# Compare RingEX vs Mango Voice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RingEX and Mango Voice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/242188-249548/RingCentral-MVP-vs-Mango-Voice

---

# RingEX vs Mango Voice Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RingEXMango Voice2/4 selected

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

[## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [1,205 reviews](#user-reviews)

Positive

979

Neutral

148

Negative

78

[## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Starting Price

$32.95/month

Value-for-Money

4

Functionality

4

Ease of Use

4.2

Customer Service

3.8

Reviews Sentiment

TE

TE

Based on [110 reviews](#user-reviews)

Positive

70

Neutral

17

Negative

23

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## Summary

* * *

Key features rated by users

Features selected based on 3,094 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Call Routing

4.4

Mobile Access

4.4

Alerts/Notifications

4.3

Call Logging

4.8

Call Recording

4.6

76%Fit

Feature ratings

Call Routing

4.2

Mobile Access

3.1

Alerts/Notifications

4.3

Call Logging

4.2

Call Recording

4.4

User satisfaction

User satisfaction

4.2

User reviews[1,205](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.0

User satisfaction

3.7

User reviews[110](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.0

Customer support

3.8

Price starts from

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Price starts from

$32.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

Best for

Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies.

## User reviews

Pros & cons

Reneisha H.

Clinical Programs Manager

> "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080)

BW

Brandon W.

CTO

> "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

BB

Bonnie B.

Digital Systems Manager

> "It is an improvement from our previous voip experience which required the use of a physical phone, however, the RingCentral Video issues and our..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7167752)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

AP

Albert P.

Administrator

> "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

BW

Brandon W.

CTO

> "This was also not clearly explained during the sales process, despite us outlining our requirements upfront."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

BW

Brandon W.

CTO

> "The core phone functionality works, but additional features require more setup and cost."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397)

SH

Sarah H.

Appt Setter

> "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319)

AS

Alex S.

Business Development Manager and Senior Marketing Strategist

> "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329)

JB

Jonathan B.

HR and Operations Analyst

> "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

MC

Milena C.

Office Manager

> "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your phone..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394)

MF

Meg F.

Owner

> "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

AP

Albert P.

Administrator

> "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

DJ

Daniel J.

Sales Development Rep

> "Doesnt have an available function to automate text messages"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399)

CS

Connor S.

Brokerage Operations Associate

> "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246)

CE

Cameron E.

Chief Operations Officer

> "Sometimes the notifications settings can get messed up without any intervention."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854)

LH

Lyla H.

Administrator

> "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

BP

Beth P.

Data Entry Manager

> "Some of the reporting for RingEX is lacking. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

LH

Lyla H.

Administrator

> "It alleviates the need to have office (Landline) phones."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

JM

Juan M.

Operations Supervisor

> "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

WB

Walter B.

Director of Sales

> "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095)

TK

Taylor K.

People Ops Specialist

> "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451)

JG

Jennifer G.

Partner

> "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422)

JS

Joshua S.

Director of Information Systems

> "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032)

LH

Lyla H.

Administrator

> "The app is easy to use and we are able to block spam calls with ease."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

LO

Luke O.

Sales Dev Manager

> "Before, the app did not include HUD features which made it more difficult, but this has been addressed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We we're able to use text authentication services, call clients, and keep our office going from any location in the world."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

MF

Meg F.

Owner

> "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

BP

Beth P.

Data Entry Manager

> "It's nice to be able to fax, call, text and message all within one app."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

Mario D.

General Manager

> "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

JG

Justin G.

Paralegal

> "The digital fax is also very convenient when having to send large faxes."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480)

CD

Claire D.

Contract Administrator

> "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

SW

Shannon W.

VP Operations

> "It is quite efficient and effective to have several key business services in one spot. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068)

JV

Jon V.

IT Service Delivery Manager

> "There are times where it can be difficult to work with the RingCentral sales team and support teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

CD

Claire D.

Contract Administrator

> "The number I was assigned also comes up on peoples phones as spam."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

RC

Robert C.

Owner / Manager

> "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667)

LO

Luke O.

Sales Dev Manager

> "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

TG

Tiffany G.

Director of Marketing

> "I struggle to listen to voicemails from my RC calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461)

SC

Summer C.

Reservation Manager

> "This enhances communication & efficiency by bringing these platforms to our employees based in different countries."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues,"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

DL

Danielle L.

EHR Clinical Consultant

> "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678)

BB

Brian B.

GM

> "Customer service will drag you around until you accept to live with the issues."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

JM

Juan M.

Operations Supervisor

> "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection problems..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

LW

Lela W.

Paralegal

> "I don't like that you can't save text messages from and to clients to save in the file when we close a file."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756)

VR

Verified Reviewer

Account Executive

> "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822)

VR

Verified Reviewer

Housing Specialist

> "Changing the settings doesn’t always improve the problems either."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

JG

Jenna G.

Admin

> "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672)

LM

Laura M.

Quality Assurance Analyst

> "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441)

AA

Adrianna A.

Manager

> "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196)

KS

Kubra S.

Designer

> "Sometimes it is hard to connect to the meetings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366)

KT

Krystal T.

Property Manager

> "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052)

AQ

Alexandra Q.

Operations Specialist

> "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

RD

Reema D.

Associate Director

> "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services online."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "Sometimes messaging just stops without a warning."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

JV

Jon V.

IT Service Delivery Manager

> "It provides us the flexibility to be out in the field and still receive calls from our clients."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC side."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

AM

Aries M.

Customer Support

> "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134)

VR

Verified Reviewer

Founder

> "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351)

PC

Paloma C.

Accounting Associate

> "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664)

JJ

Jennifer J.

LEAD REIMBURSEMENT

> "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740)

MH

Marcy H.

Operations Manager

> "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517)

Adam F.

IT Infrastructure Analyst

> "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716)

SB

Stephanie B.

Office Administration

> "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666)

SV

Sally V.

Sales

> "We cannot place calls, we can only receive them because their cost for international calls is too expensive."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477)

DR

Dionel R.

Intake

> "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276)

AJ

Amy J.

Office Manager

> "The customer support was not very helpful. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6119926)

AB

Alexander B.

Managing attorney

> "Intuitive features and functions are in place that allows you to easily get done what you need to."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5094654)

Mario D.

General Manager

> "Talking to people a world away and getting them to understand what the issue I was experiencing, including screenshots and videos, felt like talking to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

JB

Jennifer B.

Administrative Assistant

> "I like that I can call out of my cell phone not using my phone number to customers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4998610)

KC

Karla C.

Leasing agent

> "What I don't dislike is having to log in"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6027748)

[View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

TE

Taya E.

Medical Assistant

> "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

GO

Gwen O.

Amin Manager

> "The app doesn’t work well and regularly signs you out which leaves you unable to answer calls when they come in"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___7164132)

TE

Taya E.

Medical Assistant

> "I like that you can easily access call logs and get customer support."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

NT

Nicki T.

OWNER

> "I do not know how they perform their audit but it was done incorrectly."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931)

RC

Rebeca C.

Front Desk Representative

> "It allows me to keep in touch with clients/patients very easily."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

EE

Erika E.

Front desk

> "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

MB

Matt B.

IT Project Managment

> "What i like about Mango Voice is the team is willing to work with you to solve issues."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549)

AT

Allie T.

Director of Operations

> "There have been several days of issues of phones not working, calls getting dropped, not being able to answer a..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

RC

Rebeca C.

Front Desk Representative

> "Mango it's an easy access app."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

BS

Barbara S.

Office Manager

> "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large portion..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740)

TL

Tiffany L.

Office Manager

> "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

KH

Kelsey H.

Accounts Receivable

> "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

NG

Nicole G.

COO

> "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

VS

Venkatesh S.

CEO

> "The number porting was incomplete when I was told it was but then it had not been and both my offices was..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653)

LM

Lori M.

Office Mgr

> "There are so many features, a few of which integrate into our Open Dental software and our Flex application we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104)

RB

Roger B.

Owner/dentist

> "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066)

CD

Chelsea D.

Front Office Manager

> "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

SW

Sean W.

Doctor

> "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no answer..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654)

JV

Jenny V.

Office Manager

> "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

JP

Jonathan P.

Patient Care Coordinator

> "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "I like being able to use my cell phone when I'm out of the office and still be able to contact patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

NG

Nicole G.

COO

> "The price point was much better than our previous VOIP telephone provider with much better software and..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

KC

Kyle C.

Owner

> "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

JH

Jake H.

CEO

> "I love that we can record our calls to train our team on what they are doing well and what can be improved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812)

JV

Jenny V.

Office Manager

> "I use the android version and it is inconsistent on working while trying to call people from the office number."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

DM

Daryl M.

president- moss chiropractic

> "I didn't know there were so many more options to help manage calls and messaging. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093)

JO

Jenell O.

Office Manager

> "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

PP

Pattee P.

Office manager

> "My patients love being able to text me and it's a much quicker response time than email."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100)

AT

Allie T.

Director of Operations

> "We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

JJ

Jennie J.

Front Office

> "I also like the feature of being able to see how is calling the office"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092)

MO

Melissa O.

Office Manager

> "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685)

JO

Jenell O.

Office Manager

> "I was able to let them know what I wanted and they made it happen within the programs scope."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

MB

Michelle B.

Dds/owner

> "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service to..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984)

HB

Holly B.

Office Manager

> "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636)

AL

Amy L.

Office Manager

> "Phones, systems, customer service, billing, app, you name it, it does not work like it should. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069)

EE

Erika E.

Front desk

> "How easy it is to use.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

KS

Kim S.

Office Manager

> "We recently have ha many issues with dropped calls, lines down or east coast issues.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614)

DW

Dawn W.

Office Manager

> "I can also change or update the settings easily online as well, very."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

JC

Jon C.

Dentist

> "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946)

BD

Benjamin D.

Associate

> "The phones work for calls, but are otherwise only OK."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236)

JR

Janine R.

Office Manager

> "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996)

NL

Nicole L.

Schedule Coordinator

> "I like that all calls are recorded and you can go back and listen."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035)

BB

Blair B.

Practice Administrator

> "For a medical office to be without phone service for HOURS and have no one to speak with about it is..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708)

CD

Chelsea D.

Front Office Manager

> "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

CM

Christina M.

Office Manager

> "The phones are constantly "down" - or the phones work but voicemail is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536)

KC

Kyle C.

Owner

> "I like their text feature when it works."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

PP

Parth P.

Dentist

> "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a year..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

DP

Dustin P.

Office Manager

> "VOIP is a cheaper alternative and is easy to manage once you learn the interface."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662)

MM

Mary M.

Office Manager

> "The amount of times the service is interrupted and is down."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221)

BG

Bhumija G.

Dentist

> "Caller id is a useful feature ."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669)

BP

Bradford P.

Owner

> "Seems like we get dropped calls and have had multiple several hour long outages."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833)

DC

Diana C.

Office Manager

> "Mango is easy to call or chat with and the service and resolutions are quick. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

JM

Jodie M.

Owner/Doctor

> "Can be a bit challenging to figure out some of the features which leads to them not being utilized"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055)

JP

Jonathan P.

Patient Care Coordinator

> "I do think that it's easy to use on my cell phone when I work remotely."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

MW

Marc W.

Owner

> "Call lag, static, dropped calls frequently"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616)

DC

Diana C.

Office Manager

> "Minimal issues and great resolution."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

KC

Kyle C.

Owner

> "Now, about every 4-6 weeks there is an outage where their services do not work."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

BD

Brian D.

Pediatric Dentist

> "Easy to use app and like the ability to choose my own numbers"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

ES

Ellis S.

Owner

> "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998)

TL

Tiffany L.

Office Manager

> "It is also very convenient that we can also fax using this software!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

SC

Scott C.

Owner

> "Once again the only gripe is the web app and the texting that are terrible."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017)

AL

Arnel L.

dentist

> "Porting was easy and staff can use it right away without much training."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531)

AB

Abishek B.

Owner

> "Wait times with customer service are ridiculously long."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771)

JB

Jessica B.

Purchasing

> "Mango has great customer service and is always there quickly to help."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668)

PP

Parth P.

Dentist

> "When phone systems go down and we lose business"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

JE

Jay E.

VP

> "Pretty consistent most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058)

OL

Olivia L.

Admin Assistant

> "Phone lines get are off and there is no time given of it being resolved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095)

RL

Richard L.

Office Manager / IT Administrator

> "It's stable most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047)

JP

Jonathan P.

Patient Care Coordinator

> "I have to keep signing in and go through that whole process and it does waste time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JH

Justin H.

Dentist

> "Easy to implement, I like the new text option"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445)

RV

Rose V.

Guest Relations Manager

> "In Canada, the Mango Voice app is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086)

DW

Dawn W.

Office Manager

> "Very pleased, as a matter of fact, I have told several other offices about Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

SW

Sandra W.

Office Manager

> "The previous questions make me aware we may not be using our service to its full potential."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528)

VR

Verified Reviewer

dentist

> "integrations works great."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682)

BD

Brian D.

Pediatric Dentist

> "It is hard to determine how to setup your own voicemail"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

JP

Jonathan P.

Patient Care Coordinator

> "The app is very easy to navigate and it gets the job done."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

TH

Tariq H.

DENTIST

> "it gets more pricey if you add users."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147)

KH

Kelsey H.

Accounts Receivable

> "Customer Service is great and always super helpful!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

JP

Jonathan P.

Patient Care Coordinator

> "However, the repetition of signing in does waste a lot of time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

[View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

## User interface

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

4.24 (1,205)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)

3.69 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RingEX

Top features

35/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features)

Mango Voice

30/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/249548/Mango-Voice/#features)

### Recognition

RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports

Mango Voice is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

RingEX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mango Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RingEX

-   By RingCentral
-   Located in United States
-   Founded in 1999

Mango Voice

-   By Mango Voice
-   Located in United States
-   Founded in

## Popular Comparisons

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4.4

[View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

$32.95/month

Price

$350/year

4.0

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-249548/3CX-vs-Mango-Voice)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)[4.66 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

$30/month

Price

$18/month

4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/215555-242188/Clarity-Business-Phone-System-vs-RingCentral-MVP)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

$32.95/month

Price

$0.0079

4.0

Features

4.5

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/180158-249548/Twilio-Communications-Platform-vs-Mango-Voice)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

vs

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

$30/month

Price

$24/month

4.3

Features

4.1

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/187525-242188/Virtual-Office-vs-RingCentral-MVP)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

$32.95/month

Price

Contact vendor for pricing

4.0

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163604-249548/GoTo-Connect-vs-Mango-Voice)