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An EHR/EMR solution designed for small practices with 1-10 physicians. NextGen EHR offers integrated workflow benefits from 50-plus years of clinical experience and more than 150,000 providers.
Doctors, nurses, and administrators in the physician practice, outpatient setting.
The system is user friendly and very comprehensive. We are in the implementation stages and these conference has been very helpful in knowing how we need to set up our system.
Nothing in particular, we haven't had any issues. We did try to link it to our billing and scheduling system and were unable do that so that would be a negative.
I love the improvements they're making in the new versions. Their support team is also MUCH improved - their knowledgebase is super easy to navigate and very informative.
We were unable to do paperless files because the software was limited on where we could put information. I needed to keep both paper files and do my notes online in nextgen.
So easy to use we are glad to see so much improvement we are seeing some of the reporting tht is getting better.
They acknowledged that I did notify the company but I notified the "wrong" department.
The difference between that system and HealthFusion is night and day. The ease of use, simplicity, and speed are amazing.
Constantly have to go from keyboard to clicking with the mouse instead of just clicking the "enter" key. May seem trivial but it does interrupt the stream of things.
The software is customization to some extent. It can help to ensure that clinical staff are filling in all required documentation, which is nice from a coding and charging perspective.
Horrible, their IT will blame and make excuses of why the product fails to live up to its reputation. They hire kids that have no right being in IT/system analyst, coders, etc.
Once you learn Cerner Powerchart, it is a great software, very user friendly, organized, easy to navigate.
Worse, they blamed our IT team here when was clear it wasn't the case. This was more frustrating as this was happening while we're busy seen patients.
I liked that it was user friendly and intuitive. I had a basic training and was able to figure most of it out by myself.
Amazingly poor UX/UI layout, and often confusing. The customer services has been all along a nightmare.
I like the ability to review patients medical history, encounters with all health care departments and status updates.
Its just horrible that Cerner doesnt have one actual physician on staff to guide them in what is needed in daily charting on a patient.
Jacque P.: Hi, I'm Jacque, and I'm a medical billing manager for a private medical practice and I give NextGen Healthcare three out of five star rating. We use NextGen Healthcare to do billing for our private practice. With three practitioners, it makes it easy to bill in one set area for all three of them at the same time, to send out claims and get the return EOBs to post to the remits. What I like best about NextGen Healthcare is the fact that it's super simple to use. When training new workers, they catch on easily because it's a very simple format that is laid out perfectly for anybody to just data input and send your claims off to get a return profit. I would have to say what I like least about NextGen Healthcare is the fact that when we need help, it seems to be very hard to get ahold of somebody. We do have a rep, but they have several people that I need to contact and it seems like I'm just being pushed off from one person to the next and when I do speak to somebody about a specific issue, it seems like if they're not very knowledgeable in that field, even though they would be IT, or my rep to get prices quoted, or have a technological issue that needs solved, it just seems very hard to get any issues resolved whatsoever. As well as the price that we were first told, it seemed to change very much throughout our contract, and we just constantly seem to have issues, especially with communication with NextGen Healthcare, unfortunately,
NextGen Office
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