# Compare Crypto.com vs PrimeXBT 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Crypto.com and PrimeXBT based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/255186-266072/Cryptocom-vs-Prime-XBT

---

# Crypto.com vs PrimeXBT Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Crypto.comPrimeXBT2/4 selected

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)[3.1 (54)](https://www.capterra.com/p/255186/Cryptocom/reviews/)

[PrimeXBT](https://www.capterra.com/p/266072/Prime-XBT/)[5.0 (75)](https://www.capterra.com/p/266072/Prime-XBT/reviews/)

[## Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)[3.1 (54)](https://www.capterra.com/p/255186/Cryptocom/reviews/)

Starting Price

Contact vendor

Value-for-Money

2.8

Functionality

3.3

Ease of Use

3.2

Customer Service

2.4

Reviews Sentiment

Based on [54 reviews](#user-reviews)

Positive

25

Neutral

7

Negative

22

[## PrimeXBT](https://www.capterra.com/p/266072/Prime-XBT/)[5.0 (75)](https://www.capterra.com/p/266072/Prime-XBT/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

5

Ease of Use

4.9

Customer Service

5

Reviews Sentiment

Based on [75 reviews](#user-reviews)

Positive

75

Neutral

0

Negative

0

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## Summary

* * *

Features in Cryptocurrency Exchange Software

Best performer

23 / 32

Only Crypto.com

-   ACH Payment Processing
-   Alerts/Notifications
-   Cryptocurrency Processing

7 / 32

User satisfaction

User satisfaction

3.1

User reviews[54](https://www.capterra.com/p/255186/Cryptocom/reviews/)

Ease of use

3.2

Functionality

3.3

Value for money

2.8

Customer support

2.4

User satisfaction

5.0

User reviews[75](https://www.capterra.com/p/266072/Prime-XBT/reviews/)

Ease of use

4.9

Functionality

5.0

Value for money

4.9

Customer support

5.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

Beginner or professional traders in crypto, forex, commodities, indices, and other markets.

## User reviews

Pros & cons

SC

Steven C.

Owner

> "You can get a better more comprehensive education on Crypto on YouTube and independent research if you are new to the Crypto World."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6751008)

MS

Michael S.

Boss

> "The math adds up to 24.6% fee and upon showimg them the recent transactions of random amounts that have charged do not match the fee and..."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___7082300)

MW

Morgan W.

Electrician

> "It’s now easy for me to keep track of my coins and trade at my own convenience"

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6702530)

MZ

Mehrdad Z.

NONE

> "CRYPTO Offers NO Explanation of WHY Despoit was rejected, They Keep your money for at least 5 days while they earn intrest on it,, Then when..."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6693709)

JH

Josh H.

Owner

> "They accept debit and PayPal which is huge,but the thing I love is that they have relatively small fees, and INSTANT WITHDRAWALS USING A..."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6124659)

Meloney B.

CEO

> "The fact that everytime i attempted to transfer or use the crypto i purchased they locked my account and then had to fight for over 4 weeks..."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6863396)

MW

Morgan W.

Electrician

> "This app makes setting up a crypto wallet very simple."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6702530)

MS

Michael S.

Boss

> "Ive not to buy the coin it varies they say its a standard .8% fixed fee on most but the math never adds ups."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___7082300)

JB

Jirina B.

Owner

> "Easy to navigate, easy to buy get staking, supercharge."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6880110)

YN

Young N.

Owner

> "This is not a good platform for day trading, they charge to much fee for selling wow I can’t believe it, I have $80 In one crypto I want to..."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6780672)

Tjhin F.

consultant

> "competitive trading fee, low fees for high volume transaction above $200 million in 30 days, maker 0,04% and taker 0,2%, have a good..."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___3956672)

JB

Jirina B.

Owner

> "They keep on blocking my account, so i cant move crypto out to a cold wallet."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6880110)

Clément F.

Founder

> "Their crypto card is probably the most interesting service they provide to users, with cashback, staking and rebates."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___4596737)

RA

Robb A.

what ever

> "Limit sell options does not work."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6784595)

JH

Josh H.

Owner

> "They also have a user friendly interface and their charts are quite good as well, hoping for advanced charts spoon!"

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6124659)

VR

Verified Reviewer

Technician

> "They dony want to help you if you hsve an emergency i hsve my fiance in dubai."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6858921)

AN

Ashley N.

Business Owner

> "I've had an overall good experience with Crypto com."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6623477)

CP

Cristian P.

\-

> "Try to another date" is the usual answer from the client support. If you want to save money and time, avoid crypto.com is my advice."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6424493)

VR

Verified Reviewer

IT sales Specialist

> "I like the most in crypto.com exchange is their easy to use mobile application where i buy some digital currencies easily by making payment..."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___3766007)

JR

Jolly R.

Management

> "I am not able to log in to my account .I have been locked to go into my account and NONE of them can help."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6360054)

Raúl S.

Account Director

> "The security that they have implemented to operate meets all the minimum standards expected and is the best and most necessary thing that we..."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___3642664)

MZ

Mehrdad Z.

NONE

> "They arbiteraly reject your Cash US Dollar deposit eventhough you account has been verified."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6693709)

RO

Razal O.

ALL

> "Nice deals, fast!"

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6144203)

MD

Matthieu D.

Account Executive

> "I could not update my number in the system because different country code."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6590336)

Gbenga S.

Construction manager

> "The platform is constantly updating with new features to enhance the user experience."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___4571182)

AN

Ashley N.

Business Owner

> "I don't like the high limits put in place to send crypto."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6623477)

Clément F.

Founder

> "On-ramp and off-ramp are pretty useful."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___4596737)

MZ

Mehrdad Z.

NONE

> "You get stuck paying Wire transfer fee to your bank."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6693709)

Ismaël D.

Free-lance

> "Very easy to use with a really secure wallet"

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___4392378)

JR

Jolly R.

Management

> "loosing my time, my investment i feel so helpless and when i mentioned i am going to report to police they said that would be my best help."

[See full review](https://www.capterra.com/p/255186/Cryptocom/#Capterra___6360054)

[View Reviews](https://www.capterra.com/p/255186/Cryptocom/reviews/)

Cindy A.

Front-end Developer

> "also the availability of advanced trading tools and features, such as charting capabilities and risk management options and the customer service as well , has also a..."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4882945)

CC

Christian C.

N/A

> "Initially, I found it challenging to commence trading via the copy trading module."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4722129)

Paquito O.

Process Executive

> "These exceptional features combine to create a compelling and persuasive case for choosing Prime XBT as the go-to solution for businesses seeking a top-notch..."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4931011)

Chioma O.

User

> "You cannot trade primeXBT when you are in the US"

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4815658)

MJM

Marie Joy M.

Marketing Manager

> "With its powerful processor and ample RAM, tasks are completed swiftly and effortlessly. Whether I'm running multiple demanding applications simultaneously or engaging..."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4883554)

RBO

Ron Benlheo O.

Freelance Accounting

> "The fixed leverage is high for me, so it’s difficult sometimes to avoid significant losses.knowledge to use all the available tools."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4690833)

Paquito O.

Process Executive

> "Prime XBT stands out as an industry-leading platform, providing a remarkably efficient experience with its real-time data tracking, extensive cryptocurrency selection,..."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4931011)

Alexandra F.

Customer support

> "Spreads on cryptos might often be higher than expected, which causes slippages"

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4683193)

MJM

Marie Joy M.

Marketing Manager

> "The vibrant colors, sharp details, and wide viewing angles make for an immersive visual experience. Whether I'm watching movies, browsing the web, or editing photos,..."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4883554)

Alexandra F.

Customer support

> "Spread is a bit too volatile for me."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4683193)

Joanna E.

Customer Success Manager

> "PrimeXBT is a reputable and feature-rich crypto trading platform that caters to both new and experienced traders. "

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4882904)

VR

Verified Reviewer

writer

> "There is nothing that I did not like about the features of prime xbt."

[See full review](https://www.capterra.com/p/266072/Prime-XBT/#Capterra___4338611)

[View Reviews](https://www.capterra.com/p/266072/Prime-XBT/reviews/)

## User interface

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)

3.07 (54)

[PrimeXBT](https://www.capterra.com/p/266072/Prime-XBT/)

4.97 (75)

### Features

Crypto.com

Top features

23/32

-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   API
-   Cryptocurrency Processing
-   Cryptocurrency Sending & Receiving
-   Cryptocurrency Staking
-   Cryptocurrency Tracking
-   Dashboard
-   Data Loss Prevention
-   Data Security
-   Digital Asset Management
-   Fee Calculation & Posting
-   Fee Collection
-   For Cloud
-   For Traders
-   Generative AI
-   Income & Balance Sheet
-   Investment Management
-   Mobile Access
-   Multi-Coin Support
-   NFT Trading
-   Online Trading
-   Payment Processing
-   Portfolio Management
-   Portfolio Rebalancing
-   Public Dashboards
-   Real-Time Data
-   Stock Tracking
-   Transaction History
-   Trend Analysis
-   Visual Analytics

[See all features](https://www.capterra.com/p/255186/Cryptocom/#features)

PrimeXBT

7/32

-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   API
-   Cryptocurrency Processing
-   Cryptocurrency Sending & Receiving
-   Cryptocurrency Staking
-   Cryptocurrency Tracking
-   Dashboard
-   Data Loss Prevention
-   Data Security
-   Digital Asset Management
-   Fee Calculation & Posting
-   Fee Collection
-   For Cloud
-   For Traders
-   Generative AI
-   Income & Balance Sheet
-   Investment Management
-   Mobile Access
-   Multi-Coin Support
-   NFT Trading
-   Online Trading
-   Payment Processing
-   Portfolio Management
-   Portfolio Rebalancing
-   Public Dashboards
-   Real-Time Data
-   Stock Tracking
-   Transaction History
-   Trend Analysis
-   Visual Analytics

[See all features](https://www.capterra.com/p/266072/Prime-XBT/#features)

### Recognition

No recognitions have been awarded to Crypto.com

No recognitions have been awarded to PrimeXBT

### Deployment & support

Crypto.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PrimeXBT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Crypto.com

-   By Crypto.com
-   Located in United States
-   Founded in

PrimeXBT

-   By PrimeXBT
-   Located in Seychelles
-   Founded in

## Popular Comparisons

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vs

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4.2

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vs

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[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)[3.07 (54)](https://www.capterra.com/p/255186/Cryptocom/reviews/)

vs

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Contact vendor for pricing

Price

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3.3

Features

4.3

3.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/246167-255186/Cash-App-vs-Cryptocom)

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)[3.07 (54)](https://www.capterra.com/p/255186/Cryptocom/reviews/)

vs

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Contact vendor for pricing

Price

$23/month

3.3

Features

4.5

3.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/255186-10004220/Cryptocom-vs-Bitsgap)

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)[3.07 (54)](https://www.capterra.com/p/255186/Cryptocom/reviews/)

vs

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Contact vendor for pricing

Price

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3.3

Features

4.2

3.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/200880-255186/Uphold-vs-Cryptocom)