--- title: "Compare Webex Suite vs Acefone 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Webex Suite and Acefone based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/237272-264770/Webex-vs-Acefone" page_type: "comparison" language: "en" --- # Webex Suite vs Acefone Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Webex SuiteAcefone2/4 selected [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) [## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,413 reviews](#user-reviews) Positive 6,600 Neutral 680 Negative 133 [## Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) Starting Price $19.99/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [135 reviews](#user-reviews) Positive 124 Neutral 2 Negative 9 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Wildix 4.7 (209) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * Highest Rated ### DialedIn CCaaS 4.8 (335) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 4,826 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Missing features Feature ratings Call Center Management 4.6 Dashboard NA Call Recording 4.5 Call Logging NA Activity Tracking 4.0 62%Fit Missing features Not enough reviews Feature ratings Call Center Management 4.2 Dashboard 1.0 Call Recording 4.4 Call Logging NA Activity Tracking 3.7 User satisfaction User satisfaction 4.4 User reviews[7,413](https://www.capterra.com/p/237272/Webex/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 User satisfaction 4.6 User reviews[135](https://www.capterra.com/p/264770/Acefone/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $19.99Per User, Per Month - Free version - Free trial Best for Best for Small, midsize, and large enterprises across financial services, healthcare, education, government, manufacturing, legal, telecommunications, energy, staffing, and sports and entertainment industries. Best for We serve Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements. ## User reviews Pros & cons BT Brian T. Teacher > "Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) Richard B. Managing Director > "Often found it to be buggy - random crashes in the middle of a meeting - clearly not a good look when those meetings are with..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7187745) BT Brian T. Teacher > "The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) Arpit K. Project Engineer > "Also, it might be overwhelming for new users to settle in due to the various components of the suite." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096) BT Brian T. Teacher > "The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) CG Carly G. Curriculum designer and trainer > "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918) Arpit K. Project Engineer > "Overally for me, it is a highly reliable suite system that can handle massive deployment with excellence in data privacy, compliancy..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096) Harshul S. Sr Tech support specialist for Network Operations > "The mobile version is ok but not as smooth as the desktop ." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) Maaz P. Technical Support Engineer > "It allows users to conduct high quality meetings from laptops, mobiles and browsers without complicated setup." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132316) JP Jennifer P. Sr. Auditor > "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) Steven M. system technique > "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443) VR Verified Reviewer Software Developer > "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) YM Yasmin M. Accounting Assistant > "Webex Suite stood out to me for its strong video and audio quality, especially during longer meetings where stability really matters." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303) YM Yasmin M. Accounting Assistant > "Some features are not as easy to find, which can make the learning process slower." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303) KS Kimberly S. Patient Service Representative > "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411) JG Jessica G. Realtor > "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494) ANJ Aja Nurse J. Student > "I used it at Concordia University during my Introduction to Statistics course, which was self‑learning, but Webex was the platform I..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) TZA Theint Zarchi A. System Engineer > "Webex can consume a lot of CPU and memory, which may slow down older devices." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788) JR Jennifer R. Teacher > "As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) CTAS Cornelius Tian Andi S. Owner > "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) ANJ Aja Nurse J. Student > "Even though my course was self‑learning, Webex made it simple to connect with my instructor or TA, share my screen, and ask questions." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) VK Valentin K. Spring Intern > "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419) JR Jennifer R. Teacher > "Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) EC Eli C. specialist > "Their texting feature can be frustrating if you are not texting with an existing contact." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901) Duncan C. Digital Solutions Lead > "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460) VR Verified Reviewer Software Developer > "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) VR Verified Reviewer Marketer and Designer > "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580) DT Daniel T. IT Engineer > "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617) ST Sasha T. Junior Digital Marketing Manager > "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509) VR Verified Reviewer CS Senior Analyst > "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974) JP Jennifer P. Sr. Auditor > "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) DJ Derek J. Owner > "There's no web based video calls, it all has to go through their program and can be a hassle." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660) Aditya Kumar V. Devops Engineer > "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180) DP Dylan P. Lab Operations Associate > "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272) SD Suzanne D. Partnership Performance manager > "Stable platform that allows meeting, screen sharing communications." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7163491) AG Alvaro G. Team Leader > "Constant relogin into the tool makes it less reliable when urgent meetings take place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835) AH Aaron H. Sales and Inventory Analyst > "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) SG Shauntel G. Operations Coordinator > "find it difficult to link external camera/mic when using it unlike some other products" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642) AP Ale P. SWE > "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524) LH Luke H. Financial Advisor > "Menus take hunting round, setting up feels clunky." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639) AH Aaron H. Sales and Inventory Analyst > "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) UC Urgan C. Associate > "user interface can feel outdated and navigating settings sometimes requires too many steps" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742) NB Nivesh B. Network Engineer > "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054) AaM Alfiya ashfaque M. Software Engineer - QA > "Sometimes I face lags while I use the web conferencing option." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772) Harshul S. Sr Tech support specialist for Network Operations > "It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) OB Oluwatobi B. Graduate Teaching Assistant > "On few occasions, I have also experienced some technical glitches." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494) AT Alejandra T. BU Hybrid IT Regional Sales Manager > "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626) SS Sahil S. Assessment Engineer > "Sometimes, it becomes a bit cluttered when you have many people in the group chats." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959) JR Jennifer R. Teacher > "Communication feels more professional, organized, and efficient because everything is handled in one platform." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) BD Brenda D. Service Program Manager > "occasionally I have experienced audio issues either during a call or if I have previously been using another platform." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804) VB Viviana B. Production supervisor Engineer > "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692) JA Julian A. IT Specialist > "It can be a bit high in cost to maintain especially if your workplace is small." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420) Yatra P. Omni Associate > "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) HA Hector A. Technical Support Engineer II > "Confusing tabs, seems to look like all the common tools are available but not of quick access" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538) Harshul S. Sr Tech support specialist for Network Operations > "The chat and meeting notes are very much helpful too because everything stays in theone place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) VC Valentina C. instructional designer > "I occasionally had problems sharing content and experienced slowness in chatting" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527) Yatra P. Omni Associate > "Webex Suite has everything that one search for like meetings, chat, and callings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) MK Mohamed K. Csr > "Has some lag and crashes, it takes a long time to get master it" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239) Harshul S. Sr Tech support specialist for Network Operations > "It’s is good for team collaboration and feels stable compared to some other tools I used before." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) Milton A. IT > "With my service provider, signing up for the service can be complicated." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984) CTAS Cornelius Tian Andi S. Owner > "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) GM Greg M. AV Technician > "Sometimes upon system boot the program takes long to load" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6576775) ANJ Aja Nurse J. Student > "What I liked most about Webex Suite is how easy it was to join office hours and get help when I needed it." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) CW Colter W. Developer > "Difficult to remove/uninstall from end-user computers." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592955) DH Denise H. legal assistant > "I like that Webex can be used at home, at work, on the phone and truly any electronic device." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454) SS Sahil S. Assessment Engineer > "You do not have option to view the group clearly" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959) SY Scott Y. Content Creator > "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911) VC Vinayak C. DGM > "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) BT Brian T. Teacher > "Therefore, I can still accomplish many tasks that I used to due to this feature. " [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) RG Raghav G. Customer Support Lead > "Having a lot of features also means that the software is not beginner-friendly causing them to get confused with a host of other..." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___5027396) KK Khaled K. System administrator > "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642) IM Ilario M. ICT Infrastructure Manager > "overall price, often issues on workplace client" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659321) BT Brian T. Teacher > "The WebEx Meetings tool is great to use for our online school. " [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) CW Chris W. Client Services Specialist > "Confusing prompts, technical jargon, and cumbersome configurations made the process unnecessarily complex." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6195426) CA Christine A. Project Manager > "Fosters productivity by remote collaboration by video conference calls and online meetings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141) GF Georgios F. Engineer > "During online seminars I noticed that the screen sharing when the tutor wants to share the screen is not so clean." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6160845) AM Alejandro M. Chief > "I love how fast you can create large meeting and have them schedulized and under control" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763) VC Vinayak C. DGM > "There are occasional issues with connectivity and performance, which disrupt meetings and presentations." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) AH Aaron H. Sales and Inventory Analyst > "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) RV Ramgopal V. Embedded Software Developer > "The only issue I've ever noticed is participants' inability to update the initial email address used to sign up. While the program has..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4510680) VR Verified Reviewer Data Centre Engineering Operations > "The hardware is robust, with intuitive controls for users unfamiliar with the system." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685) VC Vinayak C. DGM > "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) GM Greg M. AV Technician > "Ease of use, the interface is intuitive and and API integrations can be incredibly powerful" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6576775) AS Aimee S. Director > "WebEx feels like an old interface and a lot of the features are hidden or not available." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6079741) VC Valentina C. instructional designer > "Straightforward and immediately understandable interface even in the first uses" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527) TO TEMITAYO O. Salesforce Developer > "The interface can be a bit overwhelming for new users." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6441850) VK Valentin K. Spring Intern > "Modern, clean interface." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419) Devendra Kumar S. Manager > "As of now, it is difficult to tailor the interface and user experience to fit the needs of different teams or departments." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4448142) Afiqul I. Assistant Manager > "I love the integration of Webex with other applications" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6680761) Craig John C. Business Intelligence Analyst > "Integration with greater work environment leaves a lot to be desired." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6317050) MF Mara F. Interpreter > "Very high quality product with very good integrations capabilities and straightforward usage." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6842675) MB Myriam B. Lawyer > "This is something Webex should look into, as it seems it uses up too much power or bandwidth, and does not integrate smoothly with..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4218740) Noureen P. Corporate Human Resources > "Webex can also be integrated with other tools such as Microsoft Teams, Slack, and Google Workspace, making it easy to work seamlessly..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4629048) VR Verified Reviewer Student > "Also, support for GSuite is lacking which is disappointing, as integration with Google Calendar would be very useful" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___2689641) Devendra Kumar S. Manager > "Integration with existing business processes is also easy as Webex integrates with many popular platforms, such as Microsoft Office..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4448142) MB Mark B. Application Developer > "It may just be due to my setup, but it does not seem to integrate as tightly with Outlook." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3088860) EH Edward H. Lead Infrastructure engineer > "It is easy to use for non-technical users in the organization." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6493412) EP Ennio P. ASPP > "It is not as intuitive and easy to use as some similar programs" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6304200) JJ Joshua J. Account Executive > "Very user friendly!" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6837422) Ryan H. Marketing Manager > "Too much of a hassle for the end user." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4361620) GF Georgios F. Engineer > "The environment of Webex is very friendly and even if you are a first time user you can use it without any difficulties." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6160845) AH Abigail H. Student > "The UI is not incredibly intuitive and it can be hard to find certain options." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3436106) DW Daniel W. Chief Technology Officer > "The product is very robust and easy to use on a daily basis." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___5037389) HH Hannah H. Ophthalmologist > "Webex was certainly usable but the user experience was not as good compared to some of the other apps that are also free." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3245192) AH Aiden H. Marketing Executive > "The support desk are superb and respond to any questions in under 15 minutes allowing you to continue on with what you were working on..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___5037165) Milton A. IT > "With my service provider, signing up for the service can be complicated." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984) NC Nikolas C. CEO > "I use it with specific nice of customers who are already webex users but that helps me to learn more about the product and to like it..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6199522) BG Bryson G. CRNA > "I dislike nothing about this service." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6660856) RG Raghav G. Customer Support Lead > "There are a lot of features in Webex that help me and my team deliver technical support to our customers." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___5027396) AB Ashish B. digital marketer > "The customer service was the most annoying aspect of this software. Since their customer service desk is located overseas, we..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4913096) MY Michelle Y. CFO > "It was great and after getting set up which took a while through customer service" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6780738) Mansi M. Software Engineer > "I do not like that they don't have effective customer support like chat, which could help me onboard easily." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4215110) [View Reviews](https://www.capterra.com/p/237272/Webex/reviews/) HD Hanna D. estimator > "they set up one-on-one calls to help you understand the platform, and will answer every..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762) Bill O. President > "To make matters worse, the system is outdated, clunky, and lacks basic features like voicemail..." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950) SA Shamsul A. Director > "I just started Acefone but the customer support by \[sensitive content hidden\] and his..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6271266) Sachin K. manager > "Feels like not genuine company" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___7100254) NS Nancy S. Marketing Director > "I really enjoy my experience with Acefone as it was seamless from start to finish in record..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909) Bill O. President > "Do yourself a favor and avoid this company at all costs." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950) MNN Mohammed Nakash N. Director > "Just spoken to one of the customer representative \[sensitive content hidden\] who was very..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6323237) IC Ian C. Company Director > "That the call quality wasn't so good but found out this was because we were using the wrong..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673) Nihal S. Senior Sales Engineer > "I like the team and the quality of sound, aman and Nishant have been very helpfull." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6085430) DB DONATAS B. Manager > "Sometimes is hard to receive call back from proper department." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523) AMB Ana-Maria B. CEO > "It has been great connecting with the Acefone team." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6149360) RB Rida B. Managing director > "I didn't like the user interface colour of the platform" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) AP Anthony P. CTO > "Customer service fantastic always solves issues promptly." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6095546) SB Stefan B. Owner > "As a novice VOIP user, I was struggling to understand the tech jargon used." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530) IC Ian C. Company Director > "How helpful the support was in setting up the system" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673) Cody R. Regional Vice President > "They make promises they cannot deliver on, and it's always someone else's fault within the..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740) HD Hanna D. estimator > "great accessibility, easy to use, and they are very thorough in the set-up process." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762) MW Mike W. CEO > "Not really, not yet proficient to identify any issues." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676) Cody R. Regional Vice President > "The calls, when connected, connected perfectly with high quality sound" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740) SB Scott B. Managing Director > "We have constant problems with the service - we repeatedly cannot recieve incoming calls." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) PE Patience E. Business Manager > "HOWEVER, THE CHANGE OF NUMBER AND & THE MAKING OF THE CALLS PART, UNLIMITED CALLS FROM..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3147235) JM Joe M. Director > "The software does not allow copying and pasting of numbers." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828) NS Nancy S. Marketing Director > "I enjoyed working with \[sensitive content hidden\] my sales representative." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909) Neil E. Director of Business Development > "I was getting so frustrated trying to find a company that would take the time to understand..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868) DB DONATAS B. Manager > "Price is good comparing with other." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523) SB Scott B. Managing Director > "We have constant problems with and spend more time n the phone to support than we do speaking..." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) PE Praise E. OPERATIONS MANAGER > "Acefone provides the widest combination of features for one great price." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4732629) LG Lucy G. Finance & Admin > "The portal is a little clunky and sometimes features are not in the most obvious place" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3401368) DF Duncan F. Director > "Acefone services have been great and pricing is also really competitive." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4721073) ER Eric R. Director of Business Development > "This is an issue for all numbers in my contact list that did not have country codes added." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328) AB Amber B. Office Manager > "Quick response time from team with queries, easy to set up" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3865479) ER Eric R. Director of Business Development > "Calls not connecting - This still doesnt connect for 5-10 calls per day" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328) MN Marilu N. Manager > "I like all the services I need for my business" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4966742) VR Verified Reviewer Owner > "Impossible to cancel." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3764238) Neil E. Director of Business Development > "Still, it was very refreshing to know that I was being taken care of, and that my client..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868) PF Phillip F. Company Director > "sometimes the recordings are a little laggy and not clear." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2711339) JH Jack H. Infrastructure Technician > "Integrating the software with Zoho looks to work seamlessly once configured" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3308350) SB Scott B. Managing Director > "Biggest mistake we ever made as a business was going with this company." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) SV Sarthak V. Developer > "Lovely Dashboard, Awesome service." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4702821) KS Kenneth S. President > "Haven't found any yet problems or anything negative." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3509249) SV Sarthak V. Developer > "Onboarding team is also very friendly." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4702821) IA Israr A. director > "so far no cons found in their system recommend their services" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3639614) RB Rida B. Managing director > "Very organised & user friendly.. cutting edge technology" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) GR Gordon R. Director > "Perhaps my expectations are too low." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2845730) MC Michael C. Engineer > "Easy to get started, helpful support staff" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4842996) RB Rida B. Managing director > "I didn't like the user interface colour of the platform" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) LMS La Marcus S. Business Transformation Lead > "It's great that I finally have a phone system that connects to Zoho CRM" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3418588) SB Stefan B. Owner > "As a novice VOIP user, I was struggling to understand the tech jargon used." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530) RS Rana S. Director > "They gave me special offer which i accepted and as I just start using now and hoping it will..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3274850) MW Mike W. CEO > "Not really, not yet proficient to identify any issues." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676) [View Reviews](https://www.capterra.com/p/264770/Acefone/reviews/) ## User interface [Webex Suite](https://www.capterra.com/p/237272/Webex/) 4.41 (7,413) [Acefone](https://www.capterra.com/p/264770/Acefone/) 4.60 (135) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Webex Suite 24/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/237272/Webex/#features) Acefone Top features 32/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/264770/Acefone/#features) ### Recognition Webex Suite is recognized as a top-rated tool in 4 Capterra Shortlist reports Acefone is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Call Recording Software (2024)  ### Deployment & support Webex Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Acefone Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Webex Suite - By Cisco - Located in United States - Founded in 2010 Acefone - By Acefone - Located in United Kingdom - Founded in 2019 ## Popular Comparisons [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $25/month Price $4/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $19.99/month Price $29/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-264770/RingOver-vs-Acefone) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $25/month Price $14.99/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $19.99/month Price $90/month 4.6 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-264770/Cloud-Predictive-Dialer-vs-Acefone) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $25/month Price $7/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $19.99/month Price $25/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-264770/CallCenterNOW-vs-Acefone) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $25/month Price $6/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $19.99/month Price $25/month 4.6 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-264770/Nextiva-vs-Acefone) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) $25/month Price $8.75/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $19.99/month Price $15/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-264770/LiveAgent-vs-Acefone) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $25/month Price $14/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) $19.99/month Price $239/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136728-264770/Readymode-vs-Acefone)