---
title: "Compare eShip vs Dispatch 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare eShip and Dispatch based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/253338-10019337/eShip-vs-Dispatch-Connect"
page_type: "comparison"
language: "en"
---

# eShip vs Dispatch Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eShipDispatch2/4 selected

[eShip](https://www.capterra.com/p/253338/eShip/)[4.7 (95)](https://www.capterra.com/p/253338/eShip/reviews/)

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

[## eShip](https://www.capterra.com/p/253338/eShip/)[4.7 (95)](https://www.capterra.com/p/253338/eShip/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

JM

SN

GH

Based on [95 reviews](#user-reviews)

Positive

91

Neutral

4

Negative

0

[## Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.7

Ease of Use

4.9

Customer Service

4.5

Reviews Sentiment

ah

WS

Based on [101 reviews](#user-reviews)

Positive

96

Neutral

5

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

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### Starshipit

4.5 (33)

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Starting Price

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Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

91%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Features in Courier Software

7 / 50

Only eShip

-   Inventory Management
-   Label Printing

Best performer

24 / 50

Only Dispatch

-   Activity Tracking
-   Alerts/Notifications
-   Billing & Invoicing

User satisfaction

User satisfaction

4.7

User reviews[95](https://www.capterra.com/p/253338/eShip/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[101](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

eCommerces

Best for

Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery.

## User reviews

Pros & cons

JM

Jason M.

Shipping Manager

> "Its great for pairing with Shopify, and its handy to be able to see different shipping costs per order and it keeps a record of when its..."

[See full review](https://www.capterra.com/p/253338/eShip/#Capterra___4184438)

VM

Victor M.

Jefe de Almacen

> "Another thing I don't like is that you can't get a shipping report on dates you choose."

[See full review](https://www.capterra.com/p/253338/eShip/#Capterra___4293297)

[View Reviews](https://www.capterra.com/p/253338/eShip/reviews/)

AH

Alexander H.

DIRECTOR

> "Dispatch has become a valuable partner in helping us serve our customers efficiently, and we would highly..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159924)

NP

Nicholas P.

Warehouse Supervisor

> "I find our needs are frequently ignored until they become major issues and by that point we have lost..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067)

WS

William S.

Inside Sales Associate

> "The service is unmatched. When i need something to get to a jobsite in a hurry, I log in, place my order,..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7098615)

KR

Kyle R.

delivery manager

> "sometimes the times to pick up are very long and also they cancel on you when you hired the service to do..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7132878)

JR

Jim R.

BDM

> "It has helped me improve my territory / route management performance."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7172703)

AW

Atticus W.

Commercial sales

> "The cost is more than competitors like Curri, however the cost difference of Dispatch makes up for your..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605880)

MS

Maycon S.

COORDINATOR

> "They have proven to be a reliable vendor, delivering quality service and maintaining strong communication."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7160059)

LW

Lynn W.

Manager

> "The driver was late and went to several stops in between."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934)

AP

Alan P.

WAREHOUSE MANAGER

> "easy tracking, easy payment methods, decent prices, good coverage all over the US, drivers follow..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090824)

NP

Nicholas P.

Warehouse Supervisor

> "Dashboard - poorly constructed, cannot filter by any criteria to drill down"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067)

JR

Jim R.

BDM

> "What I like most about Dispatch is the ease of use on both my laptop and my cell phone. "

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7172703)

LW

Lynn W.

Manager

> "He lied and caused many problems for the client."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934)

VR

Verified Reviewer

finance

> "its very awsome app makes me have esier use when i started to post a comment or feedback with high..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6828855)

MY

Marshall Y.

Appliance Repair City Desk

> "Drivers don't always get the delivery right, or they don't move on an order and will wait till 3-4 am to..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6607512)

MS

Maycon S.

COORDINATOR

> "Their team is professional, helpful, and always willing to work with us to resolve issues efficiently."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7160059)

JS

James S.

Assistant Manager

> "If there was a con, is the cancellation process, little more difficult than expected."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6565288)

BG

Bryson G.

CRNA

> "our hospital uses Dispatch to deliver supplies for printers and I couldn't be more pleased with our..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6691537)

LW

Lynn W.

Manager

> "The last driver I had was absolutely terrible."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934)

JK

Jakob K.

Project Manager

> "Dispatch makes it very easy to schedule and track deliveries."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7127861)

VR

Verified Reviewer

Owner

> "They can sometimes lack in the communication towards the contractors."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6661370)

AG

Austin G.

Assistant Branch Manager

> "Having access to delivery options all around my area and the speediness of the delivery."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7006342)

SC

Sophia C.

Purchasing Coordinator

> "Some drivers aren't the best and orders do not arrive when they say they will."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6870175)

DT

David T.

Managerial role

> "Your business concept is brilliant, providing immense value to major companies in multiple ways especially..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6814042)

AO

Addison O.

Sales associate

> "The estimated times are not accurate all the time."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6685800)

NR

Neeraj R.

Admin assistant

> "The customer service of dispatch is so good that when I had an issue, they found a solution for me within..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6829641)

SR

Samantha R.

Service writer

> "You cant get the same driver to deliver orders . If you submit an order after 2pm you are likely it will..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6258208)

NF

Nelson F.

Office Manager Dispatcher

> "It helps stay consistent & route things correctly which helps me dispatch accurately."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6820495)

SM

Sidi M.

Freelancer

> "Delays in order deliveries."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6786630)

AP

Alan P.

WAREHOUSE MANAGER

> "overall reliable source for semi rush courier jobs, friendly drivers, drivers always answer the phones"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090824)

TM

Terry M.

HVAC and Refrigeration Support

> "Sometimes getting in touch with a liver person is not easy."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605053)

TJ

Tory J.

SR Specialist

> "the ease of access, the ability to navigate cleanly while still maintaining previous entries."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7089536)

JmM

J'moris M.

Independent Courier

> "Then you will have some trouble getting any gigs."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6533582)

NP

Nicholas P.

Warehouse Supervisor

> "The webhook geatures are interesting and potentially useful."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067)

RM

Rachel M.

coordinator

> "issues with drivers not contacting the pick up and delivery contacts when making the deliveries."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425592)

NF

Nelson F.

Office Manager Dispatcher

> "It helps keep track of my technician."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6820495)

AC

Arik C.

Branch Manager

> "There are some occasions when a truck is unavailable and the order gets cancelled."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6440903)

AN

Andy N.

Warehouse Specalist

> "retain them and keep the best of the best."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090293)

TB

Tara B.

Operations Manager

> "I cannot even get a response to my emails sent to Customer Service."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704)

KR

Kyle R.

delivery manager

> "they are very good at being on time and being very accurate"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7132878)

AB

Abraham B.

electrical foreman

> "the drivers sometimes are late on pick up or drivers dot take all material on order"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425666)

MY

Marshall Y.

Appliance Repair City Desk

> "Drivers and staff are very friendly and willing to work with you to make sure the orders are done..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6607512)

MF

Maria F.

In-side Salesperson

> "At times the dispatch cancels it and does not let me know."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6430910)

NO

Neftali O.

Manager

> "Dispatch has help my store to maintain a smooth operation."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6581642)

MC

Mark C.

warehouse manager

> "sometimes drivers pick up my order and then they throw it back."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6267058)

AG

Akash G.

Director

> "Dispatch offers most valuable contents actually which I really aware of in this world of technology era"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6824113)

TB

Tara B.

Operations Manager

> "I would not at all recommend if you have multiple stops you want to put on the order."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704)

LG

Luis G.

Warehouse Lead and Purchasing

> "The ordering process is fast and the ability to track orders live have to be what we most like about..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6426873)

AM

Andrew M.

HVAC Installation manager

> "It is not an easy task to speak to someone regarding concerns with my order."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6249284)

XR

Xavier R.

Warehouse Assitant

> "Easy booking, real-time tracking, and fair pricing."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6870158)

TM

Terry M.

HVAC and Refrigeration Support

> "Sometimes getting in touch with a liver person is not easy."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605053)

AO

Addison O.

Sales associate

> "Easy way to navigate website, easy to edit and changed orders on the fly"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6685800)

TB

Tara B.

Operations Manager

> "I would not at all recommend if you have multiple stops you want to put on the order."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704)

NP

Nicholas P.

Warehouse Supervisor

> "Was impressed with the OAuth framework."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067)

AM

Andrew M.

HVAC Installation manager

> "It is not an easy task to speak to someone regarding concerns with my order."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6249284)

AN

Andy N.

Warehouse Specalist

> "Positive overall, just small things to improve too rly push further."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090293)

TB

Tara B.

Operations Manager

> "I cannot even get a response to my emails sent to Customer Service."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704)

[View Reviews](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

## User interface

[eShip](https://www.capterra.com/p/253338/eShip/)

4.75 (95)

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)

4.63 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

eShip

7/50

-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Automated Scheduling
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Billing Management
-   Billing Rate Management
-   Cash on Delivery
-   Communication Management
-   Customer Database
-   Customer Management
-   Customer Portal
-   Customer tracking
-   Data Import/Export
-   Delivery Tracking
-   Digital Signature
-   Dispatch Management
-   Drag & Drop
-   Driver ETA
-   Driver Management
-   Driver messaging
-   Electronic Signature
-   Emergency Dispatch
-   Employee Management
-   For Courier Services
-   For Freight Operations
-   For Restaurants
-   Fuel Management
-   Generative AI
-   Geofencing
-   Geographic Maps
-   Geolocation
-   GPS
-   Inventory Management
-   Invoice Management
-   Labeling
-   Label Printing
-   Live Driver Tracking
-   Location Tracking
-   Maintenance Scheduling
-   Mileage Tracking
-   Mobile Access
-   Mobile Alerts
-   Mobile App

[See all features](https://www.capterra.com/p/253338/eShip/#features)

Dispatch

Top features

24/50

-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Automated Scheduling
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Billing Management
-   Billing Rate Management
-   Cash on Delivery
-   Communication Management
-   Customer Database
-   Customer Management
-   Customer Portal
-   Customer tracking
-   Data Import/Export
-   Delivery Tracking
-   Digital Signature
-   Dispatch Management
-   Drag & Drop
-   Driver ETA
-   Driver Management
-   Driver messaging
-   Electronic Signature
-   Emergency Dispatch
-   Employee Management
-   For Courier Services
-   For Freight Operations
-   For Restaurants
-   Fuel Management
-   Generative AI
-   Geofencing
-   Geographic Maps
-   Geolocation
-   GPS
-   Inventory Management
-   Invoice Management
-   Labeling
-   Label Printing
-   Live Driver Tracking
-   Location Tracking
-   Maintenance Scheduling
-   Mileage Tracking
-   Mobile Access
-   Mobile Alerts
-   Mobile App

[See all features](https://www.capterra.com/p/10019337/Dispatch-Connect/#features)

### Recognition

No recognitions have been awarded to eShip

No recognitions have been awarded to Dispatch

### Deployment & support

eShip

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dispatch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eShip

-   By Segmail
-   Located in Singapore
-   Founded in 2016

Dispatch

-   By Dispatch
-   Located in United States
-   Founded in

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Ease of Use

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