Cisco Finesse vs Chatbase: Which is a better fit?

Barrie B

Playful Person

We tested it out on a Restaurant to see how guests would engage with a Chatbot. We found it to be a successful project, and Chatbase was a great platform to have settled on.

We trained the model using the ChatGPT 3.5 and with chatGPT 4 and we don't understand why the model 4 is not working, most of the time the answers are wrong or even no answered.

Superb experience it has been a super hit did an internal survey by training a chatbot on limited data and every one liked it.

Then I tried to cancel, and got no response. Just terrible customer experience.

Overall, it was a great experience for my team and also for the end users. The quick learning and also the quality of responses were very helpful.

Support and documentation are missing or a bit short. What bothers us most is that we can't use the chatbot in multiple languages.

I love how quickly I was able to provide it information and then be able to have an intelligent conversation about it with the information provided.

Worst experience, crapy software, in responsive customer service and unethical policies.