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Businesses and HR teams looking to optimize performance management processes for employees.
EchoSpan serves millions of users across six continents and more than 6,000 companies. It's relied upon by organizations with as few as 25 employees and as many as 300,000.
I have been very impressed with Trinet and their support. I like the new cascading goals product that makes it easier to tie my goals into the company goals and group success.
We had so many complaints from our employees about not being to understand how to fill out their reviews that we had to go through the extra labor of creating a user manual for them.
Overall the system is great. What I would like to see is the ability to add Jpeg or PDF's to reviews.
We went through every possible worst case scenario with this product. First of all, its not intuitive or easy to use.
It also allows for 360 reviews which is a huge plus. The software is really nice and high quality.
Now I have no team members to access. That is still currently being worked on.
I love the idea of automating all performance reporting, reviews, goals etc. We are using this to help our entire company function more efficiently.
Currently Trinet does not allow you to upload supporting documents onto a feedback/review. Also formatting the review is horrible.
I have been completely satisfied with EchoSpan because (1) the product is great and gets regular updates to make it even better and (2) the level of support is outstanding.
You have resources if you are having troubles but you really need to figure the system out independently. When you have an issue you need to send an email to the helpdesk.
What's more, any time we have a question we receive a very timely response from EchoSpan's friendly customer service experts. EchoSpan is a pleasure to work with and their product is outstanding.
The limitation on number of raters when it comes to larger projects.
Our experience in using EchoSpan is fantastic. From an administrative standpoint, the ability to learn and build projects, mirror saved features and customize to our company brand is amazing.
We had a new senior team in place and they all had varying work styles and they tended to disagree a lot. The 360 helped coach focus on the areas they had in common and work backwards from there.
Our success representative is helpful, knowledgeable and support. She understands the technical side of the tools, but also has experience in best practices and implementation.
The other item would be the dates that were required in the project phase, was unsure about the dates.
TriNet Perform
EchoSpan Flexible 360
Top FeaturesTriNet Perform
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EchoSpan Flexible 360
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