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Franchise and multi-site groups with 5 locations or more looking to take control over operations and gain confidence in compliance.
I had a great experience when reaching out for assistance on anything I'm having difficulties with, and the response is quick. The support team is always friendly and ready to help.
Cannot have more than one window open at a time without overwriting data and wreaking havoc. Horrible support - no one knows anything about what we are talking about when we have an issue.
And because of its user friendliness, it doesn’t take long for a new recruit to learn to use it. Generally, after using GeTS for so many years, they are very reliable and supportive with our needs.
The reporting functions are either missing or not intuitive.
It helps me to submit data to authorities, it is very easy to use. I can open mutiple tabs at the same time and it helps me to increase my work efficiency.
When an entry rejects and we receive error codes, they are not very helpful as I am not literate in the CrimsonLogic system codes.
Would recommend to any other business that would require their services. Great value for your money.
Customer service online is HORRIBLE. It takes forever to get a resolution when chatting.
The best to me is the support. The system has lots of functions, but you have a team to support you at OpsCentral to ensure it is being used the right way to achieve what you are trying to achieve.
The only problem is it feels very isolated from our other systems.
Over the last 3 years, I have watched us as a team grow our skills and confidence and deliver a really great product to the team we serve. Op Central has been critical in this journey.
I don't like how if something is deleted the support team charged you thousands of dollars to recover.
Great Product and best value for money for what it does.
No public API/limited intergrations with external software and limited documentation on the Op Central website.
My overall experience with OpCentral has been highly positive. The platform provides a user-friendly interface that enhances usability, making it easy for all team members to engage with its features.
The lack of drag-and-drop facilities when uploading files makes the process less intuitive.
CrimsonLogic Trade Compliance
Ideagen OpCentral
Top FeaturesCrimsonLogic Trade Compliance
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Ideagen OpCentral
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