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Short term rental management companies, Vacation rental management companies, Serviced accommodation management companies, Holiday let management companies
Kigo is designed for vacation rental management professionals with any number of properties and any level of experience. We're here to support your unique business needs.
Adding photos is easy I love the links to google maps and so far guests have found it really useful. Also love the QR code function and that it can just be send over WhatsApp and email.
Occasionally, it timed out, so you sometimes lost information you had added / edited.
Extremely Happy with airguide. It provides my guests with all the necessary information and recommendations in an easy to read format with beautiful images, customer service is top notch.
It's not the most intuitive for guests to navigate. With all the information necessary, it can be difficult for some things to stand out.
Jamie's responsiveness and ability to locate and fix or recommend work-arounds is unparalleled. A huge Thanks to you and to Air Guide for understanding the old-school concept of customer service.
I wanted an alternative to having a book in the airbnb that would lose pages or get lost or rip etc.
The customer service and the airguide team are SUPERB!!!! Especially since I am in Florida and they are in the UK.
I cannot thing about anything right now that I don’t like about the platform.
The user interface was modern and appealing to the eye. The optional web site design with sign up feature is awesome and a great value.
The Airbnb integration was plagued by issues such as poorly sized photographs due to a kigo error.
I loved working with our rep. She was very knowledgeable and a pleasure to work with. She has been super helpful and easy to work with.
Now all that being said all the functionality is there - It is just confusing, buried and difficult to find.
Great channel manager and very clever system to manage house keepers & guests. Romain our client manager is fantastic.
This glitch and the horrendous customer service has been a devastation to our business. We have spent somewhere around 20 hours emailing and calling for assistance and end up at square one each time.
The support team at Kigo is the best. Super informative and totally great when it comes to customer service.
But after 2 weeks using it, we saw some wrong pricing and switch it off. Except the bug, there are 2 bad points for this pricing engine.
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