# Matter Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Matter Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more. Source: https://www.capterra.com/compare/25428-186291/TriNet-Perform-vs-Matter --- # Matter Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Matter ## What is Matter? Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 How Matter helps: 🎉 Encourage peer-to-peer recognition with Feedback Friday 🙌 Share kudos based on company values for all to see and celebrate 🎁 Give rewards people love - gift cards, donations, custom company rewards, etc. 🥳 Celebrate birthdays and work anniversaries automatically 📋 Send pulse, eNPS, and employee surveys with rewards to 10x your response rate 📊 Get culture insights with advanced analytics reports 🏆 Gather feedback with real-time and continuous feedback surveys ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required Get started for free, or schedule a demo today! ☎️ ## What is Matter used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) Top alternative Featured Overall rating Based on 378 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Matter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://matterapp.com&name=Matter) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Matter 4.6 (378) VS. [4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting Price $1 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (378) Ease Of Use 4.8 (2,908) Value For Money 4.5 (269) Value For Money 4.5 (2,603) Customer Service 4.5 (279) Customer Service 4.7 (2,648) ## Matter alternatives [4.9 (3,460)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (4,845)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,097)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186291/Matter/alternatives/) ## Who uses Matter? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Reward Programs 4.7 (157) 82.80% of 157 reviewers that rated this feature as important or highly important It gives you a gamified approach to recognition, making participation engaging and rewarding. Reviewers indicate it motivates employees, increases engagement, and is easy to implement, though some mention limited budgets or lack of use in certain teams. Peer-to-Peer Recognition 4.7 (154) 86.36% of 154 reviewers that rated this feature as important or highly important With this capability, you can easily acknowledge colleagues, fostering a culture of appreciation and stronger team connections. Users think it helps remote teams bond, increases visibility, and motivates staff, though some feel it can become a popularity contest. Manager-to-Employee Recognition 4.7 (136) 83.82% of 136 reviewers that rated this feature as important or highly important Matter offers a straightforward way for managers to recognize team members, boosting morale and making employees feel valued. Reviewers appreciate how it enables timely, visible feedback, though some note that lack of recognition can impact those overlooked. Rewards Catalog 4.5 (122) 77.05% of 122 reviewers that rated this feature as important or highly important Matter provides a broad selection of reward options, which motivates participation and allows you to choose what suits you best. Some reviewers find the variety appealing, but others wish for more regional or specific choices. Mobile Access 4.4 (69) 63.77% of 69 reviewers that rated this feature as important or highly important You can conveniently give and receive recognition from anywhere using your phone. Reviewers appreciate the flexibility and ease of mobile access, especially for remote work, though some report occasional slowness or technical issues. Surveys & Feedback 4.6 (87) 52.87% of 87 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Matter 58 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Digital greeting cards that are sent electronically, usually via email Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance It gives you a gamified approach to recognition, making participation engaging and rewarding. Reviewers indicate it motivates employees, increases engagement, and is easy to implement, though some mention limited budgets or lack of use in certain teams. Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Matter offers a straightforward way for managers to recognize team members, boosting morale and making employees feel valued. Reviewers appreciate how it enables timely, visible feedback, though some note that lack of recognition can impact those overlooked. You can conveniently give and receive recognition from anywhere using your phone. Reviewers appreciate the flexibility and ease of mobile access, especially for remote work, though some report occasional slowness or technical issues. Identify, track, and respond to negative feedback Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award With this capability, you can easily acknowledge colleagues, fostering a culture of appreciation and stronger team connections. Users think it helps remote teams bond, increases visibility, and motivates staff, though some feel it can become a popularity contest. Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal Ratings/Reviews Receive data and information in real time Active reporting of data and metrics Track accrued recognition and rewards at an individual employee level Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Matter provides a broad selection of reward options, which motivates participation and allows you to choose what suits you best. Some reviewers find the variety appealing, but others wish for more regional or specific choices. Point or incentive based programs loyalty programs designed to increase customer engagement Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (378) 4.5 Based on 378 reviews ## Pricing Value for money 4.5 (269) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/186291/Matter/pricing/) Free Forever $0.00 It includes: - Unlimited users - Feedback Friday - customizable & automatic recognition notifications - 5 kudos sent per channel per week - 9 default kudos templates - Custom kudos (e.g., company values) - 30 days of analytics history Basic (Recognition) $1.00 Per User,Per Month It includes: - Unlimited kudos recognition - Feedback Friday - customizable & automatic recognition notifications - 9 default kudos templates - Custom kudos (e.g., company values) - 30 days of analytics history - Slack / Microsoft Teams integration - Email and live chat support - Single sign-on (SSO) support Pro (Rewards + Celebrations) $3.00 Per User,Per Month It includes: - Gift cards rewards (100+ countries) - Custom company-branded rewards - Advanced rewards settings & reporting - Automatic birthday and work anniversary celebration messages - Unlimited analytics history and advanced report export - Peer-to-peer private feedback - Recurring feedback surveys on skills - Live team trainings and custom videos Pro + Surveys (Everything) $5.00 Per User,Per Month It includes: - Surveys fully automated in Slack/Teams - eNPS capability and analytics history - Receive weekly insights & notifications - Offer rewards for survey completions - Advanced reporting and insights - Customizable questions and categories - 30+ science-backed survey templates (e.g., eNPS, onboarding, exit surveys) - Advanced survey delivery, frequency, closing, and smart reminders Value for money 4.5 (269) 4.5 Based on 269 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paycom](https://www.capterra.com/p/130949/Paycom/)[ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (279) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (279) 4.5 Based on 279 reviews ## User reviews Overall rating 4.6 Based on 378 reviews Filter by rating 5(260) 4(103) 3(10) 2(2) 1(3) Mentioned topic Sorted by most recent CD Charmaine D. IT Consultant I Information Technology and Services ### "Makes work engaging and fun" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2025 Matter will make your work environment engaging and fun. This is the perfect tool for building bonds inside a remotely set-up company! Pros Matter makes recognition among peers easier and fun Cons Actually, none. I don't see any negative about this tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EN Eleonora N. COS Computer Software ### "Great recognition tool, especially for globally distributed teams!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2025 Matter has helped shed some limelight on ALL of our rock stars and it has even generated more participation than we had previously, Pros There are so many great things, from the ease of giving kudos or feedback within Slack, to the intuitive admin platform, and all of the available analytical tools! The various currency/region options are also a huge plus! Cons It would be cool if when someone give kudos in a channel, if other members can add recognition coins to the original slack post. For example: Taylor gave Justin 10 coins, Eleonora clicked on "Contribute" to join in and gave Justin an additional 5 coins. Alternatives considered [Bonusly](https://www.capterra.com/p/167338/Bonusly/) Reasons for choosing Matter Slack integration, ease of use, pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD April D W. administration Retail ### "There is a first time for Everything...." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2025 this was one of the first recognition software companies i used. ive no complaints, easy to set up easy to use. They offer top notch customer service, and treat you like real people should. Matter integrates well with all my other software and sites and apps i work with daily and can access from my phone, laptop, desktop or tablet making it a given. i did switch companies, after finding several offering same service for free, but Matter as i said was one of my first, and no complaints. Pros easy to use in recognizing peers, rewarding hard work, and cheap enough to afford. offers multiple features not found on other software platforms, very welcoming landing page, and customer support staff is always there for any issue big or small Cons you have to have a good bit of staff participate to see to be more effective. it does cost by the person when signing up for Matter, but isnt expensive unless you dont watch what your doing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GA Gwen A. Director of Growth Creative Apparel & Fashion ### "Direct or Growth Creative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 It has been great to easily give and receive feedback to teammates and getting gift cards as a reward is an awesome perk! Pros it is easy to give kudos to team members and fun to see what others are proud of doing Cons There are no cons, I think the program is a great value add for our company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FJ Faith J. Executive Assistant Construction ### "All pros, no cons!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 Pros I like that other team members can show their appreciation to you, and vice versa, for not just big accomplishments, but small ones too. Cons I don't think I really have any cons. I can't think of anything negative to say! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Asa J. Sales Construction ### "Aaron overhead doors review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 I would say overall experience really good. Definitely enjoying it. Pros Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a good job in the company. Cons Not a lot of downsides the website and everything is pretty easy to use and friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Bella S. Advertising Sales Coord. Entertainment ### "Absolutely amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 January 14, 2025 Our company has been using this feature for 2 yrs I think. It's been really great. Pros I like that you can share your team's wins. Cons There's nothing that I don't like about Matter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NJ Nick J. Program Ops Specialist Telecommunications ### "Pls add emojis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 January 14, 2025 Great experience overall, the coins really add up quickly Pros The ability to give feedback with a twist Cons The inability to add emojis within your kudos Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA rose a. Customer Experience Specialist Automotive ### "Matter - matters" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 14, 2025 Pros It is a fun way to celebrate your team when they do something amazing Cons i think we should be able to get more coins - but understand that is not a matter issue - but those who run it - so nothing major to dislike Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kevin S. President Marketing and Advertising ### "Matter Is A Fantastic Reward System Used EVERYDAY by Our Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 As a remote company, Matter has given the next level of "Thank Yous" for our teams to consistently give to each other and leadership to reward those that are going above and beyond. Pros Super easy to implement, very intuitive. Our teams are giving each other a steady stream of rewards people can turn in for things they actually want! Cons Pulse Surveys -- would like to be able to respond to them (anonymously) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186291/Matter/reviews/) Popular comparisons [Achievers vs Matter](https://www.capterra.com/compare/129232-186291/Employee-Success-Platform-vs-Matter)[Vantage Circle vs Matter](https://www.capterra.com/compare/167264-186291/Vantage-Circle-vs-Matter)[Workhuman vs Matter](https://www.capterra.com/compare/125670-186291/Workhuman-vs-Matter)[Guusto vs Matter](https://www.capterra.com/compare/186209-186291/Guusto-vs-Matter)[Awardco vs Matter](https://www.capterra.com/compare/140428-186291/Awardco-Employee-Performance-vs-Matter)[Bucketlist vs Matter](https://www.capterra.com/compare/170710-186291/Bucketlist-vs-Matter)[Connecteam vs Matter](https://www.capterra.com/compare/153140-186291/Connecteam-vs-Matter)[Motivosity vs Matter](https://www.capterra.com/compare/147912-186291/Motivosity-vs-Matter) [Kudos vs Matter](https://www.capterra.com/compare/140423-186291/Kudos-vs-Matter)[Bonusly vs Matter](https://www.capterra.com/compare/167338-186291/Bonusly-vs-Matter)[WorkTango vs Matter](https://www.capterra.com/compare/156177-186291/WorkTango-vs-Matter)[Lattice vs Matter](https://www.capterra.com/compare/151676-186291/Lattice-vs-Matter)[Quantum Workplace vs Matter](https://www.capterra.com/compare/150237-186291/Recognition-vs-Matter)[Teamflect vs Matter](https://www.capterra.com/compare/186291-234380/Matter-vs-Teamflect)[PerformYard vs Matter](https://www.capterra.com/compare/155747-186291/PerformYard-Talent-vs-Matter)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)