RDPWin vs CiiRUS: Which is a better fit?

The product is very good, and there is flexibility if you have ideas of your own to improve the product for your own company.

I also hate how not user-friendly it is. It is not an intuitive software.

The ease of use was amazing and I would recommend it to any sort of business that needs a reservation programs.

We have had some challenges, but we think the worst is behind us.

The reservation system and homeowner accounting aspect are fantastic. It has great maintenance tracking and housekeeping scheduling systems as well.

My only complaint is that it is sometimes hard to get a hold of the salesforce. I do realize the sales team is small, but emails and phone calls can go unanswered for days and sometimes weeks.

RDPWin has been very pleasant, it is a user friendly product- which can improve business performance and with the right time spent with the customer service- can improve efficiency.

I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software).

We love that our reservations are in one place and we are able to manage them. We also love the communication with the cleaners and the ease of knowing when the property is cleaned and ready to go.

NOTHING works correctly on the software and support calls go unanswered. This has been the worst experience - double bookings, software does not work correctly, support is horrible.

World class software, easy to learn and use, very training including endless videos, very good distribution, very good automations, very good reporting and accounting.

Failed Implementation - Know what you are buying.

Ciirus support team is not only good, they are one of the best support team I have ever worked with. I feel comfortable to count on their team, and confident that I will complete my task on time.

Lack of performance, lack of delivery. They are not dedicated to get the job done.

They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.

Some features don't work on mobile and others disappear and you have to go find them. Everything including their notifications to you come through email.