# Compare extendedReach vs Astalty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare extendedReach and Astalty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/248416-274996/extendedReach-vs-Astalty --- # extendedReach vs Astalty Features and Cost Comparison Last updated June 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: extendedReachAstalty2/4 selected [extendedReach](https://www.capterra.com/p/248416/extendedReach/)[4.5 (62)](https://www.capterra.com/p/248416/extendedReach/reviews/) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.8 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) [## extendedReach](https://www.capterra.com/p/248416/extendedReach/)[4.5 (62)](https://www.capterra.com/p/248416/extendedReach/reviews/) Starting Price $500.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment JS TG Based on [62 reviews](#user-reviews) Positive 56 Neutral 6 Negative 0 [## Astalty](https://www.capterra.com/p/274996/Astalty/)[4.8 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) Starting Price A$30.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment SS SS Based on [199 reviews](#user-reviews) Positive 199 Neutral 0 Negative 0 ## Not a match? 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Best for NDIS registered providers across Australia delivering SIL, support coordination, community access, in-home support, allied health, and recovery coaching, from small teams to large organisations. ## User reviews Pros & cons JS Jessica S. Associate Director of Finance and Operations > "The staff at extendedReach/KCare are quick to respond to occasional..." [See full review](https://www.capterra.com/p/248416/extendedReach/#Capterra___4125557) MS Michaela S. Data and Reporting Analyst > "It is not very intuitive how to use the system." [See full review](https://www.capterra.com/p/248416/extendedReach/#Capterra___6832608) TG Tina G. Treatment Director > "The software is very user friendly. " [See full review](https://www.capterra.com/p/248416/extendedReach/#Capterra___3539243) RD Reema D. Associate Director > "At times, eR runs exceptionally slow regardless of internet..." [See full review](https://www.capterra.com/p/248416/extendedReach/#Capterra___4477563) Loni M. Permanency Coordinator > "KaleidaCare Solutions makes my life a little bit easier to do so." [See full review](https://www.capterra.com/p/248416/extendedReach/#Capterra___2287931) RD Reema D. Associate Director > "My only gripe is when it gets unbearably slow." [See full review](https://www.capterra.com/p/248416/extendedReach/#Capterra___4477563) [View Reviews](https://www.capterra.com/p/248416/extendedReach/reviews/) Sarah S. Support Coordinator > "One of my favourite features is the copy and paste function. Whether I'm completing referral forms, progress reports or other NDIS documents, I don't have to keep manually..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7177307) UA Uisce A. Support Coordinator > "Also when you void the invoice, all the details disappear which makes it difficult to go back into tasks and figure out which tasks made up the invoice in which you need..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7167813) SsS Sanamdeep singh S. Suppport coordinator > "It supports my work as a support coordinator by keeping tasks, client information, and reporting in a central, easy‑to‑navigate system. While there are areas that could be..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7165798) KK Kristy K. Clinical Lead > "Initially I found it a little overwhelming that the case notes were not sectioned by month and instead appeared as one continuous list. When reviewing a participant's..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160200) SA Samantha A. Co-Director > "One of the features I really like about Astalty is the ability to add photos directly to participant files, which helps personalise records and makes identification easier..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160159) BW Bec W. support coordinator > "The one thing I don't like about Astalty is that in the provider section if someone doesn't exist you have to create them (which is fine) but then it takes you back to the..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164230) SF Shay F. Director > "SC completes easy-read shift notes and invoicing-related documentation to support clear record keeping, accurate billing, and easy reference for participant supports." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160285) WC Wendy C. NDIS Support Coordinator and Director > "Having to void the invoice and generating another invoice with a new number can be confusing for Plan Managers/NDIA" [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161707) GS Gavin S. Director > "My favourite feature is the ability to auto-fill documents with participant, provider and plan details, including my own Word documents using placeholders." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7159765) AE Amy E. Psychosocial Recovery Coach > "The system does not currently link clients directly to their available funding in a clear, automated way." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7162871) SL Sandy L. Support coordinator > "I love that Astalty enables me to save all of my clients progress notes and files in an organised and that I have control over which staff members can access certain files." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7176616) AE Amy E. Psychosocial Recovery Coach > "It can be difficult to easily track remaining funding after invoices are processed." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7162871) NN Nas N. Operation Manager > "It covers a lot of operational requirements from case noting, client check ins, billing and invoicing, and the form feature is also great." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161770) MN Megan N. Learning and Development manager and Support Coordinator > "Personally being able to manage the participant providers has been tricky with Astalty, I have had to use an external spreadsheet." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160293) RB Ry B. Support Coordinator > "It has made day-to-day workflow much more efficient and has improved my confidence in maintaining documentation, managing budgets, completing shift notes, and accessing..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7157919) WC Wendy C. NDIS Support Coordinator and Director > "Not being able to edit an invoice if it is incorrect to resend" [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161707) MS Meeta S. Support Coordinator > "The platform is intuitive, helps keep participant records organised, and the calendar and reminder functions assist with managing appointments and tasks efficiently." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160233) AF Ashlee F. Support Coordination > "I feel that it is a little bit clunky and I still prefer to use an excel spreadsheet over the budget tool in Astalty." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7170962) NT Natalie T. NDIS Support Coordinator > "The features that stood out most were the ability to easily upload and store documents, automated reminders to keep everything on track, and the invoicing function which..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7172010) MC Maddison C. Administrative Assistant > "There are a few website bugs that requires some pages to be reloaded sometimes." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160984) NW Neasha W. NDIS Support Coordinator > "It has simplified the way I manage my caseload, It streamlines everything — case notes, financials, reporting, task tracking — and brings it all into one organised system." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164276) SA Samantha A. Co-Director > "I don't like that you don't have to acknowledge the alerts that are on participant files prior to moving on to the next task." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160159) RB Ry B. Support Coordinator > "The platform makes day-to-day workflow much quicker and more efficient, particularly regarding templates, task management, case notes, funding and budget tracking, and..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7157919) KC Karrah C. Support coordinator. > "At times logging in from website is too time consuming when I need to write a quick note." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160260) SR Sinead R. Support Coordinator > "The reporting features are helpful for tracking participant information and keeping records up to date, while the employee tracking and workflow tools make day-to-day..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164264) MK Manal K. NDIS Support Coordinator > "The task reminders can be a tad confusing with the sub headers and not having explanations." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160195) JP Jenish P. Support Coordination > "Having client records, notes, support plans, and documentation stored in one central location improves efficiency and supports effective communication across the team." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160234) VB Veronique B. Support Co Ordinator and Psychcorecovery coach > "The least thing that I like about Astalty is when you log in you have to put in The Authenticator codes" [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160339) AH Andrew H. Occupational Therapy > "I love that a little 'copy' icon comes up on a lot of the client information which saves so much time and makes adding information into reports and emails easier and..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160944) CD Curtis D. Support Coordinator > "There isn't really much I liked the least, I believe the main feedback would be in some situations, clearer updates or more streamlined processes would improve the overall..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160158) NA Narelle A. National Operations Manager > "Being able to keep participant information, tasks, case notes, documents and compliance records in one place has made our internal processes much more organised." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161640) RR Ren R. Support coordinator > "I do find it a little frustrating that we can’t add services ourselves and need to go through admin for this." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7159722) JB Julie B. Support Coordinator > "The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160228) FW Franzine W. Client Engagement Intake > "I find when I am doing so many things at once, Astalty sometimes becomes "overwhelmed" and just slows down/glitches." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7169388) NN Nas N. Operation Manager > "Now that Astalty has grown and there is a bigger client base, the team at Astalty has retained the same responsiveness to bug reports, feature suggestions and general..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161770) NN Nas N. Operation Manager > "Some of the features and functionalities don't work as well as we would like them to." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161770) RM Roshani M. Support Coordinator > "The task management and participant check in features help me stay on top of my caseload and ensure no participant goes too long without contact." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160282) LW Louise W. Support Coordinator > "I can't imagine tracking and managing tasks without Astalty. " [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7163602) Sarah S. Support Coordinator > "I also like that it calculates my billable hours and keeps my client list organised, making it much easier to manage my workload." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7177307) JB Julie B. Support Coordinator > "The e-signature functionality attracts an additional cost." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160228) Sarah S. Support Coordinator > "I love that it stores all of my client information in one place and the templates automatically pre-fill participant details, which saves a huge amount of time." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7177307) JM Jessica M. Support Coordinator > "Plan budget features- too confusing trying to use this feature." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160903) DL Damon L. Senior Support Coordinator > "Reporting and setting up support plans are also very easy, with information readily available and well organised, making it quicker to prepare documentation, track..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160912) RA Rebecca A. Support Coordinator > "It seems like every time i think that something could be different, there's an update and its been changed." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160227) AP Ashleigh P. Support Coordinator > "I also really like the ability to create templates for frequently used documents and emails, which streamlines my workflow even further." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7177783) KD Krystal D. NDIS Support Coordinator > "Honestly we're yet to find something we really don't like that doesn't have some sort of work around." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7170410) IH Ivan H. Owner > "The time-tracking and billing features are seamless, allowing for precise capture of every billable minute without the usual headache." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7163579) SM Shayna M. NDIS Support Coordinator > "To be honest, I haven't really experienced any major downsides with Astalty so far. If I had to choose something, it would simply be that I wish I had found them sooner." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160928) JB Julie B. Support Coordinator > "Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160228) CB Chantal B. NDIS Support Coordinator > "I'm not being biased, I have no relationship with owners or developers but I honestly can't think of anything I don't like." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7174167) MC Michelle C. Support Coordination > "Clean, uncluttered interface — everything is laid out logically, making it quick to update notes, track funding, and manage participant information." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160223) HP Heath P. Director > "Team members not used to using a CRM?" [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7170946) AD Ariana D. Support Coordinator > "I can access e-signature features, budgeting features, participant info and finance in an easy and accessible way." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7159738) CH Clare H. Support Coordinator > "Coming into the NDIS space I was not expecting such a well rounded program." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161095) ST Sara T. support coordinator > "Their knowledge of the NDIS and ability to navigate complex situations has been invaluable in supporting participants to access appropriate services and achieve their..." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161715) AD Ariana D. Support Coordinator > "I haven't found any specific features which I do not like with the software." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7159738) AS Amanda S. Support Coordination > "It saves me a significant amount of administrative time, helps me stay organised, and ensures I can efficiently manage my participants' supports." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164382) CZ Chris Z. Disability Support > "I haven’t come across a major issue yet with Astalty." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7172052) AB Alecia B. Support coordinator > "It has simplified client management, streamlined documentation processes, and provided greater oversight of service delivery and compliance requirements." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164310) MM Maryke M. Social work NDIS > "I honestly don’t have any real cons to share about Astalty." [See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160945) [View Reviews](https://www.capterra.com/p/274996/Astalty/reviews/) ## User interface [extendedReach](https://www.capterra.com/p/248416/extendedReach/) 4.48 (62) [Astalty](https://www.capterra.com/p/274996/Astalty/) 4.81 (199) ### Features extendedReach Top features 33/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - AI Copilot - Alerts/Escalation - API - Assessment Management - Attendance Management - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard Creation - Document Management - Document Storage - Document Templates - Electronic Signature - Email Alerts - Employee Management - Forms Management - Generative AI - Goal Setting/Tracking - HIPAA Compliant - Program Management - Progress Reports - Progress Tracking - Project Time Tracking - Records Management - Referral Management - Referral Tracking - Reminders - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Scheduling - Task Management - Task Scheduling - Third-Party Integrations - Training Management [See all features](https://www.capterra.com/p/248416/extendedReach/#features) Astalty 26/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - AI Copilot - Alerts/Escalation - API - Assessment Management - Attendance Management - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard Creation - Document Management - Document Storage - Document Templates - Electronic Signature - Email Alerts - Employee Management - Forms Management - Generative AI - Goal Setting/Tracking - HIPAA Compliant - Program Management - Progress Reports - Progress Tracking - Project Time Tracking - Records Management - Referral Management - Referral Tracking - Reminders - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Scheduling - Task Management - Task Scheduling - Third-Party Integrations - Training Management [See all features](https://www.capterra.com/p/274996/Astalty/#features) ### Recognition No recognitions have been awarded to extendedReach No recognitions have been awarded to Astalty ### Deployment & support extendedReach Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Astalty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details extendedReach - By Radicle Health - Located in United States - Founded in 2004 Astalty - By Astalty - Located in Australia - Founded in ## Popular Comparisons [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [Collaborate](https://www.capterra.com/p/143681/Collaborate/)[4.66 (38)](https://www.capterra.com/p/143681/Collaborate/reviews/) A$30/month Price Contact vendor for pricing 4.7 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/143681-274996/Collaborate-vs-Astalty) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [My Junna](https://www.capterra.com/p/178861/Junna-Care/)[4.85 (39)](https://www.capterra.com/p/178861/Junna-Care/#reviews) A$30/month Price $99/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/178861-274996/Junna-Care-vs-Astalty) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) A$30/month Price $0 4.7 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/195467-274996/Care-Patron-vs-Astalty) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,061)](https://www.capterra.com/p/132388/CharityTracker/reviews/) A$30/month Price $20/month 4.7 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132388-274996/CharityTracker-vs-Astalty) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) A$30/month Price Contact vendor for pricing 4.7 Features 4.1 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123342-274996/Bonterra-Case-Management-vs-Astalty) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) A$30/month Price $109/month 4.7 Features 4.0 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144095-274996/Sumac-vs-Astalty) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [Notehouse](https://www.capterra.com/p/182626/Notehouse/)[4.72 (109)](https://www.capterra.com/p/182626/Notehouse/reviews/) A$30/month Price $12/year 4.7 Features 4.3 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/182626-274996/Notehouse-vs-Astalty) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) A$30/month Price $29/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-274996/Connecteam-vs-Astalty) [Astalty](https://www.capterra.com/p/274996/Astalty/)[4.81 (199)](https://www.capterra.com/p/274996/Astalty/reviews/) vs [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)[4.55 (1,609)](https://www.capterra.com/p/132376/Hubstaff/reviews/) A$30/month Price $7/month 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132376-274996/Hubstaff-vs-Astalty)