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Zoho Campaigns vs Mteja: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 920 reviews from Customer Engagement users.
% Fit
Not enough reviews
Feature ratings
Content Management
4.3
CRM
4.3
Engagement Tracking
4.7
Activity Tracking
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Customer Database
--
% Fit
Missing features
Feature ratings
Content Management
NA
CRM
NA
Engagement Tracking
NA
Activity Tracking
NA
Customer Database
NA
User satisfaction
4.3
User reviews305
Ease of use
4.1
Functionality
4.2
Value for money
4.4
Customer support
4.3
4.8
User reviews35
Ease of use
4.7
Functionality
4.8
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Email and SMS marketing software that is ideal for small, medium, and large business platforms across the world. Manage your leads and contacts with this software to drive sales.

Sales teams, customer service and marketers

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Art H
COO
5.0

Art: Hi, my name's Art. I'm COO of a small marketing company in Maryland, working with not-for-profit organizations since 1997. This is a review of Zoho Campaigns, which we're using for a email marketing campaign, and we give it a five star rating. We've been using a variety of tools over the years. We have some homegrown email marketing tools. We've also used Constant Contact, MailChimp, a few of the other big name delivery systems, but we were looking for something a little more cost effective for the client that we're currently working with. We chose Zoho because of its price and the features available for the price. The campaign reach in this case was about 5,000 out of a 65,000 member organization, and it was the sweet spot in the cost per month and cost per contact that we could use. Onboarding and integrating was a pretty smooth process. The documentation is outstanding. The ability to get online help while we were setting up and answer some questions, because every email provider has a little different flavor of how they do their development. It was just a really simple process and they were very helpful in doing so. Don't let the fact that Zoho is a relatively new player in the email and SMS marketing scare you. They are an excellent tool. They have a full suite of products, help desk and other things that are not really necessary for our current client, but we are exploring for future use. They are very friendly, they're quick to respond to questions and offer some really great advice.

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User interface
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1 Video
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5 screenshots
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Zoho Campaigns

Top Features
9/40
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Management
  • Churn Management
  • Communication Management
  • Content Creation
  • Content Management
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Portal
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • Feedback Management
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real-Time Data
  • Real-Time Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Visual Analytics
  • Widgets
  • Activity Dashboard
  • API
  • Customer Segmentation
  • Customizable Fields
  • Engagement Tracking
  • Event Triggered Actions
  • Real-Time Analytics
  • Reporting/Analytics
  • Third-Party Integrations
See All features
Hide Customer Engagement Software Features -

Mteja

3/40
Show Customer Engagement Software Features +

Zoho Campaigns

Mteja

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Zoho Campaigns
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mteja
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Campaigns
  • By Zoho
  • Located in United States
  • Founded in 1996
Mteja
  • By Mteja Group
  • Located in Uganda
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