# Compare Propertyware vs Innago 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Innago and Propertyware based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/25491-166893/Propertyware-vs-Innago --- # Innago vs Propertyware Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: InnagoPropertyware2/4 selected [Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/) [## Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Starting Price Contact vendor Value-for-Money 5 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [515 reviews](#user-reviews) Positive 505 Neutral 7 Negative 3 [## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/) Starting Price $1.00/month Value-for-Money 3.8 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment MC KC Based on [325 reviews](#user-reviews) Positive 229 Neutral 48 Negative 48 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,110 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Not enough reviews Feature ratings Reservations Management \-- Rent Tracking 4.9 Channel Management 4.4 Online Payments 4.8 Communication Management 4.8 \--%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.7 Channel Management NA Online Payments 4.2 Communication Management NA User satisfaction User satisfaction 4.9 User reviews[515](https://www.capterra.com/p/166893/Innago/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 5.0 Customer support 4.9 User satisfaction 3.9 User reviews[325](https://www.capterra.com/p/25491/Propertyware/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.8 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1Other, Per Month - Free version - Free trial Best for Best for Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more. Best for Property management companies, real estate investors, and single-family rental property managers. ## User reviews Pros & cons NV Nikhil V. Owner, Property Manager > "Developing a custom lease agreement, fillable forms, e-signature, best of all this is free and makes the tracking of leases, payments,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) PC Paul C. Landlord > "The only downside is that the accounting and expense tracking features feel limited compared to other tools, so I still rely on external..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278) EB Elizabeth B. Administrator > "The tool costs me nothing, yet it provides a way to screen tenants effectively, store leases, remind the tenant of upcoming payments,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122639) CG Cole G. manager > "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291) XL Xiang L. property manager > "Comprehensive reporting: The software provides excellent reports that make it easy to track income and expenses, making it perfect for..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546) DW Dennis W. Director of Housing > "It also takes several days for payments to post in our bank account after a tenant has paid online." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) KG Kartikeya G. Property Manager > "The interface is clean and intuitive, so my team and tenants adopt it quickly, but it still has the depth to handle applications,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) JW John W. Owner > "Sometimes the billing messes up or the payments are skewed. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123878) NB Nick B. Owner > "Overall it's great, I use it for anything I need to do for collecting lease/utility payments, doing credit/background checks, storing..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119410) Jenny K. Property Manager > "I wanted to tweak the rental application to include some specific screening questions, but there wasn’t much flexibility there." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869620) DS Derrick S. Owner > "I absolutely love Innago for its minimal cost and how it allows me to manage many rental properties, both commercial and residential, with..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119262) KB Kelly B. Property Manager > "I get a lot of pop ups about bugs or something not working when on the platform." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720) KG Kartikeya G. Property Manager > "The second thing I value is the responsiveness and attitude of the support team. When Innago becomes part of your core operations, fast,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) JR Javier R. Owner > "Small nitpick, I can't get featured on Zillow listings so that my home shows up on the map, so I have to set this service up separately..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6740204) KG Kartikeya G. Property Manager > "Innago has significantly reduced the amount of manual, scattered work I used to do across different tools, and replaced it with a clear,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) NB Nicolas B. Property Manager > "That I can't switch a tenant to an owner or if I put an email already under someone and labeled them wrong I cant switch them to the right..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6540923) MS Mackenzi S. Property Manager > "Rent collection is seamless, lease templates are customizable, and the automated reminders help ensure on-time payments." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7000974) NV Nikhil V. Owner, Property Manager > "This adds a delay to my process of signing the lease." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) ST Steve T. Line Machinist > "Its free to Landlords which is great because I only have 4 units. Because I use the application process, prospective tenants pay for the..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122179) JW Jeanine W. Property Manager > "Initially the micro deposits to ensure the financial numbers were correct did not come through properly." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026519) XL Xiang L. property manager > "Streamlined rent collection: I can set up different payment accounts for different properties, which has saved me so much time and effort." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546) BS Bethany S. Owner > "Adding applicants to lease was more difficult." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7089094) KG Kartikeya G. Property Manager > "What I like most about Innago is that even being a free software, it feels designed for real-world landlords and property managers, not..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) Joel G. Principal > "I had to change the lease amount and it was a bit confusing where to go to find the area to change." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6873197) TM Tancy M. Partner > "The online payment system works seamlessly, and the customer service has been consistently responsive and helpful for both me and my..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323) SS Scott S. Owner > "I’m not paying for a bunch of features that I don’t need and would never use." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7059132) SS Sega S. President > "Innago has been a great tool for me to manage my rental properties, I manage both payment and repairs in there." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7128021) DW Dennis W. Director of Housing > "There have been a few times I had trouble figuring out how to do a simple task." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) TM Tancy M. Partner > "The payment processing is especially convenient—rent collection is smooth and efficient, which has made a noticeable difference in my..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323) DG David G. Physical Therapist > "I dislike that Innago's maintenance request section doesn't automatically link to the expenses section." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6670044) LV Lee V. Property Manager > "It also includes background screening, rental applications, and even the ability to upload my lease agreements, all if I choose to use..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790) SM Sal M. CEO > "The only thing to improve is that the rent payments are takeing too long to deposit in my account." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6498674) VR Verified Reviewer Owner > "I find that Innago really helps with invoicing and collecting rent from my tenants effectively." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773) JM Jennifer M. Owner > "There are some limitations that are built in the software that prevent us from doing all that we would like to do." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6731584) DW Dennis W. Director of Housing > "I like that tenants can connect with me through the app about issues and pay their rent electronically." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) SC Scott C. President > "The platform has encountered a notable increase in glitches and malfunctions, leading to a substantial investment of our company's time in..." [See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259) KG Kartikeya G. Property Manager > "Finally, Innago clearly listens to users and keeps improving the product in ways that actually matter day to day, which gives confidence..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) TG Travus G. President and CEO > "Not able to change fees for background checks" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659150) SM Shannon M. Office Manager > "It’s also nice to be able to send additional invoices for the tenants who pay their water bills to us." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7075506) CH Chavindra H. property manager > "State specific lease templates are not available" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6812715) DH Derek H. Landlord and Owner > "This significantly simplified my record keeping and automated it, saving me a lot of time throughout the year and for the tax season" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6814722) SW Sharee W. Landlord > "I feel that the users were unfamiliar with this form of technology in completing a rental application." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6569078) CS Chittal S. Owner > "The platform simplifies communication with tenants through automated reminders and messaging, ensuring I stay on top of important updates." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509741) TS Tyler S. Owner > "I was struggling with rent collection and tracking. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6769015) RJ Ryan J. Realtor > "I like that I'm able to customize fields and containers for rental applications so I don't have to come back and ask potential tenants for..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6778170) KB Keith B. Owner > "The chat feature is just a bot and not very helpful" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644) LA London A. Owner > "I use Innago for my student housing properties and I really like that it's free and super user-friendly." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123808) JM John M. Operations Manager and Consultant > "Most other solutions were costly and had too many bells and whistles. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6764873) TJ Tricia J. Realtor > "I love that this sent automatic invoices to the tenants and charges automatic late fees in the manner that I set it up to charge without me..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6772398) VR Verified Reviewer Owner > "There is always an issue with their banking partners." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773) SL Sydney L. Landlord > "It helps me collect rent remotely and keep a record of all my leases, maintenance requests, etc. Plus it is free!" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6737950) AP Alex P. Owner > "It takes a bit longer than expected for rent payments to clear." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6563037) RaCR Richard and Catherine R. Asset Manager > "One of the biggest advantages for us is that it’s free while still offering features you’d expect from paid systems." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122385) VR Verified Reviewer NA > "Lease editing is hard" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491) NV Nikhil V. Owner, Property Manager > "I expect the software will help me find information much more easily when it comes to filing our tax returns." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) VR Verified Reviewer Owner > "Changing lease terms can be fiddly at times." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6542792) BM Benjamin M. Owner Operator > "I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478) VR Verified Reviewer NA > "No smarts on document upload" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491) AE Anthony E. Owner > "I have been finding it very useful to keep my accounting and expenses, tenant needs, and my needs for my business all in one place." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6878287) KB Keith B. Owner > "It is not intuitive and support is slow to respond. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644) PC Paul C. Landlord > "Overall, it’s a great option for landlords who want an easy-to-use property management system, and I enjoy using it." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278) VR Verified Reviewer Owner > "It usually works really well and has lots of great features, but often times it takes a long time for pages to load, which is frustrating -..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4949071) HK Hani K. Partner > "It was a lifesaver keeping up with who paid and who didn't pay the monthly rents." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615) MC Michaela C. Owner > "The only downside I can think of is that every time my renter's pay with a new payment method, they hold the payment for multiple days." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6303259) BM Benjamin M. Owner Operator > "It was great to learn about things like renter's insurance that I needed from the software." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478) VR Verified Reviewer Property Manager > "Changing loan terms to prorate first/last month was fiddly" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6348790) Paul J. Landlord > "It has made rent collection and management much easier." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122682) PN Prudence N. Owner > "Transfer time for payments is longer than I would like." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659279) MH Melissa H. Property Manager > "The support is great and overall when I have an issue I can get the help I need fairly quickly and compared to other software we have used..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119333) JC James C. Owner > "There is a little lag with the app. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6317286) HK Hani K. Partner > "Great 5 out of 5 helps me a lot managing all my properties." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615) AS Austin S. Manager Member > "Messaging through app is inconsistent." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6782547) SW Schuyler W. Owner > "Effective free tool for screening clients and managing revenue." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026534) SC Scott C. President > "The process of recovering and restoring the data has stretched over multiple weeks and is still not entirely resolved." [See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259) KB Kelly B. Property Manager > "Nearly everything you need for property management is available to you in an ease to use platform." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720) HA Hellena A. N/A > "Even though innago sells itself as an all in one property management tool, it’s clunky and unusable when It comes to listing/advertising,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4478543) MN Mena N. owner > "Easy to use and available for one rental or multi portfolio, also its free which not many softwares do that" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119329) TM Tanner M. Owner, Property Manager > "Clunky UI on web and mobile, long wait time for 2FA codes, lease template creation process is cumbersome, landlord can't see tenant views,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4688643) VR Verified Reviewer Construction Manager > "Also that there are free features for the tenants to pay as well as a feature to manually enter payments." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509665) CM Chelsea M. Landlord > "I don’t know why more people don’t use this this program over other paid programs!" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6562364) [View Reviews](https://www.capterra.com/p/166893/Innago/reviews/) Malisha C. Leasing Manager > "Online payment features are appreciated because they can reduce manual check handling and free up..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550) JM Jade M. Application Dept. > "I do not like how often the site buffers, stops working, and when the CRP function takes so long..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955) KC Keleigh C. Manager > "I like it's customizability and user-friendliness, allowing property managers to tailor the..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085) DK Dana K. Leasing agent > "The accounting reports are limited, not sophisticated enough to run a budget or year over year..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150) ER Eva R. Senior Property Mgr > "support spot on and gets back almost immediately to your request" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7137863) PN Peter N. CEO > "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384) ER Eva R. Senior Property Mgr > "support if needed is spot on" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7137863) ZC Zhara C. assistant > "Additionally, some processes required more manual steps than I expected." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) KK Kari K. Owner > "Technology does not come naturally to me and they are very helpful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) KM Krystyna M. Owner > "There is some functionality that is missing making some of my task harder with manual overhead." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) ER Eva R. Senior Property Mgr > "Easy to access." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7137863) MT Martha T. Accounting Manager > "Since the phone menu options have changed, I had difficulties reaching Propertyware customer..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) ER Eva R. Senior Property Mgr > "Easy to learn" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7137863) JT Janice T. Accountant > "I also I can't post to an account without attaching to a specific portfolio." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) OM Ozzy M. Manager > "Overall ive been happy with propertyware, i only use the most basic items. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978) TS Tareq S. Accounting Director > "Crashes randomly and loses the page you were in" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880) KK Kari K. Owner > "Very patient and knowledgeable." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) AB Aaliyah B. Operations Manager > "It would not allow us to add/edit certain things before sending (without going and editing the..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865) PD Pat D. Owner > "The thing that I LOVE about Propertyware is the tech support team." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760) CM Colin M. Broker Prop Mgr > "Simple tasks are more difficult than than they need to be." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) ZC Zhara C. assistant > "Highly recommend it for anyone looking for a hassle-free experience!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) CB Cyndy B. Marketing Manager > "It does not sync to Renlty because of a character glitch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500) KM Krystyna M. Owner > "Every time I called all my issue were resolved regardless of the issues complexity." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) CM Colin M. Broker Prop Mgr > "I would absolutely hate it if support wasn’t so great." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) ARR Anna Rivera R. Admin > "Great to have data at my finger tips from years back - also avoids renting to tenants that were..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018) HR Heather R. Operations Manager > "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455) JW Jennifer W. Head Bookkeeper > "PW has allowed us to grow and automate much of what we used to do manually." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685) DR Diane R. Property Manager > "The way you have to attach documents and not really clear with report features when you want..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134) WK William K. Admin worker > "Its been a solid database for all our information and helps us take on over 900 properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) HC Hilda C. business development support > "the general look is a bit outdated and sometimes is a bit slow" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) RB Richard B. Owner / Managing Broker > "The software has many useful features for example Custom fields, customized reporting, and..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576) JG Jennifer G. Owner > "The next week we have to delete the checks produced, post management fees again, edit the checks..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) MW Mendy W. Broker > "They never fail to say "Thank you for using Propertyware." " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) JG Jennifer G. Owner > "The subject line of the email has spell check and we do not understand why the body of the email..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) MW Mendy W. Broker > "They are patient, thorough, and always make sure you understand the solution to your questions. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) TG Todd G. Manager/Maintence > "Not enough ways to easily correct mistakes, very complex." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000) HC Hilda C. business development support > "I was transferred to the leasing area recently, and I've called customer support a couple of times..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) SP Suzan P. Dispatch and PM Accounting > "Trying to create a custom report is confusing" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770) WK William K. Admin worker > "It’s very useful having all this important information all in one place where you can easily..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) JL Judy L. Property Management Coordinator > "The software in the beginning is a little hard to use as it is not very intuitive. When a..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173) DR Deric R. Corporate Planning/Operations Associate > "It is customizable to an extent and allows us to have a one-stop shop for our property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826) LG Lizette G. PM > "Text messages does not have a real use." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202) MW Mendy W. Broker > "I think 98% of your support staff is wonderful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) LM Linda M. Tenant Acct Mgr > "Our late fee application has been an on-going problem." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) PQ Pedro Q. Application Specialist > "Easy to use, very user friendly." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303) TG Tristam G. Owner > "We wanted to switch last year, but my PM's father passed and we were stuck for another year." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) AB Anne B. Maintenance Manager > "The maintenance portal is easy to use. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908) SS Suzanne S. Office Manager > "The way late fees are processed." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) MT Martha T. Accounting Manager > "Good customer service ." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) DK Deanna K. Rental Portfolio Manager > "No ability to text from the site, vendors cannot attach picture to work orders." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438) FM Francis M. Owner > "It was easy to operate." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763) SP Sarah P. Accounting Supervisor > "Also, if there's more than one email on your general ledger, the remittance email won't send to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) JT Janice T. Accountant > "Excellent, the technical service team is top notch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) AM Angela M. Controller > "Some accounting functions are not very good." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485) CS Christine S. Broker/Owner > "We use propertyware daily and are very happy with the software and the customer support." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204) TG Tristam G. Owner > "They have awesome techs, but the techs have no answer for any of the above issues." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) KW Kira W. Leasing Manager > "The knowledge the support team has is great when running into problems where their assistance is..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728) SP Sarah P. Accounting Supervisor > "It allows you to put in their banking info, but the "Billing Email" is useless." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) JG Joyce G. Property Manager > "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723) DR Dawn R. Accountant > "You can't have more than one tab open in a browser because PW duplicates entries." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) SS Suzanne S. Office Manager > "They do a good job of adding new features to the program." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) JG Jennifer G. Owner > "Having Propertyware open under two tabs can be dangerous when you perform certain tasks." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) NR Narda R. Accountant > "The historical record keeping is a great feature." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673) JH Jeanne H. office manager > "Hard to figure out how to correct errors made and the wait hold time to speak to help center" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512) LM Linda M. Tenant Acct Mgr > "When I do need basic assistance the support staff are efficient." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) JC Jeanine C. Controller > "Many of the reports you cannot pull all information into one report." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517) HC Hilda C. business development support > "it has many features but it makes sense and is intuitive, customer support is great" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) TB Tara B. Asst Controller > "Also, equally frustrating, is that the rent money deposits don't have a batch" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342) KJ Krishna J. Accounting Specialist > "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964) DR Dawn R. Accountant > "The document sync doesn't work. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) DD David D. Consultant > "I enjoy the problem solving aspect of the software." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307) DB Danielle B. Broker owner > "it s not easy to use." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4104952) KKS Kaezar Ken S. Application Dept > "I can easily get help from customer service" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444) HH Helene H. Property manageer > "Can't report proper ownership on owner's statement" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) JM Jenny M. Operations Assistant > "It is very helpful in managing properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478) JT Joy T. Apartment Manager > "I always get complaints from the tenants when they try to set up automatic payments." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3334781) RW Randy W. Property Manager > "Loved the tenant and landlord portals." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845) LB Lorie B. Property Manager > "Applicant prospects often can't complete without calling in for help." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2977420) LB Lorie B. Property Manager > "I like that it is customizable, I feel like there are more features than we are currently using,..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2977420) DH David H. Accounting Mgr > "The data is there it simply does not connect well to each other." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2966289) [View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/) ## User interface 4.87 (515) [Propertyware](https://www.capterra.com/p/25491/Propertyware/) 3.88 (325) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Innago Top features 33/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/166893/Innago/#features) Propertyware 21/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/25491/Propertyware/#features) ### Recognition Innago is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Property ManagementSoftware (2026)  Best Value Property ManagementSoftware (2025)  Best Value Property ManagementSoftware (2024)  Best Value Property ManagementSoftware (2023)  Propertyware is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Innago Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Propertyware Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Innago - By Innago - Located in United States - Founded in 2016 Propertyware - By RealPage - Located in United States - Founded in 2015 ## Popular Comparisons [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $0 Price $69/month 4.8 Features 4.7 4.8 Ease of Use 4.7 [View full 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(325)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) $1/month Price Contact vendor for pricing 3.8 Features 4.7 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/25491-152433/Propertyware-vs-Hostaway) [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $0 Price $62/month 4.8 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-166893/Buildium-Property-Management-Software-vs-Innago) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs 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