# Compare RingCX vs Mango Voice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RingCX and Mango Voice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/242186-249548/RingCentral-Contact-Center-vs-Mango-Voice

---

# RingCX vs Mango Voice Features and Cost Comparison

Last updated June 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RingCXMango Voice2/4 selected

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

[## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Starting Price

$65.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [258 reviews](#user-reviews)

Positive

210

Neutral

30

Negative

18

[## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Starting Price

$32.95/month

Value-for-Money

4

Functionality

4

Ease of Use

4.2

Customer Service

3.8

Reviews Sentiment

TE

TE

Based on [110 reviews](#user-reviews)

Positive

70

Neutral

17

Negative

23

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zoho Voice

4.0 (46)

* * *

Starting Price

$34.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

76%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Zendesk Suite

4.4 (4,083)

* * *

Starting Price

$115.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

89%

of reviewers  
rated it above 4 stars

* * *

### Twilio

4.4 (505)

* * *

Starting Price

$0.01

Usage Based

Free Trial

Free Version

* * *

User rating

88%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (997)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,376 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Mobile Access

4.8

Online Voice Transmission

4.7

Video Conferencing

3.0

API

5.0

Chat/Messaging

4.4

63%Fit

Missing features

Feature ratings

Mobile Access

3.1

Online Voice Transmission

3.9

Video Conferencing

NA

API

2.8

Chat/Messaging

4.2

User satisfaction

User satisfaction

4.2

User reviews[258](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

3.7

User reviews[110](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.0

Customer support

3.8

Price starts from

Price starts from

$65Per User, Per Month

-   Free version
-   Free trial

Price starts from

$32.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

Best for

Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies.

## User reviews

Pros & cons

LL

Lidia L.

medical assistant

> "The reporting and analytics tools offer valuable insights, and the integrations with other business..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389)

SL

Shagontha L.

Customer service

> "The time it takes to update the app and the callback system is kind of laggy. But not too bad."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055)

CN

Cici N.

Attorney

> "I think that RingCX is a excellent tool for remote offices, and people who need the ability to have a..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104)

LL

Lidia L.

medical assistant

> "The biggest drawback was the learning curve for advanced features and reporting."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389)

YG

Yoel G.

Sales Manager

> "What I liked most about RingCX was its intuitive omnichannel interface, which allowed agents to handle..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397)

Daria J.

Marketing Associate

> "For some reason there is an active team chat that gives me notification every time someone posts..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

ADCT

Allan Del Cris T.

Credentialing Specialist

> "In addition to that, the automatic transcribing gives an edge compared to other tools, as someone who is..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937)

Ian F.

Marketing Equipment Manager

> "It is almost impossible to tell who is callling you from a transferred call."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7131050)

SB

Srushti B.

Administrative assistant

> "I like the popup feature from the extension that appears whenever I hover my cursor over any contact..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789)

Ryan P.

Speech Language Pathologist

> "Texting can be unreliable at times."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7175965)

RW

Robert W.

Operations Manager

> "It uses wifi which enables us to have access anywhere in the world without being hampered by cell..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826)

Daria J.

Marketing Associate

> "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from their..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

AR

Ashley R.

Legal Assistant

> "I have been able to leave my desk and answer a client call directly from my cell phone allowing me to not..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6633095)

CM

Coral M.

Sales Associate

> "It's hard to fix those in the settings"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027)

ADCT

Allan Del Cris T.

Credentialing Specialist

> "It provides me all the necesarry things I need with customer engaging activity."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937)

EM

Erica M.

Client Care Coordinator - Licensed Professional Counselor

> "There are some bugs that occur frequently where read texts appear unread and faxes come in later than..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640)

JG

Jamie G.

Radiology Supervisor

> "I don't use RingCX as much as the rest of my company because I am not on the phones consistently like..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440)

KM

Kyle M.

Customs Account Analyst

> "It constantly disconnects, showing agents that were online as offline or in DND mode randomly causing..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6834798)

RW

ROBERTA W.

Referral Coordinator

> "I like that I can use my phone to call in when I cant or dont have speakers and a camera"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6760448)

RK

Ryan K.

Owner

> "They keep "escalating" the issue to the next person who is equally underqualified and we are still..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

Cayla F.

Paralegal

> "The techs did everything they could to make sure that we had an easy transition."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7117300)

CS

Connor S.

Brokerage Operations Associate

> "We had some difficulties with their customer support team as our account managers on file took very long..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898)

LS

Liz S.

Business Development

> "Love how easy it was to keep track of SMS and emails, voicemails."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7049744)

SF

Simon F.

Arborist

> "The call routing; voicemail and messages weren’t adjustable enough to our needs."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6655367)

KH

Karen H.

Attorney

> "Decent value for the money and relatively reliable and clear system."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7079112)

VR

Verified Reviewer

Dispatcher

> "One notable limitation is the call recording storage; on most plans, both on-demand and automatic call..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025)

YG

Yoel G.

Sales Manager

> "The platform provided a unified, easy-to-use solution for managing customer interactions across multiple..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397)

CN

Cici N.

Attorney

> "So at times you receive texts but cannot respond to them."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104)

TL

Tung L.

Accounting and HR Assistant

> "It is positively and adequately complete its purpose for meeting and communication using technology."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6421899)

RS

Rachel S.

Receptionist

> "It has some glitches especially when you have multiple calls coming in."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6735140)

PJ

Paul J.

Office Administration

> "It's convenient having the forwarding and queue services on multiple devices."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379)

PD

Paul D.

Education consultant

> "initial loading takes a little while and sometimes flashes as though missed activity but not the case."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722)

TH

Taralyn H.

RCM Manager

> "Ring provides unbeatable clarity in every phone call."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409)

BE

Brittany E.

negotiator

> "I do not like that there is so much downtime with RingCX at least once a week the service goes down and..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005)

CW

Casey W.

Office Manager

> "Ring Central has made it easy for us to work with employees that work remote as well."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6489608)

Daria J.

Marketing Associate

> "Some functions are not easy to understand and sometimes the app wouldn't allow more than 10 people in the..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

SC

Sam C.

Dispatcher

> "There is a lot of phone support and easy to access portal."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893)

JC

Jennifer C.

Controller

> "It's been ONE WEEK and still no reply regarding my payment of that last invoice and cancellation of the..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

SL

Shagontha L.

Customer service

> "Nice interface."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055)

RW

Robert W.

Operations Manager

> "The app can be buggy at times which can affect calling"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826)

CM

Coral M.

Sales Associate

> "RingCX is so easy to use."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027)

VR

Verified Reviewer

BDM

> "Very inconvenient if I am in th middle of a task"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

Ryan P.

Speech Language Pathologist

> "It is fairly straightforward to set up."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7175965)

JC

Jennifer C.

Controller

> "If I could give negative stars for customer service, it wouldn't be enough."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

Sera A.

Realtor

> "Good custumer support and no issues."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7095130)

RK

Ryan K.

Owner

> "They will not let me speak to a supervisor, and no one understands the complexity of the issue we're..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

VR

Verified Reviewer

BDM

> "I will continue to use RingCX due to its functionality and ease of use. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

TW

Todd W.

Escrow Manager

> "Setup could be difficult, had trouble with some dropped calls"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6744467)

PJ

Paul J.

Office Administration

> "It's been great overall with helping to direct calls throughout the company."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379)

RK

Ryan K.

Owner

> "Great communication when your talking to sales, but once you sign up, you get the worst treatment ever."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

EM

Erica M.

Client Care Coordinator - Licensed Professional Counselor

> "It is user friendly and allows us all of the features that we need to run smoothly."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640)

Daria J.

Marketing Associate

> "There are some bugs that really need to be fixed."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

BE

Brittany E.

negotiator

> "This helps with everyday communication."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005)

TH

Taralyn H.

RCM Manager

> "I haven’t been able to locate my sent faxes."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409)

CS

Connor S.

Brokerage Operations Associate

> "It's easy to use their admin portal and customize it to your preference."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898)

EH

Evan H.

Sales associate

> "My phone rings constantly when I’m off. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602)

KDD

Kent Dominic D.

Sales and Marketing

> "I like that it can be integrated into HubSpot."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358)

SB

Srushti B.

Administrative assistant

> "Setup was bit complicated and needed IT help."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789)

MT

Michelle T.

Operations Manager

> "Overall, every experience that I have had with RingCentral Contact Center has been a positive one and all..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6639003)

SC

Sam C.

Dispatcher

> "There is not much else to dislike about this service."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893)

DG

Dawn G.

Child Care Registrar

> "I love having this app rather than a land line."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6629379)

EL

Evelyn L.

Operations Manager

> "Their support center was terrible, and their price was high."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183)

AH

Adam H.

Service Manager

> "We find that these features have allowed us to make more money each month through the ease of integration..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239)

Daria J.

Marketing Associate

> "that was online and non responsive."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

AA

Angelica A.

Team Lead

> "Despite being expensive Ring Central offers value for your money."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894)

JM

Jasmine M.

Analyst

> "I don’t think it was super easy to use for a beginner"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870)

JG

Jamie G.

Radiology Supervisor

> "I liked that screen layout was pleasing to the eye."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440)

JC

Jennifer C.

Controller

> "You can't just cancel online."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

CN

Carli N.

Scheduler

> "Phone quality was always good."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7066530)

RP

RYAN P.

Senior Account Executive

> "Can not transfer calls or join 3rd part y to calls."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6248220)

VR

Verified Reviewer

BDM

> "The app and the site are very easy to navigate. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

JS

Jessica S.

Customer Experience Manager

> "Call listening was not up to standard and we had to take on another company to be able to assist with this"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___5085431)

PD

Paul D.

Education consultant

> "Quality is clear, easy to navigate and intuitive GUI."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722)

OF

Osman F.

Marketing Support Manager

> "Sometimes it is difficult to integrate with different softwares"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842)

MS

Michelle S.

General Manager

> "During the chats, they are professional and friendly."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6612314)

AA

Ash A.

Director

> "horrible experience terrible service just bad"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6709147)

VR

Verified Reviewer

Dispatcher

> "This feature facilitates effortless communication with team members and clients alike."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025)

RV

Ryan V.

Marketing Assistant

> "The only downside, which would be a problem for any VoIP, is that if the power were to be cut and you are..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3821078)

EL

Evelyn L.

Operations Manager

> "In terms of the application and features, they were good. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183)

CL

Carter L.

Cost reduction consultant

> "Pricing gets out of control the higher your package gets"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6299051)

[View Reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

TE

Taya E.

Medical Assistant

> "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

GO

Gwen O.

Amin Manager

> "The app doesn’t work well and regularly signs you out which leaves you unable to answer calls when they come in"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___7164132)

TE

Taya E.

Medical Assistant

> "I like that you can easily access call logs and get customer support."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

NT

Nicki T.

OWNER

> "I do not know how they perform their audit but it was done incorrectly."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931)

RC

Rebeca C.

Front Desk Representative

> "It allows me to keep in touch with clients/patients very easily."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

EE

Erika E.

Front desk

> "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

MB

Matt B.

IT Project Managment

> "What i like about Mango Voice is the team is willing to work with you to solve issues."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549)

AT

Allie T.

Director of Operations

> "There have been several days of issues of phones not working, calls getting dropped, not being able to answer a..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

RC

Rebeca C.

Front Desk Representative

> "Mango it's an easy access app."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

BS

Barbara S.

Office Manager

> "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large portion..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740)

TL

Tiffany L.

Office Manager

> "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

KH

Kelsey H.

Accounts Receivable

> "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

NG

Nicole G.

COO

> "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

VS

Venkatesh S.

CEO

> "The number porting was incomplete when I was told it was but then it had not been and both my offices was..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653)

LM

Lori M.

Office Mgr

> "There are so many features, a few of which integrate into our Open Dental software and our Flex application we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104)

RB

Roger B.

Owner/dentist

> "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066)

CD

Chelsea D.

Front Office Manager

> "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

SW

Sean W.

Doctor

> "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no answer..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654)

JV

Jenny V.

Office Manager

> "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

JP

Jonathan P.

Patient Care Coordinator

> "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "I like being able to use my cell phone when I'm out of the office and still be able to contact patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

NG

Nicole G.

COO

> "The price point was much better than our previous VOIP telephone provider with much better software and..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

KC

Kyle C.

Owner

> "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

JH

Jake H.

CEO

> "I love that we can record our calls to train our team on what they are doing well and what can be improved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812)

JV

Jenny V.

Office Manager

> "I use the android version and it is inconsistent on working while trying to call people from the office number."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

DM

Daryl M.

president- moss chiropractic

> "I didn't know there were so many more options to help manage calls and messaging. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093)

JO

Jenell O.

Office Manager

> "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

PP

Pattee P.

Office manager

> "My patients love being able to text me and it's a much quicker response time than email."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100)

AT

Allie T.

Director of Operations

> "We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

JJ

Jennie J.

Front Office

> "I also like the feature of being able to see how is calling the office"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092)

MO

Melissa O.

Office Manager

> "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685)

JO

Jenell O.

Office Manager

> "I was able to let them know what I wanted and they made it happen within the programs scope."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

MB

Michelle B.

Dds/owner

> "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service to..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984)

HB

Holly B.

Office Manager

> "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636)

AL

Amy L.

Office Manager

> "Phones, systems, customer service, billing, app, you name it, it does not work like it should. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069)

EE

Erika E.

Front desk

> "How easy it is to use.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

KS

Kim S.

Office Manager

> "We recently have ha many issues with dropped calls, lines down or east coast issues.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614)

DW

Dawn W.

Office Manager

> "I can also change or update the settings easily online as well, very."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

JC

Jon C.

Dentist

> "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946)

BD

Benjamin D.

Associate

> "The phones work for calls, but are otherwise only OK."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236)

JR

Janine R.

Office Manager

> "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996)

NL

Nicole L.

Schedule Coordinator

> "I like that all calls are recorded and you can go back and listen."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035)

BB

Blair B.

Practice Administrator

> "For a medical office to be without phone service for HOURS and have no one to speak with about it is..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708)

CD

Chelsea D.

Front Office Manager

> "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

CM

Christina M.

Office Manager

> "The phones are constantly "down" - or the phones work but voicemail is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536)

KC

Kyle C.

Owner

> "I like their text feature when it works."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

PP

Parth P.

Dentist

> "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a year..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

DP

Dustin P.

Office Manager

> "VOIP is a cheaper alternative and is easy to manage once you learn the interface."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662)

MM

Mary M.

Office Manager

> "The amount of times the service is interrupted and is down."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221)

BG

Bhumija G.

Dentist

> "Caller id is a useful feature ."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669)

BP

Bradford P.

Owner

> "Seems like we get dropped calls and have had multiple several hour long outages."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833)

DC

Diana C.

Office Manager

> "Mango is easy to call or chat with and the service and resolutions are quick. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

JM

Jodie M.

Owner/Doctor

> "Can be a bit challenging to figure out some of the features which leads to them not being utilized"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055)

JP

Jonathan P.

Patient Care Coordinator

> "I do think that it's easy to use on my cell phone when I work remotely."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

MW

Marc W.

Owner

> "Call lag, static, dropped calls frequently"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616)

DC

Diana C.

Office Manager

> "Minimal issues and great resolution."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

KC

Kyle C.

Owner

> "Now, about every 4-6 weeks there is an outage where their services do not work."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

BD

Brian D.

Pediatric Dentist

> "Easy to use app and like the ability to choose my own numbers"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

ES

Ellis S.

Owner

> "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998)

TL

Tiffany L.

Office Manager

> "It is also very convenient that we can also fax using this software!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

SC

Scott C.

Owner

> "Once again the only gripe is the web app and the texting that are terrible."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017)

AL

Arnel L.

dentist

> "Porting was easy and staff can use it right away without much training."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531)

AB

Abishek B.

Owner

> "Wait times with customer service are ridiculously long."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771)

JB

Jessica B.

Purchasing

> "Mango has great customer service and is always there quickly to help."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668)

PP

Parth P.

Dentist

> "When phone systems go down and we lose business"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

JE

Jay E.

VP

> "Pretty consistent most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058)

OL

Olivia L.

Admin Assistant

> "Phone lines get are off and there is no time given of it being resolved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095)

RL

Richard L.

Office Manager / IT Administrator

> "It's stable most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047)

JP

Jonathan P.

Patient Care Coordinator

> "I have to keep signing in and go through that whole process and it does waste time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JH

Justin H.

Dentist

> "Easy to implement, I like the new text option"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445)

RV

Rose V.

Guest Relations Manager

> "In Canada, the Mango Voice app is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086)

DW

Dawn W.

Office Manager

> "Very pleased, as a matter of fact, I have told several other offices about Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

SW

Sandra W.

Office Manager

> "The previous questions make me aware we may not be using our service to its full potential."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528)

VR

Verified Reviewer

dentist

> "integrations works great."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682)

BD

Brian D.

Pediatric Dentist

> "It is hard to determine how to setup your own voicemail"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

JP

Jonathan P.

Patient Care Coordinator

> "The app is very easy to navigate and it gets the job done."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

TH

Tariq H.

DENTIST

> "it gets more pricey if you add users."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147)

KH

Kelsey H.

Accounts Receivable

> "Customer Service is great and always super helpful!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

JP

Jonathan P.

Patient Care Coordinator

> "However, the repetition of signing in does waste a lot of time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

[View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

## User interface

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

4.24 (258)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)

3.69 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RingCX

Top features

36/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#features)

Mango Voice

26/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/249548/Mango-Voice/#features)

### Recognition

RingCX is recognized as a top-rated tool in 3 Capterra Shortlist reports

Mango Voice is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

RingCX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mango Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RingCX

-   By RingCentral
-   Located in United States
-   Founded in 1999

Mango Voice

-   By Mango Voice
-   Located in United States
-   Founded in

## Popular Comparisons

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

$65/month

Price

$29/month

4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-242186/RingOver-vs-RingCentral-Contact-Center)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

$32.95/month

Price

$29/month

4.0

Features

4.7

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-249548/RingOver-vs-Mango-Voice)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

$65/month

Price

$90/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-242186/Cloud-Predictive-Dialer-vs-RingCentral-Contact-Center)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$32.95/month

Price

$30/month

4.0

Features

4.3

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/242188-249548/RingCentral-MVP-vs-Mango-Voice)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

$65/month

Price

$25/month

4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-242186/CallCenterNOW-vs-RingCentral-Contact-Center)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

$32.95/month

Price

$27/month

4.0

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/190976-249548/Dialpad-Sell-vs-Mango-Voice)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$65/month

Price

$15/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-242186/LiveAgent-vs-RingCentral-Contact-Center)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.23 (462)](https://www.capterra.com/p/184709/Aircall/reviews/)

$32.95/month

Price

$40/month

4.0

Features

4.1

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/184709-249548/Aircall-vs-Mango-Voice)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (143)](https://www.capterra.com/p/136728/Readymode/reviews/)

$65/month

Price

$199/month

4.3

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136728-242186/Readymode-vs-RingCentral-Contact-Center)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

$32.95/month

Price

$350/year

4.0

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-249548/3CX-vs-Mango-Voice)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$65/month

Price

$25/month

4.3

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-242186/Nextiva-vs-RingCentral-Contact-Center)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

$32.95/month

Price

$0.0079

4.0

Features

4.5

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/180158-249548/Twilio-Communications-Platform-vs-Mango-Voice)