Oracle Ambulatory EHR vs Carepatron: Which is a better fit?

The software is customization to some extent. It can help to ensure that clinical staff are filling in all required documentation, which is nice from a coding and charging perspective.

Horrible, their IT will blame and make excuses of why the product fails to live up to its reputation. They hire kids that have no right being in IT/system analyst, coders, etc.

Once you learn Cerner Powerchart, it is a great software, very user friendly, organized, easy to navigate.

Worse, they blamed our IT team here when was clear it wasn't the case. This was more frustrating as this was happening while we're busy seen patients.

I liked that it was user friendly and intuitive. I had a basic training and was able to figure most of it out by myself.

Amazingly poor UX/UI layout, and often confusing. The customer services has been all along a nightmare.

Ernest E

Rehab Director

I like the ability to review patients medical history, encounters with all health care departments and status updates.

Its just horrible that Cerner doesnt have one actual physician on staff to guide them in what is needed in daily charting on a patient.

The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.

I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.

The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.

There is very limited options to converse with clients between appointments and no notices when a client puts in a note.

The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.

I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.

We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.

Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.