# Compare RingEX vs Acefone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RingEX and Acefone based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/242188-264770/RingCentral-MVP-vs-Acefone

---

# RingEX vs Acefone Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RingEXAcefone2/4 selected

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

[## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [1,200 reviews](#user-reviews)

Positive

976

Neutral

148

Negative

76

[## Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [134 reviews](#user-reviews)

Positive

124

Neutral

2

Negative

8

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,902 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Mobile Access

4.4

Online Voice Transmission

4.4

Video Conferencing

4.4

API

3.5

Call Routing

4.4

75%Fit

Not enough reviews

Feature ratings

Mobile Access

4.6

Online Voice Transmission

4.7

Video Conferencing

5.0

API

1.0

Call Routing

4.4

User satisfaction

User satisfaction

4.2

User reviews[1,200](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.0

User satisfaction

4.6

User reviews[134](https://www.capterra.com/p/264770/Acefone/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Price starts from

$19.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

Best for

We serve Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements.

## User reviews

Pros & cons

AP

Albert P.

Administrator

> "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

Marco C.

Pre Litigation Legal Assistant

> "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775)

MC

Milena C.

Office Manager

> "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394)

JB

Jonathan B.

HR and Operations Analyst

> "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

LH

Lyla H.

Administrator

> "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

CE

Cameron E.

Chief Operations Officer

> "Sometimes the notifications settings can get messed up without any intervention."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854)

AS

Alex S.

Business Development Manager and Senior Marketing Strategist

> "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329)

MF

Meg F.

Owner

> "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

LH

Lyla H.

Administrator

> "It alleviates the need to have office (Landline) phones."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

DJ

Daniel J.

Sales Development Rep

> "Doesnt have an available function to automate text messages"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399)

AP

Albert P.

Administrator

> "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585)

LW

Lela W.

Paralegal

> "I don't like that you can't save text messages from and to clients to save in the file when we close a file."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756)

CS

Connor S.

Brokerage Operations Associate

> "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246)

BP

Beth P.

Data Entry Manager

> "Some of the reporting for RingEX is lacking. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

LH

Lyla H.

Administrator

> "The app is easy to use and we are able to block spam calls with ease."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612)

AQ

Alexandra Q.

Operations Specialist

> "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701)

WB

Walter B.

Director of Sales

> "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095)

JM

Juan M.

Operations Supervisor

> "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

JB

Jonathan B.

HR and Operations Analyst

> "The navigation part of RingEx is very compatible and easy to work through."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891)

TK

Taylor K.

People Ops Specialist

> "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451)

SB

Stephanie B.

Office Administration

> "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666)

VR

Verified Reviewer

Dispatcher

> "The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4780646)

JG

Jennifer G.

Partner

> "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422)

TB

Thomas B.

IT/Technical Lead

> "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to contact..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We we're able to use text authentication services, call clients, and keep our office going from any location in the world."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

JS

Joshua S.

Director of Information Systems

> "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032)

BP

Beth P.

Data Entry Manager

> "It's nice to be able to fax, call, text and message all within one app."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441)

LO

Luke O.

Sales Dev Manager

> "Before, the app did not include HUD features which made it more difficult, but this has been addressed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

HB

Holly B.

Business development representatives

> "Each day the routine gets easier."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817)

Selim D.

Inside Sales Specialist

> "Didn't have direct integration with Pipedrive CRM, so we needed to use API."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4728105)

JG

Justin G.

Paralegal

> "The digital fax is also very convenient when having to send large faxes."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480)

MF

Meg F.

Owner

> "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284)

SW

Shannon W.

VP Operations

> "It is quite efficient and effective to have several key business services in one spot. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068)

Mario D.

General Manager

> "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355)

CD

Claire D.

Contract Administrator

> "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

JV

Jon V.

IT Service Delivery Manager

> "There are times where it can be difficult to work with the RingCentral sales team and support teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

Suzi L.

Project Manager

> "RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4734969)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

LO

Luke O.

Sales Dev Manager

> "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610)

CD

Claire D.

Contract Administrator

> "The number I was assigned also comes up on peoples phones as spam."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821)

EV

Erica V.

Office Manager and Executive Legal Assistant

> "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067)

RC

Robert C.

Owner / Manager

> "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667)

SC

Summer C.

Reservation Manager

> "This enhances communication & efficiency by bringing these platforms to our employees based in different countries."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005)

SV

Sebastian V.

IT Governance Manager

> "It's not as intuitive as some other solutions and it takes longer to complete some tasks."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427)

SN

Sussan N.

Psychiatric mental health nurse practitioner

> "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues,"

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039)

TG

Tiffany G.

Director of Marketing

> "I struggle to listen to voicemails from my RC calls."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461)

HM

Haley M.

Admin & Data Assistant

> "Being able to pick up the central line when staff is available regardless of where they are located has been a total game changer for our teams."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4830155)

RS

Raj S.

President

> "hour to 1 hour hold time is not good for service."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

DL

Danielle L.

EHR Clinical Consultant

> "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. "

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678)

VR

Verified Reviewer

Support Coach

> "Sometimes it has issues like not logging calls, or the calls get "stuck" and I can't close out even once the calls are done."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3503633)

JM

Juan M.

Operations Supervisor

> "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573)

RS

Raj S.

President

> "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

VR

Verified Reviewer

Account Executive

> "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822)

BB

Brian B.

GM

> "Customer service will drag you around until you accept to live with the issues."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179)

JG

Jenna G.

Admin

> "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672)

RS

Raj S.

President

> "getting through the customer service line for simple inquiries was impossible."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117)

AA

Adrianna A.

Manager

> "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196)

TB

Thomas B.

IT/Technical Lead

> "The configuration backend is a bit wonky."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

Zafar A.

HSE Manager

> "When staying connected is a critical for a business, then this tool is a must have in your office, also it is a very helpful for travelers."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4774706)

TB

Thomas B.

IT/Technical Lead

> "It's disgusting I now have to write this every time I leave feedback to not get a followup call."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898)

KT

Krystal T.

Property Manager

> "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052)

VR

Verified Reviewer

Housing Specialist

> "Changing the settings doesn’t always improve the problems either."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134)

RD

Reema D.

Associate Director

> "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905)

LM

Laura M.

Quality Assurance Analyst

> "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441)

JV

Jon V.

IT Service Delivery Manager

> "It provides us the flexibility to be out in the field and still receive calls from our clients."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960)

KS

Kubra S.

Designer

> "Sometimes it is hard to connect to the meetings."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366)

RW

Roody W.

Recruitment Manager

> "Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4852755)

DA

Debora A.

VIRTUAL ASSISTANT - STAFFER

> "Sometimes messaging just stops without a warning."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010)

MF

Matt F.

Owner/Operator

> "I also love the feature that it transcribes all of our voicemails for easy access."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4781622)

CL

Cesar L.

Cyber Incident Response Analyst

> "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108)

AM

Aries M.

Customer Support

> "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134)

VR

Verified Reviewer

Founder

> "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351)

PC

Paloma C.

Accounting Associate

> "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications..."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664)

JJ

Jennifer J.

LEAD REIMBURSEMENT

> "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740)

MH

Marcy H.

Operations Manager

> "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517)

Adam F.

IT Infrastructure Analyst

> "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716)

Heather B.

Senior Executive Assistant

> "It worked very well for what we needed: video conferencing, webinars, etc."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4835127)

SV

Sally V.

Sales

> "We cannot place calls, we can only receive them because their cost for international calls is too expensive."

[See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477)

[View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

SA

Shamsul A.

Director

> "I just started Acefone but the customer support by \[sensitive content hidden\] and his technical..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6271266)

Bill O.

President

> "To make matters worse, the system is outdated, clunky, and lacks basic features like voicemail..."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950)

MNN

Mohammed Nakash N.

Director

> "Just spoken to one of the customer representative \[sensitive content hidden\] who was very..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6323237)

Sachin K.

manager

> "Feels like not genuine company"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___7100254)

IC

Ian C.

Company Director

> "How helpful the support was in setting up the system"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673)

IC

Ian C.

Company Director

> "That the call quality wasn't so good but found out this was because we were using the wrong..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673)

HD

Hanna D.

estimator

> "they set up one-on-one calls to help you understand the platform, and will answer every question..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762)

Bill O.

President

> "Do yourself a favor and avoid this company at all costs."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950)

Cody R.

Regional Vice President

> "The calls, when connected, connected perfectly with high quality sound"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740)

DB

DONATAS B.

Manager

> "Sometimes is hard to receive call back from proper department."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523)

NS

Nancy S.

Marketing Director

> "I really enjoy my experience with Acefone as it was seamless from start to finish in record time..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909)

Cody R.

Regional Vice President

> "They make promises they cannot deliver on, and it's always someone else's fault within the..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740)

PE

Praise E.

OPERATIONS MANAGER

> "Acefone provides the widest combination of features for one great price."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4732629)

MW

Mike W.

CEO

> "Not really, not yet proficient to identify any issues."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676)

DF

Duncan F.

Director

> "Acefone services have been great and pricing is also really competitive."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4721073)

JM

Joe M.

Director

> "The software does not allow copying and pasting of numbers."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828)

Nihal S.

Senior Sales Engineer

> "I like the team and the quality of sound, aman and Nishant have been very helpfull."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6085430)

Neil E.

Director of Business Development

> "I was getting so frustrated trying to find a company that would take the time to understand our..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868)

AMB

Ana-Maria B.

CEO

> "It has been great connecting with the Acefone team."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6149360)

RB

Rida B.

Managing director

> "I didn't like the user interface colour of the platform"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657)

MN

Marilu N.

Manager

> "I like all the services I need for my business"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4966742)

SB

Stefan B.

Owner

> "As a novice VOIP user, I was struggling to understand the tech jargon used."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530)

AP

Anthony P.

CTO

> "Customer service fantastic always solves issues promptly."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6095546)

ER

Eric R.

Director of Business Development

> "This is an issue for all numbers in my contact list that did not have country codes added."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328)

HD

Hanna D.

estimator

> "great accessibility, easy to use, and they are very thorough in the set-up process."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762)

SB

Scott B.

Managing Director

> "We have constant problems with the service - we repeatedly cannot recieve incoming calls."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

Neil E.

Director of Business Development

> "Still, it was very refreshing to know that I was being taken care of, and that my client service..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868)

ER

Eric R.

Director of Business Development

> "Calls not connecting - This still doesnt connect for 5-10 calls per day"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328)

PE

Patience E.

Business Manager

> "HOWEVER, THE CHANGE OF NUMBER AND & THE MAKING OF THE CALLS PART, UNLIMITED CALLS FROM ANYWHERE,..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3147235)

SB

Scott B.

Managing Director

> "We have constant problems with and spend more time n the phone to support than we do speaking..."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

NS

Nancy S.

Marketing Director

> "I enjoyed working with \[sensitive content hidden\] my sales representative."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909)

VR

Verified Reviewer

Owner

> "Impossible to cancel."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3764238)

MC

Michael C.

Engineer

> "Easy to get started, helpful support staff"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4842996)

LG

Lucy G.

Finance & Admin

> "The portal is a little clunky and sometimes features are not in the most obvious place"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3401368)

DB

DONATAS B.

Manager

> "Price is good comparing with other."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523)

KS

Kenneth S.

President

> "Haven't found any yet problems or anything negative."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3509249)

JM

Joe M.

Director

> "Excellent voice clarity, stable application and no freezing."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828)

IA

Israr A.

director

> "so far no cons found in their system recommend their services"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3639614)

JM

Jamie M.

Digital Director & Co-Founder

> "The team were on hand to help me get this set up and running quickly."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3449709)

GR

Gordon R.

Director

> "Perhaps my expectations are too low."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2845730)

JS

Jatinderpal S.

Manager Info Systems

> "Cost effective solution that is easy to setup and is feature rich"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3582601)

PF

Phillip F.

Company Director

> "sometimes the recordings are a little laggy and not clear."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2711339)

AB

Amber B.

Office Manager

> "Quick response time from team with queries, easy to set up"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3865479)

SB

Scott B.

Managing Director

> "Biggest mistake we ever made as a business was going with this company."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

[View Reviews](https://www.capterra.com/p/264770/Acefone/reviews/)

## User interface

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

4.24 (1,200)

[Acefone](https://www.capterra.com/p/264770/Acefone/)

4.63 (134)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RingEX

35/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features)

Acefone

Top features

43/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/264770/Acefone/#features)

### Recognition

No recognitions have been awarded to RingEX

No recognitions have been awarded to Acefone

### Deployment & support

RingEX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acefone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RingEX

-   By RingCentral
-   Located in United States
-   Founded in 1999

Acefone

-   By Acefone
-   Located in United Kingdom
-   Founded in 2019

## Popular Comparisons

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4.2

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4.6

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4.6

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[View full comparison](https://www.capterra.com/compare/203084-264770/VoIP-ms-vs-Acefone)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

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4.3

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-242188/Slack-vs-RingCentral-MVP)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

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4.6

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vs

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4.3

Features

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4.2

Ease of Use

4.6

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[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

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Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/218251-264770/Wildix-vs-Acefone)

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

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Ease of Use

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Contact vendor for pricing

4.3

Features

4.5

4.2

Ease of Use

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[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.63 (134)](https://www.capterra.com/p/264770/Acefone/reviews/)

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