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SurveyMonkey vs Olvy: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 2,940 reviews from Customer Experience users.
% Fit
Missing features
Not enough reviews
Feature ratings
Negative Feedback Management
NA
Surveys & Feedback
4.6
Real-Time Notifications
4.7
Reporting/Analytics
4.4
Feedback Management
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Negative Feedback Management
4.8
Surveys & Feedback
4.6
Real-Time Notifications
NA
Reporting/Analytics
4.8
Feedback Management
4.8
User satisfaction
4.6
User reviews10,075
Ease of use
4.6
Functionality
4.5
Value for money
4.4
Customer support
4.3
4.9
User reviews17
Ease of use
4.9
Functionality
4.9
Value for money
4.5
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

CX, HR, marketing, IT, and growth professionals or anyone who wants to know what their customers, employees, or prospects want, need, and expect.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9f907e66-b476-465e-d713-08dc3d706756
A P
Owner
5.0

Aviel P.: I'm Aviel. My company is called AVIP Movies AV Productions LLC. We do movies, audio, video production services, and I'd like to give SurveyMonkey five stars from five. Five out of five stars. I tried out many actually, including some like Constant Contact, which include not only email kind of marketing, but the survey portion. I've also tried other ones. Their names don't really come right to my mind, but they offer similar things. But none of them have been as robust. One of the main reasons I chose SurveyMonkey today is because I just have used it so much in the past. Mostly I used it to answer also, but then I used it back in the past for my own surveys. And I just like the responsiveness of SurveyMonkey. The responsiveness is really great. How easy it is to use has been my favorite. And the fact that it's popular and it became more robust really made it better. It was easy to get started with. So easy. I could choose, or we could choose, because it wasn't always me, but we could choose pretty much any template, for example, and just add to it or subtract to it. Within a couple of minutes, you could have a simple survey done. And it has been so much fun to play with because it's easy to use. So that's really my answer. SurveyMonkey is a lot of fun to play with. And not only is it popular, but it's easy to use, and that's what makes it really, really great. I would say that SurveyMonkey, you should definitely just go to their website and it's really easy to navigate. Try the free trial, try one of their templates, because it's fast and quick. And I would just basically say, if you look at their website, it's very easy to use, like SurveyMonkey itself. It's intuitive and it has certain directions that it can point you to. It can point you to a case study or it can give you a survey based on what industry you work in, or it can just let you free-design a survey real easy. It's just a lot of fun to experience.

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User interface
253516 video thumbnail}
1 Video
No videos provided by vendor
253516
5 screenshots
253928
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Alerts/Notifications
388
Important

SurveyMonkey

Top Features
37/39
  • Knowledge Management
  • Negative Feedback Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Collaboration Tools
  • CRM
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • NPS Survey Structure
  • Predictive Analytics
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting/Analytics
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Workflow Management
See All features
Hide Customer Experience Software Features -

Olvy

27/39
Show Customer Experience Software Features +
SurveyMonkey
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Olvy
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SurveyMonkey
  • By Momentive
  • Located in United States
  • Founded in 2009
Olvy
  • By Olvy
  • Located in India
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