# Compare Propertyware vs Guesty 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Propertyware and Guesty based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/25491-159377/Propertyware-vs-Guesty

---

# Propertyware vs Guesty Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PropertywareGuesty2/4 selected

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/)

[## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/)

Starting Price

$1.00/month

Value-for-Money

3.8

Functionality

3.8

Ease of Use

3.8

Customer Service

4

Reviews Sentiment

MC

Based on [324 reviews](#user-reviews)

Positive

228

Neutral

48

Negative

48

[## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$23.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [462 reviews](#user-reviews)

Positive

399

Neutral

19

Negative

44

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.2

Communication Management

NA

73%Fit

Missing features

Feature ratings

Reservations Management

4.5

Rent Tracking

NA

Channel Management

4.6

Online Payments

4.2

Communication Management

4.6

User satisfaction

User satisfaction

3.9

User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.8

Customer support

4.0

User satisfaction

4.4

User reviews[462](https://www.capterra.com/p/159377/Guesty/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Price starts from

$23Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Property management companies, real estate investors, and single-family rental property managers.

Best for

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises.

## User reviews

Pros & cons

Malisha C.

Leasing Manager

> "Online payment features are appreciated because they can reduce manual check handling and free up..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550)

JM

Jade M.

Application Dept.

> "I do not like how often the site buffers, stops working, and when the CRP function takes so long to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955)

KC

Keleigh C.

Manager

> "I like it's customizability and user-friendliness, allowing property managers to tailor the software..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085)

DK

Dana K.

Leasing agent

> "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150)

KK

Kari K.

Owner

> "Technology does not come naturally to me and they are very helpful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

PN

Peter N.

CEO

> "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384)

OM

Ozzy M.

Manager

> "Overall ive been happy with propertyware, i only use the most basic items. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978)

ZC

Zhara C.

assistant

> "Additionally, some processes required more manual steps than I expected."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

KK

Kari K.

Owner

> "Very patient and knowledgeable."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

KM

Krystyna M.

Owner

> "There is some functionality that is missing making some of my task harder with manual overhead."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

PD

Pat D.

Owner

> "The thing that I LOVE about Propertyware is the tech support team."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760)

MT

Martha T.

Accounting Manager

> "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

ZC

Zhara C.

assistant

> "Highly recommend it for anyone looking for a hassle-free experience!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

JT

Janice T.

Accountant

> "I also I can't post to an account without attaching to a specific portfolio."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

KM

Krystyna M.

Owner

> "Every time I called all my issue were resolved regardless of the issues complexity."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

HR

Heather R.

Operations Manager

> "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455)

ARR

Anna Rivera R.

Admin

> "Great to have data at my finger tips from years back - also avoids renting to tenants that were..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018)

TS

Tareq S.

Accounting Director

> "Crashes randomly and loses the page you were in"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880)

JW

Jennifer W.

Head Bookkeeper

> "PW has allowed us to grow and automate much of what we used to do manually."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685)

SP

Suzan P.

Dispatch and PM Accounting

> "Trying to create a custom report is confusing"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770)

WK

William K.

Admin worker

> "Its been a solid database for all our information and helps us take on over 900 properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

DK

Deanna K.

Rental Portfolio Manager

> "No ability to text from the site, vendors cannot attach picture to work orders."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438)

RB

Richard B.

Owner / Managing Broker

> "The software has many useful features for example Custom fields, customized reporting, and automated..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576)

AB

Aaliyah B.

Operations Manager

> "It would not allow us to add/edit certain things before sending (without going and editing the whole..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865)

MW

Mendy W.

Broker

> "They never fail to say "Thank you for using Propertyware." "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

CM

Colin M.

Broker Prop Mgr

> "Simple tasks are more difficult than than they need to be."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "They are patient, thorough, and always make sure you understand the solution to your questions. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

JH

Jeanne H.

office manager

> "Hard to figure out how to correct errors made and the wait hold time to speak to help center"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512)

HC

Hilda C.

business development support

> "I was transferred to the leasing area recently, and I've called customer support a couple of times..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JC

Jeanine C.

Controller

> "Many of the reports you cannot pull all information into one report."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517)

WK

William K.

Admin worker

> "It’s very useful having all this important information all in one place where you can easily search..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

CB

Cyndy B.

Marketing Manager

> "It does not sync to Renlty because of a character glitch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500)

DR

Deric R.

Corporate Planning/Operations Associate

> "It is customizable to an extent and allows us to have a one-stop shop for our property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826)

CM

Colin M.

Broker Prop Mgr

> "I would absolutely hate it if support wasn’t so great."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

MW

Mendy W.

Broker

> "I think 98% of your support staff is wonderful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

DR

Diane R.

Property Manager

> "The way you have to attach documents and not really clear with report features when you want..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134)

AM

Anita M.

Accountant/Property Manager

> "I was happy to see the company was working with a software that combines so much property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799)

HC

Hilda C.

business development support

> "the general look is a bit outdated and sometimes is a bit slow"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

PQ

Pedro Q.

Application Specialist

> "Easy to use, very user friendly."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303)

HH

Helene H.

Property manageer

> "Can't report proper ownership on owner's statement"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

AB

Anne B.

Maintenance Manager

> "The maintenance portal is easy to use. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908)

JG

Jennifer G.

Owner

> "The next week we have to delete the checks produced, post management fees again, edit the checks..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

NM

Nadin M.

Payment Depratment

> "I also love the customer service!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4748787)

JG

Jennifer G.

Owner

> "The subject line of the email has spell check and we do not understand why the body of the email..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

MT

Martha T.

Accounting Manager

> "Good customer service ."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

TG

Todd G.

Manager/Maintence

> "Not enough ways to easily correct mistakes, very complex."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000)

FM

Francis M.

Owner

> "It was easy to operate."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763)

JL

Judy L.

Property Management Coordinator

> "The software in the beginning is a little hard to use as it is not very intuitive. When a property..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173)

VR

Verified Reviewer

Client Account Assistant

> "They are very friendly and easy to understand"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4749552)

LG

Lizette G.

PM

> "Text messages does not have a real use."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202)

JT

Janice T.

Accountant

> "Excellent, the technical service team is top notch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

LM

Linda M.

Tenant Acct Mgr

> "Our late fee application has been an on-going problem."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

CS

Christine S.

Broker/Owner

> "We use propertyware daily and are very happy with the software and the customer support."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204)

TG

Tristam G.

Owner

> "We wanted to switch last year, but my PM's father passed and we were stuck for another year."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

HM

Helen M.

Director of Operations and Compliance

> "No accounting background is required to use the platform, but it helps."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843)

SS

Suzanne S.

Office Manager

> "The way late fees are processed."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

KW

Kira W.

Leasing Manager

> "The knowledge the support team has is great when running into problems where their assistance is..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728)

SP

Sarah P.

Accounting Supervisor

> "Also, if there's more than one email on your general ledger, the remittance email won't send to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

JG

Joyce G.

Property Manager

> "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723)

AM

Angela M.

Controller

> "Some accounting functions are not very good."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485)

SS

Suzanne S.

Office Manager

> "They do a good job of adding new features to the program."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

TG

Tristam G.

Owner

> "They have awesome techs, but the techs have no answer for any of the above issues."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

NR

Narda R.

Accountant

> "The historical record keeping is a great feature."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673)

SP

Sarah P.

Accounting Supervisor

> "It allows you to put in their banking info, but the "Billing Email" is useless."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

LM

Linda M.

Tenant Acct Mgr

> "When I do need basic assistance the support staff are efficient."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

DR

Dawn R.

Accountant

> "You can't have more than one tab open in a browser because PW duplicates entries."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

HC

Hilda C.

business development support

> "it has many features but it makes sense and is intuitive, customer support is great"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

JB

Jamie B.

Senior Property Manager

> "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342)

KJ

Krishna J.

Accounting Specialist

> "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964)

LG

Lori G.

Owner

> "Credit card Billings. When we use a credit card for an expense it’s tedious to track"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238)

NB

Nichole B.

Tenant Care Coordinator

> "Mainly the support team makes this work for me."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067)

HH

Helene H.

Property manageer

> "complicated user interface"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

DD

David D.

Consultant

> "I enjoy the problem solving aspect of the software."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307)

JG

Jennifer G.

Owner

> "Having Propertyware open under two tabs can be dangerous when you perform certain tasks."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

KKS

Kaezar Ken S.

Application Dept

> "I can easily get help from customer service"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444)

SM

Susan M.

VP

> "I find it not so user friendly at times."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206)

JM

Jenny M.

Operations Assistant

> "It is very helpful in managing properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478)

TB

Tara B.

Asst Controller

> "Also, equally frustrating, is that the rent money deposits don't have a batch"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342)

RW

Randy W.

Property Manager

> "Loved the tenant and landlord portals."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845)

DR

Dawn R.

Accountant

> "The document sync doesn't work. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

[View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/)

MZ

Michael Z.

ceo

> "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without requiring..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

EF

Emily F.

Member Manager

> "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877)

JR

John R.

President

> "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AT

Amar T.

Marketing and Guest Satisfaction

> "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250)

PT

PANAGIOTIS T.

CEO

> "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set up."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

AN

Achraf N.

reservation

> "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

AK

Alisha K.

HR

> "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it significantly..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

JAB

Jey Ann B.

Remote Team Member of Vacation Rentals

> "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865)

PP

Pablo P.

Ops

> "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893)

JR

John R.

President

> "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

SL

Steven L.

Owner

> "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

CM

Claudio M.

Business owner and executive

> "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing misstakes!"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990)

CS

Ciara S.

Office Manager

> "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067)

MG

Martel G.

Founder

> "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208)

CC

Carmela C.

Communications Guest Serv Agent

> "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883)

Daniel H.

CEO

> "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947)

MS

Marcos S.

Sales - Revenue and Pricing Manager

> "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use,..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481)

AH

April H.

Director

> "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054)

BJ H.

Owner - CEO

> "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

MM

Morgan M.

Manager

> "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial ending, and it..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326)

SL

Steven L.

Owner

> "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

AL

Alejandro L.

ceo

> "difficult to find the information and make the bookings, have to many options and we get lost on many of them"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051)

JR

John R.

President

> "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

VR

Verified Reviewer

QA Specialist

> "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067)

JR

John R.

President

> "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

EH

Evan H.

Short term

> "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148)

JR

John R.

President

> "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AS

Amy S.

Manager

> "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over and..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822)

AK

Alisha K.

HR

> "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

FG

Florence G.

Reservations Agent

> "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610)

KC

Keiran C.

Head of Sales and Distribution

> "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our size."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818)

RV

Renata V.

Vacational rental manager

> "I cant even give an invoice for my guests with them details, my property owners cant see anything on them"landing page", because there is not even owner portal."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6295612)

Jemellee 💎 S.

Asst Property Manager

> "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586)

MVC

Maria-Vittoria C.

Owner

> "The accounting and reporting created significant reconciliation problems and made a complete mess of our books."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

BJ H.

Owner - CEO

> "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

PT

PANAGIOTIS T.

CEO

> "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

MJ

MuhammEd J.

Reservation Agent

> "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834)

SW

Sheena W.

Communications

> "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828)

Njål E.

CEO

> "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511)

YG

Yulia G.

Owner

> "Ability to book on direct website when the payment failed needs to be addressed"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023)

MT

Michelle T.

Property Manager

> "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

IH

Ismael H.

CUSTOMER SERVICE

> "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673)

NG

Nathalie G.

director

> "many many messages that are not adapted to the stage we are in = on boarding process."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871)

BL

Barry L.

Maintenance Supervisor

> "Allowing me full visibility of vacancies and guests names helps me schedule my team"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272)

PT

PANAGIOTIS T.

CEO

> "The interface is heavy and slow, and the app gets stuck way too often."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

Julian F.

MD

> "Password requirements, and user permissions management can be a bit clunky."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207)

AM

Arturo M.

Reservation manager

> "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644)

LS

Laura S.

Community Association Manager and Property Manager

> "A few features are hard to navigate, and the platform has a learning curve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021)

YM

Yazmin M.

Maintenance

> "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323)

MVC

Maria-Vittoria C.

Owner

> "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

EC

Eddie C.

Owner

> "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. "

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545)

JP

Jennifer P.

Owner

> "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193)

CL

Carlyn L.

Senior Reservations Agent

> "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819)

MT

Michelle T.

Property Manager

> "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

AN

Achraf N.

reservation

> "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

MR

Mike R.

Manager

> "These portals seem to be bought and sold constantly making few improvements to the user"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673)

AM

Azhar M.

Listing Manager

> "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616)

MVC

Maria-Vittoria C.

Owner

> "The cancellation experience compounded the frustration, with continued billing despite prior notice."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

Michael H.

Co Founder

> "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342)

CS

Cathie S.

Owner

> "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select from)."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047)

BJ H.

Owner - CEO

> "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. "

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

LG

Luke G.

Contractor

> "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750)

VC

Victor C.

Owner

> "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984)

IR

Izaac R.

Owner, Operator

> "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596)

MZ

Michael Z.

ceo

> "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

LW

LEEONIE W.

Owner

> "my subscription was cancelled. And now I can't contact Guesty when I log into my account."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6766707)

KV

Kaylyn V.

AGM

> "Having both web and mobile access is a major plus, especially for a resort where our team is frequently on the move."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054137)

MC

MORGANNE C.

Operations Manager

> "That we can't print daily task sheet"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402)

JR

John R.

President

> "Managing reservations, guest communication, and operational tasks is extremely efficient."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

TA

Tony A.

President

> "We had a catastrophic nightmare integration with Vrbo, which would’ve put us out of business. If we didn’t think fast and change the whole nature of our business, nobody..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6239184)

CF

Christopher F.

General Manager

> "The user interface is straightforward, and I’ve even seen Guesty adopt a couple of suggestions I made along the way, which shows they’re paying attention to user needs."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049186)

SL

Sandi L.

Owner

> "There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6409878)

SB

Shannon B.

Owner

> "It is so helpful for us to have all of our bookings in one place instead of managing multiple platforms."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048993)

JM

Jeff M.

CTO

> "It's a little bit more expensive than other competitors."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051600)

KK

Katie K.

Vacation Rental Manager

> "I love that all of my listing information and other booking sites can all be in one central location."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107635)

Daniel H.

CEO

> "I expressed my concerns that adding other things to something that is broken won't fix the issue that we are dealing with."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947)

MT

Matthew T.

Director

> "Having messaging automated and all in one place makes it a lot easier to manage bookings."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053492)

NP

Nicholas P.

President

> "The API performance is also disappointing, with frequent outages that lead to major synchronization issues."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6287856)

[View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/)

## User interface

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

3.88 (324)

4.44 (462)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Propertyware

21/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/25491/Propertyware/#features)

Guesty

Top features

33/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/159377/Guesty/#features)

### Recognition

No recognitions have been awarded to Propertyware

No recognitions have been awarded to Guesty

### Deployment & support

Propertyware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Guesty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Propertyware

-   By RealPage
-   Located in United States
-   Founded in 2015

Guesty

-   By Guesty
-   Located in United States
-   Founded in 2014

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