ECINS vs Qualifacts CareLogic: Which is a better fit?

Easy to navigate from the dashboard , useful quick support links and e-learning, ability to develop own forms/ assessments etc. Ability to have high number of users for the organisation.

The language on ECINS is very police/ crime heavy i.e tabs for victims etc.

Easy to use , effective in sharing sensitive data, useful analytics and great customer support.

Not having the ability to map and analyse Ethnicity of individuals is one downside to the system. It's a shame that all agencies are using the same system.

They are ALWAYS responsive, efficient, effective and have a can do attitude, which is delivered with a high level of personal service.

I have no negative comments to make about ECINs.

I have had a fantastic experience with ECINs, the system has been incorporated into my working practice. I cannot imagine not being able to use a multi-agency case management system again.

Staff would have to deal with the bulk of paper work which also cut cost on paper and ink.

It has been really good for clinicians to track performance of clients and great for all levels of care to include Residential, Detox and Methadone.

I also am unable to switch between regions within a document, so if I forget to change the region within carelogic, I have to redo work when I receive the error message that.

The customer service and support has been amazing. So wonderful to have this from company.

There are a few fatal flaws (e.g., no way to ID to whom a release of information pertains, difficulty with some platforms, some billing limitations, some forms/fields that cannot be customized).

We love the fact that we can pull great data from the system in report form and be able to submit those directly for grants.

The software has so much involved that it can be difficult to set up new configurable forms, and there is no way to delete or "hide" forms that are no longer used.

It helps our staff be more accurate and complete in their documentation. Ease of use is extremely helpful.

The reporting is still lacking - we have to pay a contractor to write the reports for us with is costly for our agency.