PracticeQ vs MediOffice: Which is a better fit?

I love the ability to create my own forms. This allow me the the flexibility to create exactly what I need to ensure that I have the most valuable information on each client.

Inability to send bulk forms to patients. Unable to customize client display name.

The forms are beautiful and look very professional. The setup is fun and very intuitive.

Having problems with emails not going through to our patients.

It has been very customizable which I love - I like building my intake forms and then correlating those with my notes.

Missing some features; I've put in feature requests before and does not get addressed very often.

I have had a great experience with PracticeQ - the customer service is great; emails were always answered quickly, and they provided me with multiple zoom intro sessions.

The portal looks ugly and is not that user friendly.

I have to say my experience with MediOffice has been excellent. The team have been extremely supportive and understanding and helped me with any queries I have had and very quickly.

Some bugs to sort at the beginning with logging out, use of mobile app not working optimally etc, setup of invoicing cumbersome I guess due to healthcode rather than app.

Customer support is amazing. We like the diary, the link with TrustHealth, ease of use, look of the user interface, that we ask for functions and MediOffice say they will consider integrating them.

So far I have not come across anything that poses a problem with how I use the system.

Moving over to medioffice as a company has been very easy, the IT/admin support has been fantastic and any questions we have had have been answered promptly and effectively.

It is a minor inconvenience that you cannot always create shortfall letters whilst allocating a bulk payment when insurers have paid £0 towards an invoice.

The switch over was easy with 15 years of private patient data moved over seamlessly. The platform is intuitive and user friendly, requires less "clicking" to achieve the desired functions.

I have looked at management systems over the years and either found them very difficult to use or very expensive, but MediOffice is ticking the boxes at the moment.