Lisa B.

RDH

> "It is not intuitive like regular dentrix, it has taken two years of use for it to feel useful, and two years..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

DM

Danny M.

Dentist

> "I like most the continuing updates and additions of new features based on what customers need."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843611)

EM

Erica M.

Registered Dental Hygienist

> "I don’t like how I cannot schedule a recare appointment without completing today’s appointment first."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

MJ

Manisha J.

DDS

> "cloud based so it makes access to records from home much easier"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853749)

LB

Lisa B.

RDH

> "Sadly, it’s not easy for treatment planning either which effects patients booking for treatment."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

SG

Sonya G.

Practice Admin

> "Being able to add attachments to claims is easy and I do love this about Ascend, except......"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

JM

Jodi M.

Pediatric Dentist

> "Should not be able to appoint inactive patients without first changing them to active."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2845417)

SG

Sonya G.

Practice Admin

> "Software, especially new "latest and greatest" should make workload easier and more efficient. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

KD

Kelsie D.

Dental hygienist

> "I do not like how hygiene Rec are is defaulted to every 4 months for a prophy."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843513)

DZ

David Z.

Dentist

> "We came from dentrix and i liked the icons across the top to access modules"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851)

DZ

David Z.

Dentist

> "I don’t want to be notified unless something major in medical and I don’t want to check don’t ask again"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843851)

LL

Lane L.

COO

> "The software has done exactly what we need and they continually are releasing new features that make the..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843580)

SR

Shatia R.

Dental assistant

> "One simple thing I don’t like is I can’t change the color of events."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860800)

SV

Sheena V.

Dentist

> "Creating templates is great and super customizable."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844552)

MP

Marisa P.

RDH

> "Least of all, I disliked that this system did NOT integrate with our previous system Easy Dental."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844761)

SC

Stacy C.

office Manager

> "Ascend is constantly updating with new features to make my job easier."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860543)

BT

Bethany T.

Office Manager

> "Switching primary and secondary insurance is very difficult and time consuming"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853463)

IW

Irene W.

office manager

> "It is user friendly when it comes to booking appointments or looking for procedures."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2853944)

AB

Ashley B.

Office Leader

> "Recare system can be a little tricky with non tech savvy staff"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861050)

EM

Erica M.

Registered Dental Hygienist

> "I also love the new clock-in/clock-out feature."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844792)

SG

Sonya G.

Practice Admin

> "Building the report needed is time consuming and confusing. "

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2668147)

JP

James P.

CEO

> "The skill level in our offices has improved dramatically."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

AA

Arwa A.

Dentist

> "Ascend issues are far too many to count."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2854395)

AC

Alexis C.

Dental Assistant

> "X-rays are also so easy to take and transfer or make adjustments"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2843776)

DM

Deborah M.

Dentist

> "Help is nowhere to be had, avoid at all costs!"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2738522)

CH

Cynthia H.

Account Manager

> "I like that I can log in anywhere."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2855697)

SK

Sheila K.

Office Manager

> "You cannot change insurance companies without going through 15 - 20 minutes of navigation, There is NO WAY to..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#SoftwareAdvice___5050277)

CA

Chelsea A.

Treatment Coordinator/Dental Assistant

> "Switching between multiple practices is easy to do."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844301)

LB

Lisa B.

RDH

> "It is not intuitive like regular dentrix, it has taken two years of use for it to feel useful, and two years..."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861288)

MK

Michael K.

Dentist

> "X rays very compatible"

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2861062)

MP

Marisa P.

RDH

> "Least of all, I disliked that this system did NOT integrate with our previous system Easy Dental."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2844761)

JP

James P.

CEO

> "We have been very pleased with the constant updates and improvements."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2866731)

SR

Shatia R.

Dental assistant

> "One simple thing I don’t like is I can’t change the color of events."

[See full review](https://www.capterra.com/p/177828/Dentrix-Ascend/#Capterra___2860800)

[View Reviews](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

GO

Gwen O.

Specialty Team Manager

> "I liked that it allowed multiple windows to stay open and made it easy to access patient..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7166539)

S L.

Dentist

> "has access to my bank account and they won"t stop billing me. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7122306)

GO

Gwen O.

Specialty Team Manager

> "I used Dentrix for 7 years and really liked how efficient it was for day-to-day patient..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7166539)

GO

Gwen O.

Specialty Team Manager

> "The imaging system was the most difficult part for me."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7166539)

Ibukunoluwa S.

Dental Assistant

> "it simplify automated insurance claims and billing for an efficient dental practice."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6752823)

S L.

Dentist

> "Every month customer service says they will close my account."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7122306)

SS

Shayan S.

Clinical Director

> "Billing is easier and we have had much less scheduling trouble since we switched to Dentrix."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6849631)

VR

Verified Reviewer

Business Manager

> "The reports are generic and most don't allow importing them to Excel."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6879191)

LC

Lili C.

Office Manager

> "I love the ability to pull any reports and their accuracy."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7006745)

AO

Angelika O.

Assistant office manager

> "My favorite would probably not refer any other dental offices to that software."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6821704)

SS

Shayan S.

Clinical Director

> "It is also very easy to rearrange scheduling at the last moment when plans change."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6849631)

MJ

Maneesh J.

Dentist

> "Not competitive with other cloud based applications"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6584737)

GT

Geeta T.

Executive Administrative Assistant

> "Great experience, great use of software imaging stored into a comprehensive system."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6671315)

DP

David P.

owner

> "Confusing ...too many clicks to enter data what used to be quick and efficient with Easy..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___5068140)

TT

Taysia T.

Dental Assistant

> "I love that Dexis and other software easily integrate into it."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6811865)

DP

David P.

owner

> "sensitive content hidden\] is a monopoly and forcing users to change to Dentrix was a bad..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___5068140)

DO

Delfina O.

Scheduling Coordinator

> "I also like how the dental ledger is set up."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6825265)

VR

Verified Reviewer

Business Manager

> "The selection is generic. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6879191)

AO

Angelika O.

Assistant office manager

> "Scheduling was also pretty convenient."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6821704)

PT

Paul T.

owner

> "I have had to upgrade my computers many times to handle their upgrades, and their program is..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4047211)

DO

Delfina O.

Scheduling Coordinator

> "What I like most about Dentrix, is that it is very user friendly, and very easy for new..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6825265)

AD

Aleida D.

Office manager

> "The crash of the software at the most inconvenient times"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6185441)

VR

Verified Reviewer

RDA

> "well the much older version of the software was user friendly and integrated easily bridged..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#GetApp___4634030)

CR

Christine R.

Office Manager

> "They never have the answers, never have a manager on staff, and when they do they have limited..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4225504)

MJ

Maneesh J.

Dentist

> "Great product with good customer support"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6584737)

PT

Paul T.

owner

> "I am so upset that I drove to the office on a day off specifically to install this update, at..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4047211)

EC

Esther C.

Dental Hygienist

> "It’s also easy to understand"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6536608)

SR

Shayla R.

Office Manager

> "Not to mention I send and email, or ask a question and they take weeks to get back to me."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4105679)

TT

Taysia T.

Dental Assistant

> "I love how user friendly it is."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6811865)

BC

Barbara C.

office manager

> "I can not take screenshot in the documents any more."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4211465)

VR

Verified Reviewer

Business Manager

> "It's basically user-friendly and easy to navigate. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6879191)

MCA

Maria Claudia A.

Owner dentist

> "Tech support is bad"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6407734)

SS

Sally S.

Office manager

> "I have been using Dentrix for 35 years and it has grown with the times and always remained easy..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6105117)

PT

Paul T.

owner

> "they are always sending you offshore, and the techs are not trained. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4047211)

JW

Jennifer W.

office manager

> "The customer support and the ease f training new employees"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6304842)

PT

Paul T.

owner

> "I am so angry because had any of the other people answering the phones told me this, I would..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4047211)

AD

Aleida D.

Office manager

> "Definitely rate dentrix a 9/10, overall it’s a great tool and keeps the he office flowing..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6185441)

SJ

Sarah J.

EFDA, Administrator

> "The "support" is useless."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4732780)

AC

Allison C.

Office Manager

> "Dentrix makes managing all aspects of a dental practice convenient and easy"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4494484)

PR

Patti R.

RDH

> "It take 20-30 seconds to bring a patients chart up, 30 seconds for tx plans to appear on..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2767509)

RT

Roger T.

DDs

> "Easy for everyone to use in the office with minimal training due to its intuitive use."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3844593)

HH

Harold H.

DENTIST

> "Product has gotten more complicated to use. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4996374)

JT

JoElle T.

Dental Hygienist

> "I have worked in offices that utilize Dentrix to its fullest and it is a great tool and keeps..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3008442)

CC

Constantin C.

Office manager

> "Waiting time for someone to answer a call is longer than 30 minutes and if anyone does answer,..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2605296)

SM

Stan M.

dentist

> "the greatest benefit with Dentrix is analyzing financial information to see where I can reduce..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2527702)

YL

Yaerin L.

Dentist

> "Hard to navigate"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3834803)

BC

Barbara C.

office manager

> "Very easy to use, always improving the software."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4211465)

KH

Kati H.

Dentist

> "That’s makes it expensive in the long run"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3256327)

RT

Roger T.

DDs

> "The ledger is easy to read And follow."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3844593)

AM

Ashley M.

Lead Assistant

> "Also the customer support is so so."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3646046)

SL

Steven L.

dentist

> "It has a lot of features and allows us to keep track of what we need to keep track of in our..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2825476)

AM

Ashley M.

Lead Assistant

> "Not easy to add a machine or device."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3646046)

VR

Verified Reviewer

Office Manager

> "Dentrix is a great software for a dental office."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3814587)

KD

Katelyn D.

Dentist

> "Probably several features that I am not even aware of that our office is not implementing..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2853659)

KD

Katie D.

Office Manager

> "Even our senior staff members were able to adapt easily to this."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3657106)

WS

William S.

Director

> "I have not been able to authorize prescriptions for narcotics for the past two weeks. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3039572)

Kevin C.

Paraprofessional

> "I like the format of the schedule, the treatment planning is very straight forward, and it is..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2506011)

MH

Mayra H.

Dental Assistant

> "It sometimes freezes and you have to restart it."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2965886)

CA

Chelsea A.

Treatment Coordinator/Dental Assistant

> "Charting and creating different options for treatment plans is so easy. Whether you’re..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2852337)

HP

Harshkumar P.

Dentist

> "Too outdated features, require some improvement."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2896218)

JT

JoElle T.

Dental Hygienist

> "I have been working at another dental office recently that doesn’t use Dentrix and I really..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3008442)

WS

William S.

Director

> "I have wasted hours and hours of work time to try and resolve this problem."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3039572)

SM

Stan M.

dentist

> "Patient education is a great benefit as well as analysis of financial information."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2527702)

SL

Steven L.

dentist

> "That, of course, means higher costs to use."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2825476)

JV

Jimmy V.

Office director

> "Very user friendly and has short cut buttons and customizable templates for everything."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2925903)

MH

Mayra H.

Dental Assistant

> "It sometimes is unresponsive."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2965886)

SS

Sumeet S.

CEO

> "Overall, Dentrix is overall a great dental management software for the price."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3434135)

HP

Harshkumar P.

Dentist

> "Not as innovative and user friendly as it should be."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2896218)

SM

Stan M.

dentist

> "The company wants inputs from current users to improve their net product."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2527702)

SL

Steven L.

dentist

> "It is not user friendly."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2825476)

EM

Elissa M.

Dental Office Manager

> "Scheduling is great. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3575725)

SL

Steven L.

dentist

> "It is not intuitive."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2825476)

KF

Kimberly F.

Office manager

> "This product is very user friendly."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3404102)

DP

David P.

owner

> "Confusing ...too many clicks to enter data what used to be quick and efficient with Easy..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___5068140)

KD

Katie D.

Office Manager

> "Easy to use even for computer novices."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3657106)

VR

Verified Reviewer

Business Manager

> "The selection is generic. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6879191)

AC

Annamarie C.

General Manager

> "There are still glitches in the system but it seems to be improving"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2994256)

GO

Gwen O.

Specialty Team Manager

> "The imaging system was the most difficult part for me."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7166539)

KD

Katelyn D.

Dentist

> "Graphics and layout are practical and clear-- easy to navigate."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2853659)

HH

Harold H.

DENTIST

> "Product has gotten more complicated to use. "

[See full review](https://www.capterra.com/p/2329/Dentrix/#SoftwareAdvice___4996374)

TT

Taysia T.

Dental Assistant

> "I love that Dexis and other software easily integrate into it."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6811865)

AM

Ashley M.

Lead Assistant

> "Not easy to add a machine or device."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3646046)

VR

Verified Reviewer

RDA

> "well the much older version of the software was user friendly and integrated easily bridged..."

[See full review](https://www.capterra.com/p/2329/Dentrix/#GetApp___4634030)

HP

Harshkumar P.

Dentist

> "Not as innovative and user friendly as it should be."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2896218)

EC

Esther C.

Dental Hygienist

> "It’s also easy to understand"

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6536608)

S L.

Dentist

> "Every month customer service says they will close my account."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___7122306)

TT

Taysia T.

Dental Assistant

> "I love how user friendly it is."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___6811865)

SJ

Sarah J.

EFDA, Administrator

> "The "support" is useless."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___4732780)

SM

Stan M.

dentist

> "The company wants inputs from current users to improve their net product."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___2527702)

AM

Ashley M.

Lead Assistant

> "Also the customer support is so so."

[See full review](https://www.capterra.com/p/2329/Dentrix/#Capterra___3646046)

[View Reviews](https://www.capterra.com/p/2329/Dentrix/reviews/)

## User interface

4.14 (235)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

4.29 (378)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Dentrix Ascend

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/177828/Dentrix-Ascend/#features)

Dentrix

Top features

30/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/2329/Dentrix/#features)

### Recognition

No recognitions have been awarded to Dentrix Ascend

Dentrix is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Dentrix Ascend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dentrix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dentrix Ascend

-   By Henry Schein One
-   Located in United States
-   Founded in 1982

Dentrix

-   By Henry Schein One
-   Located in United States
-   Founded in 1982

## Popular Comparisons

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

vs

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Contact vendor for pricing

Price

$698/month

3.9

Features

4.7

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/176206-177828/CareStack-vs-Dentrix-Ascend)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (378)](https://www.capterra.com/p/2329/Dentrix/reviews/)

vs

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Contact vendor for pricing

Price

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4.2

Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/2329-176206/Dentrix-vs-CareStack)

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

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Contact vendor for pricing

Price

$40/month

3.9

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144398-177828/Bestosys-vs-Dentrix-Ascend)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (378)](https://www.capterra.com/p/2329/Dentrix/reviews/)

vs

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Contact vendor for pricing

Price

$399/month

4.2

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/2329-208534/Dentrix-vs-Adit)

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

vs

[Adit](https://www.capterra.com/p/208534/Adit/)[4.68 (300)](https://www.capterra.com/p/208534/Adit/reviews/)

Contact vendor for pricing

Price

$399/month

3.9

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/177828-208534/Dentrix-Ascend-vs-Adit)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (378)](https://www.capterra.com/p/2329/Dentrix/reviews/)

vs

[BestoSys](https://www.capterra.com/p/144398/Bestosys/)[4.80 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/)

Contact vendor for pricing

Price

$40/month

4.2

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/2329-144398/Dentrix-vs-Bestosys)

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

vs

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Contact vendor for pricing

Price

$109/month

3.9

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/48192-177828/Practice-Web-Dental-vs-Dentrix-Ascend)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (378)](https://www.capterra.com/p/2329/Dentrix/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.1

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2329-98688/Dentrix-vs-Curve-Dental-Hero)

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[4.14 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

vs

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Contact vendor for pricing

Price

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3.9

Features

4.1

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/98688-177828/Curve-Dental-Hero-vs-Dentrix-Ascend)

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (378)](https://www.capterra.com/p/2329/Dentrix/reviews/)

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Contact vendor for pricing

Price

CA$400/month

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[View full comparison](https://www.capterra.com/compare/2329-60250/Dentrix-vs-ABELDent)

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Price

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Features

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4.2

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[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[4.29 (378)](https://www.capterra.com/p/2329/Dentrix/reviews/)

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Price

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Features

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4.2

Ease of Use

4.6

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