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Small and medium-sized businesses that ship freight less than truckload (LTL) and full truckload (FTL). We work with manufacturers, distributors, wholesale, and retailers that ship LTL freight.
Truckbase is the easiest-to-use truck dispatch software solution for asset-based carriers with 10+ trucks. Free up your dispatchers, eliminate check calls, and increase your margins.
My experience has been excellent, I now have a tool I can present to my customers to save them time and headaches and help them overcome challenges that some of them did not realize they had.
My main disappointment has been the inability to book outbound collect shipments on this platform.
They are quick to respond and know exactly what is needed to resolve the issue quickly. They are a big asset to this system and all have been really good in making this process easy.
Integrations can be a challenge. Each carrier is different and some require various key codes that make it more difficult to integrate.
Functionality and super user friendly. Love to have all the shipping data in one place.
I have had customers complain the site goes down.
We have found that the software integrates very nicely with our operations, and we love how cost effective it is.
There are many customers in my market who ship 50/50 prepaid versus collect, it makes no sense for them to use this platform for prepaid shipments and then carrier websites for the collect shipments.
I would highly recommend Truckbase to anyone looking to improve and expand their company and improve profits.
My only complaint would be that some addresses are incorrect, or there's multiples of the same location (user error) and I'm not able to delete the ones that are wrong/we don't need.
Truckbase and their support team have been excellent to work with. Their quick response to feedback is impressive.
The only current negative I have, and I know they are working on, is the access from a phone.
It has been a great experience so far getting Truckbase setup and working with the team. My drivers were able to pick it up right away and we have been successfully using it for months.
Now, we manually have to download/upload hundreds of invoices that stuck in Truckbase.
My overall experience was great honestly their customer service was great response time was always either right then and or next day.
Reports, empty and loaded miles, are things in development but haven't been implemented yet.
MyCarrierTMS
Truckbase
Top FeaturesTruckbase
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