---
title: "Compare Webex Suite vs Google Workspace 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Webex Suite and Google Workspace based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace"
page_type: "comparison"
language: "en"
---

# Webex Suite vs Google Workspace Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Webex SuiteGoogle Workspace2/4 selected

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

[## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,413 reviews](#user-reviews)

Positive

6,600

Neutral

680

Negative

133

[## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [17,715 reviews](#user-reviews)

Positive

16,982

Neutral

568

Negative

165

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,334 reviews from meeting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

Communication Management

4.4

Video Conferencing

4.6

Calendar Sync

4.3

Screen Sharing

4.5

Single Sign On

4.1

84%Fit

High performer

Feature ratings

Communication Management

4.6

Video Conferencing

4.5

Calendar Sync

4.7

Screen Sharing

4.5

Single Sign On

4.6

User satisfaction

User satisfaction

4.4

User reviews[7,413](https://www.capterra.com/p/237272/Webex/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

User satisfaction

4.7

User reviews[17,715](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$7Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small, midsize, and large enterprises across financial services, healthcare, education, government, manufacturing, legal, telecommunications, energy, staffing, and sports and entertainment industries.

Best for

Google Workspace is used by startups, healthcare, retailers, manufacturers, government agencies, professional services, tech companies, sales, marketing, and HR teams.

## User reviews

Pros & cons

BT

Brian T.

Teacher

> "Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

Richard B.

Managing Director

> "Often found it to be buggy - random crashes in the middle of a meeting - clearly not a good look when those meetings are with..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7187745)

BT

Brian T.

Teacher

> "The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

Arpit K.

Project Engineer

> "Also, it might be overwhelming for new users to settle in due to the various components of the suite."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096)

BT

Brian T.

Teacher

> "The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

CG

Carly G.

Curriculum designer and trainer

> "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918)

Arpit K.

Project Engineer

> "Overally for me, it is a highly reliable suite system that can handle massive deployment with excellence in data privacy, compliancy..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096)

Harshul S.

Sr Tech support specialist for Network Operations

> "The mobile version is ok but not as smooth as the desktop ."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

Maaz P.

Technical Support Engineer

> "It allows users to conduct high quality meetings from laptops, mobiles and browsers without complicated setup."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132316)

JP

Jennifer P.

Sr. Auditor

> "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

Steven M.

system technique

> "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443)

VR

Verified Reviewer

Software Developer

> "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

YM

Yasmin M.

Accounting Assistant

> "Webex Suite stood out to me for its strong video and audio quality, especially during longer meetings where stability really matters."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303)

YM

Yasmin M.

Accounting Assistant

> "Some features are not as easy to find, which can make the learning process slower."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303)

KS

Kimberly S.

Patient Service Representative

> "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411)

JG

Jessica G.

Realtor

> "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494)

ANJ

Aja Nurse J.

Student

> "I used it at Concordia University during my Introduction to Statistics course, which was self‑learning, but Webex was the platform I..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

TZA

Theint Zarchi A.

System Engineer

> "Webex can consume a lot of CPU and memory, which may slow down older devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788)

JR

Jennifer R.

Teacher

> "As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

CTAS

Cornelius Tian Andi S.

Owner

> "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

ANJ

Aja Nurse J.

Student

> "Even though my course was self‑learning, Webex made it simple to connect with my instructor or TA, share my screen, and ask questions."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

VK

Valentin K.

Spring Intern

> "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419)

JR

Jennifer R.

Teacher

> "Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

EC

Eli C.

specialist

> "Their texting feature can be frustrating if you are not texting with an existing contact."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

Duncan C.

Digital Solutions Lead

> "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460)

VR

Verified Reviewer

Software Developer

> "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

VR

Verified Reviewer

Marketer and Designer

> "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580)

DT

Daniel T.

IT Engineer

> "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617)

ST

Sasha T.

Junior Digital Marketing Manager

> "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509)

VR

Verified Reviewer

CS Senior Analyst

> "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974)

JP

Jennifer P.

Sr. Auditor

> "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

DJ

Derek J.

Owner

> "There's no web based video calls, it all has to go through their program and can be a hassle."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660)

Aditya Kumar V.

Devops Engineer

> "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180)

DP

Dylan P.

Lab Operations Associate

> "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272)

SD

Suzanne D.

Partnership Performance manager

> "Stable platform that allows meeting, screen sharing communications."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7163491)

AG

Alvaro G.

Team Leader

> "Constant relogin into the tool makes it less reliable when urgent meetings take place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835)

AH

Aaron H.

Sales and Inventory Analyst

> "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

SG

Shauntel G.

Operations Coordinator

> "find it difficult to link external camera/mic when using it unlike some other products"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642)

AP

Ale P.

SWE

> "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524)

LH

Luke H.

Financial Advisor

> "Menus take hunting round, setting up feels clunky."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

UC

Urgan C.

Associate

> "user interface can feel outdated and navigating settings sometimes requires too many steps"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742)

NB

Nivesh B.

Network Engineer

> "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "Sometimes I face lags while I use the web conferencing option."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772)

Harshul S.

Sr Tech support specialist for Network Operations

> "It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "On few occasions, I have also experienced some technical glitches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494)

AT

Alejandra T.

BU Hybrid IT Regional Sales Manager

> "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626)

SS

Sahil S.

Assessment Engineer

> "Sometimes, it becomes a bit cluttered when you have many people in the group chats."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959)

JR

Jennifer R.

Teacher

> "Communication feels more professional, organized, and efficient because everything is handled in one platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

BD

Brenda D.

Service Program Manager

> "occasionally I have experienced audio issues either during a call or if I have previously been using another platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804)

VB

Viviana B.

Production supervisor Engineer

> "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692)

JA

Julian A.

IT Specialist

> "It can be a bit high in cost to maintain especially if your workplace is small."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420)

Yatra P.

Omni Associate

> "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

HA

Hector A.

Technical Support Engineer II

> "Confusing tabs, seems to look like all the common tools are available but not of quick access"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538)

Harshul S.

Sr Tech support specialist for Network Operations

> "The chat and meeting notes are very much helpful too because everything stays in theone place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

VC

Valentina C.

instructional designer

> "I occasionally had problems sharing content and experienced slowness in chatting"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527)

Yatra P.

Omni Associate

> "Webex Suite has everything that one search for like meetings, chat, and callings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

MK

Mohamed K.

Csr

> "Has some lag and crashes, it takes a long time to get master it"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239)

Harshul S.

Sr Tech support specialist for Network Operations

> "It’s is good for team collaboration and feels stable compared to some other tools I used before."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

Milton A.

IT

> "With my service provider, signing up for the service can be complicated."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984)

CTAS

Cornelius Tian Andi S.

Owner

> "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

GM

Greg M.

AV Technician

> "Sometimes upon system boot the program takes long to load"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6576775)

ANJ

Aja Nurse J.

Student

> "What I liked most about Webex Suite is how easy it was to join office hours and get help when I needed it."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

CW

Colter W.

Developer

> "Difficult to remove/uninstall from end-user computers."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592955)

DH

Denise H.

legal assistant

> "I like that Webex can be used at home, at work, on the phone and truly any electronic device."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454)

SS

Sahil S.

Assessment Engineer

> "You do not have option to view the group clearly"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959)

SY

Scott Y.

Content Creator

> "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911)

VC

Vinayak C.

DGM

> "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

BT

Brian T.

Teacher

> "Therefore, I can still accomplish many tasks that I used to due to this feature. "

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

RG

Raghav G.

Customer Support Lead

> "Having a lot of features also means that the software is not beginner-friendly causing them to get confused with a host of other..."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___5027396)

KK

Khaled K.

System administrator

> "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642)

IM

Ilario M.

ICT Infrastructure Manager

> "overall price, often issues on workplace client"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659321)

BT

Brian T.

Teacher

> "The WebEx Meetings tool is great to use for our online school. "

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

CW

Chris W.

Client Services Specialist

> "Confusing prompts, technical jargon, and cumbersome configurations made the process unnecessarily complex."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6195426)

CA

Christine A.

Project Manager

> "Fosters productivity by remote collaboration by video conference calls and online meetings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141)

GF

Georgios F.

Engineer

> "During online seminars I noticed that the screen sharing when the tutor wants to share the screen is not so clean."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6160845)

AM

Alejandro M.

Chief

> "I love how fast you can create large meeting and have them schedulized and under control"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763)

VC

Vinayak C.

DGM

> "There are occasional issues with connectivity and performance, which disrupt meetings and presentations."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

RV

Ramgopal V.

Embedded Software Developer

> "The only issue I've ever noticed is participants' inability to update the initial email address used to sign up. While the program has..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4510680)

VR

Verified Reviewer

Data Centre Engineering Operations

> "The hardware is robust, with intuitive controls for users unfamiliar with the system."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685)

VC

Vinayak C.

DGM

> "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

GM

Greg M.

AV Technician

> "Ease of use, the interface is intuitive and and API integrations can be incredibly powerful"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6576775)

AS

Aimee S.

Director

> "WebEx feels like an old interface and a lot of the features are hidden or not available."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6079741)

VC

Valentina C.

instructional designer

> "Straightforward and immediately understandable interface even in the first uses"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527)

TO

TEMITAYO O.

Salesforce Developer

> "The interface can be a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6441850)

VK

Valentin K.

Spring Intern

> "Modern, clean interface."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419)

Devendra Kumar S.

Manager

> "As of now, it is difficult to tailor the interface and user experience to fit the needs of different teams or departments."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4448142)

Afiqul I.

Assistant Manager

> "I love the integration of Webex with other applications"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6680761)

Craig John C.

Business Intelligence Analyst

> "Integration with greater work environment leaves a lot to be desired."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6317050)

MF

Mara F.

Interpreter

> "Very high quality product with very good integrations capabilities and straightforward usage."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6842675)

MB

Myriam B.

Lawyer

> "This is something Webex should look into, as it seems it uses up too much power or bandwidth, and does not integrate smoothly with..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4218740)

Noureen P.

Corporate Human Resources

> "Webex can also be integrated with other tools such as Microsoft Teams, Slack, and Google Workspace, making it easy to work seamlessly..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4629048)

VR

Verified Reviewer

Student

> "Also, support for GSuite is lacking which is disappointing, as integration with Google Calendar would be very useful"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___2689641)

Devendra Kumar S.

Manager

> "Integration with existing business processes is also easy as Webex integrates with many popular platforms, such as Microsoft Office..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4448142)

MB

Mark B.

Application Developer

> "It may just be due to my setup, but it does not seem to integrate as tightly with Outlook."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3088860)

EH

Edward H.

Lead Infrastructure engineer

> "It is easy to use for non-technical users in the organization."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6493412)

EP

Ennio P.

ASPP

> "It is not as intuitive and easy to use as some similar programs"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6304200)

JJ

Joshua J.

Account Executive

> "Very user friendly!"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6837422)

Ryan H.

Marketing Manager

> "Too much of a hassle for the end user."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4361620)

GF

Georgios F.

Engineer

> "The environment of Webex is very friendly and even if you are a first time user you can use it without any difficulties."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6160845)

AH

Abigail H.

Student

> "The UI is not incredibly intuitive and it can be hard to find certain options."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3436106)

DW

Daniel W.

Chief Technology Officer

> "The product is very robust and easy to use on a daily basis."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___5037389)

HH

Hannah H.

Ophthalmologist

> "Webex was certainly usable but the user experience was not as good compared to some of the other apps that are also free."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3245192)

AH

Aiden H.

Marketing Executive

> "The support desk are superb and respond to any questions in under 15 minutes allowing you to continue on with what you were working on..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___5037165)

Milton A.

IT

> "With my service provider, signing up for the service can be complicated."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984)

NC

Nikolas C.

CEO

> "I use it with specific nice of customers who are already webex users but that helps me to learn more about the product and to like it..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6199522)

BG

Bryson G.

CRNA

> "I dislike nothing about this service."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6660856)

RG

Raghav G.

Customer Support Lead

> "There are a lot of features in Webex that help me and my team deliver technical support to our customers."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___5027396)

AB

Ashish B.

digital marketer

> "The customer service was the most annoying aspect of this software. Since their customer service desk is located overseas, we..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4913096)

MY

Michelle Y.

CFO

> "It was great and after getting set up which took a while through customer service"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6780738)

Mansi M.

Software Engineer

> "I do not like that they don't have effective customer support like chat, which could help me onboard easily."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4215110)

[View Reviews](https://www.capterra.com/p/237272/Webex/reviews/)

KL

Kate L.

Sales and Marketing

> "The seamless integration between its apps makes it simple to share files, work on documents in real time, and stay connected with a team. While there are some limitations with advanced..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7187757)

JM

James M.

Sales Representative

> "The repeating subscription is not a good value to a single retail business where I only require a simple cloud storage and customer service is virtually absent where I have to contend with..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124655)

RAUL M.

Support software

> "The file sharing is seamless and secure, and the scheduling integrations between Calendar and Meet ensure that my workday remains organized and productive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138075)

ET

Edward T.

Founder and Marketing Strategist

> "Occasional cloud sync bugs, where scheduled calendar events on one device did not synchronize with other devices, at the most inappropriate times."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7140012)

Kartikeya G.

Property Management

> "As an admin, I also appreciate the ability to manage users, aliases, groups, and security settings from a single console, which is especially helpful as we add contractors or new staff."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129217)

Marc R.

Digital Media Specialist

> "Enterprise Control Gaps: For more complex organizations, admin settings, permissions, and auditing sometimes feel less granular or intuitive than competing enterprise platforms."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

EW

Emily W.

HR Manager

> "Its suite of cloud-based applications, including Gmail, Google Drive, Docs, Sheets, Slides, Meet, and Calendar, provides everything teams need to communicate, collaborate, and manage their..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7172728)

Hallye N.

Operations Manager

> "Recent price hikes, weak offline mode, limited Microsoft format compatibility, poor customer support, and restricted meeting recording permissions."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7119503)

AF

Avery F.

Artist and Tour Manager

> "I can read an email in Gmail, add an appointment to Google Calendar in one click, and open a collaborative document in Google Drive without ever changing environments."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7163613)

CS

Chelsea S.

Sales

> "One downside of Google Workspace is that it can feel limited compared to desktop apps, especially for advanced features, and working offline isn’t always smooth or reliable when you need full..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7116507)

AG

Adrian G.

Project Coordinator

> "It stands out for how seamlessly it connects teams, allowing work to move forward without delays or version confusion. While it may not replace every advanced desktop tool, its simplicity,..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124073)

Riya D.

Data Analyst

> "Google Sheets can’t properly handle true data scaling; laggy or it’ll often just crash if you start pushing really massive data sets, complicated lookup formulas or fancy array formula."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7180358)

VR

Verified Reviewer

Owner

> "The integration across apps like Docs, Sheets, and Drive helps streamline workflows and improve productivity. While there are occasional limitations with advanced features and offline..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7144695)

BT

Brigitte T.

HR Manager

> "One downside of Google Workspace is that some features can feel limited compared to more advanced desktop applications, especially for complex data analysis or formatting."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

JW

Jan W.

Energieberater

> "This integration streamlines workflows, enhances security, and simplifies management, making it highly efficient for teams that are already invested in Google Workspace."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7164319)

RK

Ross K.

Chiropractor

> "The only thing that comes to mind is the recent change of the logos, especially the logo for sheets - it takes me slightly longer to recognize it when scrolling the dropdown menu… but this is..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7156615)

VR

Verified Reviewer

Senior Product Assurance Engineer

> "The integration across Gmail, Drive, Meet, Calendar, Docs, Sheets, and Slides enables teams to work together in real time, whether in the office or remotely."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7184103)

VR

Verified Reviewer

Marketing Manager

> "The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7091353)

VR

Verified Reviewer

Student Ambassador

> "Applications such as Gmail, Google Drive, Docs, Sheets, Meet, and Calendar make communication, file sharing, and scheduling very efficient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7175188)

Blake A.

IT Technician

> "Gmail also just doesn't have the same depth as Outlook when it comes to calendar integration and scheduling in a professional environment, which comes up more than you'd think."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7177566)

KS

Kristopher S.

Emergent Bilingual Instructional Specialist

> "We give classes through Google Meets, and the top-tier version of Google Meets available to us is great for making classes as interactive as possible with whiteboard drawing capabilities for..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7139751)

VR

Verified Reviewer

Director

> "The email client feels clumsy when compare to Microsoft Outlook desktop, with limited lists of email's displayed within a single view, making multi-select of thousands of message more tedious..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

CQ

Connor Q.

IT team lead

> "Their suite is tightly integrated across Drice, Gmail, Docs, sheets and Calendar - meaning teams can move efficiently between tools and services without having to switch platforms or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7132503)

Donna C.

Hr

> "I also found that some features were not always as advanced as desktop based Microsoft Office tools, especially for more detailed formatting or complex spreadsheets. While it is very easy to..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7151398)

Riya D.

Data Analyst

> "Real time collaboration works seamlessly, makes drafting data dictionaries, ad-hoc data request management and keeping the team outside of data updated with reporting timelines a breeze, all..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7180358)

JS

Johnathan S.

Database Developer

> "The one downside of Workspace is the price - high for additional seats and cloud storage. Besides popular apps like Sheets, Drive, and Docs, it is really difficult to integrate others of them..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7047759)

DN

David N.

IT Operations Manager

> "It provides email, calendar, chat, file storage/sharing, and video conferencing services all bundled together for a reletively decent price her user account."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7127986)

SF

Sandra F.

Educator

> "Working with Microsoft Office files can cause formatting issues, especially with complex layouts or macros, which can frustrate teams collaborating with Office-heavy partners.​"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

DS

Daniel S.

Manager

> "I’ve used Google Workspace across a few different things running email and day to day operations for my car dealership, personal projects, and even as an SMTP provider for sending marketing..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7178867)

CQ

Connor Q.

IT team lead

> "whilst being excellent for collaboration, it isn't quite as powerful as the desktop counterparts and provides some headaches as an administrator when navigating depth and access controls."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7132503)

Natalia M.

Licensed Clinical Psychologist

> "Google Workspace makes my job easier and reduces redundancy and fragmentation because it's a suit with several tools in one place (email, calendar, telehealth, Google Sheets, and more)."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

Aachal S.

Innovative Product Management Specialist

> "Google Sheets is not powerful like Excel for heavy data analysis of user metrics. When internet is gone, it is hard to edit files even with offline mode."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7084472)

JW

Jan W.

Energieberater

> "This deep connectivity allows easy access to other Google services, such as Google Drive, Google One, and Gmail, creating a unified and scalable environment."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7164319)

SF

Sandra F.

Educator

> "Integration with some external calendaring and device-management tools is not always smooth, and admins sometimes report limitations with MDM and certain third‑party systems."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

Opeyemi K.

Legal Officer

> "What i like most about Google workspace is its seamless connection across all its apps, it makes document management and teamwork flexible and efficient"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7130840)

PU

Philipp U.

Lead Engineer

> "For example, when setting up a new group, the default settings leave multiple security gaps that are easily overlooked when someone not so eagle eyed sets one up - stuff like letting the..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7070053)

MB

Mapy B.

Student

> "It’s especially strong for academic work, shared projects, and cloud‑based workflows. While offline reliability and storage tiers could be improved, the overall experience is efficient,..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7139292)

RG

Rene G.

Quality Assurance Supervisor

> "While using Google Workspace for my BCIT online courses, I noticed that some advanced formatting or features in Docs and Sheets are not as robust as traditional desktop software."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7087439)

Marc R.

Digital Media Specialist

> "Real‑time collaboration across Docs, Sheets, and Slides fundamentally changes how teams work together—feedback is immediate, version control is seamless, and work moves forward without the..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

VR

Verified Reviewer

Vice President

> "It can be a bit costly adding members to your business plan and some of the Google apps feel like they have less features that the Microsoft options."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7115469)

Natalia M.

Licensed Clinical Psychologist

> "The cloud storage is also handy to further ensure HIPAA compliance. And finally, Google Workspace integrates with add-ons like Paubox, making email even more secure."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

Rishi Teja M.

Research Intern

> "I still have to export certain reports to Excel for a few stakeholders who need advanced pivot functionality, which is a bit annoying."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7150876)

AG

Adrian G.

Project Coordinator

> "The cloud-based architecture ensures accessibility, scalability, and automatic synchronization across devices without the need for complex infrastructure."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124073)

VR

Verified Reviewer

Brand Manager

> "What I don’t love is that sometimes it feels a bit limited, especially in Docs and Sheets. If you’re trying to do something more complex or detailed, it doesn’t always have the same depth as..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120759)

RM

Rebekah M.

Bookkeeper

> "I use Google everyday in my job, especially sheets and docs, it is the best way to manage projects and store info for our business."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120255)

VR

Verified Reviewer

CEO

> "The way you have to edit some settings to get to certain things, set up emails, unless you know what you're doing, it can be quite confusing."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7152482)

SS

Saniya S.

Healthcare

> "Google Workspace is a collaboration powerhouse because it lets teams edit the same file at once, ending the mess of "version 1, 2, 3" email attachments."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7134400)

OM

Oliver M.

SEO Lead

> "From time to time I will be randomly signed out from my Google Workspace account which can be frustrating if it happens during a video call with a client."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7186906)

Marc R.

Digital Media Specialist

> "Strong Integration Across Tools: Gmail, Calendar, Drive, Meet, and Docs all worked together smoothly, which reduced friction and kept workflows efficient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

VR

Verified Reviewer

Software Support

> "Some advanced spreadsheet functions don’t translate as cleanly from Microsoft Office files, leading to occasional errors when importing and exporting documents."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7089629)

HG

Hollie G.

Office Manager

> "I love to use Google workspace with our company as it just makes it simple to share documents on shared drives which I can have separate shared drives that have custom list of people that can..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7137097)

Falak N.

Account Manager

> "Price is on the high side for smaller teams each year Another time the admin dashboard is really confusing to replace configuration or add another user email."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7186394)

JH

Julia H.

Administrative Assistant

> "Great having items uploaded to my drive and the ability to share the documents with others and giving others the ability to edit if needed or only view."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7143116)

VR

Verified Reviewer

Art

> "The things that I don´t like too much are the high dependency on a stable internet connection, limited offline functionality, and potential formatting issues when editing Microsoft Office..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7094552)

Branko J.

Sales Operations Associate

> "Gmail, Drive, Docs, Meet, and Calendar work well together, so sharing files, editing in real time, and staying organized is very convenient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7135176)

AF

Ana F.

Project Assistant Intern

> "Sometimes organizing files in Google Drive can get a bit overwhelming, especially when working on multiple projects at once."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121099)

BT

Brigitte T.

HR Manager

> "The ability for multiple team members to work in real time on documents, spreadsheets, and presentations greatly improves efficiency and communication."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

BT

Brianna T.

Lead Editor

> "It doesn't offer that much more (from what I can tell) than a regular Gmail account, and it can actually be confusing to navigate when you first sign up."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125237)

Jerrid C.

CEO

> "Gmail, Calendar, and Meet work especially well together, so scheduling client calls, sending follow-ups, and keeping everything organized feels fast and straightforward."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7143586)

Darren B.

Admin

> "its a bit clunky and its mergablity with microsoft isnt great with adons costing and can be limited when compaired to desktop versions"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7179899)

VR

Verified Reviewer

App Developer

> "What I like most about Google Workspace is its seamless integration of apps, real-time collaboration, and cloud-based accessibility."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7123433)

VR

Verified Reviewer

Presidenr

> "Admin settings and permission controls can also feel overwhelming at times, particularly for organizations managing many users."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7117475)

JP

Jonathan P.

Digital Content Specialist

> "Love the way it provides me all the tools for the productivity in one platform and The real time collaboration is really impressive which makes sure everyone stays on the same page."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7163021)

MMJ

Medina- Maldonado J.

Graphic designer

> "One the the bad side of google workspace is that its storage can fill up quickly as it is not wide enough."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7136154)

RS

Radha S.

Legal Assistant

> "Tools like Gmail, Docs, Sheets, Drive, and Meet work seamlessly together, making it easy to communicate, share files, and collaborate efficiently across teams."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121769)

VR

Verified Reviewer

Developer

> "Additionally, while the tools are powerful, the lack of advanced formatting options in Google Docs and Sheets compared to dedicated software can be limiting for complex documents or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

SG

Shea G.

Counselor

> "I have access to file sharing and cloud storage as needed, am able to schedule as needed, and haven't had a single bug or issue in the almost year I've been using it."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7134302)

MR

Meredith R.

Owner

> "A very small caveat is that it was tricky to change my business/user image/profile pic, but that could be user error."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7142617)

KE

Karissa E.

Program Director

> "Between the ability to audio merge, collaborate on docs, slides, and sheets- this product is made for teams to collaborate!"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7162685)

SI

Stefano I.

Electronics engineer

> "The only disadvantages I can see are a cost plan not always clear (when you remove a user you still have to manually reduce the number of users or you will continue to pay for him/her) and..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6641150)

AM

Ajah M.

Digital Interior Design Consultant

> "I also really value that the Pro version integrates with NotebookLM, which has been a game changer for organizing ideas, streamlining workflows, and thinking through projects at a higher..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

IZ

IQBAL Z.

MD

> "It also relies heavily on an internet connection, which can limit productivity when connectivity is poor."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7162965)

DN

David N.

IT Operations Manager

> "The entire suite of applications is very efficient and works well and covers all the standard day to day business productivity tools most commonly needed. If you're a SMB this is a very good..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7127986)

VR

Verified Reviewer

ICT Center Director

> "Limited functionality for advanced users, dependence on Internet connectivity, storage limitations, learning curve for some admin features, pricing for enterprises, and compatibility Issues."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6598601)

VR

Verified Reviewer

Owner

> "It provides an intuitive, cloud-based environment that makes collaboration seamless, especially through real-time editing and easy file sharing."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7144695)

Portia A.

Nurse

> "Sometimes it can be a bit confusing to organise files, especially when things get mixed up in different folders."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7131681)

RS

Radha S.

Legal Assistant

> "I also really appreciated the cloud‑based access and reliability—being able to work from anywhere, on any device, with automatic saving and version history brings a lot of peace of mind."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121769)

HZ

HOSS Z.

Owner

> "The admin/settings area also isn’t very intuitive for nontechnical users; there are a lot of options buried in different menus, so it takes a while to figure out where everything is."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7058761)

AM

Ajah M.

Digital Interior Design Consultant

> "Google Workspace has become the foundation of my day-to-day operations and plays a major role in how I deliver a seamless experience to my clients."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

Natalia M.

Licensed Clinical Psychologist

> "It often does not capture what I want to say, and it's also not in my typical font and size settings."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

VR

Verified Reviewer

Director

> "As a native MS Office user from '95 to present, I find Google Workspace to be familiar in layout, and all products are designed intuitively."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

VR

Verified Reviewer

Automation

> "Sometimes the interface can feel cluttered with too many apps."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7137583)

LH

Luke H.

Financial Advisor

> "With this software, I can create presentations direct in our web browser."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7038652)

VR

Verified Reviewer

CEO

> "Additionally, the interface can feel cluttered at times, especially when managing multiple open tabs or apps simultaneously."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6527380)

VR

Verified Reviewer

Developer

> "Google Workspace’s intuitive design and accessibility from any device make it an invaluable tool for productive and efficient work."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

MS

Maddie S.

CEO

> "The interface, while familiar, is not intuitive, making simple tasks unnecessarily complicated."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6542934)

Muqtada J.

control and system

> "The integration with other Google services like Gmail and Calendar enhances productivity, and the user interface is straightforward and intuitive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6538359)

KN

Kristen N.

Marketing Manager

> "The one tool that we didn't find helpful within the Google Workspace is the Google Chat."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6712683)

BT

Brigitte T.

HR Manager

> "The seamless integration between tools like Gmail, Drive, and Calendar also helps keep everything organized in one place."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

MK

Madu K.

Proprietor

> "Complication of API integration, Lack of a proper working Gmail web interface."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7045876)

VR

Verified Reviewer

Student

> "The integration between Gmail, Meet, Calendar, and Drive is one of the best parts of the platform."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7151593)

AP

Arianna P.

Sales Development Rep

> "I don't like how compatible it is with other products and integration issues. "

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6508311)

Austin L.

Data Quality Analyst

> "This is the right enterprise system for implementing most tasks and projects and can be easily integrated with Gmail, Drive and Google Calendar."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7135120)

ZW

Zackary W.

Owner

> "Integration issues doesn't work well with others"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6561575)

Prasanjeet S.

CRM executive

> "Smooth integration between Gmail, Drive, Docs, Sheets, Meet, and Calendar."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7184146)

BG

Belal G.

Editor and videographer

> "The negatives are the lack of software integration in one place in Android"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6461633)

Natalia M.

Licensed Clinical Psychologist

> "Google Workspace makes my job easier as a health care professional."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

AJ

Alisha J.

CEO

> "Not so easy to import items from other platforms"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6652699)

LN

Lee N.

Business Administration Support

> "It is user friendly and logical in how it works plus if there's something you can't work out its simple to find answers or tutorials with a google search."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7053334)

CB

Carolyn B.

Owner, President

> "The transition was pretty hard for our company."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6798065)

DM

Devin M.

Owner

> "Greatly needed and highly appreciated as well as the level of detail in the coding made my life way easier!"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7064315)

SW

Sagan W.

Manager

> "It has the tendency of looking extremely basic and not being able to do anything intricate."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6475533)

VR

Verified Reviewer

Director of Market Research

> "The entire suit is so well connected that it makes your job easier."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138796)

NV

Nitin V.

Student

> "It is very basic."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6517841)

AM

Ajah M.

Digital Interior Design Consultant

> "Google Workspace has become the foundation of my day-to-day operations and plays a major role in how I deliver a seamless experience to my clients."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

EW

Emma W.

Assistant Manager

> "frustration with Google Workspace support: long waits, ticket-only support at lower tiers, difficulty getting human assistance."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7044973)

RP

Ramachandra P.

Marketing

> "Google offers a variety of popular services like Gmail, Google Maps, Google Drive, Google Photos, and Google Docs that have become integral tools for both personal and professional use."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6582654)

AS

Amber S.

Business Administrator

> "I’d say the biggest downfall to Google Workspace is the lack of customer support."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120142)

AH

Anthony H.

Systems Administrator

> "Google has a ton of detailed but succinct documentation available online that walks you through everything step by step. If this is not enough to help you, Google Admin's built in customer..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6606223)

AP

Absana P.

Tier III Technician

> "The lack of customer support, there is no one to talk to but an AI bot if there are issues and reaching actually help was difficult."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7071984)

RAUL M.

Support software

> "Support is generally reliable, with a comprehensive help center and community forums that solve most technical issues instantly."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138075)

JM

Jane M.

Owner.Provider

> "There is no way to contact customer service, so my only recourse is to challenge the charge on my card each time it comes up."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6679748)

[View Reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

## User interface

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

4.41 (7,413)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

4.70 (17,715)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Action Item Tracking

150

Important

Activity Dashboard

120

Important

Webex Suite

Top features

35/50

-   Access Controls/Permissions
-   Action Item Tracking
-   Activity Dashboard
-   Agenda
-   Agenda Management
-   AI Copilot
-   Annotations
-   Attendee Management
-   Autonomous Task Execution
-   Breakout Rooms
-   Calendar Sync
-   Collaboration Tools
-   Communication Management
-   Cross-system Integration
-   Customizable Branding
-   Digital Workspace
-   Document Management
-   File Sharing
-   Generative AI
-   HD Audio/Video
-   Host Controls
-   Live Chat
-   Lock Meetings
-   Meeting Analytics
-   Meeting Management
-   Meeting Notes
-   Meeting Preparation Tools
-   Minutes
-   Minutes Management
-   Mobile Access
-   Notes
-   Notes Management
-   Participant Email
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Proactive Assistance
-   Recording
-   Reminders
-   Reporting/Analytics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   Surveys & Feedback
-   Task Delegation
-   Task Management
-   Templates
-   Third-Party Integrations
-   User Management
-   Video Conferencing

[See all features](https://www.capterra.com/p/237272/Webex/#features)

Google Workspace

32/50

-   Access Controls/Permissions
-   Action Item Tracking
-   Activity Dashboard
-   Agenda
-   Agenda Management
-   AI Copilot
-   Annotations
-   Attendee Management
-   Autonomous Task Execution
-   Breakout Rooms
-   Calendar Sync
-   Collaboration Tools
-   Communication Management
-   Cross-system Integration
-   Customizable Branding
-   Digital Workspace
-   Document Management
-   File Sharing
-   Generative AI
-   HD Audio/Video
-   Host Controls
-   Live Chat
-   Lock Meetings
-   Meeting Analytics
-   Meeting Management
-   Meeting Notes
-   Meeting Preparation Tools
-   Minutes
-   Minutes Management
-   Mobile Access
-   Notes
-   Notes Management
-   Participant Email
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Proactive Assistance
-   Recording
-   Reminders
-   Reporting/Analytics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   Surveys & Feedback
-   Task Delegation
-   Task Management
-   Templates
-   Third-Party Integrations
-   User Management
-   Video Conferencing

[See all features](https://www.capterra.com/p/247901/Google-Workspace/#features)

### Recognition

Webex Suite is recognized as a top-rated tool in 4 Capterra Shortlist reports

Google Workspace is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Webex Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Workspace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Webex Suite

-   By Cisco
-   Located in United States
-   Founded in 2010

Google Workspace

-   By Google
-   Located in United States
-   Founded in

## Popular Comparisons

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

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[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

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[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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4.6

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4.4

4.6

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4.4

[View full comparison](https://www.capterra.com/compare/161304-247901/OneDrive-vs-Google-Workspace)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

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Price

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4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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$7/month

Price

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4.6

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

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$25/month

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4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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4.6

Features

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4.6

Ease of Use

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[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

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Features

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4.3

Ease of Use

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[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

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