Capterra Logo
Helping businesses choose better software since 1999

Poltio vs Formaloo: Which is a better fit?

Updated on February 16th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 977 reviews from Customer Engagement users.
% Fit
Missing features
Not enough reviews
Feature ratings
Content Management
5.0
CRM
NA
Activity Tracking
NA
Engagement Tracking
5.0
Customer Database
NA
% Fit
Not enough reviews
Feature ratings
Content Management
--
CRM
5.0
Activity Tracking
5.0
Engagement Tracking
4.7
Customer Database
5.0
User satisfaction
5.0
User reviews10
Ease of use
4.9
Functionality
5.0
Value for money
4.9
Customer support
5.0
4.7
User reviews194
Ease of use
4.6
Functionality
4.7
Value for money
4.8
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Retail & Ecommerce, Consumer Packaged Tools, Travel & Hospitality, White Goods, Loyalty Clubs

- Marketing teams - HR & Operation teams - Marketing and development agencies - Healthcare institutes - Universities & Educational institutes - Fintech & Insurance companies

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
235549
5 screenshots
235640
5 screenshots

Poltio

23/40
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Churn Management
  • Communication Management
  • CRM
  • Customer Database
  • Customer History
  • Customer Portal
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Live Chat
  • Monitoring
  • Sentiment Analysis
  • Tagging
  • Activity Dashboard
  • API
  • Campaign Management
  • Content Creation
  • Content Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Engagement Tracking
  • Multi-Channel Communication
  • Multi-Language
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting/Analytics
  • Social Media Integration
  • Surveys & Feedback
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
See All features
Hide Customer Engagement Software Features -

Formaloo

Top Features
38/40
Show Customer Engagement Software Features +

Poltio

  • Best Value Customer Engagement
    Software (2024)

Formaloo

  • Best Value Customer Engagement
    Software (2023)
  • Best Value Customer Engagement
    Software (2022)
Poltio
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Formaloo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Poltio
  • By Poltio
  • Located in United States
Formaloo
  • By Formaloo
  • Located in Estonia
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: