# Microsoft Forms vs. SurveyMonkey: Detailed Features and Cost Comparison 2025 | Capterra > Microsoft Forms vs. SurveyMonkey: Which tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/246649-253516/Microsoft-Forms-vs-SurveyMonkey --- # Microsoft Forms vs. SurveyMonkey: Features and Cost Comparison Last updated on July 10, 2025 Written by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Writer Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Editor Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) ## Microsoft Forms vs. SurveyMonkey: An overview [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) and [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) are form automation tools designed to help sales and marketing teams create surveys, polls, and other market research forms using the built-in editor. In the forms, users can add a variety of question types, such as multiple-choice, text, or rating scale, and set up branching logic to enhance their relevance for the target audience and maximize responses. All the responses are analyzed using the tools’ analytics dashboard to identify trends and patterns in the customer needs and enhance product or service offerings. While both tools include core forms automation features–form creation and process/workflow, they differ in some factors that may influence your purchase decision. In this comparison, we’ll explore the **differences in their features**, **user interfaces**, and **pricing options** to help you identify the best fit for your business’s sales and marketing needs. Before diving deeper, here’s a quick overview of the key distinctions between Microsoft Forms and SurveyMonkey: [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) VS [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $ Starting price $30.00 Per User, per month 4 integrations Integrations 95 integrations Integrations in basic plans Free plan Yes Free plan storage Yes Mobile apps Android, IOS No Free trial No [4.6 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) Overall rating [4.6 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) ## Features comparison Selecting the best forms automation tool depends heavily on individual business needs. Price is just one factor; prioritizing features, workflow improvements, and long-term goals is crucial. By carefully evaluating each platform’s capabilities and understanding your team’s unique needs, you can make an informed decision that aligns with your business objectives and drive sustainable growth. Let’s explore the key features highlighted by our reviewers and see how Microsoft Forms and SurveyMonkey stack up in these critical areas.[\[1\]](#footnotes) Key features rated by users Features selected based on 8,721 reviews from survey software users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Microsoft Forms \--%Fit Feature ratings Survey/Poll Management 4.6 Reporting/Analytics 4.4 Surveys & Feedback 4.6 Live Results Sharing 4.5 SurveyMonkey 83%Fit High performer Feature ratings Survey/Poll Management 4.6 Reporting/Analytics 4.4 Surveys & Feedback 4.6 Live Results Sharing 4.5 Survey/Poll Management 4.6 (65) 4.6 (587) Survey/poll management in Microsoft Forms and SurveyMonkey allows creating customized survey forms, polls, or quizzes with a variety of questions, such as multiple-choice, text, and rating scales. The tool offers pre-designed templates for different data collection requirements such as course evaluation, market research, or customer feedback. These templates are customized with the desired question types and branching logic to enhance their relevance and maximize responses. Users can either manually customize the selected templates or get suggestions from the integrated AI tool. Additionally, themes, colors, and images can be used to customize the look and feel of the forms and match them with the marketing theme or brand voice. The created survey can be shared with the target audience via direct email, QR code, email, or website embed forms. Reporting/Analytics 4.4 (197) 4.4 (1,024) Microsoft Forms and SurveyMonkey offer integrated dashboards to analyze survey results and identify trends and patterns in the responses.  Microsoft Forms’ essential analysis and visualization features allow viewing responses in real time, providing immediate feedback on participant input. The tool automatically generates charts and summaries based on the collected data, highlighting key insights such as statistically significant differences in responses between different groups or the number of open-ended text responses. Users can view summaries for individual questions or the entire form. Additionally, the tool allows exporting the collected data to Excel for further analysis, including creating custom charts, applying formulas, and conducting statistical analysis. In addition to real-time results tracking, automated analysis, and visualization, SurveyMonkey offers advanced reporting and analytics capabilities such as cross tabulation to analyze relationships between different questions and demographic data, sentiment analysis to categorize open-ended responses as positive, neutral, or negative, and word cloud to visualize frequently occurring words and phrases in open-ended responses. Surveys & Feedback 4.6 (120) 4.6 (584) Microsoft Forms provides real-time updates to surveys as respondents submit their input, allowing form creators to monitor the relevance of responses and modify the forms for more targeted data. The tool also facilitates collaboration for team members to collectively design forms, create approval workflows, and make changes based on the previous responses. The tool integrates with PowerPoint and Whiteboard, allowing for interactive presentations where feedback is gathered directly from the team members during presentations or meetings.  The feedback feature in SurveyMonkey allows initiating a review session to share a preview of the created survey with team members and invite suggestions before launch. Team members can be tagged in comments to kickstart discussions or brainstorm ideas. Regarding feedback on survey results, users can create a shared data page to allow team members to view and comment on results. The tool also allows creating shared dashboards to analyze and visualize survey results with stakeholders. Live Results Sharing 4.5 (50) 4.5 (80) Microsoft Forms allows sharing the reporting and analytics dashboard with team members via link to analyze the response data. Users can also directly share survey summary links instead of the entire dashboard for a quick understanding of key highlights. The tool also offers a “Present” mode that allows users to conduct live polling and results are instantly shared during presentations or meetings. In this mode, a QR code or a shortened URL is displayed on the screen, which the participants can scan using their mobile devices to access and submit responses. The results are displayed on the presenter’s screen in the form of bar charts, treemaps, or tabular format. The presenter or form creator can choose to hide the QR or URL if the desired number of responses are received. On the other hand, SurveyMonkey offers robust live result-sharing features, such as shared data pages that provide a snapshot of survey results that can be shared with anyone via a link. The data is updated in real time as the responses are received and can be customized to display specific information, questions, charts, and summaries. Users can add password protection to the shared data pages to limit access to only authorized team members. Additionally, SurveyMonkey’s analytics dashboard can be shared with team members via a link to update them on the responses in real time. ## Integrations comparison Popular Integrations Compare available integrations between Microsoft Forms and SurveyMonkey. ### Microsoft Excel Microsoft Forms SurveyMonkey ### Microsoft Teams Microsoft Forms SurveyMonkey ### Microsoft Outlook Microsoft Forms SurveyMonkey ### Slack Microsoft Forms SurveyMonkey ### Microsoft 365 Microsoft Forms SurveyMonkey ### Zapier Microsoft Forms SurveyMonkey ### Mailchimp Microsoft Forms SurveyMonkey ### Eventbrite Microsoft Forms SurveyMonkey Microsoft Forms and SurveyMonkey allow integration with various third-party applications to enhance functionality and streamline workflows. **Microsoft Forms** provides direct integration with Microsoft 365 products such as Excel, PowerPoint, Notes, and Teams. For integration with third-party platforms, users will have to use PowerAutomate and connect popular tools such as email marketing, spreadsheet, and collaboration.  **SurveyMonkey,** on the other hand, extends its capabilities with more than 200 API and data integrations with third-party tools such as customer relationship management (CRM), sales enablement, collaboration, and business intelligence. ## Pricing comparison ### Starting prices Microsoft Forms Not provided by vendor SurveyMonkey $30.00 Per User, Per Month (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/253516/SurveyMonkey/pricing/) Both Microsoft Forms and SurveyMonkey offer **free forever plans**, allowing users to evaluate the platform's features, integration capabilities, usability, and overall value before opting for a paid plan. Free plans come with limitations, such as a maximum number of users or forms created, but they offer a sustainable solution for small teams or individual users. Microsoft Forms is a **part of the Microsoft 365 Office suite** and is available along with other suite products. The pricing for Microsoft 365’s basic plans starts at **$9.99 per month** when billed monthly and $99.99 per year.  On the other hand, SurveyMonkey’s starter plan costs **$30 per user, per month,** billed annually. In terms of cost-effectiveness, Microsoft Forms generally offers a more competitive advantage than SurveyMonkey due to its suite solution. However, SurveyMonkey stands out for being an individual tool over a suite. Both tools offer a forever-free plan for individual contributors or small teams.  Here’s a detailed comparison between the pricing plans of the two solutions. ### Microsoft Forms pricing Microsoft Forms has a **free plan** that can accommodate a single user. This plan includes form creation, sharing, and collaboration features. However, it should be noted that this plan has some limitations. For instance, it doesn’t offer an interactive analytics dashboard or AI features via Copilot.  In order to get a paid plan, users have to purchase the Microsoft 365 suite solution. ### SurveyMonkey pricing SurveyMonkey also offers a **free forever plan** that enables prospective users to try out the tool's capabilities before making a monthly or annual commitment. SurveyMonkey’s **Team Advantage plan** costs $30 per user, per month and is billed annually. This plan accommodates up to three users and provides access to 50,000 responses per year, contributor seats, online payment, multi-survey analysis, and a variety of other features.  SurveyMonkey’s **Team Premier plan** costs $92 per user, per month and is billed annually. The plan includes more than three users, 100,000 responses per year, multilingual surveys, sentiment analysis, and custom branding.  There’s a custom **Enterprise plan** designed for larger companies with complex support and forms management requirements, offering additional features and security. You can contact SurveyMonkey’s sales team to learn about enterprise plan pricing.  ### Value-for-money analysis 4.6 (320) 4.4 (10,421) As of Feb. 11, 2024, based on the analysis of over 10,346 verified product software reviews on Capterra, Microsoft Forms has received a slightly higher user rating of 4.5 out of 5 regarding value for money. As of Feb. 11, 2024, based on the analysis of over **10,346 verified product software reviews** on Capterra, Microsoft Forms has received a slightly higher user rating of **4.5 out of 5** regarding value for money. SurveyMonkey, on the other hand, has received a rating of **4.2 out of 5.** This rating suggests a high overall satisfaction with the price-to-value proposition. While Microsoft Forms is available with the 365 Office suite, starting at $9.99 per month when billed monthly, compared to SurveyMonkey’s individual pricing of $30 per user, per month, user reviews indicate that Microsoft Forms is perceived as offering substantial value relative to their respective costs. This analysis suggests that the features and functionality provided by the tool justify its pricing in users' eyes. However, SurveyMonkey’s no-suite commitment makes it a more viable option for users looking for specific tools only. ## How does the user experience compare on Microsoft Forms vs. SurveyMonkey?  ### Overall rating 4.6 (320) 4.6 (10,421) We looked at the overall ratings of Microsoft Forms and SurveyMonkey, and, at the time of analysis, Microsoft Forms had a slightly higher overall rating (4.5) than SurveyMonkey (4.4). We looked at the overall ratings of Microsoft Forms and SurveyMonkey, and, at the time of analysis, **Microsoft Forms had a slightly higher overall rating (4.5) than SurveyMonkey (4.4)**. Based on our data, users appreciate Microsoft Forms and SurveyMonkey for their reporting/analytics, customizable fields/questions, and survey-building features. But to get the full picture, let’s look at how users rate other aspects of the user experience for each of the tools: ### User interface Microsoft Forms and SurveyMonkey are recognized for having user-friendly interfaces that contribute to easy adaptability. Reviewers generally appreciate **Microsoft Forms's** user interface for its simple interface, design, and navigation. Users with limited technical expertise can easily operate the tool to create survey forms. Users also highlight that the form creation process is straightforward, with a drag-and-drop interface for adding and arranging questions. The design and question customization further enhances the creation process. **SurveyMonkey'**s user interface is also appreciated for being intuitive and user-friendly. Users appreciate how easy it is to navigate the tool, which offers features that allow them to create forms with questions, set up branching rules, and share on multiple platforms. However, some users encounter difficulties with certain aspects of the interface, particularly when editing the form templates. ### Learning curve for new users Our user review analysis indicates that Microsoft Forms received **71%** positive feedback for its learning curve, while SurveyMonkey received **62.4%**. This analysis suggests that software users find Microsoft Forms easier to learn and adapt, potentially leading to faster team onboarding, increased user adoption, and reduced training time and costs. **Microsoft Forms** users appreciate the relatively short learning curve, especially for those with limited experience, due to the availability of learning resources, FAQs, and training. The integration with other Microsoft 365 products adds to its ease of use, allowing users to get up and running from the first day of implementation. On the other hand, users have mixed reviews for **SurveyMonkey’s** learning curve. Many users highlight the abundance of resource training and tutorials that make the tool intuitive and adaptable. However, some users mention that the initial learning curve can be overwhelming when creating complex surveys. They report facing difficulty in finding feature specific learning aids, leading to frustration and a longer learning curve.  ### Customer service and support Microsoft Forms and SurveyMonkey offer multiple channels for users to get in touch with the support team for troubleshooting or getting answers to common queries.   Users appreciate the responsiveness and helpfulness of **Microsoft Forms’s** support team, noting that they are polite, patient, and knowledgeable. Support is easily accessible through various channels, including phone, email, and chat, and users often mention quick response times. Users find the feedback portal helpful for submitting feature requests or reporting bugs, allowing them to contribute directly to the improvement of the platform. Reviewers also appreciate **SurveyMonkey’s** customer support for its responsiveness, knowledgeability, and willingness to assist with any issues or questions. They highlight the availability of 24/7 email support in English and for limited hours in other languages to provide support to global audiences. The tool also offers 24/7 on-call support and a chatbot.  Please note that, in both software tools, the availability of customer support may vary from one pricing plan to another. Microsoft Forms Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat SurveyMonkey Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ### Security and reliability Microsoft Forms and SurveyMonkey utilize **industry-standard security measures, such as identity theft monitoring, two-factor authentication, and user access management,** to protect business data. **Microsoft Forms** users appreciate its robust security features and reliability. They mention that the platform’s intuitiveness and simplicity lead to efficient form creation and management, building trust and reliability. Some also highlight that the direct integration with Microsoft 365 tools, which has its own security measures in place, benefits the security infrastructure of the broader Microsoft ecosystem. **SurveyMonkey** reviewers also appreciate the tool for its security and reliability in storing and sharing business data. They highlight the tool's data encryption, password protection, and single sign-on (SSO) features, which instill a sense of security. Some users also mention that the tool’s design ensures all surveys are available and accessible, building a strong track record of reliability and uptime. ## What users say about the pros and cons of Microsoft Forms vs. SurveyMonkey We analyzed verified user reviews for Microsoft Forms and SurveyMonkey to identify pros and cons related to core forms automation features such as form creation and process/workflow automation. Microsoft Forms is perceived as an easy-to-use and accessible platform that securely integrates with the Microsoft ecosystem. Users highlight its drag-and-drop, branching logic, question types, and real-time survey results features to help create targeted forms and analyze results for efficient business decisions. Some users also report limitations in customization or advanced features, but overall rate Microsoft Forms as an efficient tool for creating and managing surveys. SurveyMonkey users highlight the tool’s intuitiveness for creating and managing simple surveys. They also specifically highlight the form auto-fill and integration capabilities for their efficiency. However, some users report customization limitations for creating complex forms. Let’s take a closer look at what the users of each software like about it and what they think can be improved.[\[2\]](#footnotes) Feedback collection Microsoft Forms - **Pros:** Users appreciate Microsoft Forms for its ease of use and intuitive interface, which makes feedback collection simple and efficient. Its real-time feedback collection and analysis allow users to instantly view responses and gain insights through automated charts and summaries. Furthermore, the integration enhanced feedback collection works. Users can export data into Excel for analysis or connect with Power Automate to automate tasks based on responses. - **Cons:** Users point out limitations to tailor data collection to specific needs or branding requirements. Some users also report experiencing a steep learning curve with the advanced reporting or approval workflow features. Here are some user review excerpts about Microsoft Forms’s feedback collection feature: SM Scarlet M Client ManagerMarket Research, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “One of the standout features of Microsoft Forms is its intuitive interface, which makes creating and customizing forms a breeze A wide range of question types available, including multiple choice, text and rating scales Its integration with other Microsoft 365 applications“ SG Suresh G HR ManagerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: 1-2 years. “With Microsoft Forms, there hasn't been any major challenge “ SurveyMonkey - **Pros:** Users appreciate the availability of advanced features that enhance feedback collection using approval workflows and dashboard sharing. They mention that the platform offers robust tools for gathering and understanding feedback. - **Cons:** SurveyMonkey users highlight that the high cost of the tool could be a barrier to feedback collection for small businesses or teams. Here are some user review excerpts about SurveyMonkey’s feedback collection feature: JM Jaime M Regional Sales ManagerIndustrial Automation, 201 - 500 employeesUsed the software for: More than 2 years. “My ultimate goal as a Sales Manager is maintaining communication and transparency which is significant in turning customer feedback into actions. SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in terms of implementing the efforts.“ XL Xiang L DirectorInformation Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The integration of SurveyMonkey with Microsoft tools, the imitations exist in the data sharing. We also meet the issues on the access permission to some function of Microsoft tools.“ Survey creation Microsoft Forms - **Pros:** Users praise Microsoft Forms for its straightforward and efficient survey creation using pre-designed templates. It helps create surveys for multiple purposes such as employee feedback, market research, or customer experience. Users also highlight the effectiveness of branching logic, allowing for interactive and customized surveys. - **Cons:** Users highlight limitations when customizing complex surveys and setting logics. They also mention limitations with printing surveys. Here are some user review excerpts about Microsoft Form’s survey creation feature: MK Maria K Marketing studentRetail, 10,001+ employeesUsed the software for: 1-2 years. “The entire process of creating surveys for data collection is quite simple using Microsoft Forms, which with its pre-designed templates makes the entire process easy to create and in a very personalized way. The final result is always wonderful because it tests creativity with the functions provided to end up with a good job“ CK Cherish K Sales ExecutiveInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It's not easy to change the look and there are not as many question types as with some other poll tools.“ SurveyMonkey - **Pros:** SurveyMonkey users appreciate its user-friendly interface for survey creation, which highlights its wide range of questions, branching logic, and templates. The platform's ability to integrate with other business tools streamlines workflows and enhances efficiency. - **Cons:** Users experience several limitations with complex survey creation, especially when customizing the templates. This implies a potential learning curve for those who want to maximize the platform's capabilities. Here are some user review excerpts about SurveyMonkey’s survey creation feature: TZ Tiffani Z Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “Lots of options to make all sorts of surveys and customize everything.“ Cheyanne M OwnerEntertainment, Self-employedUsed the software for: More than 2 years. “The prices on each survey because you can spend 20 minutes on survey and only get 5 cents to me. That's not worth it.“ Form customization Microsoft Forms - **Pros:** Users acknowledge that Microsoft Forms offers customization options that create targeted forms to gather specific information from the audiences. The forms can be personalized using branding elements to build trust and maximize responses. - **Cons:** Users highlight limitations in branding options, lack of cell formatting options, and limited themes. These can hinder them from fully customizing their forms to match the branding or design. Users also highlight limitations with highlighting and presenting the forms data. Here are some user review excerpts about Microsoft Forms’s forms customization feature: Kushan C Planning EngineerConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years. “Customization of fields and forms and analytical tools are the most impactful features of this application. Security of collected data is a high concern in surveying and Microsoft Forms ensures the security of my data. there have been no issues till now regarding the security of data. Its ability to integrate with other Microsoft applications is an additional advantage when working as a planning engineer. Exporting data of respondents in different file formats, especially to Microsoft Excel is a valuable feature.“ WD Whitney D CeoRetail, 2 - 10 employeesUsed the software for: 6-12 months. “Basic analytics, limited customizations, subscription need.“ SurveyMonkey - **Pros:** Users find SurveyMonkey a very robust tool for creating custom forms with a wide range of design personalization options. - **Cons:** Users report issues with certain customization options, leading to a steep learning curve. Here are some user review excerpts about SurveyMonkey’s form customization feature: Aditya Kumar V Admin ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The most liked feature of SurveyMonkey, according to me, is its intuitive and rapid-responding user interface and easy-to-drag features. Can be used as a great market research tool. Also, the report compilation from the numerous number of survey responses is also pretty decent.“ Jomon F CounselorE-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “There is only limited number of survey is available. “ ## Conclusion: Which tool is right for you? Microsoft Forms and SurveyMonkey offer extensive features to help sales and marketing managers with survey creation and management. However, the right solution for you depends on your team’s requirements, the complexity of your projects, and your budget.  Both tools offer free plans, which you can use to experience their core features and assess their alignment with your survey needs. Microsoft Forms is a part of Microsoft 365 suite and its pricing starts at $9.99 per month. On the other hand, SurveyMonkey is a standalone tool with pricing starting at $30 per user, per month and billed annually. While Microsoft Forms is a part of a suite, the availability of a variety of tools at a low price gives it an advantage over SurveyMonkey. However, teams that do not use a lot of Microsoft tools and require a single solution or forms automation can select SurveyMonkey.  ### Who is Microsoft Forms best for? Microsoft Forms is best suited for individuals and organizations that prioritize ease of use and seamless integration with Microsoft 365 tools. Anyone with a Microsoft account can start using the tool for free to gather information from customers or employees.  ### Who is SurveyMonkey best for? SurveyMonkey is best suited for individuals and organizations that need a comprehensive form automation and survey management tool. Its advanced customization and reporting features make it efficient for data collection and analysis. ## FAQs Can Microsoft Forms be used instead of SurveyMonkey? Microsoft Forms can be a good alternative to SurveyMonkey when businesses consider simplicity, ease of use, and integration with Microsoft 365 priorities. Microsoft Forms is also a cost-effective option for basic surveys and quizzes. On the other hand, SurveyMonkey is a better choice for businesses requiring more complex surveys with deep analysis and broader integrations with party systems. Ultimately, the best choice is based on your needs, budget, and priorities. Is Microsoft Forms being discontinued? No, Microsoft Forms is not being discontinued. However, the vendor plans to replace the “Forms” app within Teams meetings with the “Polls” app. This will allow creating polls during live calls and displaying results in real time. You can still create and use surveys through the standard Microsoft Forms application. Is Microsoft Forms good for surveys? Yes, users highlight Microsoft Forms as an ideal solution for creating and conducting surveys with basic branching and grouping. They can add multiple question types and also view survey reports in real time on the built-in analytics dashboard. **Sources** 1. Our research team identified features from vendor websites (as of Feb. 12, 2025) based on their analysis of what users find valuable or expect from forms automation software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Saumya Srivastava is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing over 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Prior to Capterra, Saumya wrote content related to educational and advertising domains. [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul Sharma is a content editor at Capterra with expertise in curating content for various niches, including SaaS, digital marketing, and search engine optimization. With over half a decade of experience in content writing and editing, Parul has the expertise to simplify complex terms into engaging, valuable content for targeted audiences. She completed her graduation and post-graduation in English literature from Delhi University and was awarded the Dr. Asha Sahni Memorial Award for being the... * * * Related reading Table of Contents - [Microsoft Forms vs. SurveyMonkey: An overview](#microsoft-forms-vs-surveymonkey-an-overview) - [Features comparison](#features-comparison) - [Integrations comparison](#integrations-comparison) - [Pricing comparison](#pricing-comparison) - [How does the user experience compare on Microsoft Forms vs. SurveyMonkey?](#how-does-the-user-experience-compare-on-microsoft-forms-vs-surveymonkey)  - [What users say about the pros and cons of Microsoft Forms vs. SurveyMonkey](#what-users-say-about-the-pros-and-cons-of-microsoft-forms-vs-surveymonkey) - [Conclusion: Which tool is right for you?](#conclusion-which-tool-is-right-for-you) - [FAQs](#faqs) Talk to a Capterra advisor for free and get results within 15 minutes. 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