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iNextLabs vs Zipteams: Which is a better fit?

Updated on September 2nd, 2024
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    iNextLabs logo

    iNextLabs

    PROFILE
    Zipteams logo

    Zipteams

    PROFILE
    Summary
    Key features rated by users
    Features selected based on 1,243 reviews from Conversational AI Platform users.
    % Fit
    Not enough reviews
    Feature ratings
    Chatbot
    5.0
    Natural Language Processing
    4.8
    AI/Machine Learning
    4.4
    Live Chat
    4.9
    Reporting/Analytics
    4.6
    % Fit
    Missing features
    Feature ratings
    Chatbot
    5.0
    Natural Language Processing
    4.9
    AI/Machine Learning
    4.8
    Live Chat
    NA
    Reporting/Analytics
    NA
    User satisfaction
    4.8
    User reviews17
    Ease of use
    4.9
    Functionality
    4.6
    Value for money
    4.7
    Customer support
    4.9
    4.7
    User reviews73
    Ease of use
    4.7
    Functionality
    4.7
    Value for money
    4.7
    Customer support
    4.8
    Price starts from
    --
    Monthly subscription
    Free version
    Free trial
    --
    Monthly subscription
    Free version
    Free trial
    Best for

    Enterprise Retail Logistics Food & Beverages

    India, USA, Singapore, Australia

    User reviews
    pros & cons
    Not enough reviews
    View Reviews
    Jeff J
    Accountant

    It’s user interface is perfect as we can join meetings sessions seamlessly. I like it’s hassle free video sessions.

    Séphora S
    teacher assistant

    The cost of the software might be a barrier for some companies on a tight budget.

    Mawega M
    Accountant

    Zipteams... i have been a Zipteams user for almost 1.5 years now one thing that i love avout Zipteams is how easy it is to use it. The customer care also has the best services.

    Verified reviewer
    System Analyst

    Sometimes an error occurs when entering the meeting room.

    Adele A
    Operations manager

    It has nice audio and video quality which is highly appreciated. Zipteams also is user friendly and it has good customer service.

    Arun A
    Category Manager

    Usage of bandwidth is high according to me as through mobile data it sometimes stops screenshare.

    MERCY M
    Tour consultant

    Zipteams is super easy to use even for beginners. I am also pleased by the good customer service it is good i love it.

    Noxolo N
    Senior Project Manager

    Unfortunately, Zipteams doesn’t have offline access and ain’t available on Appstore.

    1 / 4
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    248877
    2 screenshots
    265801
    5 screenshots

    iNextLabs

    Top Features
    27/50
    • Activity Dashboard
    • Alerts/Escalation
    • Autoresponders
    • Code-free Development
    • Communication Management
    • Configurable Workflow
    • CRM
    • Customer Database
    • Customer Segmentation
    • Customer Service Analytics
    • Drag & Drop
    • Email Management
    • For Developers
    • Lead Capture
    • Monitoring
    • Performance Metrics
    • Real-Time Analytics
    • Real-Time Data
    • Reporting & Statistics
    • Search/Filter
    • Social Media Integration
    • Visual Analytics
    • Workflow Management
    • AI/Machine Learning
    • API
    • Chatbot
    • Chat/Messaging
    • Chat Transcript
    • Contextual Guidance
    • Customer Experience Management
    • Customizable Branding
    • Engagement Tracking
    • Feedback Management
    • Intent Recognition
    • Knowledge Base Management
    • Live Chat
    • Multi-Channel Communication
    • Multi-Channel Management
    • Multi-Language
    • Natural Language Processing
    • Natural Language Search
    • Pre-Configured Bot
    • Real-Time Monitoring
    • Real-Time Notifications
    • Reporting/Analytics
    • Sentiment Analysis
    • Speech Recognition
    • Speech Synthesis
    • Surveys & Feedback
    • Third-Party Integrations
    See All features
    Hide Conversational AI Platform Software Features -

    Zipteams

    6/50
    Show Conversational AI Platform Software Features +

    iNextLabs

    --

    Zipteams

    • Best Value Meeting
      Software (2024)
    iNextLabs
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    Zipteams
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    iNextLabs
    • By iNextLabs
    • Located in Singapore
    Zipteams
    • By Zipteams
    • Located in India
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