CloudLex vs LegalEdge: Which is a better fit?

I have reviewed many options for cloud based PI software, and I strongly believe that Cloudlex is the best option out there. Great support team, easy to set up, and affordable.

The software is strongly geared to personal injury firms. Not as intuitive for our workers’ compensation cases.

Cloudlex: great software, amazing customer service, best case management platform hands down.

At first some features were limited. I had access to more features with the other programs.

The ability to have custom templates has increased our productivity and all team members agree that this system has been a huge improvement.

Fred F

COO

The objective, of course, would be to avoid dual entry of case expenses in both Quickbooks (for example) and Cloudlex.

While there's always room for enhancement, CloudLex's dedication to continuous improvement and responsiveness to feedback has consistently impressed me.

As you can imagine, switching presented challenged for all, especially since we've all been doing it a particular way for all of our careers.

With the advent of Legal Edge, the tracking and recorded resolution of cases was greatly improved. The support staff has been very easy to work with and very responsive.

The reporting function needs a more defined way to identify what reports do what. The reporting choices are many, and difficult to separate out.

The support from Legal Edge has been outstanding. Re-contact by Legal Edge, after an issue is reported,is very quick.

One critical process is updating the state's criminal history database with case updates. This required us to mail paper updates by the thousands to the sate agency for manual data input.

The ability to search in the various grids is fantastic. I love the amount of information it can store, and the range of case matters that can be quickly and easily kept track off.

We have had a good experience with this software. It does allow for easy access to all staff.