# Compare Transkriptor vs Rilla 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Transkriptor and Rilla based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/251933-10016798/Transkriptor-vs-Rilla --- # Transkriptor vs Rilla Features and Cost Comparison Last updated April 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TranskriptorRilla2/4 selected [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) [## Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting Price $8.33/month Value-for-Money 4.2 Functionality 4.7 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment Based on [551 reviews](#user-reviews) Positive 533 Neutral 13 Negative 5 [## Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [361 reviews](#user-reviews) Positive 350 Neutral 9 Negative 2 ## Not a match? 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Best for Home Remodeling Bathrooms Remodeling Solar Home Services Electrical Services HVAC Plumbing Garage Door Service Dispatch Locksmith Pest Control ## User reviews Pros & cons KI Ki I. Student > "Transkriptor offers convenient and efficient transcript creation, while Meetingtor provides a helpful alternative for recording Zoom meetings by..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6555043) PW Parmeshwar W. Software Engineer > "Speaker Differentiation: In recordings with multiple speakers, Transkriptor's ability to accurately separate and identify different voices is..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6588151) KS Karina S. lawyer > "I appreciate how it supports multiple languages and various file formats, which adds flexibility to my workflow. While there is room for..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6524903) AM Adriano M. Professor > "As a paying subscriber, I am beyond frustrated with the consistently deplorable quality and utterly unacceptable accuracy of the transcription..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6860601) JCV Jenny Carolina V. UX Designer > "I was impressed by its accuracy in handling various accents and clear speech, which saved me a lot of time on manual corrections. While it..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6580576) PW Parmeshwar W. Software Engineer > "Handling Filler Words: The software sometimes transcribes filler words such as "um" or "uh," which can be difficult to remove during editing." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6588151) BE Burak E. Student > "However, it occasionally has difficulty with strong accents or background noise, which affects accuracy. Despite this, the editing tools are..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6559763) JCV Jenny Carolina V. UX Designer > "The main drawback I found with Transkriptor was occasional difficulty with complex audio, especially when multiple speakers were talking over each..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6580576) Мария К. UX Leader > "It effectively reduces the time and effort required for transcription tasks, which has been a significant benefit in my workflow. Despite its few..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6515492) SG SERVET G. nısh consultıng > "My least favorite topic on Transcript is that when I click on one of the 3 questions, I cannot move on to the other two questions." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6526733) BE Burak E. Student > "It saves time, especially by transcribing long recordings with precision, and it also provides an option for easy editing, which is a major..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6559763) EE Eva E. PM > "Additionally, the platform lacks advanced editing features, which can slow down the post-transcription process." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6609348) II Illia I. QA > "The tool transcribes audio into text quickly and accurately, making it an excellent choice for those who need efficient transcription services." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6570510) Tazkiyatul Ilmi M. KOMANDAN > "While the Transcript Application offers several benefits, it also has some drawbacks that potential users should consider: cost, and data security..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6392360) BE Burak E. Student > "What I like most about Transkriptor is its ability to quickly and accurately transcribe audio recordings into text." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6559763) KI Ki I. Student > "Meetingtor's recording function can be inconsistent, occasionally experiencing technical glitches." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6555043) LA Lina A. ingeniero industrial > "What I like most about Transkriptor is how incredibly fast it converts any audio file to text, while maintaining amazing accuracy." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6531571) AU Ashraf U. Senior researcher > "only get 5 min of transcription view only cant edit or download to see the output" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6569422) NAS Nilton Alexandre S. Director > "User-Friendly Interface – Features an intuitive dashboard that helps organize audio, videos, and transcriptions efficiently." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6745712) LCM Luiz Carlos M. Marketing > "Also, the software might occasionally miss technical terms or jargon, which requires some minor manual adjustments." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6568305) MS Maayan S. Teacher > "Fast, high-quality and very, very accurate transcription at a level of 90% accuracy in Hebrew. When there aren't many tools that transcribe at a..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6486445) AV Antonio V. project manager > "The AI creates abstract that do not capture the full message." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6568939) DY Dorukan Y. Sales Manager > "I can easily connect my calendar, and the system automatically joins all my meetings to record them." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6777913) NAS Nilton Alexandre S. Director > "The subscription price is in US dollars, and when converted to Brazilian reais, it becomes expensive for Brazilian users." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6745712) SV Sky V. VM > "I loved the way it made it easier to work on the analysis without spending days on the transcribing process. As the app is still in development,..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6634543) DR David R. Strategist > "support while trying to get Transkriptor to work very long delays of 5 mins and more in responses" [See full review](https://www.capterra.com/p/251933/Transkriptor/#SoftwareAdvice___6598105) CI Clinton I. Student > "The new AI features enables one to summarize and have a quick glance of the meeting sessions." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6631801) AM Adriano M. Professor > "I feel cheated because I paid it, but the refund time is too short (only 7 days). " [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6860601) US Uri S. Self employed > "Built-in AI chat makes it so much easier to summarize points, organize and ask questions about the transcription." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6570451) PC Paolo C. System engineer > "i couldn't find a way to move back a file from a workspace to Folders" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6557004) EC Evelyn C. participacion > "Transkriptor stands out as a reliable transcription tool with robust capabilities suited for diverse transcription needs." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6467604) JH Jan H. Creative videographer > "Limited Editing Features: The platform’s editing tools are somewhat basic, which can make it challenging to make extensive revisions directly..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6341156) KS Karina S. lawyer > "Its accuracy in converting audio to text is impressive, even for longer recordings." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6524903) IB Inna B. PhD student > "You can upload only one file at a time and it takes a while" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6563241) LJ Luis J. Advisor > "The platform's ability to quickly convert spoken words into text saved me a lot of time, and the ease of use made the whole process very..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6516956) IP Isabela P. UX Researcher > "What I liked the least is the excessive separation between lines of the same speaker's speech" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6413652) Francois S. Owner > "In a few seconds you can build an impressive AI chatbot from your meeting minutes and take action immediately." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6505815) MlL Marc-Élie L. Researcher > "Also cannot find the audio recording and transkrpting easily." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6697595) IS Ian S. EFL Teacher > "In conclusion, Transkriptor is a top-notch online transcription service that consistently delivers high-quality, accurate transcriptions in a..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___4906334) Мария К. UX Leader > "This can sometimes lead to a frustrating experience, especially for new users who are still trying to navigate through the features." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6515492) AS Alekandar S. Journalist > "I can transcribe audio files and be faster for my daily journalism work." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6681756) MlL Marc-Élie L. Researcher > "The translation in french isn't as accurate as english transkription." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6697595) JH Jan H. Creative videographer > "It's affordable, supports various audio formats and languages, and ensures reliable transcriptions even with different accents and background..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6341156) RP Ramon P. Director of Operations > "its leaning onto the expensive side.. don't know if I can downgrade to a lower tier after I upgrade." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6746317) US Uri S. Self employed > "Less time needed to listen to recordings and with the AI assistant it's another level of analyzing and leveraging content" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6570451) VS Vilja S. Producer > "Not possible to buy extra minutes during the monthly plan." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6549964) IA Imre A. producer > "The Turkish language transcriptions are surprisingly accurate. Although it is necessary to go through the transcription to correct misspelled..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___4961801) RH Russel H. Rentals > "Sometimes, does not convert large files.(very rare)" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6706250) EE Eva E. PM > "It’s an affordable option with flexible export formats, ideal for projects with limited budgets." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6609348) CG Carla G. Student, classes transcription > "The Eskriptor has a bigger limitation then the Transkriptor for editing texts and putting them in paragraphs." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___4977290) Zeynep E. PhD student > "Everything is so fast that you can enjoy your writing while Transkriptor transcribes your data for you." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6647135) JD Justyna D. manager > "polish version is translated with language mistakes and different meanings" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6533527) Cris S. Project Manager > "It's a great tool for transcription, but improvements can be made in terms of handling difficult audio." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6657424) Murad A. manager > "unfortunately the price for me, for my country of residence is quite high, although I understand that this program is worth its money." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6542599) AP Ana P. Specialist Nurse > "However, there were occasional shortcomings, such as translation errors and repetitive phrases that didn't align with the audio. Despite these..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6236292) DV Diana V. Text editor > "A month is short and expensive, a year is too long a period of time, it’s hard to predict whether I will need the program for all 12 months, and..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___5051695) LJ Luis J. Advisor > "It’s an intuitive and reliable tool for anyone looking to transcribe audio quickly and efficiently." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6516956) KM Kacper M. guide > "I don't know why but text in Libre or in Word works very slowly" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6591012) Nadhia M. student > "most of my interviews are more than 1 hour and half and it really take my time to transcribing. and majority of the transcribing software do not..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___5016928) ML Mauro L. Auditor > "That the I.A sometimes ignore details and summarize too much." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6680988) MS Maayan S. Teacher > "It is also very convenient for editing the text at the same time as listening to the transcript." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6486445) AF Anis F. Transcriber > "Unfortunately, I'm not working so I have to rely on the trial package first." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6613973) LJ Luis J. Advisor > "The platform's user-friendly interface and fast processing times made it a valuable asset in my workflow, and I would definitely recommend it to..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6516956) AN Antonia N. Trainee > "its not that accurate, and sometines gives some random words" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6616736) DY Dorukan Y. Sales Manager > "Afterward, I can quickly generate summaries to follow up with clients effortlessly." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6777913) MlL Marc-Élie L. Researcher > "I don't know about the pricing to be honest a bit expensive I feel like sometimes." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6697595) PW Parmeshwar W. Software Engineer > "Transkriptor is an amazing tool for audio-to-text conversion!" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6588151) PB Puja B. Independent Journalist > "It will automatically start scrolling up and down when editing or will not allow me to edit." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6208925) IG Itay G. ceo > "I recently used Transkriptor for a large project in June 2024, and I couldn’t be more impressed with the service." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6443725) SM Syuhada M. Teacher > "yet need to go through the transcription again." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6563069) NR Nancy R. Professor > "I used to make audio in English to Spanish and vice versa, and is easy, some of my colleagues are older than me, and they can use it too..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6534913) KC Kenan C. Research Assistant > "Sometimes there may be incorrect transcriptions (I only tried it in Turkish language) when the sound quality is poor. But that is completely..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6046421) PD Peely D. \- > "It has streamlined our workflow and ensures that nothing gets missed." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6505414) TV Tiago V. Founder > "I paid and never remember about that again, even though I use it every day." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6649548) US Uri S. Self employed > "Merge same speaker segments make it easier to read and share." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6570451) VR Verified Reviewer Transcriptionist > "It is price is little bit high....not affordable" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6418795) EG Er G. Müdür > "Very niceThis program provides easy and useful solutions, making tasks more efficient and stress-free." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6577778) NR Nicole R. Marketing Manager > "The app log in does not function well, there are some bugs that need to be fixed asap." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6096983) PW Parmeshwar W. Software Engineer > "What I liked most is its impressive accuracy, even with diverse accents and dialects." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6588151) AS ABHISHEK S. Cyber Forensics Expert > "My work has reduced to a great extent." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6431515) [View Reviews](https://www.capterra.com/p/251933/Transkriptor/reviews/) JM Jason M. Sales Representative > "It’s a valuable tool for understanding and improving my sales performance, especially with its AI-driven call insights and time-saving summaries..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7159555) MG Mike G. VP of Sales > "Sometimes the automatic transcription can misinterpret words or phrases, especially with strong accents, background noise, or overlapping talk." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) BS Billy S. Replacement Sales Rep > "The pretty much instant feedback you receive along with the roleplay feature with appointments I have run so you can go over actual scenarios..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7150024) DM Desirea M. Sales Associate > "How slow it takes for it to load the conversations after completion. Once the conversation is transcribed if you are solely going off what the..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7031052) JF James F. Operations Manager > "I am able to be on site with my team, from my office, to be able to listen in and assist them with their interactions with the clients." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075591) NB Nate B. Salesman > "The UI changes frequently so sometimes it can be hard to find past recordings." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140222) JO Jeff O. Certified Field Inspector > "I can give and receive feedback almost anytime, and the AI tech can be helpful in helping me gleam info from long recordings after I’ve long..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) TS Tim S. General Manager > "It can have a hard time transcribing the conversation and figuring out who is talking during conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7079589) TH Thomas H. Safety Advisor > "I have been a daily user for over a year and I have increased my conversion rates and average tickets substantially with just a focus on..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) VR Verified Reviewer Owner > "Due to the unresponsiveness of Rilla and the insistence on the last $6K payment ($18K I thought was a good amount for 30 days), I can not..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7119586) MG Mike G. VP of Sales > "What I like most about Rilla is how effortlessly it turns everyday sales conversations into clear, coachable insights without adding friction..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) MO Michelle O. Senior design consultant > "While conversations have to be deleted if there's one point that needs to be removed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7076901) MG Mike G. VP of Sales > "It makes it easy to identify what top performers are doing differently and turn real conversations into actionable improvement. While there’s a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) TS Trevor S. Service technician > "It takes a while for the app to learn to get customers names correct." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) ME Matthew E. CRM Manager > "It allows us to support our customers quicker and better and gives us a level of security for both our Service Professionals and customers that..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7044702) JO Jeff O. Certified Field Inspector > "I sometimes forget to stop recording - not much Rilla can do - I don’t want it popping up in appointments!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) ZC Zac C. Owner and Sales > "Rilla is amazing, we went to one of their conferences last year, just me and my partner, we've both been to these types of conventions before..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075159) JF Jennifer F. General Manager > "I wish I could schedule a time to send a comment. When I leave comments late at night I don’t want to send the comment unless it’s office hours." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6828565) TH Thomas H. Safety Advisor > "The customer support is second to none and every single time I reach out with even the most minor or mundane issue or question I receive..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) MW Matt W. Service Writer > "It often gets the client and the customer roles confused." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) MW Matt W. Service Writer > "The written transcripts of phone calls offer a great way to go back and review conversations with customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) JB Joseph B. Inside sales agent > "The crm I’m using tends to be quite buggy so I doubt this is a rilla issue." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016) JO Jeff O. Certified Field Inspector > "I like the AI help - great to have a summary of what was discussed, what concerns there were, etc. Helps boost my professionalism." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) LL Lejaune L. Design Consultant > "Sometimes it does not understand all my words due to me being far away or if my customer has a heavy accent." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7070151) DT Derrick T. Sales Manager > "I love that my team are able to review their calls themselves and the analytics changes the game when it comes to coaching." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7115773) TD Trinten D. Certified home improvement expert > "Sometimes the app operates funny and stalls while I am uploading photos even when I have internet connection." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6437251) DB Dan B. Home Improvement Consultant > "I enjoy how it picks up a two way conversation and the AI feature is able to transcribe it so I can go back and look over my prior conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7000846) DB Dustin B. Design Consultant > "It’s not perfect, it doesn’t pick up everything and scribe it out correctly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7100939) BK Brandon K. General Manager > "I love being able to be there for all my reps, especially with Rilla LIVE I can hop on and see what my reps need before they even call." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074874) JR Jim R. Sales Manager > "The texts and emails are relentless on my phone and computer with messages on the weekend." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7043972) JA Jade A. CS > "It’s a great tool for tracking and reviewing calls, providing clear insights that help improve team communication and performance." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034827) CB Carrie B. Design Consultant > "I have to sell it and it adds to the already long consultation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089590) CS Chris S. Heating and cooling technician > "The ease of the app doing the conversation summary and writes it out for u helps call quality and feedback and peace of mind" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7095129) SP Sean P. President > "So much information to train, ridealongs process could be faster, I get sucked into listening to the whole thing, coachable moments aren't..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6531615) RB Robert B. Garage Door Technician > "Rilla has allowed me to adopt winning techniques used by top reps and techs in my company and create higher ticket averages for myself. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) SS Sarith S. Exterior Design Consultant > "This creates a delay before appointments where i have to reset mic access to record" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6451141) JH Joanne H. Area Sales Manager > "This helps me gain insight to why the sale stopped and helps with my coaching of the Team. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7090708) JB Joseph B. Inside sales agent > "We don’t need to do call reviews at all." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016) KR Kristen R. Customer Sales Rep > "Rilla is helpful with all inbound and outbound calls to ensure top quality service. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7105429) Delbert M. Sr Account Manager > "Honestly I can point out anything that I dislike about Rilla. If I had to point out something it would be the slow upload time." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6872484) CM Chris M. Director of Operations > "Rilla provides accurate instant feedback that allows for another level of accountability and improvement for the field that we were previously..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6462211) SL Sarah L. Design consultant > "Not great at speech recognition when translating to text." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6886241) VR Victoria R. Coordinator > "We really enjoy Rilla from the task to the ai learning tips to the summary added to service titan." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7081537) VR Verified Reviewer Sales Rep > "Sometimes it just doesn't get reality." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7177034) JJ James J. HVAC Service Manager > "Rilla has helped me provide consistent coaching and real time feedback to improve the customer experience while increasing revenue and overall..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7068446) TC Tonia C. analytics and Marketing Manager > "There was a lot of up front work that we were not prepped and prepared for." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JK Joe K. Design Consultant and Sales > "Rilla is a wonderful tool. Since my sales job involves so much drive time, reviewing my appointments by listening to them while driving is a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510320) PP Paris P. Sales Manager > "It does drain phone battery. And it does not record phone calls." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6845389) TL Thomas L. New Home Consultant > "I like the feedback and recommendations based on customer interaction. Once we figured out how to use it the software became an asset." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) CS Chandler S. Design Consultant > "The audio feedback is rough on a phone speaker." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) CR Clemens R. Partner > "The AI integration is fantastic, and the areas it targets are evidence-based and predictive of success in a sales or negotiation environment." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6569695) DH Danny H. Design consultant > "It keeps you in check for your presentation but it can also have a negative effect if you feel like big brother is watching" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510473) GF Garrett F. Online Sales Specialist > "The feedback from the AI tool is much more accurate and helpful than other AI tools we've used in the past as well." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7153234) MM Michael M. Service Tech Sales > "Mumbling and fast talking are the two biggest." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6858775) TL Thomas L. New Home Consultant > "I was skeptical at first, but we sales professionals need to stay professional and Rilla is a great tool for checking yourself regularly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) AC Ashley C. Service Advisor > "It can't distinguish between different voices between phones." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6794349) MD Matthew D. Sales Rep > "The call quality and feedback is really spot on, and helpful to see what I missed or did really well at." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217) RB Robert B. Garage Door Technician > "Mobile app search function doesn’t always seem to work. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) MD Matthew D. Sales Rep > "Helps you stay the course, become disciplined and consistent, and find areas of improvement." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217) CH Carter H. Sales Representative > "However, ai language learning and voice recognition is virtually impossible to trust." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6712676) PH Paige H. General Office Manager > "Very easy to use and give us very valuable feedback on conversations with clients to help us improve our scripting for future interactions...." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) TL Thomas L. New Home Consultant > "Hearing my own voice was painful at first." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) TS Trevor S. Service technician > "Rilla is a good tool to improve call quality for customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) JB James B. Process Auditor > "Ultimately, the bugs/glitches/yet-to-be-implemented issues I'm referencing don't impact the usage of the product, and half of them can be..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6300758) BC Bridgette C. Office Manager > "Rilla has provided us with a way to provide one on one training and ridealong capability without having to spend an entire day to be there." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6607728) GC Geoff C. Service Manager > "As with any voice transcription the voice transcription is not 100%." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) CS Chandler S. Design Consultant > "I like that I am able to record talk ratio along with talk speed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) MC Michael C. Sales Manager > "not being able to use some features on tablet" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6399668) PH Paige H. General Office Manager > "Very positive experience with the exception of the difficulties of call recording which is where all of our customer support conversations take..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) TC Tonia C. analytics and Marketing Manager > "This dilutes our trackers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JK Jeff K. Electrical Manager > "I like that it will coach my technicians and gives me the opportunity to do ridealong coaching with them without actually spending the time to..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6817546) DE Dave E. Field Supervisor > "Transcripts don't always match the real audio." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510110) AJ Anthony J. Sales Consultant > "This platform also makes it easy so I don’t have to have my face crammed in a notebook while with my customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7011757) HS Henry S. Electrician, Training Coordinator > "I had initial hesitations about the recording piece, but \[sensitive content hidden\] squashed all of those in his presentation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6463932) GC Geoff C. Service Manager > "Rilla allows me to be far more in tune with the operations in the field and allow me to improve and coach more effectively" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) DB Dylan B. Service Manager > "It doesn't pick up on the correct person that is speaking at the moment sometimes." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6551323) CS Christian S. Service Manager > "The platform is straightforward to use, and the coaching value has been especially helpful for development and accountability." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140164) KK Kristie K. Water Technician > "Getting signed out and having issues being able to sign back in" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6565427) JZ Jim Z. Management > "I appreciate the opportunity to share with the team on how to improve our lives!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075106) RM ROEL M. HVAC SUPERVISOR > "AI NOT BEING ABLE TO DETECT WHEN ITS VOICE FROM TV,RADIO,OR REAL PERSON AND LABELING AS "CUSTOMER WHEN ITS NOT"" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6272921) [View Reviews](https://www.capterra.com/p/10016798/Rilla/reviews/) ## User interface [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) 4.75 (551) [Rilla](https://www.capterra.com/p/10016798/Rilla/) 4.81 (361) ### Features Transkriptor 5/50 - Activity Dashboard - AI Copilot - API - Audio Capture - Automatic Call Distribution - Automatic Transcription - Call Center Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Campaign Management - Categorization/Grouping - Chat/Messaging - Communication Management - Compliance Management - Computer Telephony Integration - CRM - Customer Experience Management - Customer Service Analytics - Customizable Reports - Data Security - Email Alerts - Generative AI - HIPAA Compliant - IVR - Language Detection - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Performance Management - Performance Metrics - Predictive Analytics - Predictive Dialer - Quality Assurance - Real-Time Analytics - Reporting & Statistics - Request Assignment - Sales Trend Analysis - Search/Filter - Self Service Portal - Self-Service Search - Sentiment Analysis - Speech-to-Text Analysis - Surveys & Feedback - Tagging [See all features](https://www.capterra.com/p/251933/Transkriptor/#features) Rilla Top features 19/50 - Activity Dashboard - AI Copilot - API - Audio Capture - Automatic Call Distribution - Automatic Transcription - Call Center Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Campaign Management - Categorization/Grouping - Chat/Messaging - Communication Management - Compliance Management - Computer Telephony Integration - CRM - Customer Experience Management - Customer Service Analytics - Customizable Reports - Data Security - Email Alerts - Generative AI - HIPAA Compliant - IVR - Language Detection - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Performance Management - Performance Metrics - Predictive Analytics - Predictive Dialer - Quality Assurance - Real-Time Analytics - Reporting & Statistics - Request Assignment - Sales Trend Analysis - Search/Filter - Self Service Portal - Self-Service Search - Sentiment Analysis - Speech-to-Text Analysis - Surveys & Feedback - Tagging [See all features](https://www.capterra.com/p/10016798/Rilla/#features) ### Recognition No recognitions have been awarded to Transkriptor No recognitions have been awarded to Rilla ### Deployment & support Transkriptor Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Rilla Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Transkriptor - By Transkriptor - Located in Türkiye - Founded in Rilla - By Rilla - Located in United States - Founded in ## Popular Comparisons [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.96 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) $8.33/month Price $15/month 4.7 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/251933-276054/Transkriptor-vs-Fathom) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.96 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Contact vendor for pricing Price $15/month 4.7 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/276054-10016798/Fathom-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Video To Blog](https://www.capterra.com/p/10025294/Video-To-Blog/)[4.91 (74)](https://www.capterra.com/p/10025294/Video-To-Blog/reviews/) $8.33/month Price $9/month 4.7 Features 4.7 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/251933-10025294/Transkriptor-vs-Video-To-Blog) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.71 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Contact vendor for pricing Price $40/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/198507-10016798/Talkatoo-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Vizard](https://www.capterra.com/p/10009818/Vizard/)[4.87 (452)](https://www.capterra.com/p/10009818/Vizard/reviews/) $8.33/month Price $0 4.7 Features 4.7 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/251933-10009818/Transkriptor-vs-Vizard) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157969-10016798/Gong-io-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Mentalyc](https://www.capterra.com/p/265098/Mentalyc/)[4.46 (61)](https://www.capterra.com/p/265098/Mentalyc/reviews/) $8.33/month Price $14.99/month 4.7 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/251933-265098/Transkriptor-vs-Mentalyc) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-10016798/Connecteam-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Otter](https://www.capterra.com/p/202799/Otter/)[4.41 (102)](https://www.capterra.com/p/202799/Otter/reviews/) $8.33/month Price $12.99/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/202799-251933/Otter-vs-Transkriptor) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-10016798/Jobber-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Sonix](https://www.capterra.com/p/167966/Sonix/) [4.85 (142)](https://www.capterra.com/p/167966/Sonix/reviews/) $8.33/month Price $22/month 4.7 Features 4.7 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/167966-251933/Sonix-vs-Transkriptor) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153475-10016798/FieldPulse-vs-Rilla)