# Compare SurveyMonkey vs CleverX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SurveyMonkey and CleverX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/253516-10021390/SurveyMonkey-vs-CleverX

---

# SurveyMonkey vs CleverX Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SurveyMonkeyCleverX2/4 selected

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.7 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/)

[## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [10,475 reviews](#user-reviews)

Positive

9,838

Neutral

497

Negative

140

[## CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.7 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

95

Neutral

5

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Connecteam

4.6 (5,298)

* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Alchemer

4.5 (319)

* * *

Starting Price

$55.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Ideally

4.9 (29)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

### Jotform

4.7 (2,904)

* * *

Starting Price

$39.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 1,855 reviews from market research software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

Survey Builder

4.6

Survey/Poll Management

4.6

Data Import/Export

4.3

Reporting/Analytics

4.4

Reporting & Statistics

4.6

80%Fit

High performer

Feature ratings

Survey Builder

4.4

Survey/Poll Management

4.4

Data Import/Export

4.5

Reporting/Analytics

4.5

Reporting & Statistics

4.5

User satisfaction

User satisfaction

4.6

User reviews[10,475](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.3

User satisfaction

4.7

User reviews[101](https://www.capterra.com/p/10021390/CleverX/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

Best for

Product teams, UX researchers, consultants, and startup founders running qualitative or quantitative research.

## User reviews

Pros & cons

IL

Ilaria L.

Assistant Reservations Manager

> "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to be charged a..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850)

VR

Verified Reviewer

Founder

> "As an owner watching every line item, I felt the cost constantly, and the way useful features are parceled out across tiers left me feeling like I was always one..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

Meshv P.

Salesforce Developer

> "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

CF

Cody F.

Principal Software Engineer

> "The reporting dashboards are so confusing. When you click into individual questions to check the skip conditions it takes literally forever to load and it lags so bad..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7154570)

SP

Sonu P.

Systems Analyst

> "The interface is clean, and creating surveys does not require technical skills. While the cost may be higher for premium features, the overall value for money is..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

VR

Verified Reviewer

Founder

> "Next to the more modern, conversational survey tools, the respondent experience is functional but not exciting — fine for B2B, less so if you're trying to make a..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

PA

Portia A.

Nurse

> "The interface is simple to navigate, and the reporting tools make it easy to understand responses. While some advanced features require a subscription, the platform..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7168744)

Dre' H.

Senior Educator Support Specialist

> "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

SP

Sonu P.

Systems Analyst

> "The platform also offers good templates and reporting tools that help improve team and employee engagement through regular feedback collection."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

DK

Dawn K.

Director of Human Relations

> "The customization is a bit limited in terms of fonts, etc but that's not very important to me."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

JH

Jenny H.

Communications Director

> "The major downside is the cost and you cannot share passwords, each team member has to have their own account."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7152655)

SL

Shannon L.

Executive Assistant

> "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574)

KC

Kenneth C.

Vice President

> "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

DM

DeAnna M.

Managing Director

> "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards that I could..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584)

JF

Jennifer F.

Marketing Lead

> "Unable to embed surveys directly into an email, it always redirects people to their website."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

Amanda C.

Young Professionals Chairperson

> "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984)

BK

Blerta K.

Language Instructor

> "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our teaching..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830)

KC

Kenneth C.

Vice President

> "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

VR

Verified Reviewer

Founder

> "My completion rates were noticeably better than the home-grown forms I'd cobbled together before, which matters when you're trying to squeeze signal out of a small..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

CB

Chelsea B.

Preop PACU RN

> "There is no go back button on response pages which can be bad if I want to change an answer."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

SP

Sonu P.

Systems Analyst

> "I especially liked the scheduling and automation features, which made it easier to send surveys at the right time and track responses efficiently."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

CB

Chelsea B.

Preop PACU RN

> "It always makes you attempt to sign in after using and creating an account which is not something I want to do."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

VR

Verified Reviewer

HR Manager

> "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617)

MM

Mari M.

Comms Manager

> "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

Meshv P.

Salesforce Developer

> "SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

AB

Anna B.

Kinesiologist

> "The team and employee engagement is low when the link is sent out to be filled out."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157937)

VR

Verified Reviewer

Software developer

> "Also drag-and-drop interface made adding questions to feel natural and pre built in templates saved me a ton of time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Stacey W.

Accounting Manager

> "Unfortunately most of the office believes that the survey cannot be anonymous so they will not answer questions truthfully."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7175281)

KC

Kenneth C.

Vice President

> "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

JB

Jenna B.

Asst Manager

> "On the basic or standard plan, you're limited in options, and it's a bit pricey as well."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7141895)

VR

Verified Reviewer

Software developer

> "The drag-and-drop builder, pre made templates, and logical questions flows made the whole process feel intuitive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Carlie R.

Owner

> "They're a few bugs in glitches on the site."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172)

CP

Christina P.

Certified Nursing assistant

> "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money on something..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338)

VR

Verified Reviewer

Sr. Dir. Support and Operations

> "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659)

DS

Dominic S.

operational manager

> "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165)

SR

Samuel R.

Program Director

> "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

VR

Verified Reviewer

Founder

> "SurveyMonkey is the kind of tool I never worried about — it just worked, every time, and that reliability is worth something when you're running a business and don't..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

SC

Sean C.

Marketer

> "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151)

CC

Chitranzan C.

Insurance Advisor

> "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based on user’s..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221)

CP

Carrie P.

Counselor

> "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762)

WB

Will B.

Short Course Manager

> "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

RC

Ruby C.

MARKETER

> "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

JF

Jennifer F.

Marketing Lead

> "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

YL

Yi L.

Compositor

> "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750)

TZ

Tiffani Z.

Operations Manager

> "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608)

RD

Ruth D.

Designer

> "I think there should be a better design or configuration as I often get stuck."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319)

JM

Jaime M.

Regional Sales Manager

> "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in terms of..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819)

VR

Verified Reviewer

Research Student

> "Paid subscriptions are a bit expensive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7123309)

NW

Nolan W.

Head of Sales

> "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations. Whether that..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822)

ML

Ming L.

Chief scientific officer

> "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715)

SV

Shameek V.

Director

> "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the premium..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880)

EB

Erick B.

Director of design and research

> "It has some major challenges that we have been facing from time immemorial."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7169864)

DK

Dawn K.

Director of Human Relations

> "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

KC

Kaitlyn C.

HR Director

> "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262)

Ashley G.

HR Manager

> "SurveyMonkey is an excellent tool for creating surveys quickly and efficiently."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7153573)

IN

Inamari N.

Marketing Executive

> "Free plan is limited, and advanced features can be pricey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232)

BL

Brooke L.

Teacher

> "I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process!"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7172237)

Priya B.

Advisor

> "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490)

KC

Kenneth C.

Vice President

> "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

Sam C.

Talent Partner

> "Interface can feel dated and slightly clunky"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868)

WB

Will B.

Short Course Manager

> "SurveyMonkey is a superb tool for collecting employee feeling, and feedback."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

Gavin L.

Account manager

> "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595)

AB

Ailton B.

Student

> "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm constantly looking..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219)

PD

Pat D.

Sr. Director

> "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437)

RC

Ruby C.

MARKETER

> "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

KM

Kyle M.

Roadside Network Administrator

> "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867)

MM

Mari M.

Comms Manager

> "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more clearly."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

BL

Bill L.

Principal Head of Talent

> "It has limited free features and tends to have a lot of ads and makes it harder to use"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683)

GD

Gino D.

Sales Coordinator

> "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do after..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805)

VR

Verified Reviewer

Admin

> "Complex surveys are going to cost a little more."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249)

Dre' H.

Senior Educator Support Specialist

> "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

GD

Grace D.

Advocate/Facilities Associate

> "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090)

Harshul S.

Sr. Technical support engineer Network operations

> "The templates help a lot and most of the questions are already there, so I just drag things around and it works."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853)

FD

Francois D.

General manager

> "Customer support hides behind their policy, offering no flexibility to come to an arrangment."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658)

VR

Verified Reviewer

Director of Instructional Technology

> "Survey monkey has an easy to use platform where surveys are easy to design publish and turn on and off and the data from them is at your finger tips and easy to..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157723)

ML

Malachi L.

Director of African Leadership Programs

> "Export options are a little lacking in the free version."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192)

SR

Samuel R.

Program Director

> "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "The free plan is pretty limited and it's tough that they limit responses"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654)

[View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

JH

JIMMY H.

Director of Marketing

> "The platform allows me to do reviews in my industry to stay informed of the latest and greatest..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350417)

VR

Verified Reviewer

Full Stack Developer

> "When we filter jobs by country and select a job, it doesn't save the filter."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349948)

JH

JIMMY H.

Director of Marketing

> "My overall experience with CleverX has been very positive. While I have not needed it to find..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350417)

QN

Quique N.

Director

> "Sometimes is hard to react to email invitations right away and when finally there is a chance..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6369543)

VR

Verified Reviewer

Digital marketer

> "Cleverx has really been able to provide great insights by connecting the professionals’..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350447)

EH

Emily H.

Global Influencer Director

> "Can be some issues around length of time it takes for payments to be issued"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351308)

MK

Maral K.

President

> "Great ROI for the spend, really enjoyed leveraging the tool and network for fast and impactful..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6352270)

VR

Verified Reviewer

Marketing Manager

> "Some surveys don't work and refuses you, even when you have all the requirements"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351268)

Mark S.

Brand consultant

> "Recent updates to the interface are superb and it is supported by real professionals rather..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350968)

JP

Joseph P.

Marketing Manager

> "It can take a pretty long time for campaigns to run their course and get paid out"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350100)

Yvonne M.

Owner

> "Being able to share knowledge and opinions with others who are truly trying to create a better..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351749)

JlG

Joël G.

VP marketing

> "Not enough survey eligible for smaller colpanies"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6354474)

DV

Darren V.

Director of Operations

> "Excellent platform to use the knowledge I've attained over the years through education and..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351907)

Yvonne M.

Owner

> "If there was anything, it would be the amount of time you have to wait for a payment."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351749)

HO

Harvey O.

Head of Digital Operations

> "They have also done a great job only putting forward relevant forms for my expertise."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350909)

MH

Mhairi H.

Media Manager

> "Payouts can be slow and not always follow the same time to payout"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350855)

JlG

Joël G.

VP marketing

> "Efficient, the process to sign up is simple and you get regular updates on ongoing surveys"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6354474)

YS

Yash S.

Associate Director

> "The surveys are sometimes a little too strict with the guidelines."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351710)

VR

Verified Reviewer

Digital Marketing Director

> "Very flexible to participate in surveys at your convenience, fitting it into your schedule."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351919)

MC

Matteo C.

Principal Analyst

> "Sometimes there are lags in response from the support team, but this issue isn't particular to..."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349829)

VR

Verified Reviewer

Strategy Consultant

> "I like that the survey opportunities tend to be on interesting topics, and they pay fairly well."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350043)

TG

Trevor G.

CEO

> "The customer service responses can be a little slow"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350879)

VR

Verified Reviewer

Product Manager

> "Payment was promptly recieved less than 30 days from completion of the surveys."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349925)

MB

Mark B.

Founder and CEO

> "They don't submit payment fast enough and it's not a lot to begin with."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6356854)

VR

Verified Reviewer

Partner

> "The interface and setup process is WAY easier than other survey sites we've used. "

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349847)

OM

Olivia M.

Head of Procurement

> "Sometimes a bit slow to react and send emails"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351032)

SK

Steven K.

Senior Counsel

> "Also a great way to evaluate IT uses across business platforms."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350126)

VR

Verified Reviewer

Digital Marketing Consultant

> "Payments are slow / not all are received unless you chase them."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351155)

AL

Andre L.

Vice President

> "There is access to expertise, very flexible, broad and a range of fields"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349848)

VR

Verified Reviewer

Marketing Manager

> "Bad customer service and has a lot of technical issues"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6354890)

MK

Maral K.

President

> "I liked the nimbleness and speed at which I was able to get research done."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6352270)

JC

James C.

Head of Procurement

> "Support is also slow to respond ( more than 24 hours in my experience)"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350170)

Daniel M.

Sr. Director IT Security

> "The platform's clean, modern design ensures easy navigation."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350201)

Hector L.

Marketing Strategy

> "There are sometimes too many options to pick from"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349992)

GM

Greg M.

Marketing Consultant

> "Provides excellent market research for myself and my company."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349896)

MY

Mark Y.

Media and Marketing

> "Complexity as sometimes it’s difficult to get through."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349827)

SL

Stefanie L.

SR VP of People Operations

> "I like most of its functionality and the reporting features the most."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350128)

SJ

Sadaf J.

Founder and coach

> "Not consistent and sometimes wrong matching"

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6350882)

MA

Marie A.

Marketing Manager

> "The opportunity to provide insights from my professional POV."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6351489)

VR

Verified Reviewer

Founder

> "Customer support is slower."

[See full review](https://www.capterra.com/p/10021390/CleverX/#Capterra___6349953)

[View Reviews](https://www.capterra.com/p/10021390/CleverX/reviews/)

## User interface

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

4.57 (10,475)

[CleverX](https://www.capterra.com/p/10021390/CleverX/)

4.67 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SurveyMonkey

38/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Benchmarking
-   Charting
-   Conditional Logic
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Questions
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Email Reminders
-   Face-to-Face
-   Generative AI
-   Monitoring
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple User Accounts
-   Offline Access
-   Panel Management
-   Paper-Based
-   Phone-Based
-   Question Branching
-   Question Library
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Search/Filter
-   Sentiment Analysis
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Statistical Analysis
-   Survey Builder
-   Survey/Poll Management
-   Survey Sample Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features)

CleverX

Top features

43/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Benchmarking
-   Charting
-   Conditional Logic
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Questions
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Email Reminders
-   Face-to-Face
-   Generative AI
-   Monitoring
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple User Accounts
-   Offline Access
-   Panel Management
-   Paper-Based
-   Phone-Based
-   Question Branching
-   Question Library
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Search/Filter
-   Sentiment Analysis
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Statistical Analysis
-   Survey Builder
-   Survey/Poll Management
-   Survey Sample Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/10021390/CleverX/#features)

### Recognition

SurveyMonkey is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to CleverX

### Deployment & support

SurveyMonkey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CleverX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SurveyMonkey

-   By Momentive
-   Located in United States
-   Founded in 2009

CleverX

-   By CleverX
-   Located in United States
-   Founded in

## Popular Comparisons

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

$30/month

Price

$35/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/201674-253516/Enquetes-Maken-vs-SurveyMonkey)

[CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.67 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/)

vs

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Contact vendor for pricing

Price

$0

4.5

Features

4.7

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/197141-10021390/Tremendous-Rewards-vs-CleverX)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,479)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

$30/month

Price

$0

4.5

Features

4.4

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-253516/Google-Forms-vs-SurveyMonkey)

[CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.67 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/)

vs

[Semrush](https://www.capterra.com/p/151962/SEMrush/)[4.63 (2,323)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Contact vendor for pricing

Price

$139.95/month

4.5

Features

4.6

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/151962-10021390/SEMrush-vs-CleverX)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$30/month

Price

$39/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey)

[CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.67 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Contact vendor for pricing

Price

$39/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-10021390/Typeform-vs-CleverX)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

$30/month

Price

$39/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-253516/Typeform-vs-SurveyMonkey)

[CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.67 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/)

vs

[Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/)[4.61 (261)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/)

Contact vendor for pricing

Price

$125/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/148472-10021390/SimilarWeb-Pro-vs-CleverX)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Survicate](https://www.capterra.com/p/132914/Survicate/)[4.63 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

$30/month

Price

$0

4.5

Features

4.3

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/132914-253516/Survicate-vs-SurveyMonkey)

[CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.67 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/)

vs

[XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[4.74 (426)](https://www.capterra.com/p/72396/Strategy-and-Research/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/72396-10021390/Strategy-and-Research-vs-CleverX)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

$30/month

Price

$19/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-253516/SurveyLegend-vs-SurveyMonkey)

[CleverX](https://www.capterra.com/p/10021390/CleverX/)[4.67 (101)](https://www.capterra.com/p/10021390/CleverX/reviews/)

vs

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (533)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

Contact vendor for pricing

Price

$83/month

4.5

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135455-10021390/QuestionPro-vs-CleverX)