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Residential property management companies looking for a customizable and open platform to match their business needs and to simplify processes and reporting.
Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations.
Great back end accounting, Reports are “semi-customizable’, Dashboards are a nice feature, Ability to add custom fields.
The worst tech and customer service ever. Really bad development and even worse support.
Propertyware is very customizable and feature rich. The customer support is excellent and is invaluable.
We struggled with auto charges, and billing, the owner reports were challenging to customize and the.
It's extremely powerful and love the live time instant response. We have set up lots of custom dashboards so we don't have to remember everything.
The global search isn't available on every tab, and the manner in which vacant unit information is posted when it comes to a multi-building is extremely inconvenient and confusing.
Customer support is very helpful when needed. Report’s function is very effective and has plenty of options to explore.
You can only search with the built in search engine, which is inferior to Google. This limits the usability of the on line documentation.
TOPS has made some changes to their support service and it is a great change so far. I would highly recommend TOPS as their property management software.
Customer service is HORRIBLE. Days to a week will pass before somebody will finally return our calls about problems with the software.
Super easy to navigate, makes doing bank reconciliations super easy as well as paying out vendors that are owed. Even setting up users is super simple and fast.
I immediately let them know that due to their incompetence and lack of knowledge about their own product, I wanted to terminate.
TOPS would be the perfect solution for our company. I worked with their sales department and expressed my problems and needs and they were able to define for me how TOPS could help.
Sadly we changed management companies and they have their own software I went to cancel after paying set up fees ( around $2,000) to find out I am bound to a 3 year contract no exceptions.
TOPS1 provides the best balance of accounting and member service options for our HOA. TOPS1 includes premium support, so that takes care of our issue with support.
The desktop version is written in an antiquated software language which limited many of the data fields. The on-line version is severely limited on features.
Prioritize real-user-identified key features according to your needs to find your best fit.
Propertyware
Enumerate
Top FeaturesEnumerate
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