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Designed for businesses of all sizes in the healthcare, government, higher education, retail, hospitality and other sectors.
Used and trusted by property and facilities managers across organisations of all sizes and in all sectors.
I like its intuitiveness, user friendliness and usability. WaitWell has a great and responsive customer support team, very responsive and supportive.
It's frustrating that we're charged for how many texts get sent out so our messages are limited to carrier standards.
I like that we get real-time data and that it is affordable. It comes with best reminder and notification features.
They just sits outside & wait around until they decided to come & ask when is their turn next. So people need to pay more attention to their phone messages when the system notify them.
It has a very nice and friendly interface making it simple and easy to use and manage. Also, it provides an easy way to improve and support my working experience and it saves much time.
It may take sometime to start using WaitWell, other than that I don't think I've faced any problems.
Some of the benefits we have realized are increased customer satisfaction, lots of referrals, repeat visits, increased effectiveness, efficiency, and productivity.
We have never experienced any challenges while working with the software.
Overall I have had a great experience with the product and the support staff. Continues to be a great value for visitor management solution.
Updates tend to crash the sessions so visitors walk in and are unable to use the system, updates also cause issues with the label printing so they can't be scanned due to size changes.
We had great support from the beginning as well as the ease of use for this product was excellent. It is a very stable product.
The app basked kiosk tend to sometimes freeze and the app could crash. There are sometimes lag by the app, but guess this is dependant on the network connection.
Nice clean user interface which is easy for everyone to use. New features coming out every month with great business user feedback.
There is nothing that we have found to dislike about WhosOnLocation.
Our rep & his team have been outstanding in the area of support in implementation of the WhosOnLocation system in our plant.
One minor disadvantage exist - it is not possible to extract all contractors with info about insurance, members etc., but as I know WoL team is working on it and will be available soon.
WaitWell
MRI OnLocation
MRI OnLocation
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