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Salonist vs Primo: Which is a better fit?

Updated on January 12th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,180 reviews from Spa users.
% Fit
Not enough reviews
Feature ratings
Appointment Management
3.6
Client Management
4.0
Confirmations/Reminders
4.3
Point of Sale (POS)
4.4
For Salons and Spas
4.5
% Fit
High performer
Feature ratings
Appointment Management
4.9
Client Management
4.9
Confirmations/Reminders
4.8
Point of Sale (POS)
4.6
For Salons and Spas
4.8
User satisfaction
4.5
User reviews24
Ease of use
4.6
Functionality
4.5
Value for money
4.7
Customer support
4.4
4.9
User reviews57
Ease of use
4.7
Functionality
4.8
Value for money
4.7
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Whether you're running or starting a salon or have years of experience managing a spa or clinic, Salonist is your go-to solution for the beauty & wellness industry.

Designed for beauty centers, spas, and hairdressers, the cloud-based salon management software helps manage and schedule appointments, send personalized messages, and more.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
239848
5 screenshots
255520
3 screenshots

Salonist

Top Features
41/42
  • Mobile Access
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Surveys
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Online Booking
  • Payroll & Commissions
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real-Time Reporting
  • Recurring Appointments
  • Reporting & Statistics
  • SMS Marketing
  • Third-Party Integrations
  • Transaction History
  • Website Integration
See All features
Hide Spa Software Features -

Primo

36/42
Show Spa Software Features +

Salonist

--

Primo

  • Best Value Salon
    Software (2022)
Salonist
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Primo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Salonist
  • By Shrivra
  • Located in Singapore
  • Founded in 2014
Primo
  • By Primo
  • Located in Italy
  • Founded in 2000
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