---
title: "Compare Procare Solutions vs ChildPilot 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ChildPilot and Procare Solutions based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/23486-181289/Procare-Child-Care-Management-vs-ChildPilot"
page_type: "comparison"
language: "en"
---

# ChildPilot vs Procare Solutions Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ChildPilotProcare Solutions2/4 selected

[ChildPilot](https://www.capterra.com/p/181289/ChildPilot/)[4.6 (77)](https://www.capterra.com/p/181289/ChildPilot/reviews/)

[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[4.6 (2,809)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

[## ChildPilot](https://www.capterra.com/p/181289/ChildPilot/)[4.6 (77)](https://www.capterra.com/p/181289/ChildPilot/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

AT

AO

Based on [77 reviews](#user-reviews)

Positive

73

Neutral

3

Negative

1

[## Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[4.6 (2,809)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

YM

AL

Based on [2,809 reviews](#user-reviews)

Positive

2,625

Neutral

152

Negative

32

## Summary

* * *

Key features rated by users

Features selected based on 4,946 reviews from daycare software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Check-in/Check-out

4.9

Data Security

4.8

Parent Portal

4.5

Student Information/Records

4.7

Payment Processing

4.6

89%Fit

Feature ratings

Check-in/Check-out

4.7

Data Security

4.6

Parent Portal

4.5

Student Information/Records

4.6

Payment Processing

4.4

User satisfaction

User satisfaction

4.6

User reviews[77](https://www.capterra.com/p/181289/ChildPilot/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.7

Customer support

4.8

User satisfaction

4.6

User reviews[2,809](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Preschools, daycare centers, before and after school programs, drop-in care providers, camps, Montessori schools, faith-based programs, and multi-location childcare organizations.

Best for

Daycares, preschools, childcare centers, before & after school programs, enrichment programs, youth organizations, and camps of all sizes and structures.

## User reviews

Pros & cons

AT

Amit T.

Teaching and Childcare

> "With the help of this software parents do not have to call continue since we can keep them updated with the help of..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6692300)

SL

Sinwu L.

team leader

> "Sometimes I feel like the sleep pattern tracking feature doesn't quite work."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6719141)

AO

Ashley O.

Owner Director

> "The most important aspects I think are that it is a reliable communication tool for families and..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6304498)

BS

Beth S.

Director

> "We still struggle with finding the best way to do a Mass Enrollment at a particular time for over 100 people at a..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6303304)

SL

Sinwu L.

team leader

> "This app helps you manage your children's health and safety."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6719141)

KO

Kristin O.

Director

> "There were some flaws in the coding that impacted our ability to have a smooth pre-registration process this year."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6302643)

JB

Jen B.

Director

> "It is convenient to have access to reports for parent tax purposes and also if we need any reports on student/family..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6302584)

SS

Stephanie S.

Owner

> "Glitches at times and some features aren't what I need."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6301705)

KK

Kenya K.

Director

> "It’s all in one it’s great for communication, enrollment and staff"

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6720564)

JB

Jen B.

Director

> "It seems to have glitches when we need it to work the most."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6302584)

JB

Jen B.

Director

> "It has helped us register new students and keep documents electronically organized (essentially helping us go..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6302584)

SS

Shiran S.

Administrative Director

> "I am having trouble generating reports with the necessary information."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6301697)

AT

Anastasiia T.

Assistant

> "The software saves time by automating many processes."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6731465)

KA

Kip A.

Director

> "They have to log in to check in and out one child then log out and back in to check out the next child and so on, I..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___3455146)

SA

Susan A.

Vice President, Corporate Services

> "She is very good at balancing our business needs and advocating for us with CPs developers. When there is a..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6398741)

KA

Kip A.

Director

> "We have had a few glitches with the portal in which parents or grandparents were not able to check in or out. "

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___3455146)

MV

Michelle V.

Administrator

> "Child Pilot is very comprehensive yet easy to navigate for both staff and families."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6649856)

JD

Jonathan D.

Director/Owner

> "Lately we've had families say they cannot connect or keep receiving a spinning wheel when attempting to check-in/out..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___3451990)

BS

Beth S.

Director

> "Even when we've had issues, the tech support team is highly responsive and the platform has grown with us as our..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6303304)

MS

Maya S.

Director of Operations

> "The main challenge we've seen is that the QuickBooks integration did not work well for us."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___3452283)

Sarah P.

Owner

> "It was a great tool to stay organized and efficient."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6661963)

KA

Kip A.

Director

> "Also, a few issues with daycare picking up more than one child. "

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___3455146)

MR

Marnie R.

Director

> "My staff and parents enjoy using it too."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6718335)

JD

Jonathan D.

Director/Owner

> "Check-in/out with teachers has been a problem since day 1. "

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___3451990)

RH

Rosie H.

Administration

> "It’s very easy to reach out to parents, teachers, staff."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6721552)

TB

Tiffany B.

Director

> "I did not like that the software did not save my child data, as I entered it in safari instead of chrome. "

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___2435111)

CH

Courtney H.

Director

> "The support I receive from my representatives is top-notch."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6664314)

SL

Shelby L.

Director

> "This system changed all of that and I feel like we haven't even used it to its full potential"

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___2404068)

JB

Jen B.

Director

> "It would be helpful to have a few other options added to help with ease of use in the future for both admin and..."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___6302584)

MS

Maya S.

Director of Operations

> "The main challenge we've seen is that the QuickBooks integration did not work well for us."

[See full review](https://www.capterra.com/p/181289/ChildPilot/#Capterra___3452283)

[View Reviews](https://www.capterra.com/p/181289/ChildPilot/reviews/)

YM

Yanaida M.

Director

> "The platform streamlines many operational aspects of managing a daycare with its robust features. While there are a few areas for improvement, particularly..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7127369)

JS

Jennifer S.

Family Coordinator

> "I especially don't like how there is so many times where a parent clocks their children out on our kiosk that is synced with the desktop version of Procare..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7043948)

AL

Amanda L.

Owner Director

> "The Procare app is great for keeping families connected and makes payments and invoicing simple and efficient. When it functions as it should, it runs the..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030264)

AL

Amanda L.

Owner Director

> "These days, Procare is constantly down or having issues that can’t be fixed without calling support. When you do call, you’re met with hold times anywhere..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030264)

EM

Elaine M.

Early Childhood Teacher

> "I like how good we can post the activities during the day for each child, the pictures we take can come either with a message or a learning skill"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7127814)

KA

Kristina A.

Teacher front desk

> "Parents' phones sometimes can't scan QR code, or access site while at front desk check in/out.. that may not be the app, though ."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7160651)

JS

Jennifer S.

Family Coordinator

> "As a parent I really enjoy that there is an option to send a message to the Office Chat where only the admin is able to see it and a separate option to send..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7043948)

SS

Susan S.

Teacher

> "I do wish there was a way to blur faces when taking pictures for those children that aren’t allowed to be posted with other children"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7136430)

YA

YESENIA A.

Directo oif operations

> "The reporting and recordkeeping features also make compliance and documentation effortless. While we’ve had occasional issues with payments not reflecting..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7035570)

KK

Kristy K.

Director

> "We are not able to run a monthly tuition posting report to track how much tuition should be coming in, and we are also unable to completely delete a..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6573339)

Jessica L.

Communications And Events

> "Procare Solution's support help and tech help are generally very responsive; the software options provide a decent (though not perfect) fit for our needs;..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7033637)

HK

Hajnalka K.

teacher

> "The app doesn't have a summary feature that lets you update daily reports for more than one student at a time."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7047368)

QG

Quanee G.

Lead vpk teacher

> "They have a lot of options for you to choose for you and I’m so upload pictures and videos for the kids"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7141196)

NH

Nicole H.

Program Coordinator

> "parents complain to us that they cant find what they need when scrolling through potentially 100's of emails a day."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7165453)

MP

Marilyn P.

Owner, teacher, chief cook and bottle washer

> "Customer support is awesome, ease of use, communication with parents, billing ease, it helps anxious parents feel more at ease with pictures and updates"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7141201)

AB

Arie B.

Associate Director

> "Also with us being a part of the university it doesn’t match their security thresholds for payments so it is a pain for manual entry no multi upload feature..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6782299)

SS

Samantha S.

Preschool Administrator

> "Procare Solutions has what we need - and our parents need - to communicate, interact, and feel like they are a part of their children's day."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7164133)

JB

Joanne B.

Child care

> "Sometimes in the midst’s of working in the app, it sometimes kicks me out, then have to sign back in, including password and all"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7141337)

JS

Jamie S.

Director

> "It streamlines daily operations by combining attendance, billing, payroll, and reporting into one easy-to-use system, which saves a significant amount of..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883262)

KK

Kaitlyn K.

Board Secretary

> "In our case, we have never received a response back to emails asking for help. When you rely on software to manage payments and child care operations, not..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7111098)

MS

Melinda S.

Teacher floater - Education Coordinator

> "The ability to organize and streamline communication has really strengthened our connection with families."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7133763)

TG

Tamara G.

Owner

> "Now that we have issues with our parents getting declined payments (even though they are on auto pay), I cannot get anyone on the phone or even to respond..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030883)

SW

Sabrina W.

Owner

> "Being able to utilize one platform for parent communication, child managment, billing/tuition collection, and employee management is a time and money saver."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6588722)

JR

Jen R.

Assistant Director

> "There is not a way to edit the messages that teachers put out to the parents."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7132197)

AH

Angelica H.

Lead

> "The observation helps the parents to understand the milestones and the goals children met every time they are doing the activities."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7142532)

MM

Melissa M.

Teachers Asst

> "The lesson planning area is hard to navigate and a bit clunky to use. When you change an activity it changes all lesson plans for every class in the school."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7047843)

DU

Desiree U.

Administrator

> "I love how all student data, documents, attendance, billing and communication can be done through one platform seamlessly! "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7034555)

WR

Whitney R.

Pre-K Teacher

> "Currently Im not able to download the Childs photo. When this came up was end of the year when we wanted to make student year books, however we were unable..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6887120)

YA

YESENIA A.

Directo oif operations

> "Billing, attendance tracking, and child check-in and check-out are all handled efficiently in one easy-to-use system."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7035570)

HL

Haiyun L.

Senior associate

> "The messaging function is especially poor: you can’t copy or paste, and if you need to go back and edit what you’re typing, the text box becomes jumpy and..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6852054)

SM

Samantha M.

Administrative Assistant

> "What I like most about the Procare solutions app is the ability for them to download videos of the children to the parents feed, I think this is important..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6745847)

AS

Amber S.

Financial Administrator

> "one area that could use improvement is its mobile app functionality. Although the software is robust on desktop, the mobile app can sometimes be less..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6738022)

NV

Nayomi V.

Director

> "The platform is intuitive and offers a wide range of features that make managing our center much easier — from attendance tracking to billing and parent..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883495)

KM

Kayla M.

Director

> "Billing can be difficult to understand and help parents with as well as not communicating with parents."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7165494)

QG

Quanee G.

Lead vpk teacher

> "Great it is a good app to get an continues to remind you of messages. When you text parents you can also text the staff as well."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7141196)

KK

Kaitlyn K.

Board Secretary

> "We’ve also experienced software issues that affect daily operations, but again, there is no support available to help troubleshoot or fix them."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7111098)

JW

Jeff W.

School Age Child Care Program Coordinator

> "The online MyProcare Parent Portal is a great way for parents to add and update their children's weekly schedules. And it's super nice that they can pay..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6531370)

SR

Summer R.

Lead Infant Teacher

> "Procare Solutions unfortunately has bugs and glitches that are repetitive and crashes that can last hours"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7031270)

OG

Olivia G.

Teacher

> "I can easily manage all students and submit an activity for them at the same time."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7127869)

BL

Brooke L.

Lead Teacher of Wee Disciples room

> "Sometimes it is not easy to use Procare because when you go into the app it does not load my students."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7141243)

CA

Chloe A.

Director

> "It allows my teachers to efficiently track the students days, and me to process payment and manage paperwork."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882189)

AZ

Amanda Z.

Teacher

> "There are problems sometimes uploading pictures but thats about it."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7141116)

RB

Robin B.

Teacher

> "Love how you can communicate to parents and put the kids stuff what they do for the day and how there day goes!"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7127673)

JS

Jennifer S.

Family Coordinator

> "We find that there tends to be a lot of issues with syncing between the desktop version and Procare Connect. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7043948)

VR

Verified Reviewer

EdTech

> "It's easy fo set up billing through the software and parents are able to payments, messages to teachers and how they sign their child in and out each day. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7001985)

BS

Brandy S.

Director

> "There is currently no ability to select different emergency contacts or to share information about one sibling without being linked to other siblings."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6817441)

CW

Charise W.

Teacher

> "I really like the ability to comminicate with parents and share phptos in real time."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7128120)

CE

Cynthia E.

Preschool Director

> "I do have trouble sending pictures or forms on ProCare through their messaging section."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030573)

IB

Irene B.

Teacher Assistant

> "I like the communication piece that allows for easy access to send and receive messages."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7132280)

JM

Jade M.

Myself

> "One thing that I do not enjoy is that it does not allow you to enter in both parent information from the app and that you need to contact the center to do..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6588823)

ML

Megan L.

Director

> "It has increased our efficiency in collecting tuition, communicating with families, and creating monthly reports for sign in/out."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6725997)

JR

Jen R.

Assistant Director

> "it frequently has glitches."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7132197)

HK

Hajnalka K.

teacher

> "The app allows you to send photos to multiple families at the same time."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7047368)

JK

Joy K.

Director

> "I think one issue is when its running slow on the phones so we cannot update the parents."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030297)

KJ

Krystel J.

Teacher

> "Child and parent management, user friendly, teacher communication, good for recognizing when kids have allergies"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7137203)

IB

Irene B.

Teacher Assistant

> "I am not a fan of how we the teachers enter the snacks for each child."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7132280)

TE

Tiffany E.

Director of Child Development Center

> "I also appreciate the help button and customer support chat. When I have a question, I first try the help button to search for an article to answer my..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882595)

SN

Sarah N.

Office Coordinator

> "Some basic features are missing - ability to send links, ability to send pdf, etc."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6530618)

VM

Valerie M.

Director

> "The interface is super user-friendly, and I can easily keep track of attendance, communicate with parents, and organize all my records in one spot."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6731642)

JS

Jamie S.

Director

> "This can make the enrollment and onboarding process less convenient, as paperwork still has to be completed manually instead of being submitted digitally."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883262)

BL

Brooke L.

Lead Teacher of Wee Disciples room

> "It is good to communicate with the parent when you have a question. Plus you can use the user interface to get to know the children."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7141243)

AT

Angelica T.

Teachers

> "Sometimes the platform crashes and I have to wait or I have lost the information because they don't load the photos or videos and I have to send them again."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6729370)

KD

Karina D.

Teacher

> "It makes it easy to send updates, share photos, and keep parents involved in their child’s day."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7127955)

LB

Leighann B.

Owner and Director

> "My only workaround is to have the bank issue a check, but then trying to log the payment that took place outside of Procare get messy."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6784839)

JC

Julia C.

Teacher

> "I also enjoy all the info on a student that you can see in case there’s an emergency."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7128132)

SJ

Sarah J.

owner

> "no option for credit card fees on the parents side so for example if i have parents who pay by credit card i have to pay the fees"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6784457)

SM

Susan M.

Financial Administrator

> "Family data serves our needs, charges and payments are simple with the use of Tuition Express, and we have the reports we need readily available."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6852686)

AR

Angela R.

Executive Director

> "Many accounts were affected by inaccurate credits either given or left off of their accounts."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030435)

AF

Amy F.

Director

> "Most parents like the different features, especially being able to check on their children throughout the day."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7127779)

SM

Samantha M.

Administrative Assistant

> "The procare solutions app does not allow for the parents to like or heart the post that they see, I think it is important to feel included and interact with..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6745847)

KR

Keri R.

Operations Coordinator

> "I like that it can do so many things, billing, attendance, family engagement, messaging, staff timecards etc."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6577785)

AD

Ashley D.

Owner Admin Teacher

> "If I had to pick a con about Procare, which is hard to do, it would be that some parents experienced minor glitches with setting up their automatic ACH..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6817652)

JLL

Jennifer Ledezma L.

ADMINISTRATION

> "Procare has become an essential part of our school routine — it keeps everything connected and helps build stronger relationships between staff and families."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030274)

DJ

Danielle J.

Director

> "I do worry about how I'm supposed to resolve these issues when I can't contact anyone about them."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7141148)

HU

Heather U.

Director

> "Overall, ProCare is the heart of our center and we use it all day every day to manage billing, ratios, waitlists, rosters, etc."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882207)

CR

Chelsey R.

Director of Early Learning

> "There seems to be a glitch in the system when we submit for a parent to sign and it will not go through after the parent has signed."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6530575)

KA

Kristina A.

Teacher front desk

> "The overall management of both enrolled and in attendance at the center..easy for parents and staff to see by classroom, check in and out ."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7160651)

AL

Amanda L.

Owner Director

> "Even after reaching someone, most issues can’t be resolved right away, and you’re left waiting days or even a week for help."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030264)

KJ

Krystel J.

Teacher

> "Great messaging systems when communicating with parents and other staff members."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7137203)

SS

Sarah S.

Executive Director

> "I still have to use another program to have parents fill out enrollment forms, and I know this could be done in Procare, it just isn’t very user-friendly"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6683745)

NV

Nayomi V.

Director

> "What I like most about Procare Solutions is how comprehensive and user-friendly the platform is."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883495)

EO

Elizabeth O.

Assistant Administrative Director

> "Not user friendly in different aspects. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6573525)

BM

Beth M.

MPUMC Director of Preschool Ministry

> "Best part of Procare is that it is so user friendly."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6526948)

SW

Sarah W.

Admin Assistant

> "It is not intuitive/user friendly."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6348156)

KJ

Kerry J.

Director

> "Ease of use - of all the Childcare Software I have used, Procare has by far been the most user friendly."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6573375)

ND

Narek D.

Chief of medical facility

> "The app's performance can sometimes be sluggish, and certain advanced features available on the web platform may be limited or not as seamlessly integrated."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___4841016)

AM

Angelique M.

Program Coordinator

> "I like that it has a user friendly interface"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6573904)

MH

Mia H.

Owner

> "Due to the inability to adequately integrate various systems like desktop and online version, it’s caused more headaches than anticipated."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___4932605)

YM

Yanaida M.

Director

> "The platform streamlines many operational aspects of managing a daycare with its robust features. While there are a few areas for improvement, particularly..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7127369)

VS

Vrutti S.

Manager of IT

> "Integration does not work for salesforce"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___5001007)

KJ

Kathy J.

Bookkeeper

> "I like the way each student's records are easily accessible to all staff, and also the integration with billing. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#SoftwareAdvice___7001690)

KM

Kayla M.

Preschool Director

> "Not user friendly, difficult to get to what I need, too challenging to do what I want the system to do"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6526020)

JB

Jennifer B.

Executive Director

> "Procare integrates easily with our payroll system."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6687281)

CF

Carin F.

Admin Assistant

> "Certain functions are not easy to find if you don’t know where they’re located."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6736144)

AS

Ashiya S.

Executive Director

> "I really enjoy how integrated everything is now that we use ProCare."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6550578)

RJ

Randa J.

Director

> "The ProCare team was difficult to reach at times."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6573269)

JM

Jen M.

Assistant teacher

> "Ease of use, radio buttons are helpful, easy to organize, easy to use interface, bright and clear colors"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7132893)

CC

Cindinett C.

Assistant Director

> "Too many steps for something that should be simple."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___5048342)

BH

Beth H.

Lead Tescher

> "Very easy to maneuver around, I like to be able to edit also."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7127683)

KK

Kaitlyn K.

Board Secretary

> "We’ve also experienced software issues that affect daily operations, but again, there is no support available to help troubleshoot or fix them."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7111098)

KA

Kathy A.

Owner Director

> "I like that the program is easy to use and the daily information is all on one page."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030291)

NV

Nayomi V.

Director

> "However, the main area where I’ve faced some challenges is with customer support."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883495)

JM

Jade M.

Myself

> "Ever since we have been registered on this app I have found that it makes the weeks go by a lot easier."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6588823)

AP

Ashley P.

Owner Director

> "I don't feel that everything is as user friendly as it could be and I feel like customer service could be a little more accessible."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6350075)

Jessica L.

Communications And Events

> "Procare Solution's support help and tech help are generally very responsive; the software options provide a decent (though not perfect) fit for our needs;..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7033637)

CM

Christina M.

Senior Vice President

> "Their customer service is lacking, it is very difficult to reach someone and they are not always helpful."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6449633)

[View Reviews](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

## User interface

4.64 (77)

4.59 (2,809)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

ChildPilot

Top features

38/43

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Tracking
-   Autonomous Task Execution
-   Billing & Invoicing
-   Calendar Management
-   Certification Tracking
-   Check-in/Check-out
-   Class Scheduling
-   Communications Management
-   Contact Database
-   Customer Accounts
-   Daily Reports
-   Data Security
-   Document Management
-   Electronic Signature
-   Employee Management
-   Enrollments/Onboarding
-   Generative AI
-   Immunization & Allergy Tracking
-   Incident Management
-   Lesson Planning
-   Meal/Nutrition Management
-   Milestone Tracking
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Parent Portal
-   Payment Processing
-   Proactive Assistance
-   Records Management
-   Registration Management
-   Reporting & Statistics
-   Resource Scheduling
-   Role-Based Permissions
-   Student Information/Records
-   Task Management
-   Third-Party Integrations
-   Wait List Management

[See all features](https://www.capterra.com/p/181289/ChildPilot/#features)

Procare Solutions

36/43

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Tracking
-   Autonomous Task Execution
-   Billing & Invoicing
-   Calendar Management
-   Certification Tracking
-   Check-in/Check-out
-   Class Scheduling
-   Communications Management
-   Contact Database
-   Customer Accounts
-   Daily Reports
-   Data Security
-   Document Management
-   Electronic Signature
-   Employee Management
-   Enrollments/Onboarding
-   Generative AI
-   Immunization & Allergy Tracking
-   Incident Management
-   Lesson Planning
-   Meal/Nutrition Management
-   Milestone Tracking
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Parent Portal
-   Payment Processing
-   Proactive Assistance
-   Records Management
-   Registration Management
-   Reporting & Statistics
-   Resource Scheduling
-   Role-Based Permissions
-   Student Information/Records
-   Task Management
-   Third-Party Integrations
-   Wait List Management

[See all features](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#features)

### Recognition

ChildPilot is recognized as a top-rated tool in 2 Capterra Shortlist reports

Procare Solutions is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

ChildPilot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Procare Solutions

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ChildPilot

-   By SportsPilot
-   Located in United States
-   Founded in 1999

Procare Solutions

-   By Procare Software
-   Located in United States
-   Founded in 1992

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[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[4.59 (2,809)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

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