Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Deliver a better customer service experience with RingCentral Contact Center. Meet customers on their preferred channel to provide immediate, helpful service at any time.
We serve Small, Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements.
Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.
RingCentral should at least try and warn the company two days before stopping services IF the problem is about monthly subscription.
This software help my organization to have perfect platform to interact with prospects and clients. It also has us in managing our customer through effective communication.
The only complaint I have with this software is that sometimes when the phone calls come in, they don't ring or even show up until you get a notification that you missed the phone call.
THE INCOMING FAX LINE FOR THIS SOFTWARE IS WONDERFUL , ITS AN FAIR EASY TO USE SYSTEM As well as training and using the system is very easy.
I reached out many times to support and they conveniently 'lost' all records of our calls and wanted me to start over in explaining what went wrong each time.
Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.
Sometimes there is a small delay if you are working remotely.
A substantial and marvelous experience with Acefone, they have a knowledgeable, well informed and friendly team that are always accessible to help.
5 days after payment this was not set up and there was no contact from the provider.
Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.
Pipedrive integration was unclear needs more work.
Initial impression is quite good great supportive staff and we are really impressed.
Setting up the intimal integration with Zoho was a little bit confusing.
They gave me special offer which i accepted and as I just start using now and hoping it will be good for my business. They have lot of options to use.
Not sure yet haven't started, i have just signed up but i will report back once i know.
Josh: Hi, my name's Josh. I'm a lawyer and law firm partner at a firm I founded. I give RingCentral's app five out of five stars. For more reviews like this, click the link below. Prior to adoption of RingCentral, we had a couple of different solutions for our phone handling. That's one of the reasons we selected RingCentral. We had our main landline provider, which I believe at the time was AT&T, as well as a few different cell phone numbers and other portable numbers, then consolidating them was one of the big reasons we chose RingCentral. We chose RingCentral because it's an industry leader that everybody was very familiar with. When we polled our friends and colleagues, it received very high marks for ease of use, as well as the commonness of the setup. We really like using programs and applications that are industry standard so that we don't have a lot of training and onboarding issues. All things considered, despite our really variety based initial setup, we found onboarding to RingCentral to be pretty straightforward and pretty easy to use. Certainly, there's always challenges and bumps when adopting a technology and bringing your other technologies into the fold. But I found RingCentral to be very easy to set up and use in my small office.
RingCentral Contact Center
Acefone
Top FeaturesRingCentral Contact Center
Acefone
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing:
