# Compare Transkriptor vs Rilla 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Transkriptor and Rilla based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/251933-10016798/Transkriptor-vs-Rilla --- # Transkriptor vs Rilla Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TranskriptorRilla2/4 selected [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.7 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) [## Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.7 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting Price $8.33/month Value-for-Money 4.2 Functionality 4.7 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment Based on [550 reviews](#user-reviews) Positive 532 Neutral 13 Negative 5 [## Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment ME Based on [342 reviews](#user-reviews) Positive 331 Neutral 9 Negative 2 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### ServiceTitan 4.3 (325) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Jobber 4.6 (1,420) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * Highest Rated ### Connecteam 4.6 (5,044) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Riverside 4.7 (83) * * * Starting Price $0.00 Per Feature,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Summary * * * Features in Speech Analytics Software 5 / 50 Only Transkriptor - Multi-Language Best performer 18 / 50 Only Rilla - Activity Dashboard - API - Call Routing User satisfaction User satisfaction 4.7 User reviews[550](https://www.capterra.com/p/251933/Transkriptor/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.2 Customer support 4.5 User satisfaction 4.8 User reviews[342](https://www.capterra.com/p/10016798/Rilla/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $8.33Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Legal professionals, podcasters, remote workers, consultants, health professionals, journalists, and marketing agencies. Best for Home Remodeling Bathrooms Remodeling Solar Home Services Electrical Services HVAC Plumbing Garage Door Service Dispatch Locksmith Pest Control ## User reviews Pros & cons KI Ki I. Student > "Transkriptor offers convenient and efficient transcript creation, while Meetingtor provides a helpful alternative for recording Zoom meetings by..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6555043) PW Parmeshwar W. Software Engineer > "Speaker Differentiation: In recordings with multiple speakers, Transkriptor's ability to accurately separate and identify different voices is somewhat..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6588151) KS Karina S. lawyer > "I appreciate how it supports multiple languages and various file formats, which adds flexibility to my workflow. While there is room for improvement in..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6524903) JH Jan H. Creative videographer > "Limited Editing Features: The platform’s editing tools are somewhat basic, which can make it challenging to make extensive revisions directly within the..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6341156) DY Dorukan Y. Sales Manager > "I can easily connect my calendar, and the system automatically joins all my meetings to record them." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6777913) AM Adriano M. Professor > "As a paying subscriber, I am beyond frustrated with the consistently deplorable quality and utterly unacceptable accuracy of the transcription services,..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6860601) JH Jan H. Creative videographer > "It's affordable, supports various audio formats and languages, and ensures reliable transcriptions even with different accents and background noise." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6341156) PW Parmeshwar W. Software Engineer > "Handling Filler Words: The software sometimes transcribes filler words such as "um" or "uh," which can be difficult to remove during editing." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6588151) JCV Jenny Carolina V. UX Designer > "I was impressed by its accuracy in handling various accents and clear speech, which saved me a lot of time on manual corrections. While it struggled a bit..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6580576) JCV Jenny Carolina V. UX Designer > "The main drawback I found with Transkriptor was occasional difficulty with complex audio, especially when multiple speakers were talking over each other or..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6580576) BE Burak E. Student > "However, it occasionally has difficulty with strong accents or background noise, which affects accuracy. Despite this, the editing tools are helpful for..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6559763) SG SERVET G. nısh consultıng > "My least favorite topic on Transcript is that when I click on one of the 3 questions, I cannot move on to the other two questions." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6526733) Мария К. UX Leader > "It effectively reduces the time and effort required for transcription tasks, which has been a significant benefit in my workflow. Despite its few..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6515492) EE Eva E. PM > "Additionally, the platform lacks advanced editing features, which can slow down the post-transcription process." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6609348) BE Burak E. Student > "It saves time, especially by transcribing long recordings with precision, and it also provides an option for easy editing, which is a major advantage." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6559763) Tazkiyatul Ilmi M. KOMANDAN > "While the Transcript Application offers several benefits, it also has some drawbacks that potential users should consider: cost, and data security concern" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6392360) AP Ana P. Specialist Nurse > "However, there were occasional shortcomings, such as translation errors and repetitive phrases that didn't align with the audio. Despite these drawbacks,..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6236292) KI Ki I. Student > "Meetingtor's recording function can be inconsistent, occasionally experiencing technical glitches." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6555043) II Illia I. QA > "The tool transcribes audio into text quickly and accurately, making it an excellent choice for those who need efficient transcription services." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6570510) AU Ashraf U. Senior researcher > "only get 5 min of transcription view only cant edit or download to see the output" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6569422) BE Burak E. Student > "What I like most about Transkriptor is its ability to quickly and accurately transcribe audio recordings into text." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6559763) LCM Luiz Carlos M. Marketing > "Also, the software might occasionally miss technical terms or jargon, which requires some minor manual adjustments." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6568305) LA Lina A. ingeniero industrial > "What I like most about Transkriptor is how incredibly fast it converts any audio file to text, while maintaining amazing accuracy." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6531571) AV Antonio V. project manager > "The AI creates abstract that do not capture the full message." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6568939) NAS Nilton Alexandre S. Director > "User-Friendly Interface – Features an intuitive dashboard that helps organize audio, videos, and transcriptions efficiently." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6745712) NAS Nilton Alexandre S. Director > "The subscription price is in US dollars, and when converted to Brazilian reais, it becomes expensive for Brazilian users." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6745712) Mapelli S. Electronic Engineer > "The well-thought-out organization of contacts within the app is especially commendable, as is the flexibility in downloading options and subtitling..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6256405) DR David R. Strategist > "support while trying to get Transkriptor to work very long delays of 5 mins and more in responses" [See full review](https://www.capterra.com/p/251933/Transkriptor/#SoftwareAdvice___6598105) MS Maayan S. Teacher > "Fast, high-quality and very, very accurate transcription at a level of 90% accuracy in Hebrew. When there aren't many tools that transcribe at a quality..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6486445) AM Adriano M. Professor > "I feel cheated because I paid it, but the refund time is too short (only 7 days). " [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6860601) AM Anak M. Researcher > "I recently started using Transkriptor, an app to convert audio files into text, and I must say it has exceeded my expectations." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6324844) PC Paolo C. System engineer > "i couldn't find a way to move back a file from a workspace to Folders" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6557004) SV Sky V. VM > "I loved the way it made it easier to work on the analysis without spending days on the transcribing process. As the app is still in development, with not..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6634543) GT Giovanna T. Sales assistant > "However, one minor drawback is that the pricing can get a bit steep for larger projects." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6264417) CI Clinton I. Student > "The new AI features enables one to summarize and have a quick glance of the meeting sessions." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6631801) IB Inna B. PhD student > "You can upload only one file at a time and it takes a while" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6563241) US Uri S. Self employed > "Built-in AI chat makes it so much easier to summarize points, organize and ask questions about the transcription." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6570451) IP Isabela P. UX Researcher > "What I liked the least is the excessive separation between lines of the same speaker's speech" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6413652) DY Dorukan Y. Sales Manager > "Afterward, I can quickly generate summaries to follow up with clients effortlessly." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6777913) MlL Marc-Élie L. Researcher > "Also cannot find the audio recording and transkrpting easily." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6697595) EC Evelyn C. participacion > "Transkriptor stands out as a reliable transcription tool with robust capabilities suited for diverse transcription needs." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6467604) Мария К. UX Leader > "This can sometimes lead to a frustrating experience, especially for new users who are still trying to navigate through the features." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6515492) KS Karina S. lawyer > "Its accuracy in converting audio to text is impressive, even for longer recordings." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6524903) MlL Marc-Élie L. Researcher > "The translation in french isn't as accurate as english transkription." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6697595) LJ Luis J. Advisor > "The platform's ability to quickly convert spoken words into text saved me a lot of time, and the ease of use made the whole process very straightforward." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6516956) RP Ramon P. Director of Operations > "its leaning onto the expensive side.. don't know if I can downgrade to a lower tier after I upgrade." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6746317) Mapelli S. Electronic Engineer > "Furthermore, the customer service is outstanding, characterized by both efficiency and a notably courteous staff, enhancing the overall user experience..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6256405) VS Vilja S. Producer > "Not possible to buy extra minutes during the monthly plan." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6549964) Francois S. Owner > "In a few seconds you can build an impressive AI chatbot from your meeting minutes and take action immediately." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6505815) RH Russel H. Rentals > "Sometimes, does not convert large files.(very rare)" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6706250) Bülent T. Teacher > "It has become an invaluable resource for transcribing tasks, allowing me to focalize on other crucial aspects of my research. If you're a researcher..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___4834390) CG Carla G. Student, classes transcription > "The Eskriptor has a bigger limitation then the Transkriptor for editing texts and putting them in paragraphs." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___4977290) IS Ian S. EFL Teacher > "In conclusion, Transkriptor is a top-notch online transcription service that consistently delivers high-quality, accurate transcriptions in a timely manner." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___4906334) JD Justyna D. manager > "polish version is translated with language mistakes and different meanings" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6533527) AS Alekandar S. Journalist > "I can transcribe audio files and be faster for my daily journalism work." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6681756) Murad A. manager > "unfortunately the price for me, for my country of residence is quite high, although I understand that this program is worth its money." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6542599) US Uri S. Self employed > "Less time needed to listen to recordings and with the AI assistant it's another level of analyzing and leveraging content" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6570451) Vanessa L. Owner > "It does not recognize words and transcribe it wrongly." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6341818) IA Imre A. producer > "The Turkish language transcriptions are surprisingly accurate. Although it is necessary to go through the transcription to correct misspelled words or to..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___4961801) DV Diana V. Text editor > "A month is short and expensive, a year is too long a period of time, it’s hard to predict whether I will need the program for all 12 months, and the..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___5051695) EE Eva E. PM > "It’s an affordable option with flexible export formats, ideal for projects with limited budgets." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6609348) KM Kacper M. guide > "I don't know why but text in Libre or in Word works very slowly" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6591012) Zeynep E. PhD student > "Everything is so fast that you can enjoy your writing while Transkriptor transcribes your data for you." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6647135) ML Mauro L. Auditor > "That the I.A sometimes ignore details and summarize too much." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6680988) Cris S. Project Manager > "It's a great tool for transcription, but improvements can be made in terms of handling difficult audio." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6657424) AF Anis F. Transcriber > "Unfortunately, I'm not working so I have to rely on the trial package first." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6613973) GT Giovanna T. Sales assistant > "The user interface is intuitive and easy to navigate, making the process of uploading files and managing transcripts a breeze." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6264417) AN Antonia N. Trainee > "its not that accurate, and sometines gives some random words" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6616736) LJ Luis J. Advisor > "It’s an intuitive and reliable tool for anyone looking to transcribe audio quickly and efficiently." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6516956) MlL Marc-Élie L. Researcher > "I don't know about the pricing to be honest a bit expensive I feel like sometimes." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6697595) Nadhia M. student > "most of my interviews are more than 1 hour and half and it really take my time to transcribing. and majority of the transcribing software do not offer..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___5016928) PB Puja B. Independent Journalist > "It will automatically start scrolling up and down when editing or will not allow me to edit." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6208925) GT Giovanna T. Sales assistant > "Their pricing is competitive, offering various packages to suit different needs and budgets." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6264417) SM Syuhada M. Teacher > "yet need to go through the transcription again." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6563069) VR Verified Reviewer Research Assistant > "I am an educational researcher and as a user of the Transkriptor for more than a year so confidently suggest it to my colleagues (especially for..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___4846901) KC Kenan C. Research Assistant > "Sometimes there may be incorrect transcriptions (I only tried it in Turkish language) when the sound quality is poor. But that is completely dependent on..." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6046421) MS Maayan S. Teacher > "It is also very convenient for editing the text at the same time as listening to the transcript." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6486445) TV Tiago V. Founder > "I paid and never remember about that again, even though I use it every day." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6649548) LJ Luis J. Advisor > "The platform's user-friendly interface and fast processing times made it a valuable asset in my workflow, and I would definitely recommend it to others." [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6516956) VR Verified Reviewer Transcriptionist > "It is price is little bit high....not affordable" [See full review](https://www.capterra.com/p/251933/Transkriptor/#Capterra___6418795) [View Reviews](https://www.capterra.com/p/251933/Transkriptor/reviews/) ME Matthew E. CRM Manager > "It allows us to support our customers quicker and better and gives us a level of security for both our Service Professionals and customers that is..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7044702) DM Desirea M. Sales Associate > "How slow it takes for it to load the conversations after completion. Once the conversation is transcribed if you are solely going off what the..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7031052) JA Jade A. CS > "It’s a great tool for tracking and reviewing calls, providing clear insights that help improve team communication and performance." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034827) MG Mike G. VP of Sales > "Sometimes the automatic transcription can misinterpret words or phrases, especially with strong accents, background noise, or overlapping talk." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) JF James F. Operations Manager > "I am able to be on site with my team, from my office, to be able to listen in and assist them with their interactions with the clients." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075591) TS Tim S. General Manager > "It can have a hard time transcribing the conversation and figuring out who is talking during conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7079589) JO Jeff O. Certified Field Inspector > "I can give and receive feedback almost anytime, and the AI tech can be helpful in helping me gleam info from long recordings after I’ve long forgotten." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) JF Jennifer F. General Manager > "I wish I could schedule a time to send a comment. When I leave comments late at night I don’t want to send the comment unless it’s office hours." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6828565) TH Thomas H. Safety Advisor > "I have been a daily user for over a year and I have increased my conversion rates and average tickets substantially with just a focus on maintaining a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) LL Lejaune L. Design Consultant > "Sometimes it does not understand all my words due to me being far away or if my customer has a heavy accent." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7070151) MG Mike G. VP of Sales > "What I like most about Rilla is how effortlessly it turns everyday sales conversations into clear, coachable insights without adding friction for reps." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) JR Jim R. Sales Manager > "The texts and emails are relentless on my phone and computer with messages on the weekend." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7043972) MG Mike G. VP of Sales > "It makes it easy to identify what top performers are doing differently and turn real conversations into actionable improvement. While there’s a small..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) MO Michelle O. Senior design consultant > "While conversations have to be deleted if there's one point that needs to be removed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7076901) ZC Zac C. Owner and Sales > "Rilla is amazing, we went to one of their conferences last year, just me and my partner, we've both been to these types of conventions before probably..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075159) TS Trevor S. Service technician > "It takes a while for the app to learn to get customers names correct." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) TH Thomas H. Safety Advisor > "The customer support is second to none and every single time I reach out with even the most minor or mundane issue or question I receive immediate..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) JB James B. Process Auditor > "Ultimately, the bugs/glitches/yet-to-be-implemented issues I'm referencing don't impact the usage of the product, and half of them can be avoided if a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6300758) JJ James J. HVAC Service Manager > "Rilla has helped me provide consistent coaching and real time feedback to improve the customer experience while increasing revenue and overall..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7068446) JO Jeff O. Certified Field Inspector > "I sometimes forget to stop recording - not much Rilla can do - I don’t want it popping up in appointments!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) MW Matt W. Service Writer > "The written transcripts of phone calls offer a great way to go back and review conversations with customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) TC Tonia C. analytics and Marketing Manager > "There was a lot of up front work that we were not prepped and prepared for." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JO Jeff O. Certified Field Inspector > "I like the AI help - great to have a summary of what was discussed, what concerns there were, etc. Helps boost my professionalism." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) PP Paris P. Sales Manager > "It does drain phone battery. And it does not record phone calls." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6845389) DT Derrick T. Sales Manager > "I love that my team are able to review their calls themselves and the analytics changes the game when it comes to coaching." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7115773) CS Chandler S. Design Consultant > "The audio feedback is rough on a phone speaker." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) DB Dan B. Home Improvement Consultant > "I enjoy how it picks up a two way conversation and the AI feature is able to transcribe it so I can go back and look over my prior conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7000846) RM ROEL M. HVAC SUPERVISOR > "AI NOT BEING ABLE TO DETECT WHEN ITS VOICE FROM TV,RADIO,OR REAL PERSON AND LABELING AS "CUSTOMER WHEN ITS NOT"" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6272921) BK Brandon K. General Manager > "I love being able to be there for all my reps, especially with Rilla LIVE I can hop on and see what my reps need before they even call." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074874) MW Matt W. Service Writer > "It often gets the client and the customer roles confused." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) JS Joe S. sales manager > "The real time analytics that allows me to parcel an appointment and process the data into many different valuable points of interest and do it..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6362237) TD Trinten D. Certified home improvement expert > "Sometimes the app operates funny and stalls while I am uploading photos even when I have internet connection." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6437251) CS Chris S. Heating and cooling technician > "The ease of the app doing the conversation summary and writes it out for u helps call quality and feedback and peace of mind" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7095129) DB Dustin B. Design Consultant > "It’s not perfect, it doesn’t pick up everything and scribe it out correctly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7100939) ND Nalani D. Operations Manager > "It allows for me to see in real time what is happening and be able to provide coaching to the techs to help them improve their communication skills...." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6274163) CB Carrie B. Design Consultant > "I have to sell it and it adds to the already long consultation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089590) PH Paige H. General Office Manager > "Very easy to use and give us very valuable feedback on conversations with clients to help us improve our scripting for future interactions. Whether it..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) AC Ashley C. Service Advisor > "It can't distinguish between different voices between phones." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6794349) RB Robert B. Garage Door Technician > "Rilla has allowed me to adopt winning techniques used by top reps and techs in my company and create higher ticket averages for myself. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) SP Sean P. President > "So much information to train, ridealongs process could be faster, I get sucked into listening to the whole thing, coachable moments aren't always..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6531615) AW Alex W. Retail Sales Rep > "The data I get helps me learn what went well in my appointments while getting to revisit the Audio when needing to remember small details like dogs..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6291239) SS Sarith S. Exterior Design Consultant > "This creates a delay before appointments where i have to reset mic access to record" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6451141) JH Joanne H. Area Sales Manager > "This helps me gain insight to why the sale stopped and helps with my coaching of the Team. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7090708) Delbert M. Sr Account Manager > "Honestly I can point out anything that I dislike about Rilla. If I had to point out something it would be the slow upload time." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6872484) KR Kristen R. Customer Sales Rep > "Rilla is helpful with all inbound and outbound calls to ensure top quality service. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7105429) SL Sarah L. Design consultant > "Not great at speech recognition when translating to text." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6886241) CS Chandler S. Design Consultant > "I like that I am able to record talk ratio along with talk speed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) TC Tonia C. analytics and Marketing Manager > "This dilutes our trackers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) PH Paige H. General Office Manager > "Very positive experience with the exception of the difficulties of call recording which is where all of our customer support conversations take place" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) AR Anthony R. Retail Sales Rep > "I don’t like how it can auto record and how the transcribing is not perfect." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6292458) JK Jeff K. Electrical Manager > "I like that it will coach my technicians and gives me the opportunity to do ridealong coaching with them without actually spending the time to..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6817546) JS Jerod S. Service Manager > "I am not a fan of the "coachable moments" - it causes the Ride Along functionality to be clumsy at times" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6294214) KH Kyle H. Regional Sales Manager > "This has been invaluable for ensuring that all team members understand and implement best practices in communication, thus enhancing clarity and..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6290623) DH Danny H. Design consultant > "It keeps you in check for your presentation but it can also have a negative effect if you feel like big brother is watching" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510473) KT Kameron T. Journeyman plumber > "Having the ability to see or hear specific targeted data to focus on, like how many words per min, if you need to talk less or talk more, is such a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6300431) MM Michael M. Service Tech Sales > "Mumbling and fast talking are the two biggest." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6858775) VR Verified Reviewer General Manager > "The ability for the ai to help get to the crux of our interactions and provide valuable data to help our field personnel." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6253750) RB Robert B. Garage Door Technician > "Mobile app search function doesn’t always seem to work. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) RE Robyn E. Inside Sales Rep Business Development > "In addition, it allows for us to review with them, areas where they shined, and identify where additional training may be beneficial." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6274140) CH Carter H. Sales Representative > "However, ai language learning and voice recognition is virtually impossible to trust." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6712676) CM Chris M. Director of Operations > "Rilla provides accurate instant feedback that allows for another level of accountability and improvement for the field that we were previously unable..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6462211) TL Thomas L. New Home Consultant > "Hearing my own voice was painful at first." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) RE Robyn E. Inside Sales Rep Business Development > "Having the ability to observe the field team interacting with customers on site, and customers communicating with them is such a time saver and..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6274140) JH Jamie H. CEO > "Its a bit cumbersome to navigate and its been challenging to get technician buy in" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6311625) VR Victoria R. Coordinator > "We really enjoy Rilla from the task to the ai learning tips to the summary added to service titan." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7081537) GC Geoff C. Service Manager > "As with any voice transcription the voice transcription is not 100%." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) JK Joe K. Design Consultant and Sales > "Rilla is a wonderful tool. Since my sales job involves so much drive time, reviewing my appointments by listening to them while driving is a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510320) AK Azim K. Service Advisor > "Mishearing words and phrases." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6794351) SN Silvia N. Training, Plumbing, Electrical Manager > "It allows me to do at least 10 ridealongs per day and coach 10 different technicians in half a day." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6294229) MC Michael C. Sales Manager > "not being able to use some features on tablet" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6399668) JR Jim R. Sales Manager > "I feel the level of accountability which I believe to be very helpful with the busy schedules of our managers and owners." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7043972) MA Mike A. COO > "Trusting that a sales rep is going to turn on Rilla prior to arriving at an appointment is my only hang-up." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6258151) ND Nalani D. Operations Manager > "I love that it allows me to do "ride alongs" with my field staff and still be available in the office for the rest of my staff." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6274163) DE Dave E. Field Supervisor > "Transcripts don't always match the real audio." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510110) BR Brandon R. Service Technician > "Rilla a perfect tool especially for technicians that are still new within the company or any trade once they get into the field" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7051825) HS Henry S. Electrician, Training Coordinator > "I had initial hesitations about the recording piece, but \[sensitive content hidden\] squashed all of those in his presentation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6463932) JR Jack R. Sr Design Consultant > "Easy to use and helped my sales since I got real time feedback to help me improve my sales presentation and customer interactions." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7072431) DB Dylan B. Service Manager > "It doesn't pick up on the correct person that is speaking at the moment sometimes." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6551323) TL Thomas L. New Home Consultant > "I like the feedback and recommendations based on customer interaction. Once we figured out how to use it the software became an asset." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) JT Julio T. HVAC sales > "I don't like this to begin with and then when it doesn't record it makes for a bad outcome." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6292653) [View Reviews](https://www.capterra.com/p/10016798/Rilla/reviews/) ## User interface [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) 4.75 (550) [Rilla](https://www.capterra.com/p/10016798/Rilla/) 4.80 (342) ### Features Transkriptor 5/50 - Activity Dashboard - AI Copilot - API - Audio Capture - Automatic Call Distribution - Automatic Transcription - Call Center Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Campaign Management - Categorization/Grouping - Chat/Messaging - Communication Management - Compliance Management - Computer Telephony Integration - CRM - Customer Experience Management - Customer Service Analytics - Customizable Reports - Data Security - Email Alerts - Generative AI - HIPAA Compliant - IVR - Language Detection - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Performance Management - Performance Metrics - Predictive Analytics - Predictive Dialer - Quality Assurance - Real-Time Analytics - Reporting & Statistics - Request Assignment - Sales Trend Analysis - Search/Filter - Self Service Portal - Self-Service Search - Sentiment Analysis - Speech-to-Text Analysis - Surveys & Feedback - Tagging [See all features](https://www.capterra.com/p/251933/Transkriptor/#features) Rilla Top features 18/50 - Activity Dashboard - AI Copilot - API - Audio Capture - Automatic Call Distribution - Automatic Transcription - Call Center Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Campaign Management - Categorization/Grouping - Chat/Messaging - Communication Management - Compliance Management - Computer Telephony Integration - CRM - Customer Experience Management - Customer Service Analytics - Customizable Reports - Data Security - Email Alerts - Generative AI - HIPAA Compliant - IVR - Language Detection - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Performance Management - Performance Metrics - Predictive Analytics - Predictive Dialer - Quality Assurance - Real-Time Analytics - Reporting & Statistics - Request Assignment - Sales Trend Analysis - Search/Filter - Self Service Portal - Self-Service Search - Sentiment Analysis - Speech-to-Text Analysis - Surveys & Feedback - Tagging [See all features](https://www.capterra.com/p/10016798/Rilla/#features) ### Recognition No recognitions have been awarded to Transkriptor No recognitions have been awarded to Rilla ### Deployment & support Transkriptor Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Rilla Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Transkriptor - By Transkriptor - Located in Turkey - Founded in Rilla - By Rilla - Located in United States - Founded in ## Popular Comparisons [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) $8.33/month Price $15/month 4.7 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/251933-276054/Transkriptor-vs-Fathom) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.80 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Contact vendor for pricing Price $15/month 4.7 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/276054-10016798/Fathom-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Video To Blog](https://www.capterra.com/p/10025294/Video-To-Blog/)[4.91 (69)](https://www.capterra.com/p/10025294/Video-To-Blog/reviews/) $8.33/month Price $9/month 4.7 Features 4.7 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/251933-10025294/Transkriptor-vs-Video-To-Blog) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.80 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.71 (220)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Contact vendor for pricing Price $40/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/198507-10016798/Talkatoo-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Vizard](https://www.capterra.com/p/10009818/Vizard/)[4.87 (424)](https://www.capterra.com/p/10009818/Vizard/reviews/) $8.33/month Price $0 4.7 Features 4.7 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/251933-10009818/Transkriptor-vs-Vizard) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.80 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157969-10016798/Gong-io-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Mentalyc](https://www.capterra.com/p/265098/Mentalyc/)[4.46 (59)](https://www.capterra.com/p/265098/Mentalyc/reviews/) $8.33/month Price $14.99/month 4.7 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/251933-265098/Transkriptor-vs-Mentalyc) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.80 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-10016798/Connecteam-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Sonix](https://www.capterra.com/p/167966/Sonix/) [4.85 (139)](https://www.capterra.com/p/167966/Sonix/reviews/) $8.33/month Price $22/month 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/167966-251933/Sonix-vs-Transkriptor) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.80 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-10016798/Jobber-vs-Rilla) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/) vs [Otter](https://www.capterra.com/p/202799/Otter/)[4.42 (100)](https://www.capterra.com/p/202799/Otter/reviews/) $8.33/month Price $12.99/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/202799-251933/Otter-vs-Transkriptor) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.80 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.48 (938)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/167543-10016798/Samsara-for-Fleets-0-00-6-23-vs-Rilla)