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Guest Tracker campground management software for lodging, RV parks, state parks & campgrounds. Cloud based includes Phone App.
Booking system for independent properties in the hospitality industry such as Hotels, Motels, Resorts, Inns, Campgrounds, Cabins, Cottages & B&Bs. Our customers are very satisfied. Read our Reviews.
The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences.
Again, coming from an older version, the downside was just learning a new system. I was accustomed to all reservation being on one screen.
The system is very user friendly and easy to operate. We love the Unit Chart and the many ways to sort information.
Lack of being able to do Monthly billings on the 28-29-30 and 31st.
Very Happy and satisfied customer for the past 16 years plus.
Sometimes there are glitches in the system and then you can't go back and have to cancel it or check it out and start over again. There isn't to my knowledge a way to search by reservation number.
Also, the ability to customize the property is helpful for reservations personnel.
The user interface can be a bit difficult to navigate.
The calendars and reports make the day to day management super easy and I love the ability to set up multiple logins to track the work of my staff.
Anything that was a problem for me, they helped. There is also a forum where other users can assist each other.
The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking.
I miss the feature in which you used to hover the mouse over a name and it would show the balance due.
Thank you both for providing such excellent customer service. The ReservationKey program was the perfect solution for managing and booking reservations at our small 20-room motel.
It’s sometimes a little difficult to find the information I need because of the numerous reports & pages.
The pros are the ease of use, even for me. ReservationKey is very intuitive and where there are questions, they are super responsive and ready to help.
Because the software is made for a myriad of Hospitality Services Providers (Hotels, Campgrounds, BnBs, Vacation Rentals), it's hard to provide the right thing to a diverse group of users.
Prioritize real-user-identified key features according to your needs to find your best fit.
GuestTracker
ReservationKey
Top FeaturesGuestTracker
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ReservationKey
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