# Compare Propertyware vs DoorLoop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DoorLoop and Propertyware based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/25491-211768/Propertyware-vs-DoorLoop

---

# DoorLoop vs Propertyware Features and Cost Comparison

Last updated April 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DoorLoopPropertyware2/4 selected

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/)

[## DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [706 reviews](#user-reviews)

Positive

692

Neutral

5

Negative

9

[## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/)

Starting Price

$1.00/month

Value-for-Money

3.8

Functionality

3.8

Ease of Use

3.8

Customer Service

4

Reviews Sentiment

MC

KC

Based on [325 reviews](#user-reviews)

Positive

229

Neutral

48

Negative

48

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## Summary

* * *

Key features rated by users

Features selected based on 5,110 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

Missing features

Not enough reviews

Feature ratings

Reservations Management

NA

Rent Tracking

4.8

Channel Management

4.4

Online Payments

4.7

Communication Management

4.0

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.2

Communication Management

NA

User satisfaction

User satisfaction

4.8

User reviews[706](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

3.9

User reviews[325](https://www.capterra.com/p/25491/Propertyware/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$69Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Best for

Best for

DoorLoop helps property managers and owners automate residential, commercial, and HOA portfolios. From rent collection, accounting, & maintenance, it’s all in one place.

Best for

Property management companies, real estate investors, and single-family rental property managers.

## User reviews

Pros & cons

JL

Jim L.

Broker Owner

> "I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7107657)

AR

Andrew R.

Owner

> "I was also not informed about the additional fee for a merchant account necessary for rent collection, which was one of the primary reasons I purchased the software. Upon..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553)

MG

Michele G.

Vice President

> "Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7034805)

Eddie B.

Owner

> "Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6864539)

AB

Amy B.

Property Manager Owner

> "As a new property manager since November 2024, managing 35 single-family homes, I’ve found DoorLoop to be incredibly helpful—but what truly stands out is the ability to..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6853009)

SR

Susie R.

CEO

> "It took awhile to get the online payment portion set-up and the starting limits on amount of money allowed to be collected online for rent was too low and took extra work..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6091373)

Eddie B.

Owner

> "What I liked most about DoorLoop is that it allows me to generate a balance sheet per property."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6864539)

SR

Susie R.

CEO

> "My cons would be that the accounting is property related accounting, and if you need to account for monies such as interest and opening bank deposit you have to create a..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6091373)

DH

Dustin H.

Property Manager

> "I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7057598)

ME

Michelle E.

Finance Officer

> "The onboarding team, was non existent, there are constant flaws with their system."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6852751)

Christine B.

Pilates transformation expert

> "Overall, this application is easy to organize and deploy for multiple tenants but the cost is exorbitant compared to other platforms."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7124734)

PH

Paul H.

Owner and CEO

> "I do not like how you have to pay for the highest subscription to be able to send and sign online leases and to be able to communicate with tenants through the portal."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6000870)

JL

Jim L.

Broker Owner

> "The AI component is also a helpful add-on for the tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7107657)

IH

Isaiah H.

Owner

> "DoorLoop is too new and it’s a bunch of kids running around not knowing or understanding how to operate. And don’t even get me started on their customer service and support"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347)

TF

Tommy F.

Owner

> "Pros are for being able to receive payments online, adding/editing lease(s), sending and receiving notifications from tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6200079)

IH

Isaiah H.

Owner

> "In the matter of two weeks I worked with them they had two reps quit which provided confusion to me as a customer."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347)

TAA

Tii-Aana A.

Owner

> "The best feature is both the repair request for the tenants which makes for seamless updates and resolutions, as well as the accounting for processing payments from the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6185002)

SL

Sarah L.

Head Property Manager

> "Do verify all of the lease information entered by DoorLoop for you in the initial set up as I found a few tenants were missing information or listed as being charged the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5025607)

RM

Ryan M.

Owner

> "You can be in any state and have legal forms at your disposal which is very useful for smaller firms."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6757808)

AR

Andrew R.

Owner

> "The onboarding process was cumbersome and required multiple attempts, eventually leading me to handle it myself."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553)

PA

Paul A.

President

> "It makes it easier for us to track charges and payments, as well as giving us access to a professional-looking statement for our tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6023028)

AR

Alison R.

Owner

> "The rental application feature is a bit clunky to use, and I wish there were a way to split the cost of the TransUnion credit report fee between the applicant and our..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6075510)

JC

James C.

Property Manager

> "DoorLoop makes it fast and simple for tenants, managers, and owners alike to pay and receive rent, make repair requests, and track financial data."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5035511)

AW

Aleya W.

Owner

> "They don't have a system for being able to account for the changing loan payment of principle vs interest paid in the lump sum."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5057539)

JS

Jacob S.

Co-Founder

> "Additionally, its customizable workflows and task management features adapt to various project requirements, ensuring flexibility and scalability."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6168042)

MD

Meika D.

COO

> "Quickbooks is more sophisticated and feature rich on the accounting side so I cannot replace it, which costs me more $ and requires some double entry."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6200832)

LZ

Lana Z.

Company Owner

> "I love that I can customize my overview and put my most important windows there, also all my information is in one place and can be found anytime."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5064553)

EK

Eli K.

Property manager

> "After purchasing their plan, I found it impossible to get help from their customer support team."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6636460)

JR

Jose R.

Property Manager

> "The thing I like most about DoorLoop is the ability to track reports, I can come here monthly and it takes me less than a minute to find what I need"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6115001)

LZ

Lana Z.

Company Owner

> "Payment processing takes long time so sometimes it's up to 10 days between tenant payment and money being processed to my account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5064553)

AS

Al S.

Owner and Property Manager

> "Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464)

KS

Katya S.

Property Manager

> "Not important, but annoying, like when you print the numbers on the right are cut off despite printer has "fit in" setting on. And when "print to PDF", it does the same."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6165269)

RM

Richard M.

Property Management

> "DoorLoop has a great global search. Once we research all the varied functions and understand how to use them, they provide a multitude of various reports that can be easily..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6250813)

JR

Jeff R.

Property Manager

> "I was disappointed to learn that when a tenant pays with the ePay option, it takes 9 days for the money to hit the deposit account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5070110)

EL

Elizabeth L.

Secretary

> "It made management so much easier to have everything (leasing, background checks, accounting, maintenance) all in one place. And the price was very reasonable compared to..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6188635)

SM

Spencer M.

Managing Member

> "I was sad that there are no graphs or charts to show expense trends, NOI trends, revenue trends, etc. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6150757)

ND

Nico D.

CEO

> "Doorloop is the ideal platform for landlords, both commercial and residential, due to its team's exceptional helpfulness and its design tailored specifically to meet the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4830373)

MG

Mitch G.

Owner

> "I did not like the intial setup fees, I also didn't like the fact I can't do one-off charges for renting out conference rooms etc. but they do not market that they do..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6152298)

JS

Jacob S.

Co-Founder

> "centralized dashboard provides real-time insights into project progress and resource allocation, facilitating informed decision-making."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6168042)

MA

Menashe A.

Manager

> "Sometimes the tenants or property managers forgot to link the property or unit on the tasks, so it can be hard to find after some days."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6011884)

CM

Carolyn M.

Owner

> "It is a user friendly for people who need a software to help hold all real estate documents and be able to allow tenants to pay their rent through. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4854235)

ZC

Zac C.

Property Manager

> "Most of the Cons I've had so far have been user error that the support team was able to help me navigate or that they didn't use unit based accounting but that feature was..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6123225)

VR

Verified Reviewer

CEO

> "The customer service is SO quick. And I've got 3 Owners with logins, for their OWN portfolios, and they are impressed as well. If you've got 10 or more properties, even..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6160997)

AS

Alison S.

Office and LIHTC compliance manager

> "So some of the ways to get to specific features I use the most are not quickly accessible and I have to access them in a roundabout way instead of directly."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6144287)

MM

Mitchell M.

General Manager

> "The platform evolves with the changing needs of the property management industry, ensuring that users have access to the latest features and technologies."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6103579)

GB

Gard B.

Owner

> "The accounting has been a little difficult in my situation and we have opted to not use it because of the nature of our other projects and bookkeeping needs."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5024653)

AR

Andrew R.

Owner

> "Based on my experience, I recommend seeking alternative property management solutions that provide better value and customer support."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553)

JM

James M.

Property Manager

> "I had some problems with the General Ledger report when a new version was created, but the staff had it taken care of by my next reporting period."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6110014)

AS

Al S.

Owner and Property Manager

> "I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464)

DJ

Dean J.

Property Manager

> "The data got lost in translation when I sent my records to doorloop so I had to re-enter everything."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6252475)

KK

Karson K.

CEO

> "DoorLoop makes it easy for our tenants to pay rent, access statements, make work requests, and engage in mass communications."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5082599)

BL

Bernardus L.

Software Developer

> "We were considered a "larger" company, so they hand-held us through the onboarding process but I can only imagine how much of a nightmare that will become once dozens of..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6258372)

GO

George O.

President

> "Comprehensive accounting and easy tenant management (rent collection, communication and maintenance issues entry/tracking)Great and responsive customer service! If not for..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5093909)

RA

Rachel A.

Owner manager

> "Haven’t run into anything I don’t like…except not being able to brand my different accounts differently with a logo image when I pull reports"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4841683)

Oluwaseun D.

Engr

> "Good landing page design and delivery and , marketing strategies"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6393276)

CC

Cheryl C.

Landlord - Property Manager

> "Need to stagger the price out some more because if you go over the limit by even 2 or 3 it can costs a whole lot more per year."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6172255)

AR

Andrew R.

Owner

> "Initially, the salesperson convinced me to pay for a full year in advance, as I often do with services."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553)

JF

Joe F.

Managing Partner

> "The current offering costs twice as much which means our residents would be paying more for application and screening fees."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5042418)

EC

Emily C.

Office Administrator

> "The easy access for our tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7016877)

TA

Teddy A.

Managing Partner

> "There is nothing that I don't like about Doorloop; maybe quick action button to get me directly to a residents ledger would be a great feature."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6279953)

SM

Shai M.

Principal

> "It's integration of third party api's like Box Sign, and Plaid for bank connectivity are seamless."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6146567)

DM

David M.

Manager

> "We spent lots of time filling out a spreadsheet but the initial setup done by DL was incomplete and had many discrepancies. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5094602)

CS

Cynthia S.

President

> "Highly recommend this tool for ease of property management that integrates with other commonly used platforms."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6329517)

JF

Joe F.

Managing Partner

> "The DoorLoop's partnership doesn't allow us to take advantage of the revenue stream we could otherwise have with some others."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5042418)

ML

Marie L.

Partner

> "On the Accounting side, the software delivers everything you need to make informed decisions regarding rentals and property management. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6274814)

SL

Sarah L.

Head Property Manager

> "Some customer service reps do not read your questions thoroughly and will send you help suggestions that you have stated to them you already tried."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5025607)

MR

Mollie R.

Broker

> "DoorLoop provides an efficient and organized way to keep all properties, tenants, leases etc in order."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6176752)

NS

Neel S.

Owner

> "Set up process has not been as easy as initial told."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6331062)

MM

Mitchell M.

General Manager

> "The clean and organized interface allows for easy access to all the necessary tools, making our workflow significantly smoother."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6103579)

Joey M.

Admin

> "Billing practices and not being able to cancel your account with a button."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6158559)

ND

Nico D.

CEO

> "In contrast to other options available, Doorloop stands out as the best choice for landlords of all sizes, thanks to its comprehensive set of features and user-friendly..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4830373)

ZC

Zac C.

Property Manager

> "Not being able to add a tenant without contact info was slightly irritating but we've found a work around."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6123225)

VR

Verified Reviewer

CEO

> "I like the most that my tenants can put a work order online and get a response; whether or not the office is open."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6160997)

CA

Carlos A.

Property Manager

> "Sometimes I don't receive a clear answer from the text messages online which delays."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6266910)

BV

Brandon V.

Manager

> "This software does just about everything you need for managing your property and you can keep you identity private which is great."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4986902)

RL

Rhonda L.

Broker

> "The integration and porting over information was a bit cumbersome. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5097803)

VC

Vanessa C.

Property Owner

> "Doorloop has helped me keep track of property expenses, materials, & completed work in a very user friendly manner."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5035704)

TB

TINA B.

Realtor and Property Management

> "The notices that are sent are not valid for any eviction purposes."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6210316)

RC

Ryan C.

Property Management Assistant

> "Readily available reports, constant accounting, continuously updates, organization and categorization, user friendly interface"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6115099)

SS

Shannon S.

Owner

> "I dont like that the customer and mess up online pay and it will charge me the returned check fees"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6122536)

[View Reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Malisha C.

Leasing Manager

> "Online payment features are appreciated because they can reduce manual check handling and free up..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550)

JM

Jade M.

Application Dept.

> "I do not like how often the site buffers, stops working, and when the CRP function takes so long..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955)

KC

Keleigh C.

Manager

> "I like it's customizability and user-friendliness, allowing property managers to tailor the..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085)

DK

Dana K.

Leasing agent

> "The accounting reports are limited, not sophisticated enough to run a budget or year over year..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150)

ER

Eva R.

Senior Property Mgr

> "support spot on and gets back almost immediately to your request"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7137863)

PN

Peter N.

CEO

> "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384)

ER

Eva R.

Senior Property Mgr

> "support if needed is spot on"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7137863)

ZC

Zhara C.

assistant

> "Additionally, some processes required more manual steps than I expected."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

KK

Kari K.

Owner

> "Technology does not come naturally to me and they are very helpful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

KM

Krystyna M.

Owner

> "There is some functionality that is missing making some of my task harder with manual overhead."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

ER

Eva R.

Senior Property Mgr

> "Easy to access."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7137863)

MT

Martha T.

Accounting Manager

> "Since the phone menu options have changed, I had difficulties reaching Propertyware customer..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

ER

Eva R.

Senior Property Mgr

> "Easy to learn"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7137863)

JT

Janice T.

Accountant

> "I also I can't post to an account without attaching to a specific portfolio."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

OM

Ozzy M.

Manager

> "Overall ive been happy with propertyware, i only use the most basic items. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978)

TS

Tareq S.

Accounting Director

> "Crashes randomly and loses the page you were in"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880)

KK

Kari K.

Owner

> "Very patient and knowledgeable."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546)

AB

Aaliyah B.

Operations Manager

> "It would not allow us to add/edit certain things before sending (without going and editing the..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865)

PD

Pat D.

Owner

> "The thing that I LOVE about Propertyware is the tech support team."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760)

CM

Colin M.

Broker Prop Mgr

> "Simple tasks are more difficult than than they need to be."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

ZC

Zhara C.

assistant

> "Highly recommend it for anyone looking for a hassle-free experience!"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572)

CB

Cyndy B.

Marketing Manager

> "It does not sync to Renlty because of a character glitch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500)

KM

Krystyna M.

Owner

> "Every time I called all my issue were resolved regardless of the issues complexity."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141)

CM

Colin M.

Broker Prop Mgr

> "I would absolutely hate it if support wasn’t so great."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060)

ARR

Anna Rivera R.

Admin

> "Great to have data at my finger tips from years back - also avoids renting to tenants that were..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018)

HR

Heather R.

Operations Manager

> "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455)

JW

Jennifer W.

Head Bookkeeper

> "PW has allowed us to grow and automate much of what we used to do manually."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685)

DR

Diane R.

Property Manager

> "The way you have to attach documents and not really clear with report features when you want..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134)

WK

William K.

Admin worker

> "Its been a solid database for all our information and helps us take on over 900 properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

HC

Hilda C.

business development support

> "the general look is a bit outdated and sometimes is a bit slow"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

RB

Richard B.

Owner / Managing Broker

> "The software has many useful features for example Custom fields, customized reporting, and..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576)

JG

Jennifer G.

Owner

> "The next week we have to delete the checks produced, post management fees again, edit the checks..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

MW

Mendy W.

Broker

> "They never fail to say "Thank you for using Propertyware." "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

JG

Jennifer G.

Owner

> "The subject line of the email has spell check and we do not understand why the body of the email..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

MW

Mendy W.

Broker

> "They are patient, thorough, and always make sure you understand the solution to your questions. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

TG

Todd G.

Manager/Maintence

> "Not enough ways to easily correct mistakes, very complex."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000)

HC

Hilda C.

business development support

> "I was transferred to the leasing area recently, and I've called customer support a couple of times..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

SP

Suzan P.

Dispatch and PM Accounting

> "Trying to create a custom report is confusing"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770)

WK

William K.

Admin worker

> "It’s very useful having all this important information all in one place where you can easily..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573)

JL

Judy L.

Property Management Coordinator

> "The software in the beginning is a little hard to use as it is not very intuitive. When a..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173)

DR

Deric R.

Corporate Planning/Operations Associate

> "It is customizable to an extent and allows us to have a one-stop shop for our property management..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826)

LG

Lizette G.

PM

> "Text messages does not have a real use."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202)

MW

Mendy W.

Broker

> "I think 98% of your support staff is wonderful."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930)

LM

Linda M.

Tenant Acct Mgr

> "Our late fee application has been an on-going problem."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

PQ

Pedro Q.

Application Specialist

> "Easy to use, very user friendly."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303)

TG

Tristam G.

Owner

> "We wanted to switch last year, but my PM's father passed and we were stuck for another year."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

AB

Anne B.

Maintenance Manager

> "The maintenance portal is easy to use. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908)

SS

Suzanne S.

Office Manager

> "The way late fees are processed."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

MT

Martha T.

Accounting Manager

> "Good customer service ."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429)

DK

Deanna K.

Rental Portfolio Manager

> "No ability to text from the site, vendors cannot attach picture to work orders."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438)

FM

Francis M.

Owner

> "It was easy to operate."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763)

SP

Sarah P.

Accounting Supervisor

> "Also, if there's more than one email on your general ledger, the remittance email won't send to..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

JT

Janice T.

Accountant

> "Excellent, the technical service team is top notch."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445)

AM

Angela M.

Controller

> "Some accounting functions are not very good."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485)

CS

Christine S.

Broker/Owner

> "We use propertyware daily and are very happy with the software and the customer support."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204)

TG

Tristam G.

Owner

> "They have awesome techs, but the techs have no answer for any of the above issues."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285)

KW

Kira W.

Leasing Manager

> "The knowledge the support team has is great when running into problems where their assistance is..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728)

SP

Sarah P.

Accounting Supervisor

> "It allows you to put in their banking info, but the "Billing Email" is useless."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362)

JG

Joyce G.

Property Manager

> "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723)

DR

Dawn R.

Accountant

> "You can't have more than one tab open in a browser because PW duplicates entries."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

SS

Suzanne S.

Office Manager

> "They do a good job of adding new features to the program."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621)

JG

Jennifer G.

Owner

> "Having Propertyware open under two tabs can be dangerous when you perform certain tasks."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436)

NR

Narda R.

Accountant

> "The historical record keeping is a great feature."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673)

JH

Jeanne H.

office manager

> "Hard to figure out how to correct errors made and the wait hold time to speak to help center"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512)

LM

Linda M.

Tenant Acct Mgr

> "When I do need basic assistance the support staff are efficient."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717)

JC

Jeanine C.

Controller

> "Many of the reports you cannot pull all information into one report."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517)

HC

Hilda C.

business development support

> "it has many features but it makes sense and is intuitive, customer support is great"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050)

TB

Tara B.

Asst Controller

> "Also, equally frustrating, is that the rent money deposits don't have a batch"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342)

KJ

Krishna J.

Accounting Specialist

> "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964)

DR

Dawn R.

Accountant

> "The document sync doesn't work. "

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585)

DD

David D.

Consultant

> "I enjoy the problem solving aspect of the software."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307)

DB

Danielle B.

Broker owner

> "it s not easy to use."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4104952)

KKS

Kaezar Ken S.

Application Dept

> "I can easily get help from customer service"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444)

HH

Helene H.

Property manageer

> "Can't report proper ownership on owner's statement"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292)

JM

Jenny M.

Operations Assistant

> "It is very helpful in managing properties"

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478)

JT

Joy T.

Apartment Manager

> "I always get complaints from the tenants when they try to set up automatic payments."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3334781)

RW

Randy W.

Property Manager

> "Loved the tenant and landlord portals."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845)

LB

Lorie B.

Property Manager

> "Applicant prospects often can't complete without calling in for help."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2977420)

LB

Lorie B.

Property Manager

> "I like that it is customizable, I feel like there are more features than we are currently using,..."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2977420)

DH

David H.

Accounting Mgr

> "The data is there it simply does not connect well to each other."

[See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2966289)

[View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/)

## User interface

4.83 (706)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

3.88 (325)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

DoorLoop

Top features

47/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/211768/DoorLoop/#features)

Propertyware

21/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/25491/Propertyware/#features)

### Recognition

DoorLoop is recognized as a top-rated tool in 2 Capterra Shortlist reports

Propertyware is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

DoorLoop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Propertyware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DoorLoop

-   By DoorLoop
-   Located in United States
-   Founded in 2019

Propertyware

-   By RealPage
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

vs

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[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/)

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3.8

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[View full comparison](https://www.capterra.com/compare/25491-47428/Propertyware-vs-Buildium-Property-Management-Software)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

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[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/)

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4.5

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[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

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$69/month

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Features

4.6

4.7

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4.6

[View full comparison](https://www.capterra.com/compare/135182-211768/ResMan-vs-DoorLoop)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/)

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3.8

Features

4.6

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/25491-135182/Propertyware-vs-ResMan)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

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Contact vendor for pricing

4.7

Features

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4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-211768/Rent-Manager-vs-DoorLoop)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/)

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3.8

Features

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[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

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4.1

[View full comparison](https://www.capterra.com/compare/133029-211768/TenantCloud-vs-DoorLoop)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (325)](https://www.capterra.com/p/25491/Propertyware/reviews/)

vs

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

$1/month

Price

$15/month

3.8

Features

4.1

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/25491-133029/Propertyware-vs-TenantCloud)