# Compare UChat vs Fathom 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Fathom and UChat based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/239947-276054/UChat-vs-Fathom --- # Fathom vs UChat Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FathomUChat2/4 selected [Fathom](https://www.capterra.com/p/276054/Fathom/)[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) [UChat](https://www.capterra.com/p/239947/UChat/)[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) [## Fathom](https://www.capterra.com/p/276054/Fathom/)[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $15.00/month Value-for-Money 4.9 Functionality 4.9 Ease of Use 5 Customer Service 5 Reviews Sentiment Based on [807 reviews](#user-reviews) Positive 806 Neutral 0 Negative 1 [## UChat](https://www.capterra.com/p/239947/UChat/)[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting Price $10.00/month Value-for-Money 4.8 Functionality 4.9 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [73 reviews](#user-reviews) Positive 72 Neutral 0 Negative 1 ## Summary * * * Key features rated by users Features selected based on 1,603 reviews from conversational ai platform software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 93%Fit Not enough reviews Feature ratings Chatbot 5.0 Natural Language Processing 4.8 AI/Machine Learning 4.9 Reporting/Analytics 4.8 Live Chat 4.8 85%Fit Feature ratings Chatbot 5.0 Natural Language Processing 4.5 AI/Machine Learning 4.6 Reporting/Analytics 4.4 Live Chat 4.7 User satisfaction User satisfaction 5.0 User reviews[807](https://www.capterra.com/p/276054/Fathom/reviews/) Ease of use 5.0 Functionality 4.9 Value for money 4.9 Customer support 5.0 User satisfaction 4.9 User reviews[73](https://www.capterra.com/p/239947/UChat/reviews/) Ease of use 4.6 Functionality 4.9 Value for money 4.8 Customer support 4.7 Price starts from Price starts from $15Per User, Per Month - Free version - Free trial Price starts from $10Usage Based, Per Month - Free version - Free trial Best for Best for Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc. Best for Small businesses, ecommerce businesses, customer service teams, sales teams, marketing teams, business owners ## User reviews Pros & cons Caroline S. Cellular Health Consultant > "The accuracy of the transcription is top-tier, even with background noise, and the AI-generated summaries are a total game-changer for my productivity." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___7084453) Caroline S. Cellular Health Consultant > "This makes it difficult to maintain a complete record within a CRM, as any links or notes shared in the chat are lost." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___7084453) VR Verified Reviewer Assistant Director > "Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6886040) JS Jayne S. Director > "As a VA with a number of client emails that I work in, its currently quite price prohibitive to purchase accounts across all of those clients. Where I can invite my own business email it..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6686363) KM Kelly M. Managing Diretor > "It captures key moments, auto-generates notes with shocking accuracy, and organizes everything so I can stay present in the conversation without worrying about missing a detail." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6795750) MH Mallory H. Customer Success Rep > "I was spending an excessive amount of time trying to dig back through recordings to pick out action items, find details I know we talked about but didn't get in my notes, and then type up..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6616314) CC Christelle C. CEO and Owner > "The ability to access recordings immediately and the clean, professional formatting of the notes also make it incredibly efficient and impressive to share with others." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6815277) VR Verified Reviewer Account Executive > "he options to add other meetings that are not on Teams or Zoom or if I am inthe middle of a meeting and I want to quickly start recording and it is not on one of the above apps it doesnt work" [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6305859) NS Nia S. Project Manager and Team Lead > "It seamlessly integrates with most apps and starts recording and transcribing meetings automatically—no extra clicks or setup." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6789764) Emilie S. Digital Fundraising and Design Supervisor > "My only issue with Fathom is that sometimes it gets a little glitchy with Zoom calls. Or if I log onto a meeting that I dont want recorded it can take some time to remove it from the meeting." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6251318) JM Jaaziah M. Student > "The transcript feature helps me build a collection of typed notes that I can put into an ai database and ask questions when studying." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6586574) EN Eric N. Director, DEI Consulting and Training > "I have not found a way to edit the meeting summary notes to update inaccuracies or correct spellings of people's names before sharing with meeting attendees." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6517712) KR Kwesi R. Vice President > "It provides really good summaries and action points. And I often find myself reading things I actually missed in the meetings. But my favourite use is in training my team and reviewing their..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6745488) VR Verified Reviewer Associate Software Engineer > "Nothing as such, but when I referred one of my colleagues on fathom, my points did not increment, maybe the process I followed was wrong." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___7068615) DP Dixon P. Integration Consultant > "Its user-friendly interface simplifies editing, highlighting, and sharing of calls and notes with colleagues, partners, and clients, making it accessible even to our less tech-savvy team..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6247549) NM Noah M. Customer Onboarding > "The only thing I dislike about Fathom is how the pop-up when you launch a meeting happens to be in the upper right where I need to click to let meeting guest into my zoom calls. Because of this..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6456445) KC Kyle C. Senior Product Manager > "There are a TON of AI based tools launching to market meant to summarize video and audio content so, I was looking for something in the product to stand out and really show me value worth the..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6602995) PI Parsa I. CEO > "sometimes the integration with google meet does not work. And I would like to have it be activated even if there are no guests in the meeting, and it's just me talking to the screen so it..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6491252) IS Ieva S. Senior Product Designer > "As a Product Designer, I no longer need to take notes during moderated usability testing sessions - Fathom summarises all of the key points and takeaways for me to great accuracy and even..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6731065) KB Katie B. Account Manager > "The main challenge is if you are using a client's conferencing system, they might reject the notetaker joining the call and therefore you don't get the benefits." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6303704) BR Brittany R. Head of Marketing > "I've used Fathom at two companies now and I actually brought my latest company into using it because it's so helpful. Although I like using it myself, one of my favourite features is the..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6362043) AW Ammon W. Account Executive > "It won't let me put the video recordings in folders/ edit or delete parts of the video that aren't relevant." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6302658) David W. IT Manager > "Ultimately, Fathom helps me have a record of all my online conversations with a summary and set of actions and is excellent and awesome for being able to cover everything that must be done and..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6664264) MM Michael M. Founder > "Only at this point do they inform me that their policy prohibits them from making the account transfer without proof of ownership of the old account; however that ship had sailed and I was no..." [See full review](https://www.capterra.com/p/276054/Fathom/#SoftwareAdvice___6630085) CB Carlos B. Assistant Cordinator > "It keeps a clean and organized summary on my calls and helps me get going on the projects, proposals and tasks to do based on the call, It is a no brainer for our team." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6634525) MM Michael M. Founder > "This has caused significant damage to my company, as I no longer have access to transcripts and files for several long-term client relationships." [See full review](https://www.capterra.com/p/276054/Fathom/#SoftwareAdvice___6630085) GK Gregory K. Account Executive > "It is taking care of my note taking and making sure I don't miss any important pieces of information and give me the ability to 100% focus on the conversation with my customer." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6256641) EN Eric N. Director, DEI Consulting and Training > "The transcript contains many errors, both in the accuracy of the transcription and in the attributions to who was speaking at the time." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6517712) DS David S. Founder CEO > "The system simplifies the tracking of action items and follow-up tasks, making it a breeze to hold team members accountable and ensure nothing is overlooked post-meeting." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6506349) Leslie R. Fondatrice > "The “your questions” section isn't very relevant, with sentences that don't always correspond to what was said, and question assignments that aren't always correct." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6736355) CAM Christian Andrew M. Co-President > "It is nice that it joins all meetings and is able to have the transcript, recording, key takeaways to do for the next meeting and topics within minutes of finishing a meeting." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6299098) AS Abdul S. CX Technical Writer > "Additionally, relying heavily on AI-generated notes may sometimes overlook the nuances of a conversation that only a human touch can capture." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6427441) KC Kyle C. Senior Product Manager > "Specifically, the way Fathom auto-joins meetings and initiates recordings is seamless and somewhat minimizes the stigma associated with asking the host to record the meeting." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6602995) PB Peter B. Head of Sales > "It's a bit weird having an extra "attendee" on every call (even if it's just a blank screen) but you get used to it quickly and it's inobtrusive" [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6718737) AS Alice S. Editor > "I use it to record all my meetings with clients, and it's so simple to get a great recording and send the link to clients with one click after the meeting finishes." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6311984) BC Blaine C. VP of Sales > "Sometimes it gets a word incorrect, but not as bad as other transcription software that I have used." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6778378) BO Brittney O. Project Manager > "What I like most about Fathom is the accuracy of notes it provides along with timestamps for each notation." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6797652) JR Joel R. Production Coordinator > "It was a little bit confusing to navigate the settings which automatically send the recordings/notes to all participants." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6469127) JE Joy E. Marketing Assistant > "I love that I don't need to spend time taking notes during meetingss, I can easily extrapolate action items straight out of the meeting notes, and I can always come back to a meeting if I need..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6745953) JW Joshua W. Project Manager > "There is very little to dislike about using fathom, often my biggest complaint is that more of my team does not use it in their calls!" [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6814815) VR Verified Reviewer Director > "Incredible AI notetaker that allows me to be 100% present and engaged in calls as I completely trust the quality of the Fathom output." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6593037) RK Rachel K. Coach and Mentor > "Sometimes it's unavailable and then my clients and I miss the much needed notes." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6763651) Sean M. Sr. Technical Recruiter > "Fathom, using AI, distills the relevant details down to a summary that gives me the opportunity to interact with my clients 1 to 1, without taking notes." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6510337) CK Cory K. Analytics Manager > "Only that you have to discuss with others on the call that notes are being recorded and someone may not like that in a meeting if they know they are being recorded." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6516708) AS Alice S. Editor > "The webpage it creates for each meeting includes not only the recording, but so much information to make it easy to navigate through the recording to specific takeaways." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6311984) MR Michelle R. Owner Business Consultant > "Some people don't even know their Note Taker attends when they don't based on their settings for the software)." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6578442) JP Josie P. CEO > "I love that Fathom captures not only the recording and transcript of the call - and very accurately at that - but it also captures all the highlights, topics touched on, and action items in the..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6262511) Oliver W. CTO > "The only issue I have seen is that sometimes Fathom creates action items for things that were already resolved on the call." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6466098) SP Sebastian P. Head of Digital Transformation > "Additionally, it provides insightful analysis after each meeting, helping me catch important points or details I might have missed in real-time." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6772599) AC Alissa C. Digital Marketing Specialist > "I have experienced some bugs with it loading on Zoom, and there is limited integration with Teams, but nothing too concerning." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6308579) MH Mallory H. Customer Success Rep > "Fathom does all of that for me, and gives me easy ways to find information in calls, all while helping me track my customer data in Hubspot." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6616314) SH Scott H. President > "The trickiest part for me is that I present a lot of PowerPoint slides in presentation mode and the control panel does not work well in this environment. If I am presenting a slide show and I..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6093112) MS Manvinder S. VP, Products > "The app automatically transcribes and summarizes meetings, allowing me to focus on the discussion without worrying about taking notes." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6448366) SH Scott H. President > "What happened in practice is that if I didn't type the notes immediately after the call, I'd forget half of what we talked about and if I had paper notes, I frequently (i.e. always) blew off..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6093112) LG Lisa G. Founder and CEO > "I've seen other notetakers in Zoom meetings before and was even a coaching client of someone who used the Zoom AI meeting summery...when it came I wasn't impressed so thought they were all the..." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6803989) VR Verified Reviewer Sales Manager > "Sometimes in the summary a few details get mixed up (i.e., maybe something I mentioned is listed as a pain point from the customer when they didn't say it)." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6581015) LG Lisa G. Founder and CEO > "I was sent a link by a friend, clicked it, easily integrated it with Zoom and used Fathom within 30 minutes of me even hearing about." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6803989) HM Hannah M. Senior Fundraising Strategist > "The only awkward part of Fathom is that it joins Zoom meetings and all of my meetings are now recorded." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6467615) DS Debbi S. CEO > "I like that Fathom takes very accurate and detailed notes of my calls and summarizes them in an easy to read and organized way." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6779362) JE Jacqueline E. Business Consultant > "I am frustrated that webinars or specific training on Zoom do not support Fathom." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6862148) DS Daniela S. Marketing and Communications Specialist > "With Fathom, I know I can count on it to capture every important detail for me, so I don't have to worry about forgetting to jot something down or failing to take action on a task." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6795540) DP Daniel P. Associate Pastor > "Fathom is designed to be used with video meetings and is not optimized for in-person meetings" [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6673444) BP Brad P. CMO > "The summaries, action items, and ability to search or chat with past meetings are incredibly valuable." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6816941) RR Ryan R. Owner > "Sometimes you can't NOT add Fathom to your meetings." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___7060101) JE Jacqueline E. Business Consultant > "Fathom is an incredibly reliable and easy-to-use meeting assistant that accurately captures summaries, transcripts, and action items." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6862148) HP Holly P. Partner > "I also used to have a hard time deciphering what the next steps were from my scribbles taken during the meeting." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6747873) Valentin H. CEO > "The AI-generated summaries are accurate, clear, and help streamline follow-up actions, saving me hours of manual review." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6542240) RF Rachel F. Events Manager > "Sometimes its necessary and sometimes it's just annoying because I have so many meetings a day and don't want to email bomb unnecessary people with the Fathom review." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6315372) AJ Andrea J. Online Fitness Coach > "Fathom has improved my clients experience, improved my businesses services and deliverables, and has increased my revenue." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6790100) CAM Christian Andrew M. Co-President > "I don't like the website interface and would like to initiate the meetings within the website rather than the overlay." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6299098) Valentin H. CEO > "What I love most about Fathom.video is its ability to effortlessly capture and summarize key moments from meetings in real-time." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6542240) Jason S. President > "The only downside was I was hoping to not have to pay anything, but once I sampled the premium version, there was no turning back. Once you fly first class, you can't go back to economy." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6666590) BY BREE Y. clerk > "Fathom is wonderful for capturing meetings that require documented minutes." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___7086752) David W. IT Manager > "Sometimes I don't quite pick up some of the conversation, particularly if the line is a bit bad or if the accents are hard, or, let's be honest, if my mind wanders." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6664264) CB Carlos B. Assistant Cordinator > "Fathom is the best companion for video calls with clients, It has helped me keep a record of the most important factors discussed in my calls." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6634525) DV Diego V. Business Builder > "Not available in Spanish and also, the message to record the meeting is sent 1 minute before." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6470675) VR Verified Reviewer Technical Leader > "I sound like a paid commercial but this saves me so much time and allows for an immediate sharing of the transcript, summary, recording, etc." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6303274) MM Michael M. Founder > "I made the change request several weeks prior to when the account transfer was needed and I got zero response." [See full review](https://www.capterra.com/p/276054/Fathom/#SoftwareAdvice___6630085) SP Sebastian P. Head of Digital Transformation > "Fathom solves the problem of note-taking during meetings, allowing me to fully focus on the conversation without distraction." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6772599) CS Chirag S. Engineering Manager > "Unable to list down all my upcoming meetings at one go, in the menu bar." [See full review](https://www.capterra.com/p/276054/Fathom/#Capterra___6236128) [View Reviews](https://www.capterra.com/p/276054/Fathom/reviews/) VR Verified Reviewer ceo > "It helps to handle more works that can be done by chatbot, such as shipping status, payment status." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___4815009) Valery I. CEO > "THERE IS NO customer support, it is just bots!!!" [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___7042041) Nicole C. Marketing Director > "The support and the \[sensitive content hidden\] are both exceptional. Although there is a learning curve, the software is highly powerful..." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___5057587) DC Dean C. CEO > "Nothing at the moment, I'm yet to see something I'm disappointed in, I panicked at one point and thought the data was erased but it was my..." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___5031460) KQ ‪KHLDUN Q. sales manager > "UChat's support team and updates also reassure me that it's a reliable choice for long-term use." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___6570791) Yash S. CEO > "Uchat reduced our support by automating the most part of it." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___4699410) SS Sushant S. Owner > "It makes my life easy by saving 10+ hours of time for me and my support agents for queries from customers." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___4731281) Hilton D. Conversational Developer > "Right now, Feb 2022, the platform lacks a unified inbox." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___3359713) MK Mark K. Marketer > "Uchat covers every imaginable business use case with its own chatbots and direct integrations to multiple crucial third parties like..." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___4677294) Ahmad Fikri M. Marketing Officer > "Some issues related to several users does not understand the UChat offering." [See full review](https://www.capterra.com/p/239947/UChat/#Capterra___3359533) [View Reviews](https://www.capterra.com/p/239947/UChat/reviews/) ## User interface 4.97 (807) [UChat](https://www.capterra.com/p/239947/UChat/) 4.89 (73) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Fathom 20/50 - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Escalation - API - Autoresponders - Chatbot - Chat/Messaging - Chat Transcript - Code-free Development - Communication Management - Configurable Workflow - Contextual Guidance - CRM - Customer Database - Customer Experience Management - Customer Segmentation - Customer Service Analytics - Customizable Branding - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - For Developers - Generative AI - Intent Recognition - Knowledge Base Management - Lead Capture - Live Chat - Monitoring - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Natural Language Search - Performance Metrics - Pre-Configured Bot - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Reporting & Statistics - Search/Filter - Sentiment Analysis - Social Media Integration - Speech Recognition - Speech Synthesis - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/276054/Fathom/#features) UChat Top features 26/50 - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Escalation - API - Autoresponders - Chatbot - Chat/Messaging - Chat Transcript - Code-free Development - Communication Management - Configurable Workflow - Contextual Guidance - CRM - Customer Database - Customer Experience Management - Customer Segmentation - Customer Service Analytics - Customizable Branding - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - For Developers - Generative AI - Intent Recognition - Knowledge Base Management - Lead Capture - Live Chat - Monitoring - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Natural Language Search - Performance Metrics - Pre-Configured Bot - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Reporting & Statistics - Search/Filter - Sentiment Analysis - Social Media Integration - Speech Recognition - Speech Synthesis - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/239947/UChat/#features) ### Recognition No recognitions have been awarded to Fathom No recognitions have been awarded to UChat ### Deployment & support Fathom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UChat Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Fathom - By FATHOM - Located in United States - Founded in UChat - By SmartLink - Located in Australia - Founded in ## Popular Comparisons [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $15/month Price $14.99/month 4.9 Features 4.5 5.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-276054/Zoom-Video-Conferencing-vs-Fathom) [UChat](https://www.capterra.com/p/239947/UChat/)[4.89 (73)](https://www.capterra.com/p/239947/UChat/reviews/) vs [Botpress](https://www.capterra.com/p/199292/Botpress/)[4.49 (37)](https://www.capterra.com/p/199292/Botpress/reviews/) $10/month Price CA$0/month 4.9 Features 4.3 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/199292-239947/Botpress-vs-UChat) [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) $15/month Price $8.75/month 4.9 Features 4.6 5.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-276054/Slack-vs-Fathom) [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) vs [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) $15/month Price Contact vendor for pricing 4.9 Features 4.4 5.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/159318-276054/Outreach-vs-Fathom) [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) vs [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) $15/month Price Contact vendor for pricing 4.9 Features 4.7 5.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157969-276054/Gong-io-vs-Fathom) [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) vs [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (313)](https://www.capterra.com/p/194117/Wingman/reviews/) $15/month Price $1080/year 4.9 Features 4.6 5.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/194117-276054/Wingman-vs-Fathom) [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) vs [Apollo.io](https://www.capterra.com/p/158696/Apollo/)[4.52 (387)](https://www.capterra.com/p/158696/Apollo/reviews/) $15/month Price $0/month 4.9 Features 4.5 5.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158696-276054/Apollo-vs-Fathom) [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) vs [Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) $15/month Price $35/month 4.9 Features 4.3 5.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132667-276054/Close-io-vs-Fathom)